Dublin Ute Rentals

Heads up on European insurance

Great services d full explanation upon pickup of all the Ireland tolls etc. very informative

Trying to find out where to return a car in Dublin Airport is a nightmare - car hire in Ireland is excessively expensive

Everything worked great. The car was a good size and realtively new. The people involved were all very nice.

Great people. No hassles. In & out quickly. Checked back in very promptly & courteously. Perhaps my best experience ever renting a great car too. Thank you Enterprise!!!

I loved the young men I dealt with, they were so accommodating and wonderful humans to deal with.

All was rapid and clear

Picked up our car at the Enterprise location next to Croake Park, while not ideally located for the tourist hotels it was only a short taxi ride away. Staff were wonderful, they called the night before to confirm the rental and were very helpful with recommendations and places to visit.

Very friendly and helpful staff. I was looking for a mid sized suv and on kayak it reserved a kia sorrento or equivalent but when I arrived at the rental there were no options for this. We took a Skoda kamiq which is somewhat smaller but I believe we were charged a mid size suv cost.

My drivers license was set to expire just after the rental would have been finished and even though my license was renewed in Canada, they would not allow the vehicle to be rented to me. Had to change to an automatic in my wife's name for an ADDITIONAL $2000.00 for a 12 day rental - total rental cost was $3300.00 Canadian for 12 days - and I didn't get to keep the rental. Ridiculous prices - the desk agent was lovely though.

Car collection not in the airport - long wait to get to a knackered car that’s was not to reserved specification

I booked on your site for a 77 year old man and when we arrived, they refused to rent us a car. Luckily I myself had my driving license even though I didn't want to drive in Ireland. they also insisted we had to take their insurance as we couldn't opt out even though we were insured through our visa card.... Amazingly inefficient service on your part and not much better at Budget!

Very easy to collection and drop off. Would have liked to be able to drop off at the airport rather than use the shuttle as we had two small children with us.

Staff was really professional and friendly. I did pay 120 EUR for 2 days rental, basic insurance only and had to leave 2000 EUR deposit for Skoda Fabia that was so basic, it did not have Bluetooth to play music. Comparing that to rentals I had in other countries or even in Ireland few years back price is extremely high.

Hello. I'm Gabriel and I'm 21. I booked and reserved a car in Dublin Airport for 7:00 pm 15/10/2022 VolksWagen Polo , I went to the front desk and they didn't let me drive the car for my years of age. In the Kayak it didn't show the age policy and restrictions. I paid additionally the Axa additional driving insurance for €9.99 I'll send u the screenshot for the proof that I didn't know about anything and I would like to get a refund from the car and the insurance if it's possible. My driver's Name is Gabriel Cruz. Let me know as soon as possible

I was charged €24.73 after I dropped off the car, no idea why as I had paid all the tolls for highways used. Can you please enquire.

Very kind staff. Fast pick up and Return of the rental-car. The explanation where the shuttle picks up the people could be also send by mail with a map since there are two Stops at Terminal 1/2. We hope the rental-cars will be one day affordable for all people again ..it got really expansive the last years.( esp. during Corona. Thank you so much for Everything.

Customer service was excellent. Pick-up and Drop-off was very easy. Car was clean and good condition. I went to a wrong terminal without reading the instructions. Read instructions carefully and just be mindful which terminal the car is located and go to the right terminal. Then all will be well. Very easy. West wishes

Carta di credito bloccata nei giorni successivi perché la caparra è stata addebitata invece di fare la pre autorizzazione come fanno tutte le altre compagnie. Pessimo

The car was great, no complaints there. However, pickup was not at the airport as listed, and we needed to take a shuttle bus to another location to get the vehicle - not a big deal but not as advertised. Furthermore, when attempting to return the vehicle we found a sign saying the return location was yet somewhere else! And from there we'd have to walk (not that far) to the terminal. Again, not a huge deal but very inconvenient for scheduling departure and arrival plans. And having 2nd party insurance was much cheaper than accepting the Hertz insurance that was pushed. Overall good experience, in the end.

The car was great Pick up and return very easy Staff very helpful

Convenient location for pick up. Friendly staff

They did not have the car we requested, and could not use them.

Pickup counter service was fast. Auto tire light was on when car was received, I ended up adding air to the front passenger tire and I thought all was good. Two days later the same tire went flat while driving, I pulled over immediately and put the spare tire on. Took the flat tire to a tire shop and they removed a nail and were able to patch. When I returned the car, Hertz charged me for a new tire. The person who checked me out spoke broken English so I decided to not push back much at that time and will discuss with Hertz when I arrive back home. Hopefully Hertz will reimburse me for the tire cost.

I rented a mini van, but it was not available. They told me this only when I wanted to pick up the mini van. When I decided to get a 7 seater they could not refund the money, I have to make a complain and than they will decide. Very poor comunication!

Excellent Customer Service

Was thinking ld category of car would be allocated at the desk, only to be given a huge van with not one car available to upgrade to. A totally inappropriate vehicle.

The gentleman at the counter was quite rude. After that the rest was pretty okay.

In Ireland - at Avis Budget - your American car insurance is not valid. They will not make this clear in any messaging leading up to the rental counter. This is to encourage purchase of their own insurance which is a profit center. Some credit cards cover this insurance but you need a written letter from the card issuer stating this.

The car was good, inspection was due while we were using it and this was an unnecessary hassle. The rental rates are extremely annoyable.

Slow service at pick up desk. 45 minute wait with just 2 customers in front of me. Had to pay a daily insurance fee despite having excess insurance already purchased.

Your age-related policy. Rental denied because of restrictions

So expensive and got a car that had no front brake pads. No one answered the phone at the local office so spent 3 days hoping the brakes would hold and listening to metal on metal with every stop

NA

Quick easy pick-up of the car and drop off. Excellent staff at pick-up and drop off point. Would have been nice if the car was cheaper but hay-ho that's life.

We were able to pick it up away from the airport but drop it off at the airport with no problem.

Booking was easy, but avis forced me to either take insurance, or leave a 2000€ deposit which is steep, especially considering that my booking came with theft and collision damage waiver insurance.

I had a great experience at Europcar Dublin. They served me very quickly, all of them were knowledgeable, friendly and willing to help me with any request and query that I had. The car was clean and we'll maintained. Really happy with the rent.

Make sure the spare tyre is in the vehicle. All else was good. Staff were exceptionally helpful.

Helpful personnel and great car!

They made the drop off really easy. It was after hours. I took it to I municipal parking lot, dropped off the car, walked two blocks, dropped off the keys in the mailbox, easy Peezy!! They were very helpful on the phone and answered all of my questions

The place did not exist.

Very easy, quick collect, when returned shuttle bus was there already to take us to Dublin Airport. The car was great easy to drive, clean, comfortable. Will definately hire again with this company.

Friendly staff were willing to help me out even though I didn't need it in the end I was a nice gesture. Car was nice too. Will definitely use them in future.

It would be great to have insurance information upfront.

Rental agent was rather unprofessional. After a long flight from Canada, the last thing I wanted was an unhelpful agent. A side note, not one person at the desk was wearing a mask.

I paid for VW t_Cross, and the SIXT agency had a lower standard car with nonsense insurance. So, WE DID NOT TAKE THE CAR AND WALKED AWAY! It is all documented.

I canceled this car per the terms and received no response. I was instructed to call Sixth where only a voicemail instructed me to cancel via email which no one responded to. The auto reply instructed me to click a link to cancel. After entering my details, I was messaged that the action (canceling) was ‘not allowed’. The cancellation request was a day prior to the rental.

Very convenient & helpful tutorial for those who haven't driven on the left before.

We got a flat tire just after leaving. I get that these things happen, but there was no spare in the back, and I was required to pay for the full total of having someone drive out to replace the tire and nothing was covered because I didn't have the right specific insurance that covered the tires.

Very easy pick up and drop off. Was able to change vehicle via email without too much trouble when we realised we would need bigger car.

Easy pickup and return. Enjoyed driving in Ireland!

The price charged to my credit was THREE TIMES THE QUOTED PRICE !!

Ireland is not covered by my credit card, it seems, for insurance. A bit of a surprise.

Car wasn’t filled. Trunk was not releasing. One back-up light not working. Obviously, the car was not inspected before hand over.

We had to wait in line for over an hour to obtain our car. The car itself smelled terribly and was all in Japanese (we were in Ireland so that was surprising).

Pick up from the airport took ages and getting a vehicle once we got to the depot also took a long time. We booked a small car and I got a 7 seat van which was fine for me but had one mirror held on with tape.

I know car rental companies make most of their profit from selling insurance but easirent’s insurance more than doubled the cost of the rental. Seemed excessive. Also the pick up was slow. Other than that the car and staff were fine.

The car quality isn’t great and the pick up location isn’t at the airport. Luckily another car company told me I needed to call them to pick us up from the airport to shuttle us to their location, otherwise we would have been screwed. Can’t really complain though considering their prices are so much lower for an automatic van than any other company.

Before booking you need to make it clear to people, that they can avoid a large excess by paying for insurance and you need to do this in advance. You also need to confirm that your office is not on site and give instructions in advance on how people get to your office. You need to resolve your phone connections because sometimes the number that you are expected to call does not work.

Easirent was wonderful great price great car great staff

They were great. Rob was a pleasure. Will definitely use them again.

Great staff- the gentleman who was working when we dropped it off drove us all the way to our hotel instead of their regular airport drop off- that was above and beyond and very appreciated!

Insurance is a bit of a rip off and they don’t recognise our travel insurance covers their car. Car was given to us with a low pressure in a tyre, no water in the window washers and a drivers door handle loose.

I recommend getting taxi from airport to pick up car as the shuttle they send could take long or is hard to find and spot. The drive there is very short. If you miss your connecting flight and are more than 2 hours from pick up time they will rent your car to someone else. This happened to me I called and let them know but our car was rented out. They were kind enough to find us another car but it was manual not automatic. The car they gave us cost more and had adblue. I never heard of adblue and had no idea how it worked and it was not filled up as it should have been. The car also had scratches and was not clean. The diesel was only a quarter tank. When I drove it the adblue warning lights were going off telling me the car would not start after a certain number of kilometers. This was stressful. These alarms continued for over a week. I called customer service which were easy to reach. They suggested going to a dealer to have the adblue reset (I bought adblue myself and refilled it but it did not help). No dealer would reset my adblue so easirent drove out to me and swapped with a petrol (not diesel) car which was a great car. The rest of my experience was great. It should be noted that the time I rented this car was a time post covid and high inflation started that renting cars was very expensive. For 2 months my bill was $5300. This sounds expensive but compared to other estimates from other rentals ... If any were available were between $8000 and $12000. So I feel kayak gave me a great deal.

Great van rental was super easy at pickup and drop off. The manager was friendly and informative and very helpful. I Woolf highly recommend Eaairent at Dublin airport. Great value for the money.

Convenient pick-up and drop-off at Dublin Airport. No problems with payment, and the people at the service counter were extremely helpful. I recommend the service.

The counter rep with whom we dealt with when we picked up the car, Grace, was very competent but friendly and helpful as well. The rep who went over the car with us was equally competent and friendly. Lastly, the rep we dealt with when we turned in the car, Dan, was also friendly and helpful. Your staff at Dublin were excellent and you should be proud of them.

When I choose airport terminal pick up I expect that and not getting on buses to pick up and return the car