Not worthy of the Wyndham name.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Wyndham Garden Grand Rapids Airport
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Wyndham Garden Grand Rapids Airport
4.5
Mediocre
2173 verified ratings
Wonderful
361
Very good
165
Good
251
Okay
171
Fair
219
Mediocre
187
Poor
819
Summary of reviews
Guests say
Most guests had a very negative experience at this hotel, citing severe cleanliness issues, poor service, and safety concerns, including reports of the property being closed due to fire, rude or unhelpful staff, dirty rooms, and outdated facilities. Some guests appreciated the convenient location near the airport and events, and a few mentioned friendly staff and good value, but these positives were overshadowed by the many complaints about hygiene, maintenance, and communication failures.AI-generated from customer reviews
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Score by provider
4.9 out of 10
1151 reviews
4.1 out of 10
722 reviews
7.1 out of 10
110 reviews
7.8 out of 10
1 review
6 out of 10
13 reviews
All reviews
Very nice workers but the place is run down.
Pros (+) The only good part was Nate who worked the front desk. Otherwise this place is horrible. Do not stay here. The location is sketchy. The hotel is rundown and dirty. The other front desk person (an large old lady with white hair) is lazy & inept as can be. She made everyone wait until 3pm to check in saying no rooms were ready until then. I mean really? No rooms at 2:30pm but magically they’re all r...
Cons (-) Bathroom was dirty. Shower matt was damaged and filthy underneath. Elevator & hallways were filthy. Carpet was stained all over the place. Do not stay here if with your family. There were parties going all night until 2-3am in other rooms and noisy people in the hallways all night. When we finally got our room, we go in and there is one set of towels only. One. 🤔 There were many other hotels arou...
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Pros (+) The staff was really nice.
Cons (-) Hallways smelled like smoke and weed despite it being a non-smoking hotel. The lock at the top of my door (clasp not deadbolt) did not work. When entering the bathroom, there were stains on the tile walls and the door handle was not properly attached. Bedroom had not been dusted and had a spider hanging from one of the lamps. Stains all over the hallway carpet, and inside the room carpet; also que...
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Pros (+) Staff was very friendly and courteous. The facility was clean.
Cons (-) We ordered a room online, and while I knew the room wouldn't be ready for a little while, I had to check back 4 times over the course of 2 hours, waiting for our room to be ready.
Pros (+) Pillows were comfy
Cons (-) Poor breakfast selection, dog feces in hallway by the elevator, room mediocre, drug useage by other guests on our floor. Staff knocked on our door at 11pm at night acusing is of “smelling pot” outside our room. When asked to speak to manager, they refused. Found out from staff the next day, they located the room which the pot order was coming from..,.no apologies to us for their accusations. WILL ...
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Pros (+) I liked how how comfortable the rooms were
Cons (-) I didn't like how small the TVs were.
Pros (+) The Wyndham is drive that sets it a little way off the main road reducing traffic noise. It's lobby is beautiful and spacious with a nice coffee bar. The staff are friendly, helpful, always available, and keep track of small details for you. The rooms are well equipped having a small refrigerator, spacious desk, adequate lighting, and good electrical outlet availability for your extra electronics.
Cons (-) While the following items may not be obvious to the casual observer, hotel room and maintenance staffing should catch them. The shower curtain was damaged all along the mounting hardware, some hair rubber bands were left on the edge of the sink, and one of the hinges was damaged on the cabinet enclosing the refrigerator.
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Pros (+) Receptionists at front desk were very friendly
Cons (-) Hotel was unclean. Sheets in our bed had not been changed from previous guests.
Cons (-) Breakfast not included in the price
Location
4495 28th Street Southeast, Grand Rapids, MI 49512
What's nearby
- Frederik Meijer Gardens & Sculpture Park7.8 km
- Mission Network News8.3 km
- Wealthy Theatre8.3 km
- Division Avenue - Plaster Creek Bridge8.9 km
- Meyer May House9.5 km
- Cathedral of Saint Andrew10.3 km
- Celebration Imax Theatre10.3 km
- Interurban Transit Partnership10.7 km
- Van Andel Arena10.9 km
- Grand Rapids Art Museum11 km
- Plaza Towers11.1 km
- La Grande Vitesse11.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Wyndham Garden Grand Rapids Airport
What is the cheapest day to book Wyndham Garden Grand Rapids Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Wyndham Garden Grand Rapids Airport is Thursday, with an average nightly rate of $111. The most expensive day is Friday at $218 per night.
How far in advance should you book Wyndham Garden Grand Rapids Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Wyndham Garden Grand Rapids Airport, book around 8 weeks in advance. This could save you approximately 7% compared to booking last minute.
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See most recommended stays in Grand RapidsGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
5.9 | 11.1 km | Grand Rapids Gerald R. Ford Intl | 3.8 km |