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An event in part of the big lobby, eight performers dancing and singing in colorful ethnic minority clothing, was excellent. The buffet meals were better than those in the five-star hotels in five other cities in southern China that I have visited recently.
I reserved an "executive terrace mountain view king room", and was disappointed to find that the view from within the room was unimpressive, and that recent hotel construction had eliminated all but a fifth of the good view of the mountains from the room's patio.
Great location. Beautiful view from our room (river view). Clean enough.
Breakfast is okay but almost 100% only Asian food . This hotel is geared towards serving predominantly native guests. Not judging - just a fact. Very few international visitors, at least during our stay. Paid for an evening buffet in the main restaurant. Mediocre food, inedible meet. We reside in China and are familiar with and like Chinese food (hot pot) . This was one of the worst we have had since 2012. Left most of it untouched. All in all - a good Chinese hotel, but not quite what one expects from a Shangri-La. Especially the food.
Very nice breakfast. We just stayed one night, arrived late and left early, so therefore we couldn't use all the facilities. It is a nice location with a nice view. If you want to visit the center of the city, you need a taxi. The staff was very nice and helpful, also in advance of our stay when we had a few questions regarding the organization.
We had a non smoking room, but it smelled as other guests have been smoking there before.
Great views Nice club lounge Excellent spa, gym + pool Clean, spacious room
No check in on horizon lounge Poor service in Shang palace Being requested to write reviews
Awesome hotel, spacious rooms, very polite and helpful staff. Packed our breakfast when hotel came to know that we are leaving early morning. Manager helped me to book local taxi using his app for airport. My kid enjoyed a lot in play area and game room. Fully equipped gym. Hotel has every facility.required for vacation Highly recommended to stay
Nothing I can think of
A stay at Shangri-La Hotel, Guilin places you in the heart of Guilin, a 3-minute drive from Mulong Lake and 5 minutes from Liu Sanjie Landscape Garden of Guilin. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
based on 4,886 reviews
Things to know
- Great reception
- Friendly service
- Professional service
- Pleasant hotel grounds
Policies vary by room type and provider.
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Most popular landmarks
- Jingjiang Princes' City 1.8 km
- Seven-Star Park 2.3 km
- Baxian Cave of Guilin 3 km
- Elephant Trunk Hill 3.3 km
- Reed Flute Cave 3.5 km
- Chuanshanyan Cave 4.9 km