Good to know
|Distance to city centre||1.8 km|
|Distance to airport||8.4 km|
|"Huge rooms and comfy bed."||(in 25 reviews)|
|"Big rooms and very clean."||(in 122 reviews)|
|"Staff where friendly and helpful"||(in 48 reviews)|
|"They weren't busy yet didn't even make an eye contact."||(in 9 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 19 reviews|
|city centre||in 24 reviews|
|close to u-bahn||in 17 reviews|
|complimentary coffee or tea||in 24 reviews|
|double bed||in 48 reviews|
|easy access||in 8 reviews|
|equipment and utensils||in 8 reviews|
|fridge and microwave||in 32 reviews|
|friendly staff||in 105 reviews|
|good location||in 69 reviews|
|good parking||in 28 reviews|
|hamburg||in 8 reviews|
|make an eye||in 9 reviews|
|metro station||in 79 reviews|
|room door open||in 15 reviews|
|separate toilet||in 10 reviews|
|shower and a bath tub||in 31 reviews|
|spacious room||in 171 reviews|
|walking distance||in 10 reviews|
The hotel lived up to our expectations but we were surprised to see the neighborhood with lots of garbage in the streets and homeless people.
Location, safe area
1: we had to pay for the stay when we arrived - in advance 2: our beds were full of bed-bugs 3: we asked for reimbursement because we wanted to leave the hotel. It was refused. 4: we were offered a new room which we had to take because our money was not returned. It was of less quality than the original we booked 5: we "brought" the bed-bugs home and now we have to disinfect our whole apartment which will cost us a fortune
House Keeping was good. The floors were kept clean. And the bathroom always had fresh towels as needed.
If one thing could be better it would be the pillows for sleeping.
The parking is not free, it costs 15 euro per day.
The 3-star Novotel Suites Hamburg City is close to train station and metro. The 30-m² suites have a kitchenette, double and spare bed, table, shower, bathtub and separate toilet. Free massage on Thursdays after work. Close to many sights and shopping The Jungfernstieg is 11 minutes by subway The Alster lakes are a few minutes walk away.
based on 7,871 reviews
Things to know
- Close to public transport
- Spacious rooms
Policies vary by room type and provider.
Most popular landmarks
- Arts and Crafts Museum 1 km
- Hamburger Kunsthalle 1.2 km
- Hamburger Rathaus 2 km
- Speicherstadt 2 km
- Internationales Maritimes Museum Hamburg 2.1 km
- Alsterpark 2.2 km
|Hamburg Berliner Tor||0.6 km|
|Hamburg Hbf (s-bahn)||1 km|