Good to know
|Value for money||7.9|
|Distance to city centre||0.5 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||134.2 km|
Time of year
Show reviews that mention
|activities were fun||in 17 reviews|
|dietary needs||in 3 reviews|
|food was very good||in 68 reviews|
|great experience||in 8 reviews|
|halong bay||in 49 reviews|
|kayaking and swimming||in 24 reviews|
|sense of humour||in 5 reviews|
|staff friendly||in 52 reviews|
|stop on the way||in 11 reviews|
|tour guide||in 33 reviews|
|transfer from hanoi||in 3 reviews|
Excellent staff, comfortable accommodations. Food was good and plentiful. Best part was the cruise sailed to a part of Halong Bay that was not crowded
The staff were helpful and courteous and were available whenever we needed them. A cruise around Ha Long bay is a must if you visit Vietnam and I recommend using swan cruises to do it.
The staff were amazing! They went above & beyond to ensure our experience was fantastic. Thank you for the wonderful food which just kept coming! Some of the best seafood we have eaten in Vietnam. Great prices for drinks onboard. Lovely cocktails. The day cruise was pretty and we visited some interesting places.
The air conditioning in our two rooms (interconnecting) was terrible in both rooms. On our second night, it stopped all together and we had no air. In the small rooms it was impossible to sleep. The lovely staff did everything they could to try and accommodate us by supplying fans to the room. There was however not enough fans for all guests! This was NOT the staffs fault in any way, SWAN cruises need to ensure they do not blame the staff for this!
The boat was nice, very clean. Squidding was fun.
Our friend couldn't participate in the excursions and stayed on the boat. All the power was switched off, no aircon in middle of the day in very hot conditions! Staff all disappeared, she couldn't ask for a cold drink or anything. Excursions mediocre. There was no orientation or any talk or information about the region. A little bit of info would have been nice. The afternoon "Party" on top deck just felt awkward. The exact same Techno beat blared over and over!! The deck wasn't even set up for the party, the chairs tables etc. were stacked to the side. I hope you like fruit as that's the main staple of food. I do love fruit but not for party food, then served for dinner then desert and then for more snacks! Overall disappointing compared to another trip I did a couple of years ago.
Staff was extremely accommodating in regard to food allergies and intolerances
Air conditioning in the dining hall would have been appreciated
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.
based on 259 reviews
Value for money
Policies vary by room type and provider.
Reviews about Swan Cruises Halong
Most popular landmarks
- Nha Tho Hon Gai Temple 1.3 km
- Halong Bay Marina 1.3 km
- Cho Bai Chay 1.9 km
- Tuan Chau Beach 8.6 km
- Tuan Chau Amphitheater 9.1 km
|Haiphong Catbi||38.7 km|
|Ha Long Van Don Intl||40.1 km|