Chase Suite Hotel El Paso

Pet fee ripoff

The room was nice enough and the breakfast was good.

I was charged a $75 pet fee for a single night stay. Doubled the price of the room! Total ripoff!

The rooms were clean and comfortable, but they need some updating.

I left my phone charger at the room, but I called the hotel and asked them to hold it for me until I came back from my trip. When went back to retrieve it no one knew of the request and of course I never recovered the item.

Roaches and a Hot Room

Location was good, They are pet friendly.

Room had a roach problem. Toilet was not bolted down good. AC did not work well. Wall were very thin could hear everything in the room above. There were many young men loitering around at midnight did not give you a safe feeling.