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|"Great location, excellent breakfast."||(in 14 reviews)|
|"Clean, quiet hotel Good breakfast options."||(in 16 reviews)|
|"Clean, quiet hotel Good breakfast options."||(in 9 reviews)|
|"The rooms were very small."||(in 4 reviews)|
|"Very small room and very dusty too, not quality bed linen."||(in 3 reviews)|
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The room was clean and a good size.
The first morning a cleaner knocked on every door on our floor around 8am shouting 'Room service' which woke everyone up. When it was our turn she said they'd have to clean the room either right now, or not at all that day. We complained at reception who said this wasn't normal and they would speak to cleaning staff. Despite that, the next morning, the same thing happened at 8:30am, but a different cleaning lady. We complained again as clearly this wasn't the hotel instructions, cleaning staff simply hoped guests would say they don't want the room cleaned to save themselves some work. Really disappointing to be on holiday and woken up this early
Every thing was good
I want to stay here again in the future if possible
- Very nice staff - Clean room - Good shower - Nice coffee & tea facilities and fridge
- Thin, bad pillows - More vegan breakfast options would be nice (e.g. vegan yoghurt) - My double bed only had a small single bed blanket, that was a bit cheap - No warm water from the tap in the bathroom
The location was good, the personnel kind and the room was very good. I was very satisfied
The only thing which did bother me a bit was the fridge. It was not cold at all. In fact, it was more warm then cold.
Your staff is excellent. Thank you very much
The hotel is in a great location: The 4-star Mercure Hotel Hamburg Mitte is close to the Rathaus, Alster river, harbor and Schanzenviertel district, and right next to the CCH and trade fair. All 180 rooms are air conditioned and have free WIFI. The events area has five rooms and is ideal for events for up to 170 people. Traveling to the hotel by train is easy, with Dammtor train station just 547 yards (500 m) away. The airport is 7.5 miles (12 km) away. You can reach us by car via the A1, A7 or A23.
based on 757 reviews
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Most popular landmarks
- Museum für Völkerkunde Hamburg 0.9 km
- Planten un Blomen 1.3 km
- Museum für Hamburgische Geschichte 1.5 km
- Hauptkirche Sankt Michaelis 1.8 km
- Alsterpark 1.9 km
- Hamburger Rathaus 1.9 km