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Rooms facing I10 is too noisy.... had trouble to sleep well.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient downtown location with free parking, a fully renovated lobby and building, and a great breakfast with a variety of choices.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel smells clean throughout, uses high-quality Dove soap, and offers clean and spacious rooms. However, some guests have noted issues with cleanliness, such as a dirty lobby and cold temperatures.
Is there any concern about noise at the hotel?
Some guests have mentioned that the hotel is located next to a freeway, which can result in loud traffic noise. Additionally, heavy traffic outside the windows has made it difficult for some guests to sleep.
What practical information should guests know about parking and accessibility?
The hotel offers free parking right in front with plenty of spaces and has increased accessibility with multi-lingual staff and elevator access to upper floors.
How is the hotel's customer service?
Guests have praised the helpful, pleasant, and friendly staff, particularly mentioning a staff member named Angel at the reception. However, some guests have reported encounters with rude or unhelpful staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Request a Room Away from the Freeway
Some guests reported that the noise from the nearby freeway was disruptive, so consider requesting a room on the opposite side of the hotel to minimize traffic noise.
Check Room Amenities
Ensure that all room amenities, such as the fridge and shower, are in working condition upon check-in to avoid inconveniences later on.
Consider Bringing Earplugs
Due to the potential for noise from the freeway, some guests recommended bringing earplugs to ensure a good night's sleep.
Verify Hot Water Availability
Several guests experienced issues with hot water, so it's advisable to confirm the availability of hot water with the hotel staff, especially if this is a priority for your stay.
Explore Nearby Dining Options
While the hotel offers complimentary breakfast, consider exploring nearby dining options such as Luigi's Pizza and Taconeta for a variety of food choices.
Be Mindful of Construction
As the hotel is undergoing renovations, be aware that construction noise and limited amenities may impact your stay, so it's worth checking the status of the renovations before booking.
Opt for a Downtown Location
If you're looking for a downtown location with free parking, this hotel could be a good option, especially if you plan to visit attractions like the El Paso Museum of History and Plaza Theater within walking distance.
Check for Cleanliness
Some guests reported cleanliness issues, so it's advisable to check the room thoroughly upon arrival and address any concerns with the staff promptly.
Inquire About Laundry Facilities
As the hotel may not have guest laundry facilities during the renovation, it's recommended to inquire about alternative options for laundry services if needed.
Verify Booking Details
Double-check your booking details with the hotel upon arrival to avoid any discrepancies, especially if you've made specific requests or arrangements.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Holiday Inn Express El Paso - Downtown is located at 409 East Missouri Avenue, 0.5 km from the centre of El Paso. El Paso Holocaust Museum & Study Center is the closest landmark to Holiday Inn Express El Paso - Downtown.
Check-in time is 15:00 and check-out time is 12:00 at Holiday Inn Express El Paso - Downtown.
Yes, Holiday Inn Express El Paso - Downtown offers free Wi-Fi.
Yes, Holiday Inn Express El Paso - Downtown offers free parking.
Holiday Inn Express El Paso - Downtown is 11.9 km from El Paso. Holiday Inn Express El Paso - Downtown is 15.1 km from Ciudad Juárez Abraham Gonzalez.
Yes, Holiday Inn Express El Paso - Downtown has a pool on-site.
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