Hotel Mercedes/Centrum

2 stars
6.2
Okay
based on 1547 reviews
1,547 reviews
Steindamm 51, 20099 Hamburg, Hamburg, Germany
Steindamm 51, Hamburg, Hamburg
+49 40 280 1218
Tue 4/8
-
Wed 5/8
2 guests, 1 room
Bedroom
Bedroom
Front desk
Room amenity
Bedroom
Bedroom
Room amenity
Other
Other
Bedroom
Bedroom
Bedroom
Other
Bathroom
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Hotel Mercedes Hamburg offers 23 accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
6.2
Okay
1547 reviews

Latest deals for Hotel Mercedes/Centrum

Tue 4/8
-
Wed 5/8
Double room, bed type unknown
$129
nightly with fees
Deluxe room, bed type unknown
$256
nightly with fees
Deluxe room, bed type unknown
$137
nightly with fees
Double room, bed type unknown
$148
nightly with fees
Double room, bed type unknown
$147
nightly with fees
Double room, bed type unknown
$192
nightly with fees
Double room, bed type unknown
$203
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travellers at the hotel.

Amenities at Hotel Mercedes/Centrum

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

General

  • Family rooms
  • Seating area
  • Inner courtyard view
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • City view
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Bedroom

  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Room service
  • Key access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Parking

Outdoor

  • Balcony

Family friendly

  • Cribs available

Reviews of Hotel Mercedes/Centrum

6.2
Okay
1547 verified ratings
Wonderful
99
Very good
135
Good
215
Okay
182
Fair
346
Mediocre
194
Poor
376

Summary of reviews

Guests say
Guests consistently praise the hotel's central location and proximity to major transport links, making it convenient for exploring the city. However, many reviews highlight issues with cleanliness, including dirty rooms and outdated facilities. Service is generally described as neutral, with some positive mentions of helpful staff but also complaints about communication and room service. Bed comfort and noise levels receive mixed feedback, with some guests finding the beds uncomfortable and the area noisy, especially at night. Overall, the location is the standout positive, while cleanliness and noise are common concerns.
AI-generated from customer reviews
Location9.5 out of 10
Service4 out of 10
Bed Comfort4 out of 10
Noise Level2.5 out of 10
Cleanliness1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Steindamm 51, 20099 Hamburg, Hamburg

What's nearby

  • Hamburg Central Bus Station0.4 km
  • Hammerbrook0.9 km
  • Speicherstadt1.6 km
  • Hamburger Rathaus1.6 km
  • Staatsoper Hamburg1.7 km
  • Nikolaikirche1.8 km
  • Hamburg City Centre1.9 km
  • Universität Hamburg2.5 km
  • Elbphilharmonie2.5 km
  • Museum für Hamburgische Geschichte2.8 km
  • Landungsbrücken3.4 km
  • Port of Hamburg3.4 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Mercedes/Centrum

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Mercedes/Centrum

  • Where is Hotel Mercedes/Centrum located?

    Hotel Mercedes/Centrum is located at Steindamm 51 in Mitte, 1.3 km from the centre of Hamburg. Hamburg Central Bus Station is the closest landmark to Hotel Mercedes/Centrum.

  • When is check-in time and check-out time at Hotel Mercedes/Centrum?

    Check-in time is 14:00 and check-out time is 11:00 at Hotel Mercedes/Centrum.

  • Does Hotel Mercedes/Centrum offer free Wi-Fi?

    Yes, Hotel Mercedes/Centrum offers free Wi-Fi.

  • How far is Hotel Mercedes/Centrum from the airport?

    Hotel Mercedes/Centrum is 8.6 km from Hamburg. Hotel Mercedes/Centrum is 54 km from Hamburg Luebeck-Blankensee.

  • How does KAYAK find such great Hotel Mercedes/Centrum hotel deals?

    KAYAK scours the web for all room deals available at Hotel Mercedes/Centrum in Hamburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Mercedes/Centrum and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Mercedes/Centrum.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
8% cheaperWikinger Holf Hamburg6.1 Good (1,161 reviews)0.01 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV$99+
3-star hotel
the niu Fusion7.9 Good (3,092 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-Fi$169+
2-star hotel
12% cheaper
Cab20
8.5 Excellent (8,707 reviews)0.05 kmRestaurant, Bar/Lounge, Free Wi-Fi$95+
3-star hotel
Signature Hotel Astoria Hamburg6.4 Good (3,508 reviews)0.07 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV$127+

Cheapest

See cheapest stays in Hamburg
2-star hotel
12% cheaper
Cab20
8.5 Excellent (8,707 reviews)0.05 kmRestaurant, Bar/Lounge, Free Wi-Fi$95+
2-star hotel
11% cheaper
City Hotel St. Georg Hamburg
6.9 Good (530 reviews)0.25 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV$96+
3-star hotel
8% cheaperWikinger Holf Hamburg6.1 Good (1,161 reviews)0.01 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV$99+
3-star hotel
7% cheaperHotel Residence am Hauptbahnhof6 Good (3,438 reviews)0.24 kmRestaurant, Room service, Free Wi-Fi$100+

Most recommended

See most recommended stays in Hamburg
4-star hotel
Reichshof Hotel Hamburg8.7 Excellent (7,148 reviews)0.45 kmIndoor pool, Fitness centre, Restaurant$221+
2-star hotel
12% cheaper
Cab20
8.5 Excellent (8,707 reviews)0.05 kmRestaurant, Bar/Lounge, Free Wi-Fi$95+
4-star hotel
Hotel City House8.5 Excellent (3,005 reviews)0.18 kmWi-Fi, Tea/coffee maker, Wi-Fi available in all areas$208+
4-star hotel
Best Western Plus Hotel St. Raphael8.5 Excellent (5,872 reviews)0.24 kmFitness centre, Restaurant, Bar/Lounge$161+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.8
1.3 km
Hamburg
8.6 km

Everything you need to know for your stay in Hamburg