Prices are in New Zealand Dollars.

Novotel Hamburg City Alster

Lübecker Strasse 3, 22087 Hamburg, Hamburg, Germany
+49 40 391 900

Cheapest
rate per night

8.4

Excellent
based on 6,379 reviews
Novotel Hamburg City Alster - Hamburg, Germany
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Check-out
Compare vs KAYAK |

Provider Nightly total
Expedia $142
KAYAK $163
Hotels.com $175
Expedia
KAYAK
Hotels.com

Good to know

Distance to city centre 2.1 km
Location rating 8.8
Nearest airport Hamburg
Distance to airport 8.3 km

Rooms

Check-in
Check-out

Standard rooms

$142+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
$142 per night
IMAGE
Double bed
$163 per night
IMAGE
Double bed
$175 per night
IMAGE
Double bed
$182 per night
IMAGE
Unknown
$189 per night
IMAGE
Double bed
$192 per night
IMAGE
Unknown
$212 per night

Reviews

Pros

Cons

Traveller rating

94
55
14
4
0

Time of year

Traveller type

Show reviews that mention

+
bit expensive in 5 reviews
card terminal in 3 reviews
city center in 32 reviews
clean room in 109 reviews
close to the metro in 12 reviews
close to u-bahn in 7 reviews
database in 3 reviews
good breakfast in 52 reviews
good location in 44 reviews
hand washing in 5 reviews
hotel parking in 18 reviews
perfect hotel in 33 reviews
poor wifi in 15 reviews
reception staff in 25 reviews
restaurant was very good in 11 reviews
separate shower bath in 5 reviews
sofa bed in 19 reviews
software in 3 reviews
staff were mostly helpful in 62 reviews
took a long time in 14 reviews
train station in 34 reviews
  • Excellent
    Oct 2019
    9.0

    Good location close to the river.Nice walks down the river towards the center!!!

  • Excellent
    Oct 2019
    10.0

    Very nice clean rooms Hotel is literally on the top of the U-bahn Station 2 stops from main train station Schwainske restaurant 500 m from the hotel

    pillows could be a bit softer

  • Okay
    Oct 2019
    5.0

    Room was spacious

    Due to some overbooking I received a room with special adaptations for disabilities. We asked to have our room changed and the staff agreed upon availability. I had to re-ask again and only had my room changed on my last day. This room was not as nice as the other rooms which I found out later when we changed it. The bathroom was specially equipped and did not have a shower stall, but rather it was one open area. I woke up in the morning and turned on the light next to me which turned out to be a an alarm. The alarm kept on beeping in the hotel for about an hour until the staff were able to shut it down. The room had a very small window which you couldn't see much out of. The breakfast was mediocre with no changes whatsoever in the 3 days I had breakfast there. The staff's command of English language was very weak and I had a hard time communicating with them.

  • Good
    Sep 2019
    6.7

    There is a small play area for the kids in the lobby which was wonderful. The hotel is located right next to a U station. Breakfast was very nice and fresh. Guests can borrow kids truly for the day, free of charge.

    We booked 2 rooms - one for a family of 4 and one for the grandma. We asked to have a bigger room and payed more for the family room but both room were identical, except that the couch was wide open as the kids bad. It was very uncomfortable. We needed to ask reception to open the couch more as there were 2 kids - the stuff was unpleasant and basically blame us for getting the wrong booking (which was untrue). The hotel located not far from the center station and it was unpleasant to walk at night in the streets next to it.

  • Excellent
    Sep 2019
    10.0

    a very family friendly hotel.

    I enjoyed it all

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About

Overview

The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 6,379 reviews

9.0

Service

8.8

Location

5.5

Food

3.9

Value

Things to know

  • Great reception
  • Clean rooms
  • Close to public transport

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Business centre
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Storage available
Lift
Concierge service
Laundry facilities
Spa
Hairdryer
Cable or satellite TV
Free Internet
Parking (surcharge)
Steam room
Babysitting or child care
Currency exchange on-site
Hot tub
Express check out
Playground

Photos

Novotel Hamburg City Alster - Hamburg - Building All photos (33)
Novotel Hamburg City Alster - Hamburg - Attractions Attractions (1)
Novotel Hamburg City Alster - Hamburg - Bar Bar (1)
Novotel Hamburg City Alster - Hamburg - Bathroom Bathroom (3)
Novotel Hamburg City Alster - Hamburg - Bedroom Bedroom (6)

Location

Most popular landmarks

  • Arts and Crafts Museum 1.3 km
  • Hamburger Kunsthalle 1.5 km
  • Alsterpark 2.3 km
  • Hamburger Rathaus 2.3 km
  • Speicherstadt 2.3 km
  • Internationales Maritimes Museum Hamburg 2.4 km

Hamburg travel guide

Learn about Hamburg on KAYAK

Getting Around

Hamburg 8.3 km
Bremen 99.9 km
Hamburg Berliner Tor 0.7 km
Hamburg Landwehr 0.9 km

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