Pros (+) The staff are the best! They’re attentive, thoughtful, professional and remember you. Very well managed team!
Cons (-) Can’t think of anything I don’t like and this was my 8th stay.
5 stars
Hilton Durban
12-14 Walnut Road, 4001 Durban, KwaZulu-Natal, South Africa
Durban, South Africa
See location+27 318 808 100Photos of Hilton Durban
Overview
Set in Durban, Hilton Durban Hotel is a five-minute walk from International Convention Centre Durban and provides a sauna and a swimming pool. It offers 5-star accommodation and views of the city.
A 24-hour reception, a concierge and an express check-in and check-out feature are just some of the available services at the hotel. Additionally, the multilingual staff are on hand to offer local information.
This hotel features rooms with an en suite bathroom, air conditioning and a TV. All offer a mini bar and internet access.
Hilton Durban Hotel's restaurants, Big Easy Winebar & Grill Durban by Ernie Els and Coral Lounge, offer dinner each night. For guests wishing to stay close for a meal, Vasco's Restaurant is on-site. The hotel's bar provides a relaxing setting for an evening drink.
Hilton Durban Hotel is surrounded by the area's tourist attractions, nightlife and shops, and Golden Mile is within walking distance. Limited undercover parking and airport transfers are available at an additional cost.
Latest deals for Hilton Durban
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Durban
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business centre
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Things to do
- Gift shop
- Beach access
- Fishing
- Golf
- Beauty salon
General
- Family rooms
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Massage
- Sauna
- Pool
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Hilton Durban
8.3
Very good
1664 verified ratings
Wonderful
876
Very good
240
Good
251
Okay
75
Fair
118
Mediocre
53
Poor
51
Summary of reviews
Guests say
Guests appreciated the hotel's central location and friendly staff, highlighting the excellent service and beautiful surroundings. However, there were significant concerns regarding cleanliness, with reports of dirty pools and incomplete room servicing. Some guests also mentioned issues with the gym equipment and limited breakfast options.AI-generated from customer reviews
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Score by provider
8.3 out of 10
20 reviews
7 out of 10
6 reviews
All reviews
Pros (+) Great location, nice building, is good for the time (2 days). I think is good for business people .
Cons (-) So many employees and no Valet parking, no professional concierge.
Pros (+) Special the towels are really miserable I ask for a dry cleaners few t-shirts special one Lacost they don't did dry clean and they damage completely the shirt $185 shirt
Cons (-) It is not a5 stars at all
Cons (-) Internet did not work. Staff not responsive to resolving issues. Very limited breakfast selection for the prices they charge. Far too many pieces of broken equipment in the gym.
Pros (+) Relatively good service at the Hilton, front desk was just amazing, with check in and making sure all is in order. A place to stay with a family for leisure as well as business as I've always been here only for meetings and meals before. The location, reception area, pool, gym facilities and restaurants were good, the service were pleasant and the staff friendly. Rooms needs a bit of attention to ...
Read more
Pros (+) Nothing. The rooms are dated. The services are expensive and the location is absolutely terrible.
Location
12-14 Walnut Road, 4001 Durban, KwaZulu-Natal
What's nearby
- Durban International Convention Centre96 m
- Kingsmead Cricket Ground352 m
- Golden Mile0.7 km
- Marine Parade Street0.8 km
- North Beach1 km
- South Beach1.1 km
- Suncoast Casino and Entertainment World1.9 km
- Durban Botanical Gardens2 km
- Greyville Race Course2 km
- Natal Observatory2.2 km
- uShaka Marine World2.3 km
- Moses Mabhida Stadium2.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Durban
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hilton Durban
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See most recommended stays in DurbanGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Durban King Shaka Intl |
Distance to airport | 28.7 km |
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