Hakodate Umi No Kaze

The service was excellent. As was the setting and the facilities. It was a beautiful hotel and I would recommend to others. The private onsen was worth every penny! The room was spacious and luxurious.

I think the food at the blue seasons could have been a little bit better. It was quite expensive for what it was and not all dishes were high quality. For example, we had a cooked fish course that was overcooked and chewy.

We stayed in a western suite with in-room onsen which was soooo lovely. One thing I think the hotel has not advertised enough is that hotel residents can use the public onsen of this hotel as well as that of the neighbouring hotel, which was absolutely a pleasant surprise and little adventure for us. The breakfast was also amazing with a wide variety of selection of (mainly traditional local) food made to very high quality. The staff members are also very professsional and helpful - even though most of them are not English speakers the communictions did not became an issue for us.

The room was heated by air-conditioning (rather than heaters) so was quite dry and not very warm.. But was still overall very comfortable. On our arrival we struggled to find the entrance with Google Map directions but this was not really the hotel's fault.

Great staff, food, room, and private Onsen! Not sure what we would change because we loved it.

No complaints :)

The place is very cosy and private, staffs are very friendly and helpful. For the restaurant that provides buffet breakfast and dinner, food options seem limited, however, food quality is very high and we love every single dishes.

My only complaint is the central heater that makes the room too hot for an autumn weather, no way to adjust the room temperature