Very disappointed. Website indicated airport shut
Clean room, nice breakfast.
I did not like it
The staff, the treatment . I paid for room with AC and the AC was not working. I've requested the reception to fix the AC Iwhen I eft in the morning, unfortunately I came at 19:00 and they haven't fix the AC, then after several tries with the hotel staff they send a technician to fix it, yet the AC it's not cooling and then I went by myself to the reception and asked them either to fix it or change the room with a good AC. Believe it or not he told me I can't do any thing for u and he was so careless, I started loss my temper and after a lot of discussions and shouting he said I don't have room similar to your room and I'll give u a smaller room (down grade) without any apology or compliments mean while they did not pay back to me the difference I.e. they are not honest . I don't recommend any one go to this hotel and you can contact me at any time if any one need further clarification .... Thanks
Situated beside Frankfurt Central
Station, Steigenberger Hotel Metropolitan offers luxury accommodation with
great amenities in an ideal city location.
There are 131 air-conditioned, heated, soundproofed rooms featuring flat-screen satellite TV, free Wi-Fi, minibar, free bottled water, newspapers and en suite bathroom with hairdryer. 24-hour room service is offered.
This smoke free,
disability-friendly hotel features a terrace, gym, sauna, free Wi-Fi and paid
parking. The 24-hour reception offers concierge, tour/ticketing and currency
exchange services and safe-deposit box. Also offered are business support,
meeting, conference and banqueting facilities, laundry services and airport
The hotel restaurant, Brasserie M,
offers breakfast, lunch and dinner. Buffet breakfast is included. There’s a
bar/lounge on site and tea and coffee is served in the common areas.
Frankfurt is within a 15-minute walking distance of attractions such as English
Theatre, Messe Turm (Trade Fair Tower), Frankfurt Opera House and Städel Museum.
Steigenberger Hotel Metropolitan
Based on 1,795 reviews
Policies vary by room type and provider.