The Georgian House Hotel - Guest House

Room was clean and bed was comfy. Host was pleasant. Price was very low. Super location

No matter how cheap a room is the customer should always be able to see an honest picture before the stay. It's often misleading in pics of hotels etc to showcase the best rooms. However the room you are paying. For should always be on website This applies to all properties and not just Georgian house. If basement rooms are being used there shoul be a clear picture and an indication that they are in basement Quite noisy as could hear lots of strange noises through the night.

Nothing, I regret staying there.

I was charged twice on my credit card, I made a complaint and then they refunded me only to charge me again. Very terrible experience as I’m still struggling to get my refund.

The room appeared to be clean. The person on the phone who I assume to be the owner tried to be helpful in a bad situation.

Our confirmation email told us that check-in was from 3pm, however, when we arrived after 3pm we found that the hotel was locked up and no one was around to answer the bell, our knocks or the phone number on the confirmation email. When we arrived, there was also another family outside waiting to be let in. We eventually found what appeared to be the owners mobile number who was able to give us the door code and room numbers for each guest. We were told our keys would be in our rooms but they were no where to be found. A staff member arrived at the hotel and gave us our room key from a staff cupboard. After returning from the event we were attending, we discovered that the front door had been left ajar late at night (which we discovered again in the morning). Lastly, in the morning we found that we only had a single bath towel and foot towel in the room even though our booking had stated two adults would be staying.