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Guilin hotels

Guilin hotels

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Guilin, Guangxi, China
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Low season December
High season April
  Average price (weeknight): $130

cheapest month to stay

50%

expected price decrease

most expensive time to stay

70%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

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Best Guilin hotels

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Guilin Hantang Xinge Hotel - Guilin - Lobby
1
9.7 Excellent (1,522 reviews)
Overview Reviews
Located in Guilin (Guilin City Centre), Guilin Hantang Xinge Hotel is within a 5-minute drive of Elephant Trunk Hill and Liu Sanjie Landscape Garden of Guilin. Featured amenities include a 24-hour front desk and luggage storage.
5.4 Okay
Pros: Staff was helpful
Cons: Room had a strong musky smell, looked old. Unlike the photos posted
9.6 Excellent
Pros: Helpfull staff that arranged our transportation to our next hotel in Yangshuo. They also spoke verry good English and the room was verry nice looking and clean!
Cons: None
9.2 Excellent
Pros: Extremely friendly and helpful staff; The room is very clean and the cleaning lady is very helpful and communicative; Very tasty noddle soup in the breakfast.
Cons: A bit noisy in the early morning (after five am) as the hotel is right next to a busy road and junction.
10.0 Excellent
Pros: The staff at reception were enthusiastic, efficient and very helpful. They helped us a lot with our onward travel to Yangshuo and finding our way around Guilin.
9.6 Excellent
Pros: Room was extremely nice, we got an upgrade free of charge to a king size bedroom, very friendly staff and English-speaking
5.5 Okay
Pros: Big room. Friendly and helpful staff. Lift available. Check-in is good.
Cons: It’s a smoking room as there were ash trays about. There weren’t any non-smoking rooms? Just a slight residual cigarette smell in the room. Breakfast is average and noted most hotels have similar breakfasts bar one that is slightly better. No coffee or tea but there is a kettle!
7.9 Good
Pros: The hotel helped us to get tours what we wanted. City center and tourist attractions can be reached by 30 min walk or by taxi which costs less than 2 euro.
Cons: The room was clean but the floor carpet was very scuffy, so the hotel provided slippers for guests.
7.9 Good
Pros: The hotel staff are very helpful and picked us up from bus station. It was however a very bad decision to take bus from the much-safer nearby Yangshuo as station is not safe and my girlfriend had her mobile phone stolen while we were taking down the luggage from bus. So we didn’t get to enjoy much of our three day stay there due to this very bad experience. However on the positive side, hotel staff were extremely helpful and drove us to police station (which were useless and no help at all...).
Cons: Nothing bad to say about hotel, apart from the city it is located in not being safe at all. Always have to be on the lookout as standard of living in Guilin is very low and there is a lot of theft. My girlfriend had her phone stolen immediately when we arrived at the bus station and it ruined our stay there.
Guilin Tailian Hotel - Guilin - Building
2
9.6 Excellent (1,688 reviews)
Overview Reviews
A stay at Guilin Tailian Hotel places you in the heart of Guilin, within a 5-minute drive of Elephant Trunk Hill and Riyue Shuangta Cultural Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
10.0 Excellent
Pros: The room was extremely clean. Towels and all was disinfected. Felt like it was a luxury hotel. Very good value for money. Good spread of international cuisine for breakfast. Very close to kfc and other outlets. Friendly staffs.
Cons: Nothing bad about the hotel.
10.0 Excellent
Pros: Breakfast is normal but the location is good for travelling
Cons: nil
6.3 Good
Pros: nice hotel helpful staff average breakfast
9.0 Excellent
Pros: Localization in the center of the town,walking distance to local attractions.
9.6 Excellent
Pros: The hotel is in an excellent location very central so it is easy to walk around and enjoy the beauty of the place. It is very clean and well maintained. The information sheets in the entrance hall with suggestion of what to see and how to get there written both in English and in Chinese were really appreciated.
Cons: The Internet connection in our room was very poor perhaps because we were at the end of the corridor. The breakfast was good but i would have loved to have a selection of western food and pastry. The hotel should provide a free English city map to help customer to navigate around the city and fully enjoy the beauty of the place. A swimming pool would have been the cherry on the top of the cake.
10.0 Excellent
Pros: Very helpful touring guide
10.0 Excellent
Pros: Room was great and spacious. It was a family room so it had a tent and toy for kids, which is a very nice addition. The toilet had flower petals floating in it. Toilet has a sos call out and connection to reach out to the front desk which is great in case of emergency.
Cons: Having forks and knives at the breakfast area. We carried our forks so it was not an issue for us.
Guilin Plaza Hotel - Guilin - Building
3
9.6 Excellent (493 reviews)
Overview
Located in Guilin (Guilin City Centre), Guilin Plaza Hotel is within a 5-minute drive of Guilin Chuanshan Scenic Resort and Riyue Shuangta Cultural Park. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a shuttle from the airport to the hotel for a surcharge, and free self parking is available onsite.
Lijing Hotel - Guilin - Bedroom
4
9.7 Excellent (140 reviews)
Overview
With a stay at Lijing Hotel in Guilin (Guilin City Centre), you'll be within a 5-minute drive of Elephant Trunk Hill and Riyue Shuangta Cultural Park.
Overview
Located in Guilin (Guilin City Centre), Vienna Hotel Guilin Airport Road is within a 5-minute drive of Elephant Trunk Hill and Riyue Shuangta Cultural Park. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided at no charge.
Grand Bravo Guilin Hotel - Guilin - Building
6
9.3 Excellent (2,641 reviews)
Overview Reviews
With a stay at Grand Bravo Guilin Hotel in Guilin (Guilin City Centre), you'll be within a 10-minute drive of Elephant Trunk Hill and Riyue Shuangta Cultural Park. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
7.5 Good
Cons: Taxi driver in front of hotel, they will cheat and bring you to join expensive local tour.
6.7 Good
Pros: Clean
Cons: Facilities
6.7 Good
Cons: Key cards given by front desk did not work on 3 separate occasions. We had to keep calling for someone to come up and unlock our door and it took forever. Then the manager said she would comp our breakfast and when we poked at our bill it was charged to us.
9.6 Excellent
Pros: Beautiful palace!
Cons: Nothing.
7.5 Good
Pros: This is a very nice hotel , close to every attractions ,taxi around $15 can get to you almost everywhere, room is large and nice
9.6 Excellent
Pros: Luxury and clean with polite staff
Cons: Breakfast
5.8 Okay
Pros: Rooms are clean and nicely decorated, food at main restaurants is quite nice, swimming pool is a bonus Tourist agency in the hall is helpful in providing tickets to the city main attractions Hotel generally is clean and looks good (not counting some kitschy corners)
Cons: Well, this is the worst hotel i've visited so far, if you are attracted to the hotel style and decoration, beware, it is the only positive thing about that place, Most of the staff (with some exceptions of course) is ignorant of how hotel should treat his customers and behaves with the epic arrogance, imposing untold rules, do's and do notes without minimum of respect Be ready to continually demand all and everything otherwise they will default to absolute minimum provide you with the worst option they have (Just one example: Paid mountain view - got parking view, demanded the room change but mountain wasn't even close to one on the photo of the room they sold) Probably due to hotel management and quite strangely for china, most of the staff have angry faces and demeanor Aircon in the rooms is so inefficient that it took days to make room acceptably cool and i'm not really exigent person Cheap plastic carpets stink a bit in too hot rooms until it cools Overall it is not an relaxing and pleasurable experience you would expect from your holidays
5.8 Okay
Pros: Great rooms and lots of variety at breakfast.
Cons: Swimming pool was dirty and is an extra charge. Very little English spoken
Overview Reviews
Hotel is located besides beautiful Peach Blossom River, adjoins Xiangshan Park. It has buses to any place you want to go, such as famous scenic spots of Qixing Park, Fubo Hill Park, Diecai Hill Park, Nanxi Hill Park, Prince Jingjiang Residence, West Mt. Park and Yao Hill Park. It's only two bus stops to go to city center. We are the ideal hotel for tourism with tranquil environment in busy city.
10.0 Excellent
Pros: The staff was great, the room was perfect and comfortable, very accessible through public transport and not far away from the city center.
8.3 Excellent
Pros: Nice rooms, good breakfast
Cons: No English speaking staff, translator app was in use :-)
Guilin Central Wada Hostel - Guilin - Building
8
9.2 Excellent (1,059 reviews)
Overview Reviews
With a stay at Guilin Central Wada Hostel in Guilin (Guilin City Centre), you'll be a 3-minute walk from Riyue Shuangta Cultural Park and 13 minutes by foot from Shan Hu. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
10.0 Excellent
Pros: Friendly staff, great location
9.2 Excellent
Pros: Location,staff, cleaness, breakfast
Cons: Noisy outside if you keep your windows up. It’s getting quiet after 9h30pm. Not a problem, just an observation. If you keep your windows closed (and put on air-con) there is no noise at all.
9.2 Excellent
Pros: The hostel is in an amazing location walking distance from all the sights. Room was clean and comfortable and had everything we needed for a couple of nights stay. The hotel kept our bags while we were on tour to Longji. We were happy to stay another night on our return. Food was reasonably priced and cooked without additional oil.
Cons: Some of the advice regarding transport we got from the staff at the front desk was incorrect. Maybe down to inexperience as the staff are reasonably young.
9.0 Excellent
Pros: Good location. Spacious room.
Cons: Breakfast should be included. No lift.
10.0 Excellent
Pros: Central location to everything Very clean Friendly helpful staff New bathroom and heaps of shampoo!! Room was large with place for luggage
8.0 Excellent
Pros: Location was great, within short walking distance of the pedestrian street that had plenty of food/drink/shopping options. Had all the basics for a short stay and so good value. Easy to communicate with staff in English.
Cons: It took a very long time to figure out how the TV worked. Ultimately it was due to the remote being not sensitive enough (you had to get it pointing at the TV at just the right spot and angle). Since we weren't there to watch TV, not a big deal. Also, the floors and walls are all concrete so sounds echo easily - you can hear all footsteps from people walking (normally) outside the room.
10.0 Excellent
Pros: Delicious breakfast - english speaking stuff - perfect location and comfortable rooms. That's all only for a little money.
8.0 Excellent
Pros: The room and facilities are really good in private rooms. The staff was very helpful. I really recommend the trip to Longji rice terraces that the hostel organizes.
Cons: Breakfast is a bit expensive if you compare to other hostels, but it is good :).
Vienna Hotel Guilin Shanghai Road - Guilin - Building
9
9.2 Excellent (608 reviews)
Guilin Bravo Hotel - Guilin - Building
10
9.2 Excellent (483 reviews)
Overview Reviews
Located in Guilin (Guilin City Centre), Guilin Bravo Hotel is within a 5-minute drive of Elephant Trunk Hill and Liu Sanjie Landscape Garden of Guilin. Featured amenities include a 24-hour front desk and luggage storage.
10.0 Excellent
Pros: We liked everything except the breakfast.
Cons: The breakfast.
8.3 Excellent
Pros: property looks new, grand entrance, everything seemed quite fresh and shiny. staff speak little english but not a problem. Rooms were well equipped bed was very comfortable. little disappointed in the gym, several running machines and a single multifunction machine. location nice, opposite a lake, peaceful and quiet. close walking to downtown. my only concern was breakfast. The restaurant is badly laid out, designed too small for a large hotel and has these huge chairs ( completely oversized ) which make walking around the dining area almost impossible. Went for breakfast at 7;30 it was full. hardly any place to sit and was chaos. you cannot pass by another person without moving chairs to pass. the buffet was a bit sad, most people forming a queue to get eggs which was around 6 - 8 people and one egg chef. I abandoned that idea and went for coffee however they are only serving tea and coffee from a drip machine which was emptied in about 5 minutes. suddenly there was chaos in the buffet area with no tea and coffee and a long queue was disrupting the flow. the chef and multiple staff where just standing in the dining area looking around in shock and not knowing what to do. I complained that tea and coffee was not adequate for so many people and they stated to serve drinks at the table because walking around and going back and forth was like trying to find your way though a maze of chaotic people all confused and bothered by the fact that carrying a plate of food was almost impossible. I would say the breakfast was a disaster and they need to scrap the entire design and change the tables chairs and layout. also provide a fully self service tea and coffee and have more people serving fresh products like eggs.
Cons: dining room... a total nightmare
8.8 Excellent
Pros: Very nice hotel, near the lake and old gate of Guilin
Cons: Swimming pool is not too big and overcrowded with families with children
10.0 Excellent
Pros: Nice service. Nice location.
9.5 Excellent
Pros: I've stayed here several times now. It's convenient for the central Zhong Shan Road and there are a couple of markets within walking distance. There seems to have been a major revamp since my last visit, and although some may find the new decor a little "over the top", it's clean and fresh. The Western restaurant at breakfast has a reasonable choice of food, some Chinese, some Western, though I didn't take any other meals here. The walk along the lakeside opposite is beautiful and provides a route to the centre away from noisy roads. It's definitely worth checking for good price deals, for example via Ctrip. Be careful, I once accidentally booked a suite for USD 20,000 (got mixed up with the currency and number of zeros!), but luckily some intense pleading got me off the hook. Would definitely come here again.
Cons: Sometimes finding a taxi here can be a problem, though when the hotel called one for me, the charge was not unreasonable. Getting here from the airport directly requires a taxi, though this time I took a public bus to its nearest stop and walked the rest of the way (about 30 mins). In the height of summer, this might not be very pleasant, but in November it was fine.
9.6 Excellent
Pros: Large and good entrance - friendly and welcoming people
Cons: Location is a bit off site
8.8 Excellent
Pros: The rooms are clean and big enough. The hotel is a few minutes away from the lakes and the pagodas, so in a very good loaction. The staff was helpful and spoke enough english. The breakfast was good.
Cons: The carpeted floors are a bit old-fashioned.
7.5 Good
Pros: For one of those big hotels that cater for big tour groups etc it was pretty good, and the location to the centre of Guilin was decent. There's a little street just next to the hotel with lots of little bars, which we really enjoyed. The room had everything we needed.
Cons: There was a big selection for breakfast but I wouldn't say it was amazing. Everything tasted fine. Chinese & Western options available.
Guilinyi Royal Palace - Guilin - Outdoor view
11
9.2 Excellent (437 reviews)
Overview Reviews
A stay at Guilinyi Royal Palace places you in the heart of Guilin, and within a 15-minute drive of Riyue Shuangta Cultural Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
5.8 Okay
Pros: It is situated in a botanical garden and also easy to walk to restaurants and shops.
Cons: Quite tired and run down. Really in need of a makeover
9.2 Excellent
Pros: Location of the hotel.
Cons: Better towels
9.6 Excellent
Pros: The Hotel was very nicely located in the middle of a park. It looks very good, the houses are very nice and fishes swim between the houses in pools.
Cons: The golf cart pickup didn‘t work out when we arrived. Nobody picked the phone. For departing it was there and that was when it rained heavily, so all good. Appearantly it‘s an expensive hotel in comparison to others. We didn‘t mind and liked it anyways.
10.0 Excellent
Pros: The staff were very helpful especially in quickly bringing me to their lobby via the shuttle car. The design of the hotel area is really suitable for making anyone feel they are in the midst of a Chinese traditional village. The hotel is in the midst of a large garden park as well. The Tea House is a enjoyable room for friends, couples and others to experience a relaxing and enjoyable tea time. The location is suitable as well. There is a Mall within minutes of walking distance and the various attractions of Guilin are easily traveled to --- especially the awesome Reed Flute Cave!
9.2 Excellent
Cons: The breakfast is usually cold and not very fresh
10.0 Excellent
Pros: The hotel Manager was very helpful in taking us to Qintan bus station, and provided a translation service, to ensure that the tickets met our requirements. The hotel was beautiful, the rooms were very comfortable, it was a shame that we were just passing through, but we couldn't extend our stay.
Cons: Nothing
9.6 Excellent
Pros: Very quiet location, in middle of park
Cons: Nothing
4.6 Okay
Pros: The location is spectacular, since the entire structure is located in the botanical garden and it is really a magic place. The rooms are very clean. Unfortunately everything is destroyed by the bad service.
Cons: Despite the wonderful structure of the Hotel, Everything is destroyed by the bad service. No single person speaks a single world in English. Very poor quality of service, with employees polite, but not professional. The restaurant and his breakfast is very bad. It’s a pity, since the hotel is very very nice.
5.8 Okay
Pros: Quiet location Big room Nice shower
Cons: Lack of info from staff Wifi NOT working... at all Bad coffee and breakfast
The White House Hotel Guilin - Guilin - Building
12
9.2 Excellent (207 reviews)
7.1 Good
Pros: The large bedroom and adjoining bathroom
6.3 Good
Pros: Breakfast was poor, selection very limited
Cons: Nearness to city and park with lake
6.7 Good
Pros: The traditional decor has class and quality. Surrounding environment is peaceful and comfortable. Not expensive
Cons: Strong smell of tobacco in the main lobby. Restaurant operation is rather unprofessional. Facilities are lacking, no bar, no gym etc.
8.8 Excellent
Pros: Staff are very friendly. Location is very convenient.
8.3 Excellent
Pros: Location of the hotel is excellent on the lake
Cons: Language was the biggest issue at hotel
7.9 Good
Pros: Beautifully restored and perfectly located.
Cons: Needs a facelift, carpet was terribly stained and shower head broken.
6.3 Good
Pros: The location and the colonial atmosphere were great
Cons: The staff did not speak english but one lady whose english was really poor and she made mistakes organizing our tour to the rice terraces because we paid to visit 2 places and for a full day trip and we got half day trip and visited one site only which was definitely not worth for what we paid. Very bad service.

Best rooms in Guilin

Overview
With a stay at VIENNA HOTEL GUILIN QIXING ROAD BRANCH in Guilin (Guilin City Centre), you'll be a 4-minute drive from Wanda Plaza and 6 minutes from Guilin University of Electronic Technology. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
7Days Inn Guilin Ba Li Street - Guilin - Bedroom
2
9.2 Excellent (187 reviews)
Overview
7Days Inn Guilin Ba Li Street is located in Guilin. Free WiFi access is available. Each room here will provide you with a cable TV and air conditioning. Private bathroom also comes with a shower. Extras include bed linen. At 7Days Inn Guilin Ba Li Street you will find a 24-hour front desk. Other facilities offered at the property include luggage storage. The property offers free parking. The hotel is 5.1 km from Reed Flute Cave, 7.1 km from Gunanmen Gate and 7.1 km from Zhengyang Pedestrian Street. Guilin Liangjiang International Airport is 29 km away.
Zen Tea House (Seven Stars Park) - Guilin - Bedroom
3
9.3 Excellent (625 reviews)
Overview Reviews
A stay at Zen Tea House (Seven Stars Park) places you in the heart of Guilin, within a 10-minute drive of Lijiang Folk Customs Garden and Seven-Star Park. Featured amenities include a computer station, express check-in, and luggage storage. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
9.0 Excellent
Pros: The owner was great and very helpful! Staff were very friendly. Paulin showed me around the town. She was great!
9.6 Excellent
Pros: The interior of the hotel is beautiful and comfy. They served excellent tea in the rooms and they welcomed me with a tea as well. As I had to leave early they arranged a delicious packaged breakfast.
Cons: When I got to the hotel at night I wasn't sure I was at the right place as I couldn't see the sign and it was in a little backalley.
9.6 Excellent
Pros: We stayed only 1 night. Great stuff. They speak good english and help you a lot with getting around or to Yangshuo (as was our case). Good breakfast even too much I’d say. Very confortable bed.
Cons: Slightly hard to find. I’d put a sign on the main road pointing to the entrance. Not many restaurants to chose from nearby.
9.2 Excellent
Pros: Its very well decorated and the staff is extremely friendly and helpful.
9.6 Excellent
Pros: We really enjoyed the warm welcome and the cute rooms . Pauline from the reception was always available to help us and to organize our day trips. We lived our stay there
9.2 Excellent
Pros: The Zen Tea House is approached down a not very nice alley and your heart sinks as you approach it for the first time, wondering if the reviews were all fake. But then you go inside and are met by the most amazing staff. Everyone is friendly, helpful and kind. You feel truly welcomed, with a cup of tea. In our case: visits were recommended and arranged. Restaurants suggested with recommended menu items written in Chinese for us. We were helped with our onward travel arrangements. The hotel “feels” right. I can’t think of any hotel I have stayed in that beats it
10.0 Excellent
Pros: A very pleasant, traditional place. A good starting point for trips, the owners help with the organization of guided tours and it is brilliant. Prices better than for city trips. The hotel climate, quality of service, friendly atmosphere are its advantages. Thank you very much for a wonderful stay, we will definitely come back to you. Marta & Jack
Cons: Everything is fine, no comments. Breakfast must be remembered to indicate the time.
8.0 Excellent
Pros: Nicely decorated building and room - which makes a lot out of a quite simple building; room has large beds; very friendly staff some of whom speak very good English and relate well to foreign travelers
Cons: Hotel entrance gives an unpleasant impression (but positive surprise once you enter the hotel; breakfast was not buffet style, not good in quality and too little in quantity
Guilin Grand Link Hotel - Guilin - Building
4
9.7 Excellent (1,773 reviews)

Best Guilin hotels near Seven-Star Park

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Zen Tea House (Seven Stars Park) - Guilin - Bedroom
1
9.3 Excellent (625 reviews)
Overview Reviews
A stay at Zen Tea House (Seven Stars Park) places you in the heart of Guilin, within a 10-minute drive of Lijiang Folk Customs Garden and Seven-Star Park. Featured amenities include a computer station, express check-in, and luggage storage. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
9.0 Excellent
Pros: The owner was great and very helpful! Staff were very friendly. Paulin showed me around the town. She was great!
9.6 Excellent
Pros: The interior of the hotel is beautiful and comfy. They served excellent tea in the rooms and they welcomed me with a tea as well. As I had to leave early they arranged a delicious packaged breakfast.
Cons: When I got to the hotel at night I wasn't sure I was at the right place as I couldn't see the sign and it was in a little backalley.
9.6 Excellent
Pros: We stayed only 1 night. Great stuff. They speak good english and help you a lot with getting around or to Yangshuo (as was our case). Good breakfast even too much I’d say. Very confortable bed.
Cons: Slightly hard to find. I’d put a sign on the main road pointing to the entrance. Not many restaurants to chose from nearby.
9.2 Excellent
Pros: Its very well decorated and the staff is extremely friendly and helpful.
9.6 Excellent
Pros: We really enjoyed the warm welcome and the cute rooms . Pauline from the reception was always available to help us and to organize our day trips. We lived our stay there
9.2 Excellent
Pros: The Zen Tea House is approached down a not very nice alley and your heart sinks as you approach it for the first time, wondering if the reviews were all fake. But then you go inside and are met by the most amazing staff. Everyone is friendly, helpful and kind. You feel truly welcomed, with a cup of tea. In our case: visits were recommended and arranged. Restaurants suggested with recommended menu items written in Chinese for us. We were helped with our onward travel arrangements. The hotel “feels” right. I can’t think of any hotel I have stayed in that beats it
10.0 Excellent
Pros: A very pleasant, traditional place. A good starting point for trips, the owners help with the organization of guided tours and it is brilliant. Prices better than for city trips. The hotel climate, quality of service, friendly atmosphere are its advantages. Thank you very much for a wonderful stay, we will definitely come back to you. Marta & Jack
Cons: Everything is fine, no comments. Breakfast must be remembered to indicate the time.
8.0 Excellent
Pros: Nicely decorated building and room - which makes a lot out of a quite simple building; room has large beds; very friendly staff some of whom speak very good English and relate well to foreign travelers
Cons: Hotel entrance gives an unpleasant impression (but positive surprise once you enter the hotel; breakfast was not buffet style, not good in quality and too little in quantity
Aroma Tea House - Guilin - Building
2
9.2 Excellent (1,252 reviews)
Overview Reviews
A stay at Aroma Tea House places you in the heart of Guilin, within a 5-minute drive of Elephant Trunk Hill and Shan Hu. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
10.0 Excellent
Pros: Everything, staff, location wonderful, comfort,
Cons: Wanted to stay for much longer but had to go back to work
10.0 Excellent
Pros: Beautiful decor, really friendly staff who speaks great English and helped with every question, good breakfast, free evening walking tour, located right next to the beautiful park where you can see the sun and moon pagodas and walking distance to pedestrian streets for food and souvenirs. Helped us arrange trip to Lonji rice terrace as well. Thank you Rose for a great tour and your hospitality! Highly recommend staying here.
Cons: Nothing
10.0 Excellent
Pros: Location across the road from the lake, beautiful room and great shower, tea room in window. Girls on the front desk go above and beyond to help guests. Activity room with calligraphy set up for guests to use. The hotel is full of beautiful Chinese antiques.
Cons: Nothing
8.0 Excellent
Pros: Friendly Staff very helpful, good location just next to the lake, bed is really comfy. Good breakfast, the view on the top floor -breakfast area was amazing!
Cons: Overseas travelers remember “ do not put toilet paper in the toilet!!!” It blocks the toilet! The bathroom was a bit dark and a bit smelly, I guess because of the drain.
10.0 Excellent
Pros: Loved staying at the tea house. The staff were amazing. The breakfast was nice and the location was very central.
10.0 Excellent
Pros: We loved the staff they were amazing and very helpful and nice. They spoke very good English as well. They were so kind even once we left the hotel we returned a different day and let us store our luggage their while walking the city before heading to the airport . We will recommend this hotel to our friends. The location was fantastic.
9.0 Excellent
Pros: Not bad
Cons: Just good
Shangri-La Hotel, Guilin - Guilin - Building
3
9.1 Excellent (5,303 reviews)
Overview Reviews
A stay at Shangri-La Hotel, Guilin places you in the heart of Guilin, within a 5-minute drive of Mulong Lake and Riyue Shuangta Cultural Park. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
10.0 Excellent
Pros: Horizon Club Facilities were great value.
5.8 Okay
Pros: Bed was comfortable
Cons: Staff unfriendly, even surly at times, service rubbish, menus misleading...all very average...very Chinese. It did not feel at all like a leading international hotel.
9.6 Excellent
Pros: Enjoying friendly staff , goof location, good breakfast .
Cons: Nothing
9.0 Excellent
Pros: Nice river view from my room, nice breakfast.
6.7 Good
Cons: The pictures in the website are way better than the scenery I saw.
9.0 Excellent
Pros: Beautifully designed large garden with flower trees. Friendly and helpful staffs in Horizon Lounge. Thanks to Daisy!
Cons: Travel desk in hotel lobby. Expensive tours.
10.0 Excellent
Pros: Outstanding hotel property in every respect.
Cons: Nothing
9.6 Excellent
Pros: Super comfortable beds and very attentive staff. While they were removing the sitting area behind the dessert counter( for a big event I suppose ) , the floor manager noticed us looking at the desserts but did not proceed the order them. She walked over to offer us seats in their Hotel Bar, and brought our desserts over .
Cons: Location was abit out of place to eat have your meal outside. But a taxi is easily available .
10.0 Excellent
Pros: Everything
Cons: Construction of new wing partially blocks view of the river
Sheraton Guilin Hotel - Guilin - Building
4
8.8 Excellent (2,606 reviews)
Overview Reviews
Sheraton Guilin Hotel is ideally located on the west bank of the Li River as well as situated right in downtown area. The Zhengyang walking street and the popular snack street are only steps away. The hotel’s geographical location is richly endowed by nature with the beautiful Elephant Trunk and Fubo Hill around, fully equipped by the hotel and surroundings’ facilities. The train station is only 4 kilometers away. To the Liangjiang International Airport takes 40 minutes by car.Our deluxe city hotel boasts 408 newly renovated, well-appointed guest rooms, including 17 suites. Ranging from 30 to 155 square meters, most of these accommodations overlook the beautiful Li River.Soothing interior décor includes warm-toned carpeting and a blue, orange or red armchair. Each room is equipped with High Speed Internet Access, a plasma flat screen TV and a refreshment center. Get a good night’s sleep in a Sheraton Signature Sleep Experience bed.
5.8 Okay
Cons: This is not a hotel that meets the Sheraton standard - Horrifying tour service ! How can Sheraton suggest its clients a tour agency that has a fraudulent tour guide named Chin Chin (English name Jennifer) that overcharges entrance tickets to make extra money? We only realised this, because my daughter speaks mandarin. The Sheraton suggested tour agency sold a private tour for me and my daughter at a fix rate. To avoid any mishaps, every site to visit was planned one day in advance with the English speaking guide Chin Chin (Jennifer), nothing was added during the tour. We left the Hotel late for the tour in the morning, so to compensate for the missed time we removed one of the sites to visit. Once we came back from the tour, the agency required more money because we were late, even though we were not told that the tour ended at a specific time. The guide Chin Chin (Jennifer) was offensive, shouted to us as clients, made plans to shorten the tour without our knowledge as she didn’t want to go to the sites we agreed to visit the day before, gave wrong informations to us, to the driver and to the agency manager. I reported the incidents to one of the Hotel managers who helpfully got in contact with the tour agency manager, who did not find the matter deem of a meeting or worth his attention. Well done.....I strongly suggest that Sheraton kick them out of their Hotel to save themselves a bad reputation and a lot of unhappy client.
10.0 Excellent
Pros: Staff were courteous and professional. Nothing was too much trouble. Excellent facilities and location
4.0 Okay
Cons: The hotel is too old, smelled like mold all the time.
9.0 Excellent
Pros: good location
9.2 Excellent
Pros: Good location with many local eating places within walking distance.
Cons: Hairdryer didn’t work well. Had to get it changed.
8.0 Excellent
Pros: River view room, large outdoor pool, close proximity to the pedestrian streets of Guilin
Cons: The hotel is quite dated and could do with a refurbishment. The Coffee shop was not open until about 9am
4.6 Okay
Pros: Good location
Cons: Smell, smokey, damp and tired hotel
7.9 Good
Pros: Great location. Helpful personel with acceptable English.
Cons: Breakfast could be improved in selection and quality of service (eg. you ask for a cup of coffee while the waiter is running on the other side of the room to avoid interaction etc). No taxis in the front of the hotel. We were on a rush to the airport counting each minute and concierge suggest cheaper „taxi” run by his friend which was not on the site. We finally ran out to the street with all lagguage to hail a taxi. The concierge was completly not interested in any help since we haven’t took his friend instead. Unclear situation at the check in: we were offered the room in the lower standard than booked. The recepcionist suggested that we were upgraded to the better floor. Afterwards he suggested that „the view mentioned in the offer was optional if available”. Finally room in the proper class was available but the check in lasted for nearly one hour (ie. From 2 to 3 am). Small thing: you need to have a room key to access any toilet in the lobby what is simple inconvinient
8.8 Excellent
Pros: Location is good. When we checked-in, I asked about upgrades available and we got 2 rooms with remodelled bathrooms. Comfortable spacious rooms. You get 4 free water bottles (500 ml) per day in the room. Very nice outdoor swimming pool. Steep deposit on credit card upon check-in ( both deposit + precharged breakfast ( even though i mentioned that i wasnt sure yet to have breakfast there). Be sure the deposit is cancelled right away upon check-out.
Cons: Breakfast buffet very pricy(140 yuan pp). In most “ western” hotels the buffet is around 110 yuan. When I asked if there was bottled cold water, I had to pay 20 yuan per bottle , which I refused. The buffet did have a good choice of food but not better than other hotels to justify the price.