Hostel 2962 - Garmisch

Hated it.

The staff is very rude. I asked for soap as it was missing in all toilets of the hostel. He first said he does not know where soap is and the cleaning personnel will bring it tomorrow. After second complaint he is said it is the "concept" our hostel works based on. From which I understand that in this hostel hygiene has zero priority. Then I asked if there is any kitchen. He said in a very rude manner that we have no kitchen and this concept of kitchen would not work and no hostel in this city has kitchen. Which was wrong because the last three nights I had stayed in "Hostel der Athleten" just 2km away and not only I had paid 15 euros less for a room that had its private bathroom, I had enjoyed a fully equipped kitchen there and free musli and tee in kitchen. The corridors of hostel 2962 were smelly and the toilet was so small I could barely move in it. I asked if at least I can use the fridge as I had bought some meat with the hope that there is a kitchen there and now the meat would have spoiled. He said no there is no fridge, while there was actually one. The lockers in the room could not be locked, and the door of the room would not be locked automatically, which means if one roomate was careless and would not have "locked" the door with the key behind him, any one could have entered the room. Doors that lock when you close them are nothing new and all hostels have them except for this hostel in which security of guests has zero importance. I heard from another roomate that when he wanted to check-in the receptionist had asked him if he has enough money to stay there for 1 week which was very rude as he had already paid for the room. While I was checking out the receptionist said I should feel free to write a bad review and when I asked him to tell his boss about my unsatisfaction with lack of soap he said his boss does not care.