3 stars
Hotel Mercedes/Centrum
Photos of Hotel Mercedes/Centrum
Overview
Hotel in Hamburg, near Miniatur Wunderland Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff. Hotel Mercedes Hamburg offers 23 accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
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Amenities at Hotel Mercedes/Centrum
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
General
- Family rooms
- Seating area
- Inner courtyard view
- Interconnected room(s) available
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
- Accessible by lift
- Hypoallergenic
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Services and conveniences
- Wake-up service
- Safety deposit box
- Room service
- Key access
- 24-hour front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kid-friendly buffet
Parking and transportation
- Parking
Outdoor
- Balcony
Reviews of Hotel Mercedes/Centrum
5.5
Fair
1415 verified ratings
Wonderful
72
Very good
113
Good
193
Okay
183
Fair
324
Mediocre
191
Poor
341
Guests say
Guests often highlighted concerns regarding the hotel's location, citing safety and discomfort due to nearby areas with drug users and homeless individuals. Cleanliness was a significant issue, with many mentioning that rooms and common areas were not properly maintained. Additional complaints pointed towards limited amenities, such as the lack of elevators and other basic conveniences. The service was generally regarded as unsatisfactory, with some guests expressing frustration over responses to inquiries. Overall, the hotel did not meet guests' expectations, with several indicating that the rooms were smaller than anticipated.AI-generated from customer reviews
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Score by provider
5.5 out of 10
51 reviews
Location
Steindamm 51, 20099 Hamburg, Hamburg
What's nearby
- Museum für Kunst und Gewerbe Hamburg0.6 km
- Hamburger Kunsthalle0.8 km
- Speicherstadt1.6 km
- Hamburger Rathaus1.6 km
- Internationales Maritimes Museum Hamburg1.7 km
- Miniatur Wunderland2.2 km
- Alsterpark2.3 km
- Museum für Völkerkunde Hamburg2.3 km
- Hauptkirche Sankt Michaelis2.5 km
- Elbphilharmonie2.5 km
- Planten un Blomen2.7 km
- Museum für Hamburgische Geschichte2.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Mercedes/Centrum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Mercedes/Centrum
Nearby hotels and places to stay
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Value for money | 6.3 |
|---|---|
Distance to city centre | 1.3 km |
Nearest airport | Hamburg |
Distance to airport | 8.6 km |