4 stars
Motosu Phoenix Hotel
Photos of Motosu Phoenix Hotel
Overview
Located by Lake Motosu, surrounded by abundant nature. Enjoy the four seasons of Mt. Fuji's from our hotel. The Mt. Fuji on the 1000-yen note is a reverse version of Mt. Fuji as seen from Lake Motosu. Come with your friends or families. Wireless LAN available throughout the building.
Amenities at Motosu Phoenix Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Shuttle service (free)
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
Bathroom
- Yukata (Japanese bathrobe)
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Private bathroom
- Walk-in shower
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
- Conditioner
General
- Seating area
- Slippers
- Sofa
- Soundproofing
- Lockers
- Tatami (traditional Japanese flooring)
- Telephone
- Carpeted
- Mountain view
- Storage available
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Dining area
- Dining table
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Wake-up service
- Safety deposit box
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24-hour front desk
Things to do
- Hiking
- Hot spring bath
- Game room
- Cycling
- Karaoke
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Outdoor
- Garden
Laundry
- Laundry facilities
Workspace
- Fax/photocopying
Health and safety
- Safe
Family friendly
- Cribs available
Reviews of Motosu Phoenix Hotel
7.7
Good
384 verified ratings
Wonderful
139
Very good
83
Good
64
Okay
33
Fair
32
Mediocre
19
Poor
14
Summary of reviews
Guests say
Guests had numerous complaints about the service quality, citing instances of unavailability of staff and disappointing responses to issues. Cleanliness was also a recurring concern, with reviews mentioning dirty bathrooms and unkempt areas. Many guests found the breakfast offerings inadequate, comparing them unfavorably to typical group dining experiences. Despite these issues, the hotel's location in serene natural surroundings received praise, with visitors appreciating the beauty of nearby lakes and mountains. Additionally, the amenities offered, particularly the onsen and comfortable rooms, were highlighted positively by some guests, contributing to certain enjoyable aspects of their stay.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.7 out of 10
86 reviews
7.9 out of 10
7 reviews
Location
218-4 Motosu, Fujikawaguchiko 401-0337
What's nearby
- Lake Motosu1.7 km
- Lake Shōji3.3 km
- Aokigahara4.6 km
- Saiko Iyashi no Sato Nenba7.2 km
- Fuji View Hotel Japanese Garden13.2 km
- Kawaguchi Lake Field Center13.8 km
- Fuji Subaru Land Doggy Park14 km
- Kawaguchiko Natural Living Center14.6 km
- Kawaguchiko Muse Museum14.6 km
- Lake Kawaguchi14.6 km
- Oishi Park14.7 km
- Kawaguchiko Onsenji15 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Motosu Phoenix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Motosu Phoenix Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in FujikawaguchikoGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 8.3 km |