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|Distance to city centre||15.6 km|
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The rooms were nice and the bed good. They have two very nice swimming pools outside which are an attraction on their own. Also very suitable for children. Also a big balcony to relax on with seaview. The design of the hotel is funny made ike an old Chinese wooden palace.
The entrance of the hotel was difficult to find. When you follow the signs you arrive at the rear entrance which you discover after you open the door and don't see a lobby. To come at the main entrance you need to drive around through a construction environment which is not clear signed. We saw other guests making the same mistake. Unbelievable that they don't improve this with a clear plate at the rear entrance. Only the people at the lobby could speak English. I tried to order a beer at the swimming pool but didn't succeed to make this clear. I think it's not too difficult t put someone around the swimming pool who can speak at least a little bit English. We are talking here about the Marriott and not a local Chinese hotel. Around the hotel is nothing to find in terms of restaurants or shops. It's a new developed area which is still under construction around the hotel.
The staff were very polite and helpful.
Nobody is at the counter at the entrance to one of the restaurants. I went there twice and there was no staff in both occasions. I was subsequently told by staff in another restaurant that there was another counter further inside the restaurant. If this is the case, then there should be a notice or signage to direct customers into the restaurant.
interesting architecture, Large rooms that are utilized well in terms of layout, good recognition of bonvoy members, decent breakfast spread which was well supplied, overall probably the best value for money of any marriott I've stayed in (10+ across APAC)
location is slightly remote but that comes with the holiday resort format
Breakfast menu was varied, so one has many choices to choose from.
The breakfast room could be more airy and with more natural light, given that it is near the beach.
Location - close to the beach which is a plus. Minus - nothing close by - no shops or restaurants in walking distance. City center arnd 30kms far. Two nice swimming pools, good restaurants in the hotel. Area of the hotel is pretty big so everything is there, you have also enough space for evening walks and path straight to the beach.
Not possible to communicate with staff - almost no one speaks english, always when we were at the front desk we had to wait for them to call someone speaking english. First day we were not able to pay as they didnt understad us. Second day they asked for full payment plus 7000 CNY deposite (almost 1000 EUR!) We didnt agree so they locked our minibar, but what is the best, when I came back home after the holiday I noticed I have a payment of 3500 CNY (for the stay) PLUS 3500 CNY blockade on my card (blocked pre-authorisation). They were not able to help me and release it so I had to wait 2 weeks till bank will do that! Hotel was nice, but didn't look that new and clean as 5star should be.
Escape to a relaxing haven where azure waters and warm sandy beaches await your arrival at Haikou Marriott Hotel in China. Situated on a scenic shoreline, our spectacular hotel offers everything you can imagine in a beachfront getaway. Spend your days lounging on sun-soaked beaches, swim in one of our pools or indulge in spa treatments while your kids play in the Kids’ Club or swim in the dedicated children's pool. Or, explore Haikou's natural attractions and entertaining destinations located within minutes of our luxurious hotel. In the evening, dine in one of our delicious restaurants or retreat to spacious guest rooms with ocean views. If planning business events or social gatherings, take advantage of our hotel's stylish venue spaces and expansive seaside lawn. Business travelers will love our business facilities just steps away from the Hainan International Exhibition Center. Whatever your reason for visiting, we look forward to welcoming you to a memorable vacation at Haikou Marriott Hotel.
based on 2,643 reviews
Things to know
- Friendly service
- Luxurious Hotel
- Great view
- Great reception
Policies vary by room type and provider.
Reviews about Haikou Marriott Hotel
Most popular landmarks
- West Coast Golf Club 5.1 km
- Holiday Beach 5.4 km
- Meishi Mayflower International Golf Club 5.7 km
- Hainan University 13.9 km
- Binhai Park 14 km
- Haikou People's Park 15.3 km
|Haikou Meilan Intl||31 km|
|Qionghai Bo'ao||105.8 km|
|Wanning City||140.2 km|