Good to know
|Distance to city centre||13.3 km|
|Nearest airport||Haikou Meilan Intl|
|Distance to airport||28.6 km|
Time of year
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Very little. Very much a Chinese speaking hotel and although the majority of the staff tried to please we had great difficulty in getting the message across. Also only two restaurants not four as they advertise and the Wine Lounge was permanently closed.
Prices were way way over the top. Everything else I've mentioned above.
Very clean, beautifull and peaceful place to rest. Very good service, employees are willing to help. Breakfast buffet was really nice, I highly recommend it ! The pool was very nice too, with good service and not many clients in it. Great fitness room ! Recommendations : - I would not recommend to take the dinner included in the price of the room as there is a choice of only 3 dishes in the menu "A la carte". - SPA closed for renovation when we were there (mai 2019) - Weather forecast was absolutely horrible on every different channel (thunder and rain) but in the end we had only clouds 2 days and sun 3 days ! If we have had bad weather, the experience would not have been the same, but we were lucky.
Comfortable room and helpful staff. Nice walkway to the beach.
We got locked out of our room due the door latch that somehow flip when we closed the room door. We made reservation for seaview but got side view...haha. The Brazilian food fare for dinner was a total let down. The seafood was, sadly, not fresh. The chicken wing was grilled on the same griller as the lamb that I almost threw up. the saving grace was the grilled salmon but it was run out of it after 745pm. sigh.....And I only had 3 pcs of it. Having said all these....I must add that all the staff were very helpful and friendly.
The swimming pool!
All was perfect.
Good location, size and facility
Staff cant communicate in English which is very surprising for International Chain hotel. The aircon in room is not cool enough. Lastly the WORST part is that we stay as group of 10 rooms and 1 days we have drink at the bar only 600Yuan and they not allow us to charge to room EVEN WE HAVE DEPOSIT OF 5,000 YUAN at reception. What a dishonour of hotel guest, after the negotiation we end up pay by credit card right on spot which is not convenient, feeling like outside guest. Really disappointed
Embrace a combination of tropical island vibe and modern city convenience at Sheraton Haikou Hotel. Enjoy just a short drive from our beachfront hotel to Haikou's thriving night life scene, upscale shopping, international golf courses, soothing hot springs and popular cultural attractions. Or, simply hang out in our exceptional resort to experience entertaining family activities, 8 hot spring pools, 6 tropical outdoor swimming pools, water sports, game rooms, a basketball court, a recreation room and a fun kid's club. Relax poolside with signature cocktails before heading to one of our onsite restaurants for appetizing International cuisine. In the evening, retreat to beautifully-styled guest rooms with contemporary decor, sleek modern bathrooms and high speed internet access. If planning work or social events, take advantage of our sophisticated venues with advanced audiovisual technology. Our premier Sheraton Haikou Hotel is ideal for your next unforgettable vacation in the Hainan Province.
based on 3,764 reviews
Things to know
- Great view
- Friendly service
- Professional service
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about Sheraton Haikou Hotel
Most popular landmarks
- West Coast Golf Club 2.6 km
- Holiday Beach 2.9 km
- Meishi Mayflower International Golf Club 3.3 km
- Xiuying Railway Station 8.8 km
- Binhai Park 11.6 km
- Hainan University 11.7 km
|Haikou Meilan Intl||28.6 km|
|Qionghai Bo'ao||104.4 km|
|Wanning City||139 km|