Mr. My Resort

I have visited 20+ countries, stayed in countless motels, hotels, resorts, B&Bs...nothing compares to the amazing service of Mr. My Resort - especially as a disabled traveler. We arrived from the train station with my large motorized wheelchair and first discovered that there was a small incline into the hotel (about 2.5 cm or so). Normally my wheelchair could just drive over that, but the sidewalk in front was too narrow, we had to put it into manual and push it into the room. Alessandro helped carry it over the threshold and then immediately got to work ordering a ramp for the front door. The very next day a man came and created a metal ramp with anti-slip strips just for us. The ramp is there forever now for any disabled travelers in Florence. Unfortunately my wheelchair broke down a day later. We thought we would just be at the mercy of my insurer back home, but Lorenzo leapt into action. He called around to hospitals, orthopedias, and repair shops, and actually found a wheelchair repairman to come out and help us. He helped with translation and with making appointments. We actually extended our stay by two days, not because of the wheelchair issues, but simply because we enjoyed our stay so much. We could not have had a better experience. Any disabled person can tell you how vulnerable they feel when their mobility device is unusable. Lorenzo and Alessandro were so supportive and considerate, we could not have asked for more gracious hosts. I honestly cannot recommend Mr. My Resort enough - it is definitely the place to stay in a crisis!

The B&B is within walking distance to train station and major attractions. There is a supermarket (Carrefour), and a coin laundry nearby. It is very convenient. Our room had decent size, high ceiling, and was cleaned every day. The owner Lorenzo is very responsive, knowledgeable, and helpful. He gave us a lot of information about the attractions, restaurants, and other facilities. He also helped us to get a taxi on the day we leave to the car rental office.

Not a big problem, but just as a reminder. This place is named as B&B, but it does not provide breakfast at the site. There is an option to pay 5 Euro per person at a cafe nearby (you can pay to Lorenzo, or go to the cafe directly and pay the same price there). The breakfast there is OK but not great, and you do not have to eat there. The best way for us was to buy food for breakfast at the Carrefour supermarket nearby.

Unique decor. Excellent staff. Great location, close to everything g but quiet. Lovely to have internal courtyard. A bottle of welcome wine and coffee machine much appreciated.

This gem of a B&B is located within walking distance of the Old Town. It is clean and in a quiet neighbourhood. Lorenzo made our stay very enjoyable. He is always there to help and very easy to reach him when you need something. Highly recommend this B&B.

The building was pretty, cold drinks and bottle of wine on arrival! Free breakfast and lovely staff.

Room got very hot