Prices are in New Zealand Dollars.

Hotel El Mayo

Hokujo 3020-15, Hakuba 399-9301, Japan
+81 261 722 508

rate per night


based on 51 reviews
Hotel El Mayo - Hakuba, Japan
Compare vs KAYAK |

Provider Nightly total
KAYAK $183

Good to know

Distance to city centre 1.5 km
Location rating 10.0


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Show reviews that mention

bathroom small in 16 reviews
beds are very comfortable in 9 reviews
breakfast every morning in 29 reviews
fantastic staff in 21 reviews
free shuttle in 46 reviews
friendly and accommodating in 6 reviews
great value in 7 reviews
happo in 47 reviews
homely feel in 5 reviews
hotel was great in 30 reviews
italian restaurant nearby in 8 reviews
picked us from bus terminal in 1 review
talk language in 2 reviews
went way in 2 reviews
  • Good
    Feb 2020

    The people are very friendly and accommodating. They were able to offer a bus service to Hakuba base camp bus terminal, train station and Happo one which was fantastic. The breakfast was amazing and the location was perfect.

    Needs a little bit of updating and the Onsen was a little bit dubious.

  • Excellent
    Feb 2020

    Beautiful large and spacious traditional tatami room with foyer area for shoes between the bathroom. Comfy pillows and fluffy fluffy Japanese blankets. We booked a twin but I could see a traditional room was available those dates but wouldn’t let me pick that one and I emailed the hotel and they kindly were able to switch to traditional for us. The rooms have bathrooms which is rare for a traditional style accommodation. The onsen was so nice after a hard day of skiiing. They have a large kotatsu common area downstairs in the lobby which is nice to sit and have a drink with friends or a coffee in the morning. Owner carried our bags to the room. They have some cute kitties but they were a bit shy haha. They were so nice it was my birthday when we arrived and we found a lovely note and a large bottle of Kirin Ichiban in the room. They have breakfast for not too expensive. There is a liquor/convenience store just down the end of the street. There is a bus stop next door otherwise they have their own bus to happo one and echoland base camp isn’t too far away just around the corner 5min walk. You can walk to echoland for dinner 5-10mins or happo town (7-10mins) good spot in the middle. Recommend stopping at The Lab for a drink or walking to happo town haha otherwise hanabi bar with food trucks is fun in happo town. The owner and his wife I think it was were so lovely! One morning he came out as we were leaving for a bus and asked if we wanted a lift instead. Didn’t care where to. Also drove us back to the bus terminal on last day. Also called a restaurant we had booked for dinner for us to confirm a pick up. The lady/wife we only saw on the last day but greeted us and gave us cookies souvenirs to say goodbye and waved and bowed at us as the bus drove us away. There is a coin laundry, you can get soap for 50yen from the owner.

    There is no tea or coffee or kettle in the room. There is coffee, coffee chocolates and water down in the lobby/ kotatsu area but no tea. There wasn’t any Yukata to wear down to the onsen. No tissues in the room or in lobby. The onsen walls had some surface mould and you had to take the plastic cover off every time to use onsen. The futons were a little hard. Hot water takes a bit to heat up in the bathroom in the room and shower nozzle on forceful setting stings like little pins. There’s no fridge in the room but there’s one in the hallway to share or you can put your stuff on the windowsill in winter in the snow. There’s no elevator only stairs. The drying room wasn’t that warm and my ski boot insides didn’t dry over night. Wifi did cut out once but was otherwise good.

  • Good
    Feb 2020

    The breakfast was an outstanding feature of our stay. I mentioned at the first morning that my daughter and I were GF and they immediately accommodated us. Not something I expected at all!

    The building is spotlessly clean but tired. However, after a few days, I didn't notice that aspect very much anymore because the care and attention of the family running the hotel made up for any physical deficiencies.

  • Good
    Feb 2020

    The staff were amazing! They were extremely helpful and ensured that our stay was as good as it could be. The shuttle to the ski slopes was greatly appreciated, and the proximity to Hakuba Base Camp allowed us easy access to other ski resorts

    The 5 person room was very tight. It had a small bathroom and limited hanging space.

  • Excellent
    Feb 2020

    The owners who are so friendly and accomodating. The lifts in their own bus to happo and goryu/47 each morning. The location which provided an opportunity to eat at restaurants along the olympic road as well as only being a 5-10 min walk to Echoland. The lovely japanese breakfast each morning along with thick toast. Free coffee available all day. A nice hot public bath.


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A 4-minute drive from Happo-One Ski Resort, Hotel El Mayo features a hot spring bath, free WiFi and rooms with mountain views and private bathrooms. It offers free shuttle services to/from JR Hakuba Station and nearby ski resorts. Music studios with instruments are available. Simple rooms are furnished with a private bathroom, an LCD TV and heating. Japanese-style rooms have traditional futon bedding on a tatami (woven-straw) floor, while Western rooms come with beds. Domestic phone calls can be made at an additional fee. El Mayo Hotel has a soothing public hot spring bath, which is separate for male and female guests. Facilities also include a shared lounge, drinks vending machines and coin-operated washing machines. Free parking is available. A mixed Japanese-Western breakfast is served daily at the dining room. Hotel El Mayo is a 12-minute drive from Hakuba Goryu Ski Resort, and a 10-minute drive from Hakuba 47 Winter Sports Park. JR Hakuba Train Station is a 5-minute drive. A bus to Happo-One Ski Resort can be found a few steps from the property, while a convenience shop is a 1-minute walk.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

9.3 Excellent

based on 51 reviews









Things to know

  • Nice building
  • Friendly service
  • Good management
  • Good restaurants & bars in the area

Check in


Check out



Policies vary by room type and provider.


No smoking
Free parking
Storage available
Free Wi-Fi
Laundry facilities

FAQs when booking at Hotel El Mayo

Where is Hotel El Mayo located?

Hotel El Mayo is located at Hokujo 3020-15, 1.5 km from the centre of Hakuba. Happo Hot Spring is the closest landmark to Hotel El Mayo.

When is check-in time and check-out time at Hotel El Mayo?

Check-in time is 15:00 and check-out time is 10:00 at Hotel El Mayo.

Does Hotel El Mayo offer free Wi-Fi?

Yes, Hotel El Mayo offers free Wi-Fi.

Does Hotel El Mayo offer free parking?

Yes, Hotel El Mayo offers free parking.

Does Hotel El Mayo offer free airport shuttle service?

No, Hotel El Mayo does not offer free airport shuttle service.

How far is Hotel El Mayo from the airport?

Hotel El Mayo is 58.9 km from Toyama. Hotel El Mayo is 59.1 km from Matsumoto.

Does Hotel El Mayo have a pool?

No, Hotel El Mayo does not have a pool on-site.


Most popular landmarks

  • Happo Hot Spring 0.7 km
  • Hakuba Happoone Ski Area 1.1 km
  • Hakuba Railway Station 1.6 km
  • Hakuba 47 Winter Sports Park 1.9 km
  • Hakuba Iwatake Ski Resort Lily Farm & Mountain View 2.7 km
  • Hakuba Goryu Ski Resort Alpine Garden 3.6 km

Hakuba travel guide

Learn about Hakuba on KAYAK

Getting Around

Toyama 58.9 km
Matsumoto 59.1 km
Matsumoto 52.7 km
Toyama 56.3 km

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