Mercure Exeter Southgate Hotel
Southernhay East, Exeter, EX1 1QF, United Kingdom
+44 139 241 2812
Cheapest
rate per night
7.8
Good
based on 3,113 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| AccorHotels.com | $92 |
| Hotels.com | $106 |
| Agoda.com | $106 |
Good to know
Value for money |
7.3 |
|---|---|
Distance to city centre |
0.5 km |
Location rating |
9.1 |
Nearest airport |
Exeter |
Distance to airport |
8.1 km |
Rooms
Standard rooms
$112+
Bed type
Provider
Total stay + taxes & fees
Unknown
$112
Unknown
$129
Unknown
$130
Unknown
$133
Twin bed
$166
Unknown
$237
Double rooms
$177+
Bed type
Provider
Total stay + taxes & fees
Unknown
$177
Double bed
$185
Double bed
$267
Classic rooms
$92+
Bed type
Provider
Total stay + taxes & fees
Unknown
$92
Unknown
$106
Unknown
$106
Unknown
$107
Unknown
$107
Unknown
$111
Unknown
$112
Unknown
$114
Unknown
$116
Unknown
$116
Unknown
$118
Unknown
$119
Unknown
$119
Unknown
$120
Unknown
$121
Unknown
$124
Reviews
Pros
| "Great, friendly staff, wonderful facilities." | (in 290 reviews) |
|---|---|
| "Huge comfy bed and excellent breakfast." | (in 111 reviews) |
| "Great location for visiting Exeter." | (in 240 reviews) |
Cons
| "I was very disappointed with service." | (in 37 reviews) |
|---|---|
| "Very unhappy about extortionate overnight parking charges." | (in 83 reviews) |
| "Very unhappy about extortionate overnight parking charges." | (in 81 reviews) |
Traveller rating
736
464
177
36
8
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentNov 20149.7
location very close to city centre,but no traffic noise.Lovely spacious comfortable room
I arrived by train so didn't need the car park ,but I would not have liked having to pay to park.
-
ExcellentOct 20149.6
Smart and clean with excellent facilities and friendly/helpful staff
Nothing - all was good!
-
OkayNov 20104.3
Leaving
I specifically confirmed with staff on booking about the availability of parking - this is why I booked your hotel. On arrival there was no parking and this caused me to miss a very important meeting, as well as completely messing up my entire stay.
-
GoodNov 20107.3
Comfortable room and facilities with easy and central access to Exeter city centre. no need for taxis.
Staff on check in could have been easier to deal with.
-
GoodNov 20108.0
I loved the whole time at Mercure and will recommend your hotel to my friends, lovely atmosphere, great decor and facilities, made use of the pool, jacuzi and sauna. Enjoyed a well presented and tasty meal and will try the breakfast next time.
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About
Overview
Situated under a 20-minute walk from Exeter Central Railway Station, Mercure Exeter Southgate Hotel provides guests with a convenient base while visiting Exeter. It is located a brief stroll from Exeter Cathedral and Princesshay.
The hotel features a Jacuzzi and an indoor pool, in addition to a sauna. Multilingual staff can assist with booking tours and sightseeing trips, and an express check-in/check-out feature is offered for convenience. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to explore the local nightlife.
Rooms at Mercure Southgate Hotel are luxury and feature a flat-screen TV. Each have heating, tea and coffee making facilities and a private bathroom with a hair dryer.
Mercure Exeter Southgate Hotel's in-house eatery is a hassle-free option for those wanting to dine in. Each evening, guests are able to relax in the lounge bar. A wide selection of eating options can also be found in the area.
Mercure Southgate Hotel is within walking distance of Exeter St Davids Railway Station, connecting guests with the surrounding area. The local area is also known for its wide variety of shopping options.
Features
7.8 Good
based on 3,113 reviews
8.1
Cleanliness
8.0
Comfort
8.2
Staff
7.3
Value for money
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Electric kettle
Mobile hotspot device
Entire unit located on ground floor
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Fan
Cribs available
Feather pillow
Fire extinguisher
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Fold-up bed
Packed lunches
Free toiletries
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Hypoallergenic
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Indoor pool
Key access
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Laptop safe
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Lowered sink
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Bathrobe
Private bathroom
24-hour front desk
Designated smoking area
Storage available
Wedding services
Free Wi-Fi
Radio
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled access
Roll-in shower
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Shampoo
Shower
Shower cap
Shower chair
Accessible by lift
Adapted bath
Slippers
First-aid kit
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Sofa bed
Bathtub
Soundproofing
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Toilet with grab rails
Safe
Sauna
Toothbrush
Children's high chair
Towels/sheets (extra fee)
Cleaning products
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Desk
VIP room facilities
Walk-in shower
Wardrobe or closet
FAQs when booking at Mercure Exeter Southgate Hotel
Where is Mercure Exeter Southgate Hotel located?
When is check-in time and check-out time at Mercure Exeter Southgate Hotel?
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Does Mercure Exeter Southgate Hotel offer free parking?
Does Mercure Exeter Southgate Hotel offer free airport shuttle service?
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Does Mercure Exeter Southgate Hotel have a pool?
Photos
All photos
01 of 35
Reviews about Mercure Exeter Southgate Hotel
“Stayed here for work at short notice. Very clean lovely hotel with friendly staff.”
“The location and the comfortable room. Special thanks to the lovely Reception staff member who made us a tray of tea when we arrived after 10pm. He was a star!”
“Because of Covid we found the organisation of the breakfast was poor. There was a very long queue to get any hot drinks and that was solely because the coffee and hot water containers had not been refilled. People did not know what the queue was for so even those who only wanted juice /cereal /pastries etc were standing in the queue. There needed to be monitoring of the buffet area. We were also surprised that they were still using the buffet system except for the full English.”
“Bar staff were very friendly and helpful. Spa was lovely”
Location
Most popular landmarks
- Exeter Cathedral 241 m
- Spacex 369 m
- 21 The Mint 0.4 km
- The Quay Climbing Centre 0.5 km
- St Nicholas Priory 0.5 km
- Guildhall Shopping Centre 0.5 km
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