Best Dubai resorts
With a stay at Jumeirah Al Qasr - Madinat Jumeirah in Dubai (Al Sufouh 1), you'll be a 4-minute drive from Dubai College and 6 minutes from Fatima Abdullah Mohammed Rasheed Mosque. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.3 Excellent
Based on 4,667 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Everything!! Specially the pool water cooling, it’s just amazing !!
Excellent
8.3
Pros: It was a good stay The buggy were suppose to come within seven minutes we waiters for like 30 minutes me and my wife and my 6 months old kid under the sun until we went back to hotel by foot ( buggy drivers were saying we will call for you but non came) though they apologized and things went fine Sure will come again here, one incident won’t make this hotel less than 5 stars
Excellent
9.3
Pros: The location and facilities.
Good
7.5
Pros: Details, complementary services , facilities, and safety
Excellent
9.5
Pros: I had a minor issue on my arriving day. This was picked up by Romy the spa manager who went over and above to ensure they exceeded any expectations i had for my stay and their service offering. Special mention to Pradeep and Sandy in The spa who really looked after me. Thank you and looking forwards to returning with the family
Excellent
10.0
Pros: Special thanks to Zuhair and abdulmuhaiman. The service was amazing. We really enjoyed our stay.
Excellent
10.0
Pros: Service and help from the concierge
Excellent
10.0
Pros: Every thing was nice
Excellent
10.0
Pros: One of the finest resorts to experience in Dubai, it was all around amazing from the moment we were received by the very welcoming and hospitable staff. The breakfast and restaurant varieties were indeed all stars and last but not the least the housekeeping was the most swift we have ever seen, kudos to the hotel and staff
Excellent
9.5
Pros: Nice ocean view. Many restaurants around
Details
Reviews
Overall 9.3 Excellent
Based on 4,667 reviews
Beach
9.7
Pool
9.5
Vibe
9.5
Location
9.4
Cleanliness
9.3
Amenities
9.3
Room
8.9
Bar
8.8
Service
8.7
Food
8.1
Breakfast
8.0
Comfort
7.9
Wellness
7.6
WiFi
5.8
Value
5.7
Beach
9.7
Pool
9.6
Location
9.5
Amenities
9.4
Cleanliness
9.4
Vibe
9.3
Service
9.0
Room
8.6
Food
8.4
Breakfast
8.1
Value
6.3
Beach
9.7
Vibe
9.4
Amenities
9.3
Location
9.3
Room
8.9
Service
8.8
Breakfast
8.1
Food
7.7
Value
5.7
Service
8.9
10.0 Excellent
Pros: Everything!! Specially the pool water cooling, it’s just amazing !!
Cons: Nothing !!
8.3 Excellent
Pros: It was a good stay The buggy were suppose to come within seven minutes we waiters for like 30 minutes me and my wife and my 6 months old kid under the sun until we went back to hotel by foot ( buggy drivers were saying we will call for you but non came) though they apologized and things went fine Sure will come again here, one incident won’t make this hotel less than 5 stars
Cons:
9.3 Excellent
Pros: The location and facilities.
Cons: A breakfast time the hotel should not let the customers waiting for the long queue.
7.5 Good
Pros: Details, complementary services , facilities, and safety
Cons: Should inform the customer before coming to bring the children’s ID as well .
9.5 Excellent
Pros: I had a minor issue on my arriving day. This was picked up by Romy the spa manager who went over and above to ensure they exceeded any expectations i had for my stay and their service offering. Special mention to Pradeep and Sandy in The spa who really looked after me. Thank you and looking forwards to returning with the family
Cons:
10.0 Excellent
Pros: Special thanks to Zuhair and abdulmuhaiman. The service was amazing. We really enjoyed our stay.
Cons: Nothing
10.0 Excellent
Pros: Service and help from the concierge
Cons: Sandwiches at the gym Too long to check in and check out
10.0 Excellent
Pros: Every thing was nice
Cons: Very big
10.0 Excellent
Pros: One of the finest resorts to experience in Dubai, it was all around amazing from the moment we were received by the very welcoming and hospitable staff. The breakfast and restaurant varieties were indeed all stars and last but not the least the housekeeping was the most swift we have ever seen, kudos to the hotel and staff
Cons: Our stay had to last, didn’t want to leave
9.5 Excellent
Pros: Nice ocean view. Many restaurants around
Cons:
With a stay at Jumeirah Al Qasr - Madinat Jumeirah in Dubai (Al Sufouh 1), you'll be a 4-minute drive from Dubai College and 6 minutes from Fatima Abdullah Mohammed Rasheed Mosque. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Located in Dubai (Jumeira 3), Jumeirah Al Naseem - Madinat Jumeirah is within a 5-minute walk of Burj Al Arab and Wild Wadi Water Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Overall 9.3 Excellent
Based on 4,512 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Everything was wonderful
Excellent
9.5
Pros: Amazing Property
Excellent
10.0
Pros: Everything
Excellent
9.3
Pros: The bathroom
Excellent
9.5
Excellent
10.0
Pros: Absolutely everything, the hotel is absolutely spectacular! I can’t rate the hotel enough
Good
7.0
Excellent
10.0
Pros: The staff the atmosphere the food and everything
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Everything was nice
Details
Reviews
Overall 9.3 Excellent
Based on 4,512 reviews
Vibe
9.7
Bar
9.6
Beach
9.4
Location
9.3
Amenities
9.0
Pool
8.8
Room
8.8
Comfort
8.5
Breakfast
8.3
Food
8.2
Service
8.1
Value
5.9
Wellness
4.2
Vibe
9.7
Beach
9.4
Location
9.2
Amenities
9.0
Pool
8.9
Room
8.9
Breakfast
8.7
Service
8.6
Comfort
8.5
Food
8.3
Value
7.0
Vibe
9.5
Location
9.4
Beach
9.3
Comfort
8.6
Pool
8.4
Room
8.3
Service
8.1
Value
5.3
Location
9.3
Service
8.3
Room
8.0
10.0 Excellent
Pros: Everything was wonderful
Cons: There was nothing that I disliked
9.5 Excellent
Pros: Amazing Property
Cons: Booked with booking.com and property did not honour package i booked was made pay for my flight transfer even though it was stated as part of package on booking.com
10.0 Excellent
Pros: Everything
Cons: Nothing
9.3 Excellent
Pros: The bathroom
Cons: Wasn’t very pleased because of a management decision to deduct a full day that I reserved the night before I arrived.. I had an emergency case and sent an e mail that I would like to cancel. But I was going the next day in all cases. I know that this was the policy but I was expecting some flexibility specially that I had a health emergency case with my mother. I would have really appreciate it if they deducted part of the amount, not the full amount. Although I loved the hotel but I don’t think I would go again to it because the management did not take my case into consideration specially that I came the next day to the hotel and stayed for one night. Some similar scenario happened to me several years ago and the hotel that I have booked at refunded me the full amount..
9.5 Excellent
Pros:
Cons: The pricing was too high, also before i arrived i emailed the hotel to ask when they will charge us for the room, and they told us on check out they will charge us..
10.0 Excellent
Pros: Absolutely everything, the hotel is absolutely spectacular! I can’t rate the hotel enough
Cons: N/A
7.0 Good
Pros:
Cons: The rooms were very hot
10.0 Excellent
Pros: The staff the atmosphere the food and everything
Cons: Nothing
10.0 Excellent
Pros: Everything
Cons: No things
10.0 Excellent
Pros: Everything was nice
Cons: Nothing
Located in Dubai (Jumeira 3), Jumeirah Al Naseem - Madinat Jumeirah is within a 5-minute walk of Burj Al Arab and Wild Wadi Water Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Premium accommodations in Dubai can be found at Jumeirah Dar Al Masyaf. The private summerhouses feature spacious rooms with private courtyards and butler service. The property is full of tranquil gardens, pristine pools, and private beach access. The design is a mix of modern and traditional elements and exudes chic sophistication. Guests can enjoy spa treatments and yoga classes on the beach while staying at Jumeirah Dar Al Masyaf. There are several different room sizes to choose such as the Arabian Summer House Deluxe which has marble and glass bathrooms with stand-up shower and soaking tub. A large HD LCD TV and complimentary WiFi. Guests at Jumeirah Dar Al Masyaf also receive complimentary entry to the Wild Wadi Waterpark. The rooms and villas range from 60 square meters to 644 square meters. Other amenities offered by the property include airport pick-up service, live performances at the Madinat Theatre, complimentary access to Sinbad's Kids Club, and plenty of dining options. On-site restaurants include The Hide, which is a North American eatery that is decked out in brick and leather. Those that prefer Arabian and international cuisine will enjoy a meal at Arboretum, which features outdoor seating. Also onsite it Zheng He's, which offers oriental cuisine in a space full of traditional decor. Mediterranean dishes can be found at Rockfish, and there is the Kalsa Pool Bar where guests can sit poolside and consume flatbread pizzas and other trendier food items. Tortuga offers Mexican food and is one of the most colorful spots in Dubai.
Overall 9.3 Excellent
Based on 1,732 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: The staff were amazing especially lyn one of the butlers at villa 26 she organised a birthday surprise for our daughter who was turning 7 without us mentioning anything , truly made her day. Thanks Gavin meredith
Excellent
9.3
Pros: The shuttle service and buggies are excellent ways to communicate, would have even better if these services are found available and accessible as and when required instead of having to wait.
Excellent
9.5
Pros: everything
Excellent
9.5
Pros: everything was amazing. we stayed in a very spacious villa. air con amazing. The staff are exceptional in every detail. nothing is too much effort.
Excellent
10.0
Pros: Family friendly, very supportive staff, good internet access via wifi almost everywhere
Good
6.8
Pros: Hotel is clean and well maintained
Good
7.0
Okay
5.5
Excellent
9.5
Pros: Amazing couple Escape .. the staff are so friendly ... so quite & tropical ... thanks again for the surprise of our anniversary ... ( Cake & Flowers) ..
Okay
4.5
Details
Reviews
Overall 9.3 Excellent
Based on 1,732 reviews
Beach
9.8
Vibe
9.5
Amenities
9.2
Service
8.8
Location
8.8
Room
8.3
Breakfast
8.0
Cleanliness
7.2
WiFi
6.4
Value
6.3
Beach
9.8
Vibe
9.5
Amenities
9.0
Room
8.8
Location
8.7
Service
8.2
Breakfast
8.0
Value
6.7
Beach
9.6
Vibe
9.4
Amenities
9.0
Location
9.0
Service
8.6
Room
8.4
Breakfast
8.2
Room
8.1
8.8 Excellent
Pros: The staff were amazing especially lyn one of the butlers at villa 26 she organised a birthday surprise for our daughter who was turning 7 without us mentioning anything , truly made her day. Thanks Gavin meredith
Cons: Not many package deals for food , booking from Australia , would be nice to have access to deals like the British were telling us about, we would definitely come back again then
9.3 Excellent
Pros: The shuttle service and buggies are excellent ways to communicate, would have even better if these services are found available and accessible as and when required instead of having to wait.
Cons: The pillows were too malleable and did not have healthy substance, which hurt the neck and back unless several pillows are stacked, which also made them too high. I believe if two kinds of pillows are provided, soft and hard, that will provide more options depending on resident preference.
9.5 Excellent
Pros: everything
Cons: all good
9.5 Excellent
Pros: everything was amazing. we stayed in a very spacious villa. air con amazing. The staff are exceptional in every detail. nothing is too much effort.
Cons: it's an amazing place but everything comes at a price. It's expensive. Food and drink especially
10.0 Excellent
Pros: Family friendly, very supportive staff, good internet access via wifi almost everywhere
Cons: Some of Jumeira restaurants such as Segretto have dropped significantly in the quality compared to couple of years ago
6.8 Good
Pros: Hotel is clean and well maintained
Cons: We have been in this hotel many times, quality of service is declining. It was outstanding service in the past. This time we have been almost pushed out . Probably not coming back, offer is large in Dubai.
7.0 Good
Pros:
Cons: The air conditioning was not working properly, and when requested to shift to another house, they ignored it.
5.5 Okay
Pros:
Cons: must separate bachelors from families, children were too loud and couldn't experience peace of mind which was the purpose of my stay
9.5 Excellent
Pros: Amazing couple Escape .. the staff are so friendly ... so quite & tropical ... thanks again for the surprise of our anniversary ... ( Cake & Flowers) ..
Cons: Nothing to Dislike
4.5 Okay
Pros:
Cons: They changed my card dabble the amount of my staying there, and they are not cooperating with me to clear this with bank. Plus the AC was very hot so we had to request standing fan to cool our self. Very slow service. We found bugs in the bathroom.
Premium accommodations in Dubai can be found at Jumeirah Dar Al Masyaf. The private summerhouses feature spacious rooms with private courtyards and butler service. The property is full of tranquil gardens, pristine pools, and private beach access. The design is a mix of modern and traditional elements and exudes chic sophistication. Guests can enjoy spa treatments and yoga classes on the beach while staying at Jumeirah Dar Al Masyaf. There are several different room sizes to choose such as the Arabian Summer House Deluxe which has marble and glass bathrooms with stand-up shower and soaking tub. A large HD LCD TV and complimentary WiFi. Guests at Jumeirah Dar Al Masyaf also receive complimentary entry to the Wild Wadi Waterpark. The rooms and villas range from 60 square meters to 644 square meters. Other amenities offered by the property include airport pick-up service, live performances at the Madinat Theatre, complimentary access to Sinbad's Kids Club, and plenty of dining options. On-site restaurants include The Hide, which is a North American eatery that is decked out in brick and leather. Those that prefer Arabian and international cuisine will enjoy a meal at Arboretum, which features outdoor seating. Also onsite it Zheng He's, which offers oriental cuisine in a space full of traditional decor. Mediterranean dishes can be found at Rockfish, and there is the Kalsa Pool Bar where guests can sit poolside and consume flatbread pizzas and other trendier food items. Tortuga offers Mexican food and is one of the most colorful spots in Dubai.
With a stay at One&Only Royal Mirage in Dubai (Al Sufouh 2), you'll be within a 5-minute drive of Dubai Marina and The Walk. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 26910 square feet (2500 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.2 Excellent
Based on 2,364 reviews
All reviews
- All reviews
- Families
- Couples
Details
Reviews
Overall 9.2 Excellent
Based on 2,364 reviews
Wellness
9.5
Service
9.4
Vibe
9.3
Location
9.3
Amenities
9.0
Pool
8.6
Beach
8.2
Cleanliness
7.9
Bar
7.8
Breakfast
7.7
Comfort
7.7
Room
7.7
Food
7.6
WiFi
4.4
Value
3.1
Service
9.5
Vibe
9.2
Amenities
9.2
Food
7.6
Room
7.0
Service
9.5
Location
9.4
Amenities
9.1
Beach
8.3
Room
6.7
With a stay at One&Only Royal Mirage in Dubai (Al Sufouh 2), you'll be within a 5-minute drive of Dubai Marina and The Walk. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 26910 square feet (2500 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Bulgari Hotel & Resorts, Dubai in Dubai (Jumeirah), you'll be a 5-minute drive from City Walk and 7 minutes from Dubai Mall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Dubai? This resort has facilities measuring 3875 square feet (360 square meters), including conference space. Free valet parking is available onsite.
Overall 9.2 Excellent
Based on 1,877 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.3
Pros: the facilities of the hotel
Excellent
10.0
Pros: Everything
Excellent
9.5
Pros: everything :)
Excellent
10.0
Pros: Clean
Excellent
10.0
Pros: The room was perfect and has an amazing view
Excellent
10.0
Pros: Every thing was amazing
Excellent
10.0
Pros: I like all stuff (Hesham so nice person helpful)
Excellent
10.0
Pros: The highest quality and precise attention to detail. Every inch of the property is immaculate.
Excellent
10.0
Pros: So friendly and the palace quite
Excellent
10.0
Pros: Total relaxation, nothing too much for the staff. Luxury all the way
Details
Reviews
Overall 9.2 Excellent
Based on 1,877 reviews
Bar
10.0
Vibe
9.3
Room
9.2
Breakfast
8.9
Comfort
8.6
Location
8.5
Service
8.1
Amenities
7.8
Food
6.8
Value
4.5
Service
8.3
Service
8.3
8.3 Excellent
Pros: the facilities of the hotel
Cons:
10.0 Excellent
Pros: Everything
Cons:
9.5 Excellent
Pros: everything :)
Cons: nothing
10.0 Excellent
Pros: Clean
Cons: Nothing
10.0 Excellent
Pros: The room was perfect and has an amazing view
Cons:
10.0 Excellent
Pros: Every thing was amazing
Cons:
10.0 Excellent
Pros: I like all stuff (Hesham so nice person helpful)
Cons:
10.0 Excellent
Pros: The highest quality and precise attention to detail. Every inch of the property is immaculate.
Cons: There is nothing.
10.0 Excellent
Pros: So friendly and the palace quite
Cons:
10.0 Excellent
Pros: Total relaxation, nothing too much for the staff. Luxury all the way
Cons:
With a stay at Bulgari Hotel & Resorts, Dubai in Dubai (Jumeirah), you'll be a 5-minute drive from City Walk and 7 minutes from Dubai Mall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Dubai? This resort has facilities measuring 3875 square feet (360 square meters), including conference space. Free valet parking is available onsite.
Located in Dubai (Al Sufouh 1), Jumeirah Mina A Salam - Madinat Jumeirah is within a 10-minute walk of Wild Wadi Water Park and Burj Al Arab. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.2 Excellent
Based on 1,653 reviews
All reviews
- All reviews
Good
6.3
Excellent
10.0
Good
7.0
Excellent
9.0
Pros: The beach and the wonderful breakfast
Excellent
8.8
Pros: So many things to do around the area. The design is gorgeous and relaxing. Kids enjoyed the kids club.
Excellent
10.0
Pros: Everything The beach is very pleasure, with a fantastic view of Burj Al Arab.
Mediocre
2.0
Pros: Dear Gentle,
Hotel.com
This is our second letter to you
Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached.
1) The first confirmation from Kayak
2) The second confirmation from Hotel.com
3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available.
Hope to receive from you soon.
-------------
To : Hotel.Com
To : KAYAK Expedia
URGENT -- URGENT -- URGENT
DEAR GENTLE,
We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi.
Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel.
The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location.
Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for.
We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.
Excellent
10.0
Pros: Fantastic selection. Everything you could ask for and more
Excellent
8.3
Pros: Quite near to beach and everything
Excellent
10.0
Pros: The beach and the location
Excellent
10.0
Pros: Just amazing a great location and the facilities are the best also the staff they was very helpful and fast customer care
Good
6.3
Pros: It was very relaxing and the staff tried hard to make us comfortable
Excellent
8.0
Good
7.0
Pros: Bed was very comfortable////
Excellent
8.0
Pros: Everything
Excellent
8.0
Pros: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.
Good
7.2
Pros: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant
Good
7.6
Pros: every thing was very nice
Good
6.4
Pros: the resort experience
Good
7.2
Pros: the services and the place
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Cons: $self.cons
Good
6.0
Pros: the quality of location
Details
Reviews
Overall 9.2 Excellent
Based on 1,653 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.6
Services
9.4
Staff
9.3
Value for money
8.2
6.3 Good
Pros:
Cons: Their was no cleaning. Washroom was dirty with hair and I have picture it and the the attached two bed and the mattress was going down and separated from each other and they attached two blankets which was worse then top of all
10.0 Excellent
Pros:
Cons: I expected to have great dining room service in this great hotel in Dubai, but wasn't providing good food, I have ordered biryani rice and it wasn't fresh and I couldn't couninte to eat it. Also, my wife ordered mixed grilled and didn't cook it in the Arabic or Mediterranean ways
7.0 Good
Pros:
Cons: Air conditioning was bad in a suite room and our baby get sick
9.0 Excellent
Pros: The beach and the wonderful breakfast
Cons: Check out and check in not enough counter and process slow.
8.8 Excellent
Pros: So many things to do around the area. The design is gorgeous and relaxing. Kids enjoyed the kids club.
Cons: -
10.0 Excellent
Pros: Everything The beach is very pleasure, with a fantastic view of Burj Al Arab.
Cons: Nothing
2.0 Mediocre
Pros: Dear Gentle,
Hotel.com
This is our second letter to you
Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached.
1) The first confirmation from Kayak
2) The second confirmation from Hotel.com
3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available.
Hope to receive from you soon.
-------------
To : Hotel.Com
To : KAYAK Expedia
URGENT -- URGENT -- URGENT
DEAR GENTLE,
We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi.
Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel.
The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location.
Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for.
We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.
Cons: I WOULD LIKE TO MAKE A CLAIM AND REFUND MY MONEY BECAUSE WE NOT FOUND THE ROOM AND OUR RESERVATION ALREADY SOLD TO SOMEONE ELSE.
10.0 Excellent
Pros: Fantastic selection. Everything you could ask for and more
Cons:
8.3 Excellent
Pros: Quite near to beach and everything
Cons: The in room dining food quality was bad the price is extremely high compared to what i get is cheap food and I didn’t eat the soup was disaster
10.0 Excellent
Pros: The beach and the location
Cons: Nothing all was great
10.0 Excellent
Pros: Just amazing a great location and the facilities are the best also the staff they was very helpful and fast customer care
Cons: Nothing so far.
6.3 Good
Pros: It was very relaxing and the staff tried hard to make us comfortable
Cons: There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.
8.0 Excellent
Pros:
Cons: Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day
7.0 Good
Pros: Bed was very comfortable////
Cons: Staff n service at the beach restaraunt...
8.0 Excellent
Pros: Everything
Cons:
8.0 Excellent
Pros: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.
Cons:
7.2 Good
Pros: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant
Cons: The restaurants are very expensive, especially for breakfast, as this was not included in our rate
7.6 Good
Pros: every thing was very nice
Cons: no
6.4 Good
Pros: the resort experience
Cons: the glass in our food!!! Staff didnt know certain restaurants were closed.
7.2 Good
Pros: the services and the place
6.0 Good
Pros: the quality of location
Cons: hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know
Located in Dubai (Al Sufouh 1), Jumeirah Mina A Salam - Madinat Jumeirah is within a 10-minute walk of Wild Wadi Water Park and Burj Al Arab. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Anyplace named after Atlantis has a lot to live up to and Atlantis, The Palm certainly does not disappoint. The resort is located on Dubai’s man-made Palm Island and offers a relaxing yet fun experience for families and couple alike. Atlantis, The Palm is a huge 46 hectares, 17 of which are devoted just to water park facilities. The rooms and suites are specifically designed to provide maximum comfort and a luxurious experience. The accommodations offer fantastic partial or full views of the Arabian Sea or Dubai skyline. Furthermore, 90% of the guestrooms at Atlantis, The Palm are interconnected which makes this location particularly convenient for families. Rooms at Atlantis, The Palm are fully equipped for a comfortable stay with air conditioning, refrigerators, free internet, room service, and the option for smoking or non-smoking rooms. Some key property amenities include a fitness center, pool, free parking, airport transportation, shuttle bus service, and multilingual staff. The Atlantis Kids Club is an incredibly convenient adventure zone for children ages 3 to 12 years old. The kids club offers morning, afternoon, and evening adventures. There are even summer camp options! This is a great way to keep the kids entertained for an enjoyable family vacation. Guests at Atlantis, The Palm are near to some of the most beloved shopping options in the world. Some key shops include Rodeo Drive, Stefano Ricci, B>More. Guests who are hoping to explore Dubai off of Palm Island can take advantage of Atlantis, The Palm’s cooperation with Fly High Dubai Helicopter Services. Atlantis, The Palm is just as magical and seemingly impossible as the original lost city of Atlantis. This wonderful vacation destination will certainly leave its guests with a memorable experience.
Overall 9.1 Excellent
Based on 52,911 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.5
Pros: Friendly staff and lovely building and aquarium, The hotel is very well organized
Excellent
10.0
Pros: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.
Excellent
9.3
Pros: I loved the fact that all the fun you need is within the resort.
Okay
5.8
Pros: 吃的很好
Excellent
10.0
Pros: Everything
Okay
5.8
Good
6.8
Pros: My son he likes the pools and the water parks.
Excellent
10.0
Pros: Everything
Okay
5.5
Pros: unprofessional Reciption Team
Excellent
9.0
Pros: Everything.
Excellent
10.0
Pros: Very family friendly my babies want to move in for life
Excellent
9.3
Pros: Nice pool
Details
Reviews
Overall 9.1 Excellent
Based on 52,911 reviews
Wellness
8.9
Pool
8.6
Location
8.4
WiFi
8.4
Amenities
8.2
Room
7.7
Breakfast
7.4
Food
7.2
Service
7.1
Value
4.9
Pool
9.3
Wellness
8.9
Location
8.0
Breakfast
7.8
Amenities
7.6
Room
7.3
WiFi
7.2
Food
7.0
Service
6.9
Value
5.4
Pool
8.5
Location
7.8
Food
7.6
Amenities
7.5
Service
7.4
Room
7.3
WiFi
7.2
Breakfast
6.8
Value
5.4
Amenities
8.0
Location
7.5
Room
7.1
Food
6.8
Breakfast
6.7
Service
6.7
Value
3.8
Amenities
8.4
Location
8.2
Room
7.1
Breakfast
6.9
Food
6.8
Service
6.6
Value
4.5
9.5 Excellent
Pros: Friendly staff and lovely building and aquarium, The hotel is very well organized
Cons: sometimes it gets very busy
10.0 Excellent
Pros: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.
Cons: That we didn’t stay longer.
9.3 Excellent
Pros: I loved the fact that all the fun you need is within the resort.
Cons: No microwave in the room
5.8 Okay
Pros: 吃的很好
Cons: facilities too old
10.0 Excellent
Pros: Everything
Cons:
5.8 Okay
Pros:
Cons: They charge you for everything. And the prices are too high for what it deserves
6.8 Good
Pros: My son he likes the pools and the water parks.
Cons: The extra pillow was not clean, it was dirty and a hair. And the bed was something bad smell.
10.0 Excellent
Pros: Everything
Cons: Nothing
5.5 Okay
Pros: unprofessional Reciption Team
Cons: very bad welcoming Double charged my credit card by mistake carless attitude
9.0 Excellent
Pros: Everything.
Cons: Nothing!
10.0 Excellent
Pros: Very family friendly my babies want to move in for life
Cons:
9.3 Excellent
Pros: Nice pool
Cons: Wifi
Anyplace named after Atlantis has a lot to live up to and Atlantis, The Palm certainly does not disappoint. The resort is located on Dubai’s man-made Palm Island and offers a relaxing yet fun experience for families and couple alike. Atlantis, The Palm is a huge 46 hectares, 17 of which are devoted just to water park facilities. The rooms and suites are specifically designed to provide maximum comfort and a luxurious experience. The accommodations offer fantastic partial or full views of the Arabian Sea or Dubai skyline. Furthermore, 90% of the guestrooms at Atlantis, The Palm are interconnected which makes this location particularly convenient for families. Rooms at Atlantis, The Palm are fully equipped for a comfortable stay with air conditioning, refrigerators, free internet, room service, and the option for smoking or non-smoking rooms. Some key property amenities include a fitness center, pool, free parking, airport transportation, shuttle bus service, and multilingual staff. The Atlantis Kids Club is an incredibly convenient adventure zone for children ages 3 to 12 years old. The kids club offers morning, afternoon, and evening adventures. There are even summer camp options! This is a great way to keep the kids entertained for an enjoyable family vacation. Guests at Atlantis, The Palm are near to some of the most beloved shopping options in the world. Some key shops include Rodeo Drive, Stefano Ricci, B>More. Guests who are hoping to explore Dubai off of Palm Island can take advantage of Atlantis, The Palm’s cooperation with Fly High Dubai Helicopter Services. Atlantis, The Palm is just as magical and seemingly impossible as the original lost city of Atlantis. This wonderful vacation destination will certainly leave its guests with a memorable experience.
Sofitel Dubai The Palm Resort & Spa is a five-star luxury beach resort located on the infamous island of Palm Jumeirah. The resort is secluded among tropical gardens and still close to many of the best attractions in and around Dubai. There are miles of white, sandy beaches and beautiful views of the Arabian Gulf, taking guests into a new world of leisure and luxury. The resort offers 12 of its own onsite restaurants and dining options, as well as a full-service spa and state-of-the-art fitness center. All of the guest rooms at the Sofitel Dubai The Palm Resort & Spa include luxury Sofitel MyBed bedding and French amenities in the luxurious private baths. There are a number of standard guest rooms and suites, as well as spacious apartments and private villas for families and those who want a little more seclusion during their stay. All guest rooms include complimentary WiFi, private balconies, and stunning views of the ocean. Bathrooms include soaking tubs, separate rain showers, and more. There are a total of 361 guest rooms, suites, and villas at this hotel. The resort sits on a private beach and has access to a private marina. It also has multiple bars and lounges on the property, along with four indoor pools and two outdoor pools with lounge areas. There is a free children’s club and the shuttle provides free transportation to the shopping center. The property also has its own tennis court, and guests can enjoy beach cabanas for even more relaxation and privacy during their stay.
Overall 9.1 Excellent
Based on 7,090 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.5
Excellent
10.0
Pros: I love every thing every detail
Excellent
8.0
Pros: the spa was amazing, and the two signature restaurant has an excellent service and food.
Excellent
10.0
Pros: Mostly everything
Excellent
10.0
Pros: Perfect Hotel to explore Dubai or just hang out at the pool. Can recommend to everybody!
Excellent
10.0
Pros: Amazing resort with so much to do.
Excellent
9.5
Pros: The hotel was huge and the rooms were spacious with staff offering great services.
Excellent
10.0
Pros: Customer service is very good. Travelled during Ramadan so lots of attractions were not busy but also meant some eatery stores were not open at the Dubai Resort Park. Getting around using the free shuttle bus into main Dubai area was convenient but a first come first serve basis. Spent extra paying for taxis were prices were reasonable. Pools onsite were perfect for all ages. Beach was OK a step up to a Mediterranean beach but not Paradise.
Good
7.5
Pros: nice hotel, staff very supportive and very nice and kind
Excellent
8.8
Pros: This is a great family choice of hotel in Dubai... plenty of bigger room choices, and totally geared for a relaxing family break.... and good value for money (it is all relative in Dubai) BUT... beyond anything else, the staff make this hotel. Everyone you meet, in whatever role they perform, make you feel at home and genuinely one of the family. I honestly couldn’t praise them enough, (and that’s not just because we got a free upgrade to the Palm Suite)! We’ve stayed here twice now (don’t let the palm location put you off, 10 mins and you’re back on the main land). I’m luckily to travelled pretty far and wide and the Sofitel makes us keep coming back as a family. Thanks guys and look forward to seeing you all again soon
Excellent
8.8
Pros: The staff, they were all so attentive and genuine.
Excellent
8.0
Pros: Swimming pool
Details
Reviews
Overall 9.1 Excellent
Based on 7,090 reviews
Wellness
9.3
Vibe
9.1
Comfort
8.6
Amenities
8.6
Room
8.6
Service
8.6
Location
8.4
Pool
8.1
Breakfast
8.0
Cleanliness
8.0
Food
7.4
WiFi
6.8
Value
4.2
Wellness
9.1
Vibe
8.8
Room
8.8
Location
8.8
Comfort
8.7
Amenities
8.4
Service
8.2
Pool
7.7
Breakfast
7.6
Food
7.2
WiFi
5.6
Value
4.8
Wellness
9.5
Vibe
8.9
Comfort
8.8
Room
8.8
Service
8.8
Amenities
8.6
Breakfast
8.2
Location
8.2
Food
7.5
WiFi
5.8
Value
4.1
Vibe
8.9
Comfort
8.8
Beach
8.5
Breakfast
8.4
Location
8.3
Amenities
8.2
Room
7.5
Service
7.3
Location
8.6
Pool
8.3
Beach
8.2
Service
8.0
Room
7.7
4.5 Okay
Pros:
Cons: Furniture is very old, you can see iphone 4 cables.
10.0 Excellent
Pros: I love every thing every detail
Cons: Nothing
8.0 Excellent
Pros: the spa was amazing, and the two signature restaurant has an excellent service and food.
Cons: because the place is crowded you will not get the service that you would expect , for example calling the reception without an answer, or calling for a clip car it will take an hour to arrive or it will never show up.
10.0 Excellent
Pros: Mostly everything
Cons: Nothing
10.0 Excellent
Pros: Perfect Hotel to explore Dubai or just hang out at the pool. Can recommend to everybody!
Cons:
10.0 Excellent
Pros: Amazing resort with so much to do.
Cons:
9.5 Excellent
Pros: The hotel was huge and the rooms were spacious with staff offering great services.
Cons: Room service was quite pricey.
10.0 Excellent
Pros: Customer service is very good. Travelled during Ramadan so lots of attractions were not busy but also meant some eatery stores were not open at the Dubai Resort Park. Getting around using the free shuttle bus into main Dubai area was convenient but a first come first serve basis. Spent extra paying for taxis were prices were reasonable. Pools onsite were perfect for all ages. Beach was OK a step up to a Mediterranean beach but not Paradise.
Cons: Onsite eateries could be bigger but the Main Manava had the range of foods for most pallets but children may struggle with options as they are Limited.
Could do with a phonebook in the rooms of certain amenities but calling reception was easy to be redirected.
7.5 Good
Pros: nice hotel, staff very supportive and very nice and kind
Cons: the breakfast in VIP lounge was normal and no sections, if I visit the hotel again , I will not use the VIP lounge, I paid more but normal food, I recommend other ton use the main restaurant. the tea pot was not clean when I received the suit...I could not use it, I informed the help desk when I checked out
8.8 Excellent
Pros: This is a great family choice of hotel in Dubai... plenty of bigger room choices, and totally geared for a relaxing family break.... and good value for money (it is all relative in Dubai) BUT... beyond anything else, the staff make this hotel. Everyone you meet, in whatever role they perform, make you feel at home and genuinely one of the family. I honestly couldn’t praise them enough, (and that’s not just because we got a free upgrade to the Palm Suite)! We’ve stayed here twice now (don’t let the palm location put you off, 10 mins and you’re back on the main land). I’m luckily to travelled pretty far and wide and the Sofitel makes us keep coming back as a family. Thanks guys and look forward to seeing you all again soon
Cons:
8.8 Excellent
Pros: The staff, they were all so attentive and genuine.
Cons: Some things lost in translation when calling reception
8.0 Excellent
Pros: Swimming pool
Cons: -
Sofitel Dubai The Palm Resort & Spa is a five-star luxury beach resort located on the infamous island of Palm Jumeirah. The resort is secluded among tropical gardens and still close to many of the best attractions in and around Dubai. There are miles of white, sandy beaches and beautiful views of the Arabian Gulf, taking guests into a new world of leisure and luxury. The resort offers 12 of its own onsite restaurants and dining options, as well as a full-service spa and state-of-the-art fitness center. All of the guest rooms at the Sofitel Dubai The Palm Resort & Spa include luxury Sofitel MyBed bedding and French amenities in the luxurious private baths. There are a number of standard guest rooms and suites, as well as spacious apartments and private villas for families and those who want a little more seclusion during their stay. All guest rooms include complimentary WiFi, private balconies, and stunning views of the ocean. Bathrooms include soaking tubs, separate rain showers, and more. There are a total of 361 guest rooms, suites, and villas at this hotel. The resort sits on a private beach and has access to a private marina. It also has multiple bars and lounges on the property, along with four indoor pools and two outdoor pools with lounge areas. There is a free children’s club and the shuttle provides free transportation to the shopping center. The property also has its own tennis court, and guests can enjoy beach cabanas for even more relaxation and privacy during their stay.
Overlooking the pristine waters of the Arabian Gulf and set in 19 acres of landscaped gardens, the award-winning and recently refurbished Le Royal Meridien Beach Resort and Spa is the perfect choice for a beach, city or a family holiday in Dubai. Attractive to all travelers, including young families, the resort offers spectacular facilities with 504 luxurious rooms and suites with stunning views of the sea or Dubai Marina, three swimming pools, a splash pool and a kids pool, direct beach access, a range of recreational activities, water sports and a state-of-the-art fitness center. The resort also holds daily children’s events at the Kids Club to ensure there is something for them to do whilst you relax. Le Royal Meridien Beach Resort and Spa also hosts an array of International award-winning restaurants.
Overall 9.1 Excellent
Based on 5,559 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Excellent
10.0
Pros: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem
Excellent
10.0
Pros: Every thing was good One of the best i have been Good value Very clean Complementary fruits every day
Excellent
9.0
Pros: The ambiance was nice and the setting was very elegant. The location was also great.
Excellent
10.0
Pros: Beautiful remodel, well thought out for all types of guests. Lounge bar, space for teens and little kids. Great gym with techno gym equipment and they also have a gym for teens. Huge grounds with 3 pools (with pool bars) very nice white sand beach (although beach bar is still being renovated) lawn games, mini golf and play area for little ones. Best of all the attention to detail and service, brunch is delicious and lively as well.
Excellent
10.0
Pros: It’s unbelievable!! Simply It’s the best hotel experience ever..! Even in the details..how I explain that , I just want give one example that help to imagine how it’s amazing. When I arrived , four persons was take care for check in , first the person who taken the bags , second was welcome us on the hotel and take us to the lobby waiting our turn in reception, and while waiting they bring to you juices , water and refresh towels ..third the check in lady in reception, and last the host person who take you you your room and explain everything about hotel and your room ... Staff , restaurant, clean , service, everything amazing
Excellent
9.5
Pros: Very nice feel, great selection of pools not too busy
Good
6.8
Pros: Food great all round and staff in restaurants friendly and helpful
Excellent
10.0
Pros: The hotel has an awesome view to the beach, very relaxing atmosphere specially on the upper floors with sea view. - Check in was quick - Loved the view - Swimming pools are nice and big, always enough space - Very friendly staff, talkative and smiling :-) - The drinks on the pool isnt overpriced and the food was nice.
Excellent
9.5
Pros: Friendly Staff amazing services
Excellent
8.8
Pros: The location is perfect , the pools are perfects , the rooms are not clean enough , the personal cleaning are very smelly ! A lot of variety for the breakfast but the quality is just average .
Excellent
10.0
Pros: Yes I like
Details
Reviews
Overall 9.1 Excellent
Based on 5,559 reviews
Wellness
9.2
Beach
9.1
Location
9.1
Service
9.0
Pool
9.0
Amenities
8.8
Bar
8.8
Food
8.6
Breakfast
8.4
Vibe
8.4
Room
8.0
Cleanliness
7.7
WiFi
6.9
Comfort
6.4
Value
6.0
Beach
9.4
Service
9.1
Pool
9.0
Amenities
8.7
Food
8.6
Location
8.6
Room
7.7
Value
6.2
Beach
9.3
Service
9.3
Location
9.3
Pool
9.2
Amenities
8.5
Food
8.4
Breakfast
8.2
Room
7.7
Value
6.2
Service
9.0
10.0 Excellent
Pros:
Cons: Had a lovely 2 night stop over. We will definitely be back thank you
10.0 Excellent
Pros: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem
Cons: The only thing is the spa was over priced
10.0 Excellent
Pros: Every thing was good One of the best i have been Good value Very clean Complementary fruits every day
Cons: No tooth paste
9.0 Excellent
Pros: The ambiance was nice and the setting was very elegant. The location was also great.
Cons: There was construction going on next to our room. They were apologetic and gave us free breakfast.
10.0 Excellent
Pros: Beautiful remodel, well thought out for all types of guests. Lounge bar, space for teens and little kids. Great gym with techno gym equipment and they also have a gym for teens. Huge grounds with 3 pools (with pool bars) very nice white sand beach (although beach bar is still being renovated) lawn games, mini golf and play area for little ones. Best of all the attention to detail and service, brunch is delicious and lively as well.
Cons: Liked everything
10.0 Excellent
Pros: It’s unbelievable!! Simply It’s the best hotel experience ever..! Even in the details..how I explain that , I just want give one example that help to imagine how it’s amazing. When I arrived , four persons was take care for check in , first the person who taken the bags , second was welcome us on the hotel and take us to the lobby waiting our turn in reception, and while waiting they bring to you juices , water and refresh towels ..third the check in lady in reception, and last the host person who take you you your room and explain everything about hotel and your room ... Staff , restaurant, clean , service, everything amazing
Cons: Didn’t stopped music in hotel while pray time
9.5 Excellent
Pros: Very nice feel, great selection of pools not too busy
Cons: In Maya the staff need to think outside the box a little more When looking at the menu (in a Mexican restaurant) their was no option for a chicken quesadilla when having a painful conversation about adding in chicken it was too difficult as I could see steam coming from the servers ears, she had to see the chef and manager several times...!!! Also when asking for a pitcher of Mojito was told not only do pitchers of Margaritas....!!! For a 5 start luxury hotel these both seem basic and could be fulfilled by Chuck e Cheese to be told no is ridiculous Finally, we bring our own metal straws as we dislike plastic single use straws, every time I said no straws the servers brought straws, it can’t be that difficult to train the servers?
6.8 Good
Pros: Food great all round and staff in restaurants friendly and helpful
Cons: The house keeping ruined a jacket of mine and then told me that I had given them a different jacket than the one I was claiming was damaged... basically called me a liar... the the manageress came up who re iterated. I was lying because the other jacket was a different make .. It was dealt with in an incredibly poor manner. I was checked in for 3 weeks longer and immediately checked out. There was never an offer to fix or pay for my jacket. So it was awful service ... nonetheless all the restaurant staff were very pleasant every day.
10.0 Excellent
Pros: The hotel has an awesome view to the beach, very relaxing atmosphere specially on the upper floors with sea view. - Check in was quick - Loved the view - Swimming pools are nice and big, always enough space - Very friendly staff, talkative and smiling :-) - The drinks on the pool isnt overpriced and the food was nice.
Cons: Nothing i can think of.
9.5 Excellent
Pros: Friendly Staff amazing services
Cons: .
8.8 Excellent
Pros: The location is perfect , the pools are perfects , the rooms are not clean enough , the personal cleaning are very smelly ! A lot of variety for the breakfast but the quality is just average .
Cons:
10.0 Excellent
Pros: Yes I like
Cons: Not easy find hotel ,map not so good for me
Overlooking the pristine waters of the Arabian Gulf and set in 19 acres of landscaped gardens, the award-winning and recently refurbished Le Royal Meridien Beach Resort and Spa is the perfect choice for a beach, city or a family holiday in Dubai. Attractive to all travelers, including young families, the resort offers spectacular facilities with 504 luxurious rooms and suites with stunning views of the sea or Dubai Marina, three swimming pools, a splash pool and a kids pool, direct beach access, a range of recreational activities, water sports and a state-of-the-art fitness center. The resort also holds daily children’s events at the Kids Club to ensure there is something for them to do whilst you relax. Le Royal Meridien Beach Resort and Spa also hosts an array of International award-winning restaurants.
The call of a chaise on a pristine beach or the lure of shopping on an exclusive promenade? Rarely do luxury Dubai resorts place guests with such a delightful dilemma. But the location of The Ritz-Carlton, Dubai – in the heart of the Dubai Marina District with superlative shopping, dining and beaches all within reach – makes filling both days and nights in this vibrant city a truly memorable experience. Wake up to inspiring Gulf views from luxurious resort accommodations before indulging in everything this Dubai luxury hotel has to offer: a beach and pools for relaxing, exceptional restaurants to enchant the palate, a spa to bring mind and body into perfect balance, and the superb Ritz Kids Club to entertain our youngest guests. This Dubai resort and the city beyond both lay waiting to be explored.
Overall 9.1 Excellent
Based on 4,889 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.3
Pros: Yes liked the breakfast and the beds
Good
6.8
Pros: Like the family home feeling of lobby and bar, it was not my first visit any way.
Okay
5.8
Pros: I liked the bar staff, the guys from kanya were amazing
Excellent
10.0
Pros: Everything !
Excellent
9.6
Pros: The hotel itself is an excellent property . The staff across was very helpful and courteous. The pool and beach facilities are qually good. Overall an amazing experience.
Excellent
9.3
Pros: Perfect rooms, lobby, spa ( Stephanee) and facilities in general. Nice club rooms and beautiful views!!! staff is superb!!! Anya at the reception was extremely kind and helpful, as well as Katherine and another girl ( sorry didn’t catch the name). Service and room is really nice, but the manager could value their guests comfort more and be attentive to make our stay unforgettable ( it was our tween birthday trip!!!)
Excellent
10.0
Pros: Everything.. but the breakfast was a blast, the place the food the verity of the food.. eveything!!!
Excellent
10.0
Pros: Hotel was just beautiful! They accommodated our request for a family room which was so spacious and comfortable! The staff were so friendly, attentive and helpful! I couldn’t fault it at all! I would definitely stay here again and highly recommend it to anyone!!
Excellent
8.8
Pros: good quality
Excellent
9.6
Pros: everything!
Details
Reviews
Overall 9.1 Excellent
Based on 4,889 reviews
Beach
9.3
Location
9.0
Service
8.9
Wellness
8.8
WiFi
8.6
Pool
8.5
Bar
8.4
Amenities
8.2
Breakfast
8.2
Vibe
8.0
Food
8.0
Room
7.8
Value
5.4
Beach
9.3
Service
9.0
Location
9.0
Breakfast
8.5
Amenities
8.4
Vibe
7.4
Room
7.1
Value
6.0
Service
9.4
Beach
9.1
Location
9.1
Pool
8.7
Amenities
8.4
Food
8.3
Breakfast
8.1
Room
8.1
Value
5.5
9.3 Excellent
Pros: Yes liked the breakfast and the beds
Cons: Will be nice :Swiming pool area partial coverage
6.8 Good
Pros: Like the family home feeling of lobby and bar, it was not my first visit any way.
Cons: You tend to have very high turnover of staff which don’t always carry the service themes of Ritz, as a client I always attenuate it to you looking for inexpensive employees, rather than you over look that these employees are YOU, regardless of how good is your management!!!!
5.8 Okay
Pros: I liked the bar staff, the guys from kanya were amazing
Cons: The reception staff was not cooperative at all. They don’t know how to treat a customer. Totally disappointing.
10.0 Excellent
Pros: Everything !
Cons: Nothing
9.6 Excellent
Pros: The hotel itself is an excellent property . The staff across was very helpful and courteous. The pool and beach facilities are qually good. Overall an amazing experience.
Cons:
9.3 Excellent
Pros: Perfect rooms, lobby, spa ( Stephanee) and facilities in general. Nice club rooms and beautiful views!!! staff is superb!!! Anya at the reception was extremely kind and helpful, as well as Katherine and another girl ( sorry didn’t catch the name). Service and room is really nice, but the manager could value their guests comfort more and be attentive to make our stay unforgettable ( it was our tween birthday trip!!!)
Cons: poor management!!! We were given the room on the side of the construction and the manager didn’t do anything at all to relocate us or change the room type, even though we have asked the reception to speak to him on few occasions ( once the call was done in front of me), we had to move to another sister hotel, leaving the rest two nights completely paid for. We didn’t regret our decision and spent the rest of our nights in the other hotel in full comfort and perfect hospitality.
10.0 Excellent
Pros: Everything.. but the breakfast was a blast, the place the food the verity of the food.. eveything!!!
Cons: Nothing
10.0 Excellent
Pros: Hotel was just beautiful! They accommodated our request for a family room which was so spacious and comfortable! The staff were so friendly, attentive and helpful! I couldn’t fault it at all! I would definitely stay here again and highly recommend it to anyone!!
Cons: Nothing
8.8 Excellent
Pros: good quality
Cons: no entertainment
9.6 Excellent
Pros: everything!
Cons:
The call of a chaise on a pristine beach or the lure of shopping on an exclusive promenade? Rarely do luxury Dubai resorts place guests with such a delightful dilemma. But the location of The Ritz-Carlton, Dubai – in the heart of the Dubai Marina District with superlative shopping, dining and beaches all within reach – makes filling both days and nights in this vibrant city a truly memorable experience. Wake up to inspiring Gulf views from luxurious resort accommodations before indulging in everything this Dubai luxury hotel has to offer: a beach and pools for relaxing, exceptional restaurants to enchant the palate, a spa to bring mind and body into perfect balance, and the superb Ritz Kids Club to entertain our youngest guests. This Dubai resort and the city beyond both lay waiting to be explored.
Located on Dubai's pristine Jumeirah Beach, our sprawling seaside location offers a beautiful setting with views of The Palm Island. Impressive neoclassical architecture brings charm and inspiration to this five-star luxury beach resort. Our well-appointed resort boasts unique bars and restaurants, while the ample banquet and event facilities include an outdoor amphitheater for weddings, gala dinners, and concerts. An indulgent spa and WestinWORKOUT® Fitness Studio bring pure rejuvenation. Designed to soothe and refresh, our 292 spacious guest rooms and suites feature chic furnishings, Westin Heavenly® Beds, LCD TVs, and luxurious bath amenities.
Overall 8.9 Excellent
Based on 4,199 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.5
Pros: Hotel is beautiful. Clean and comfortable. Staff were extremely helpful. Food is of a high standard.
Excellent
10.0
Pros: Big round of applause to this hotel , this hotel has been around for a few years and still looks as good as new compared to other hotels of similar age in dubai. The pools are clean, lifeguards always attentive, staff friendly , breakfast buffet wonderful....will definitely repeat my trip therr
Excellent
10.0
Pros: Location, facility, food, staff
Excellent
10.0
Pros: One of the best holidays I have ever been on. Staff were amazing and food was great. Can not fault this place.
Excellent
10.0
Pros: The hotel is a lively place, many locals and expats visiting over weekend. The bublicious brunch on Friday was amazing! Staff and hospitality is absolutely fantastic.
Excellent
9.5
Pros: Pools bars , pools , barasti , a great resort!
Excellent
10.0
Pros: The staff are friendly and the location is good
Excellent
10.0
Pros: Very hospotable staff
Okay
5.0
Pros: Breakfast was ok
Details
Reviews
Overall 8.9 Excellent
Based on 4,199 reviews
Pool
9.0
Location
9.0
Service
8.6
Breakfast
8.3
Beach
8.3
Amenities
8.2
WiFi
8.1
Room
7.9
Food
7.6
Vibe
7.4
Comfort
7.2
Cleanliness
7.1
Value
4.7
Service
9.2
Location
9.2
Pool
8.8
Beach
8.8
Amenities
8.6
Room
8.1
Breakfast
8.0
Comfort
7.5
Value
5.3
Service
9.0
Location
8.9
Pool
8.8
Breakfast
8.7
Beach
8.2
Amenities
8.0
Room
7.8
Food
7.8
Location
9.2
Service
8.7
Beach
8.2
Room
7.6
Service
8.7
Room
7.1
9.5 Excellent
Pros: Hotel is beautiful. Clean and comfortable. Staff were extremely helpful. Food is of a high standard.
Cons: The palm view balcony room really only has views of construction cranes. Not the hotels fault but not what o expected when booking this particular feature.
10.0 Excellent
Pros: Big round of applause to this hotel , this hotel has been around for a few years and still looks as good as new compared to other hotels of similar age in dubai. The pools are clean, lifeguards always attentive, staff friendly , breakfast buffet wonderful....will definitely repeat my trip therr
Cons: It took a while to find towels at the pool, and it was too hot to walk around looking for the towel boy,
10.0 Excellent
Pros: Location, facility, food, staff
Cons: All swimming pool water is salty
10.0 Excellent
Pros: One of the best holidays I have ever been on. Staff were amazing and food was great. Can not fault this place.
Cons:
10.0 Excellent
Pros: The hotel is a lively place, many locals and expats visiting over weekend. The bublicious brunch on Friday was amazing! Staff and hospitality is absolutely fantastic.
Cons: Some rooms are not renovated and are a little bit old, smelly carpets.
9.5 Excellent
Pros: Pools bars , pools , barasti , a great resort!
Cons: I had to wait long enough to get my room , maybe it’s because I didn’t mention what time I’m checking in ? But overall , great stay ! Wish I could’ve told them it was my birthday too when I came , so they would’ve done something nice at least maybe (?)
10.0 Excellent
Pros: The staff are friendly and the location is good
Cons: The TV did not work throughout the stay and the air conditioner was not good with the humidity. But the hotel in general is excellent.
10.0 Excellent
Pros: Very hospotable staff
Cons:
5.0 Okay
Pros: Breakfast was ok
Cons: lots of building work, no free water by pool, buffet at night was TERRIBLE
Located on Dubai's pristine Jumeirah Beach, our sprawling seaside location offers a beautiful setting with views of The Palm Island. Impressive neoclassical architecture brings charm and inspiration to this five-star luxury beach resort. Our well-appointed resort boasts unique bars and restaurants, while the ample banquet and event facilities include an outdoor amphitheater for weddings, gala dinners, and concerts. An indulgent spa and WestinWORKOUT® Fitness Studio bring pure rejuvenation. Designed to soothe and refresh, our 292 spacious guest rooms and suites feature chic furnishings, Westin Heavenly® Beds, LCD TVs, and luxurious bath amenities.
With a stay at Residence & Spa at One&Only Royal Mirage, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Marina and The Walk. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 9.4 Excellent
Based on 37 reviews
All reviews
- All reviews
Okay
5.8
Pros: The relative comfort
Excellent
9.5
Excellent
10.0
Pros: Service in this hotel could be 7 ******* as wel.
Excellent
8.8
Pros: The staff were very helpful and friendly. The grounds were beautiful and quite.
Okay
5.8
Pros: Want to throw money down the drain? This is the place to do it.
Excellent
9.3
Pros: Really great service, beds very comfortable. Pool area gorgeous. Spa also beautiful.
Excellent
9.3
Pros: The spa is amazing
Excellent
10.0
Pros: Wonderful hotel. We stayed for a week and had a totally relaxing time. The staff are excellent, nothing is too much trouble. Breakfast is excellent as is afternoon tea. Our room was spotless and very comfortable. The pool area is gorgeous and staff there amazing. We will definitely be back!
Excellent
9.5
Pros: Clean and very comfortable. The atmosphere is immaculate and gives you a wonderful getaway from the busy city. Very quiet and relaxing. Rooms are renovated and decorated elegantly. The spa is great and offers variety if treatments. The staff will do everything possible to make sure the guests are enjoying their stay and happy.
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Details
Reviews
5.8 Okay
Pros: The relative comfort
Cons: Hotel maintenance seems to have constantly gone downhill. The handles should not have fallen off the doors to the room or the battery should not have run out in the safe. Too much over-obsession with mollycoddling of guests to the point of telling them they are wrong.
9.5 Excellent
Pros:
Cons: Everything ❤️
10.0 Excellent
Pros: Service in this hotel could be 7 ******* as wel.
Cons: Nothing at all, exceeding all expectations
8.8 Excellent
Pros: The staff were very helpful and friendly. The grounds were beautiful and quite.
Cons: There is too much construction and concrete in front of the beach
5.8 Okay
Pros: Want to throw money down the drain? This is the place to do it.
Cons: Check your bills/checks items regularly added to restaurant and bar bills which were never consumed. Lots of annoying rules for guests. Managing Staff in the Euzone particularly rude and abusive. Be prepared for the middle-aged tattoed and mini-skirted gang who always seem to be present.
9.3 Excellent
Pros: Really great service, beds very comfortable. Pool area gorgeous. Spa also beautiful.
Cons: They must stop smoking by the pool. It’s a public place and ruined the relaxation.
9.3 Excellent
Pros: The spa is amazing
Cons: A lot of construction opposite to the beach, beach is not clean, many boats and jet ski's around disturbing
10.0 Excellent
Pros: Wonderful hotel. We stayed for a week and had a totally relaxing time. The staff are excellent, nothing is too much trouble. Breakfast is excellent as is afternoon tea. Our room was spotless and very comfortable. The pool area is gorgeous and staff there amazing. We will definitely be back!
Cons:
9.5 Excellent
Pros: Clean and very comfortable. The atmosphere is immaculate and gives you a wonderful getaway from the busy city. Very quiet and relaxing. Rooms are renovated and decorated elegantly. The spa is great and offers variety if treatments. The staff will do everything possible to make sure the guests are enjoying their stay and happy.
Cons: Nothing at all. Minor recommendation: need to allocate small desk for those who may need to use their laptops / iPads for some creative work.
With a stay at Residence & Spa at One&Only Royal Mirage, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Marina and The Walk. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among Dubai beach resorts.Featuring a classic chic decor with subtle purple accents, our 220 rooms and suites are designed to stimulate your creativity while offering breath-taking views, as well as outstanding resort facilities to enrich your experience.
Overall 8.8 Excellent
Based on 5,641 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: - very clean rooms - very good food in all restaurants - clean beach
Good
7.5
Pros: The location
Excellent
10.0
Pros: Great friendly staff. Clean. Fantastic pools.
Excellent
9.5
Pros: Swimming pool, rooms were clean, staff were good.
Excellent
10.0
Pros: Tha staff makes you feel at home and all the rest of the hotel is fantastic.
Excellent
8.8
Pros: Great location and a very comfortable hotel with modern finishes. The staff was extremely helpful and friendly.
Good
7.0
Excellent
10.0
Pros: This was an amazing hotel that took my breath away. . The breakfast was by far my favorite. Pool was the best location to relax even in the summer heat of Dubai. The concierge on the Monday evening was so helpful and friendly
Excellent
10.0
Pros: i would like to thanks the front desk stuff they was so good
Excellent
8.8
Pros: Excellent staff throughout - front office, concierge, housekeeping and at the lounge who really provided great friendly service. Lounge was excellent with good food and a great selection of drinks. Good range of outdoor facilities with availability of the neighboring Westin's included.
Details
Reviews
Overall 8.8 Excellent
Based on 5,641 reviews
Wellness
9.3
Location
9.3
Pool
8.9
Service
8.8
Beach
8.5
Breakfast
8.1
Amenities
8.0
Room
7.5
WiFi
7.2
Value
6.2
Comfort
5.9
Location
9.6
Service
8.8
Pool
8.7
Breakfast
8.0
Amenities
8.0
Room
7.5
Food
7.5
Value
6.3
Bar
6.2
Wellness
9.5
Location
9.2
Pool
9.1
Service
8.8
Beach
8.7
Breakfast
8.5
Food
8.1
Room
7.5
Comfort
5.7
Location
9.4
Pool
9.1
Service
8.8
Breakfast
8.5
Beach
8.4
Room
6.9
Comfort
5.4
8.8 Excellent
Pros: - very clean rooms - very good food in all restaurants - clean beach
Cons: - sometimes during the breakfast staff wasn't very quick we'd need to wait for 5 minutes to get spoon from them - construction side near the hotel opposite to the beach - furniture and beach towels are old and need a replace
7.5 Good
Pros: The location
Cons: Could use better shampoo for customers
10.0 Excellent
Pros: Great friendly staff. Clean. Fantastic pools.
Cons:
9.5 Excellent
Pros: Swimming pool, rooms were clean, staff were good.
Cons: Barasti bar was not as I expected.
10.0 Excellent
Pros: Tha staff makes you feel at home and all the rest of the hotel is fantastic.
Cons: The complication at the check-in is always a bit uncomfortable. I don't know why but there's always a complication with the payments and the credit cards. It is like they want to reconfirm the payments several times.
8.8 Excellent
Pros: Great location and a very comfortable hotel with modern finishes. The staff was extremely helpful and friendly.
Cons: There was a lot of construction in the area and think that the hotel should have notified us of this at the time of booking. On some evenings construction appeared to continue late into the night and again early in the morning. Despite double glazing on the windows the noise was sufficiently bad where my room was situated that it woke me most mornings. I felt the breakfast options were limited for 5 star hotel.
7.0 Good
Pros:
Cons: Rooms were not soundproof so we couldn’t sleep at night due to the next door room noise.
10.0 Excellent
Pros: This was an amazing hotel that took my breath away. . The breakfast was by far my favorite. Pool was the best location to relax even in the summer heat of Dubai. The concierge on the Monday evening was so helpful and friendly
Cons: The only negative was the security guard who lacks in customer service. I had brought 2 guests with me to wait for our desert safari up in my room and the security proceeded to be rude to my guests when explaining they need to scan their emirates ID. The odd thing is there were multiple people taking external guests up to their rooms without having to do the same requirements. I felt quite offended by this
10.0 Excellent
Pros: i would like to thanks the front desk stuff they was so good
Cons: Nile
8.8 Excellent
Pros: Excellent staff throughout - front office, concierge, housekeeping and at the lounge who really provided great friendly service. Lounge was excellent with good food and a great selection of drinks. Good range of outdoor facilities with availability of the neighboring Westin's included.
Cons: There is a lot of construction beside and in front of the hotel where several big buildings are being built offshore on newly reclaimed land as part of the Dubai Harbor project, but to be fair it wasn't that noisy - just not a nice view. Ate one lunchtime at the Westin's Italian restaurant, the food was a bit disappointing for the price.
Ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among Dubai beach resorts.Featuring a classic chic decor with subtle purple accents, our 220 rooms and suites are designed to stimulate your creativity while offering breath-taking views, as well as outstanding resort facilities to enrich your experience.
The hotel features 230 spacious and comfortable rooms and suites with different views of the Dubai shoreline from various heights and directions. With bedrooms separate from the seating area, Rixos The Palm Hotel & Suites offers space and privacy for families. Furthermore, the Resort has a range of restaurants, lounges and bars overlooking the ocean as well as a comprehensive and sophisticated banquet and meeting space.
Overall 8.8 Excellent
Based on 5,412 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.3
Pros: It was varied and enjoyable
Good
7.5
Pros: it was very nice
Excellent
9.3
Pros: Every thing met my expectations , from property , staff , food and recreation .
Excellent
9.3
Pros: My Anniversary Vacation We have been upgraded to Suite and they prepared a Cake for us and the room with filled with flowers and this was Impressive ,Special Thanks to Mr. Ahmed in guest relationship team who was trying his best to make our stay more comfortable and enjoyable Rixos the Palm is really suitable for Family’s as they take care of everything related to Kids starting from the rooms they put safety locks on the Balcony and The Food they have a food corner with Common Variates that kids love and "RIXEY" an Amazing Kids Area club, my Baby Habiba really Enjoyed the Pizza Making activity and Face Painting .In Rixey there are a lot of toys varties,activites and Lovely Swimming Pool that is covered in order to protect the kids from the Sun Thanks Afnan for your hard work and Taking care of the Babies and she always make sure that they are smiling and having fun :) The Hotel location Is fantastic in the middle of the beach and there are a lot of seating Variates on the beach which is really great
Good
6.3
Pros: Far out on the Palm. Nice hotel with all facilities that you can ask for. Great breakfast.
Excellent
10.0
Pros: The staff was super friendly and cooperative They upgraded our room as well
Excellent
10.0
Pros: Rixos has always been like our second home . Great hospitality. Great staff. Great food . This time special thanks to Natalia for making our stay memorable .
Excellent
10.0
Good
6.3
Pros: The room was nice. Good location
Excellent
10.0
Pros: The staff, the breakfast , the pool & the clean beach
Details
Reviews
Overall 8.8 Excellent
Based on 5,412 reviews
Beach
8.8
Amenities
8.5
Service
8.5
Room
8.3
Comfort
8.2
Food
8.2
WiFi
8.1
Wellness
8.0
Vibe
7.9
Breakfast
7.8
Location
7.6
Cleanliness
7.4
Value
5.9
Comfort
9.3
Amenities
9.0
Room
8.8
Service
8.6
Food
8.4
Breakfast
7.7
Location
7.3
Beach
9.1
Service
8.2
Amenities
8.2
Room
8.0
Food
7.6
Location
7.5
Pool
7.1
Breakfast
7.0
Value
5.6
Service
8.5
Food
8.4
Room
7.9
Location
7.6
8.3 Excellent
Pros: It was varied and enjoyable
Cons: Coffee
7.5 Good
Pros: it was very nice
Cons: the mirrors was to bad
9.3 Excellent
Pros: Every thing met my expectations , from property , staff , food and recreation .
Cons: NA
9.3 Excellent
Pros: My Anniversary Vacation We have been upgraded to Suite and they prepared a Cake for us and the room with filled with flowers and this was Impressive ,Special Thanks to Mr. Ahmed in guest relationship team who was trying his best to make our stay more comfortable and enjoyable Rixos the Palm is really suitable for Family’s as they take care of everything related to Kids starting from the rooms they put safety locks on the Balcony and The Food they have a food corner with Common Variates that kids love and "RIXEY" an Amazing Kids Area club, my Baby Habiba really Enjoyed the Pizza Making activity and Face Painting .In Rixey there are a lot of toys varties,activites and Lovely Swimming Pool that is covered in order to protect the kids from the Sun Thanks Afnan for your hard work and Taking care of the Babies and she always make sure that they are smiling and having fun :) The Hotel location Is fantastic in the middle of the beach and there are a lot of seating Variates on the beach which is really great
Cons: The check in process was really slow, At the first night There were ants on the coach that’s why there was an upgrade to the Suite, My Husband face Got burned out after using the Hotel Shampoo (Chemical Burn) .So I believe if anyone have sensitive skin should avoid using it as there was no precaution written in Shampoo The Suite Fridge and the Air Condition was not working we called the room service for two days to fix it and there were no response and the issue was solved only after contacting Mr. Ahmed in guest relations they send one to replace the fridge.
6.3 Good
Pros: Far out on the Palm. Nice hotel with all facilities that you can ask for. Great breakfast.
Cons: The hotel double charged. no response over the home page. Call during the day but asked to call after 4 PM. Then asked to mail. The only man (according to the hotel) that can clear the double charge is reached by mail but mailbox is full and mail bounces. One month later still no refund.
10.0 Excellent
Pros: The staff was super friendly and cooperative They upgraded our room as well
Cons:
10.0 Excellent
Pros: Rixos has always been like our second home . Great hospitality. Great staff. Great food . This time special thanks to Natalia for making our stay memorable .
Cons: Nothing
10.0 Excellent
Pros:
Cons: all things
6.3 Good
Pros: The room was nice. Good location
Cons: When we first arrived we had to wait a long time to be checked in. A staff member told us to go and sit down and they will come to us but this never happened. As we were waiting other guests who arrived after us were being checked in before us. Eventually we got to our room which was nice and comfortable. As we live in Dubai we were only staying one night meeting up with friends visiting from Kuwait. We went for the all inclusive package, however when we arrived and called to make a dinner reservation we were told there were no tables available in any of the restaurants. My partner even was laughed at down the phone when this news was given. What good is an all inclusive package if you can’t even eat in the hotel we asked ourselves? Anyway we then went down to reception to explain the situation and to be fair a staff member was very helpful and managed to book us a table at the steak restaurant. When we arrived that evening there were lots of tables available and it was definitely not full. After the meal our party went to the bar and had seats outside where we could have some shisha. Someone came to take our order, but the drinks took ages to get to us and my friend who ordered shisha never actually received it. After one round of drinks we gave up and retreated to our rooms for a nights sleep. Overall the experience was unfortunately not great, especially for a 5 star hotel and especially comparing it to other hotels close by where we have stayed before. I don’t think we will be returning any time soon...
10.0 Excellent
Pros: The staff, the breakfast , the pool & the clean beach
Cons: Nothing .. made my weekend the greatest one ever
The hotel features 230 spacious and comfortable rooms and suites with different views of the Dubai shoreline from various heights and directions. With bedrooms separate from the seating area, Rixos The Palm Hotel & Suites offers space and privacy for families. Furthermore, the Resort has a range of restaurants, lounges and bars overlooking the ocean as well as a comprehensive and sophisticated banquet and meeting space.
When visiting Dubai, guests can enjoy the glamour at the Five Palm Jumeirah Dubai. The Five Palm offers travelers an experience like no other. Guests can choose form many types of rooms here. The Superior rooms feature private balconies for sunbathing, Wi-Fi, rain showers, large bath tubs, turn down service, coffee makers, and a refreshment center. The Superior Sea View rooms show guests the gorgeous views of the seas of Dubai and Burj Al Arab. These rooms face east so guests can enjoy the sunrise each morning. Guests can also look into living at the Five Palms if business has them coming to Dubai more often. When it’s time to dine and relax, guests can go to the Penthouse. It is a roof top club and lounge for guests. There are 2 glass-lined pools here, a dance club, and some amazing food and drinks. The sunset views are just a small reason that guests love to spend time up here. The Five Palm features some delicious dining options on site. Guests can enjoy food at Maiden Shanghai, pastries at the Delisserie, and drinks at the Penthouse. For those wanting to relax more, there is the Spa at Five, the Elixir Clinic, and the 24-hour state of the art gym. When visiting a beautiful city like Dubai, it is important that guests find the hotel where they are treated like royalty. The Five Palm is it! Guests will enjoy supreme customer service and outstanding rooms.
Overall 8.7 Excellent
Based on 11,839 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: Special thanks for extra care from Ms. Miya at guest services. She made our stay as pleasant as we expected.
Excellent
10.0
Pros: room service was so perfect , Zeeshan and Satytoj did there best for cleaning and helping us , they deserve more
Excellent
10.0
Pros: The staff was so attentive and helpful, great location and vibe during the day and night
Excellent
10.0
Pros: Everything nice
Excellent
10.0
Pros: Very nice programs and night life, plus i love their pool
Excellent
10.0
Pros: Excellent pool and service and amazing pool club at the penthouse. Great staff.
Excellent
8.8
Pros: Pool ambience and buffet
Good
7.0
Pros: The staff
Excellent
9.3
Excellent
9.3
Pros: The pools, breakfast and the penthouse plus the level of service
Details
Reviews
Overall 8.7 Excellent
Based on 11,839 reviews
Vibe
8.8
Room
8.4
Service
8.4
Breakfast
8.3
Food
8.1
Cleanliness
7.9
Location
7.8
Amenities
7.5
Pool
6.8
Comfort
6.5
WiFi
5.1
Value
4.6
Beach
4.2
Vibe
9.0
Breakfast
8.6
Service
8.6
Room
8.4
Location
8.2
Pool
7.0
Bar
6.9
Value
4.5
Beach
4.2
Service
8.8
Vibe
8.3
Room
8.1
Breakfast
7.7
Location
7.6
Amenities
7.2
Pool
6.1
Value
4.2
Beach
3.9
Service
8.5
Breakfast
8.4
Vibe
8.3
Room
8.2
Location
7.9
Amenities
7.5
Food
7.5
Beach
4.5
Value
4.0
Service
7.8
Amenities
7.3
Pool
6.9
6.3 Good
Pros: Special thanks for extra care from Ms. Miya at guest services. She made our stay as pleasant as we expected.
Cons: Prices of Resturants/Prices of Pool bar
10.0 Excellent
Pros: room service was so perfect , Zeeshan and Satytoj did there best for cleaning and helping us , they deserve more
Cons:
10.0 Excellent
Pros: The staff was so attentive and helpful, great location and vibe during the day and night
Cons: Maybe have more power points in the rooms and bathroom
10.0 Excellent
Pros: Everything nice
Cons: Very nice
10.0 Excellent
Pros: Very nice programs and night life, plus i love their pool
Cons: Water of the pool looks little dirty
10.0 Excellent
Pros: Excellent pool and service and amazing pool club at the penthouse. Great staff.
Cons:
8.8 Excellent
Pros: Pool ambience and buffet
Cons:
7.0 Good
Pros: The staff
Cons: Was so crowded took me a lot of time to check in , no control , also many of the other guests were bothering us .
9.3 Excellent
Pros:
Cons: During the fully book for the hotel the service is very bad & they took alot of time to service you
9.3 Excellent
Pros: The pools, breakfast and the penthouse plus the level of service
Cons: I don’t have anything bad to say
When visiting Dubai, guests can enjoy the glamour at the Five Palm Jumeirah Dubai. The Five Palm offers travelers an experience like no other. Guests can choose form many types of rooms here. The Superior rooms feature private balconies for sunbathing, Wi-Fi, rain showers, large bath tubs, turn down service, coffee makers, and a refreshment center. The Superior Sea View rooms show guests the gorgeous views of the seas of Dubai and Burj Al Arab. These rooms face east so guests can enjoy the sunrise each morning. Guests can also look into living at the Five Palms if business has them coming to Dubai more often. When it’s time to dine and relax, guests can go to the Penthouse. It is a roof top club and lounge for guests. There are 2 glass-lined pools here, a dance club, and some amazing food and drinks. The sunset views are just a small reason that guests love to spend time up here. The Five Palm features some delicious dining options on site. Guests can enjoy food at Maiden Shanghai, pastries at the Delisserie, and drinks at the Penthouse. For those wanting to relax more, there is the Spa at Five, the Elixir Clinic, and the 24-hour state of the art gym. When visiting a beautiful city like Dubai, it is important that guests find the hotel where they are treated like royalty. The Five Palm is it! Guests will enjoy supreme customer service and outstanding rooms.
From creative restaurants and bars showcasing culinary exhibitionism to indulgent journeys at Samāna Spa and championship polo fields. A bold contrast to the conventional flamboyance of the city’s skyscraping hotels.
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Overall 8.7 Excellent
Based on 1,524 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.8
Pros: The swimming pool area was perfect too!
Mediocre
3.8
Pros: The pool
Excellent
8.8
Pros: Location the decoration and the price
Excellent
9.5
Pros: The Villa was spacious and very clean The private pool was amazing The in-room dining was tasty The staff werw very helpful and always smiling made us feel very welcomed
Okay
5.8
Pros: The villa is really nice, but it requires some renovation around technology and ambient lighting.
Excellent
10.0
Pros: Very modern and convenient ! Definitely it isn’t the last visit
Excellent
8.3
Pros: Everything was excellent
Mediocre
3.0
Pros: Nothing
Excellent
9.5
Pros: The place is clean, restaurant is excellent, staff is very welcoming. Real nice stay.
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Details
Reviews
Overall 8.7 Excellent
Based on 1,524 reviews
Wellness
10.0
Vibe
9.7
Bar
9.2
Amenities
8.7
Service
8.1
Room
8.0
Breakfast
7.4
Food
7.3
Location
7.3
Pool
6.7
Value
5.3
Cleanliness
3.9
Service
8.4
Comfort
8.2
Room
7.5
Pool
6.6
Room
7.1
8.8 Excellent
Pros: The swimming pool area was perfect too!
Cons: Nothing at all
3.8 Mediocre
Pros: The pool
Cons: The facility was dirty - insects and bugs in the rooms - AC was not working well - staff was slow and not cooperative
8.8 Excellent
Pros: Location the decoration and the price
Cons: There is no signs to the reception i got lost and the pool side should be more clean
9.5 Excellent
Pros: The Villa was spacious and very clean The private pool was amazing The in-room dining was tasty The staff werw very helpful and always smiling made us feel very welcomed
Cons: The bed was not comfortable, but manageable...
5.8 Okay
Pros: The villa is really nice, but it requires some renovation around technology and ambient lighting.
Cons: The swimming pool was really dirty as well as the sitting tables outside and the surroundings. Any new visitor expects cleanliness for the value of money he’s paying. Electrical inspections must be carried out for all villa since someone of the amenities are not working properly due to electrical issues. The in villa dining menu could have more options and i suggest adding blue tooth speakers for ease of connections as some of the technology used is now obsolete.
10.0 Excellent
Pros: Very modern and convenient ! Definitely it isn’t the last visit
Cons:
8.3 Excellent
Pros: Everything was excellent
Cons: It was not that much much clean, the dust was not n the floor and on the tables also we foundaby spiders in the room and toilet
3.0 Mediocre
Pros: Nothing
Cons: The pool is dirty
9.5 Excellent
Pros: The place is clean, restaurant is excellent, staff is very welcoming. Real nice stay.
Cons:
From creative restaurants and bars showcasing culinary exhibitionism to indulgent journeys at Samāna Spa and championship polo fields. A bold contrast to the conventional flamboyance of the city’s skyscraping hotels.
The Retreat Palm Dubai - MGallery by Sofitel is the first holistic wellbeing resort in the Middle East, offering an immersive, enchanting experience that inspires lifelong memories. Located on the East Crescent of Palm Jumeirah, just 30 minutes from two Dubai's major airports, the beachfront resort features 255 rooms and suites, the Executive Lounge, a variety of dining venues and the first Rayya Wellness Center offering 360 degree wellness solutions.
Overall 8.6 Excellent
Based on 4,431 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: I liked everything The room, the staff and all the facilities and breakfast I asked for a surprise cake for my wife to celebrate our 3rd anniversary and they did it
Excellent
9.5
Pros: It was one of the best hotel stay I had here in dubaj Kateryna and joebert were best.. thank you for making my birthday extra special. A must-experience retreat indeed.
Excellent
9.5
Pros: The room is wide and clean Staff are amazing Pool is cool
Excellent
10.0
Pros: The spa and pool were great and the food was amazing!
Excellent
10.0
Pros: The pool, the restaurant, everything is outstanding
Okay
4.5
Good
7.5
Pros: Staff are very welcoming and over kind, clean, location, good for family
Excellent
9.3
Pros: The location
Excellent
10.0
Pros: - The view was beautiful - The pool was clean and the water temperature was perfect - The beach was quite and relaxing - Great and fast room service
Excellent
10.0
Pros: Everything .
Details
Reviews
Overall 8.6 Excellent
Based on 4,431 reviews
Vibe
9.4
Cleanliness
8.7
Pool
8.7
Breakfast
8.6
Wellness
8.5
Service
8.5
Room
8.3
Food
7.8
WiFi
7.6
Location
6.8
Value
6.0
Vibe
9.4
Food
9.0
Pool
8.8
Breakfast
8.6
Room
8.6
Cleanliness
8.5
Service
8.2
Location
6.9
Value
6.0
Vibe
9.0
Breakfast
8.8
Cleanliness
8.7
Pool
8.5
Room
8.3
Service
8.1
Food
7.5
Location
6.3
Pool
8.5
Wellness
8.3
Service
8.1
Room
7.5
Beach
6.9
Value
6.7
Location
6.4
Comfort
6.1
10.0 Excellent
Pros: I liked everything The room, the staff and all the facilities and breakfast I asked for a surprise cake for my wife to celebrate our 3rd anniversary and they did it
Cons: Only one thing I didn’t like that I stayed only for 1 night it wasn’t enough at all
9.5 Excellent
Pros: It was one of the best hotel stay I had here in dubaj Kateryna and joebert were best.. thank you for making my birthday extra special. A must-experience retreat indeed.
Cons: less resto
9.5 Excellent
Pros: The room is wide and clean Staff are amazing Pool is cool
Cons: Little far from the city center but good to clear your mind
10.0 Excellent
Pros: The spa and pool were great and the food was amazing!
Cons:
10.0 Excellent
Pros: The pool, the restaurant, everything is outstanding
Cons:
4.5 Okay
Pros:
Cons: I had a payment problem by the staff and it was their mistake which in my opinion made them take more money than what they should
7.5 Good
Pros: Staff are very welcoming and over kind, clean, location, good for family
Cons: The size of the pool is really exaggerated in the pictures but still ok. Everything was good but the operator need to look on the following details: Although the staff are friendly and very kind, but i think they don't have much experience in the hospitality domain (for instance, when the room service guy was knocking on the door to give me the birthday cake we were sleeping, so he tried to open with his card!!) The breakfast is poor and the restaurant space not enough, so we waited on the waiting list for approximately 10 minutes Its a healthy style hotel so everything is restricted "smoking, drinking, ... The pool bar menu and food
9.3 Excellent
Pros: The location
Cons: Mini bar very poor.. Requires more staff.. during busy days the staff are overwhelmed with visitors..
10.0 Excellent
Pros: - The view was beautiful - The pool was clean and the water temperature was perfect - The beach was quite and relaxing - Great and fast room service
Cons: Check in took longer than expected
10.0 Excellent
Pros: Everything .
Cons: Breakfast is expensive.
The Retreat Palm Dubai - MGallery by Sofitel is the first holistic wellbeing resort in the Middle East, offering an immersive, enchanting experience that inspires lifelong memories. Located on the East Crescent of Palm Jumeirah, just 30 minutes from two Dubai's major airports, the beachfront resort features 255 rooms and suites, the Executive Lounge, a variety of dining venues and the first Rayya Wellness Center offering 360 degree wellness solutions.
This five star luxury beach resort is Dubai's favorite beach haven. A modern paradise with superb relaxation and leisure facilities set in the middle of 10,000 square meters of landscaped gardens shaded by palm trees, the Sheraton Jumeirah Beach Resort features 256 spacious Rooms and Suites with excellent views of the sea or The Walk, and offers a wide range of activities including water sports, Armonia Spa, kids' club with a range of activities, Turkish Hamam and multiple sports facilities for all the family. Come visit us at Sheraton Jumeirah Beach Resort and let us take care of you!
Overall 8.5 Excellent
Based on 4,062 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Really amazing friendly helpful staff. Loved the club room experience. Great location will definitely return!
Excellent
10.0
Pros: Thank you so much
Good
6.3
Pros: The location is super perfect! Close to Jbr walk area with lots of food options as well. The staff are very welcoming and highly professional.
Excellent
8.8
Pros: The rooms are clean and comfortable The staff are super friendly, the whole team is very well choosen Location on the beach and in JBR
Excellent
9.3
Pros: yes
Excellent
8.3
Pros: The food was amazing - we paid for half-board which was definitely worth the money.
Excellent
10.0
Pros: Great hotel
Good
6.8
Pros: Location
Excellent
10.0
Pros: Swimming pool
Good
6.3
Pros: Location otherwise the hotel is old and small
Excellent
10.0
Pros: Love the beach and pool area. The restaurants were amazing.
Good
7.7
Pros: Good stay! Got a great rate bc it's the hottest time of the year, super friendly staff.
Details
Reviews
Overall 8.5 Excellent
Based on 4,062 reviews
Location
9.3
Beach
8.8
WiFi
8.5
Service
8.2
Breakfast
7.9
Pool
7.8
Amenities
7.5
Room
6.5
Value
5.0
Vibe
4.4
Service
9.2
Location
9.0
Beach
8.6
Food
8.2
Breakfast
8.0
Amenities
7.8
Pool
7.6
Room
6.9
Value
5.1
Vibe
3.9
Location
9.3
Beach
8.6
Breakfast
8.1
Service
7.9
Pool
7.8
Food
7.7
Room
6.2
Value
4.9
Vibe
3.0
Location
9.4
Beach
8.6
Service
8.6
Amenities
7.4
Room
5.6
10.0 Excellent
Pros: Really amazing friendly helpful staff. Loved the club room experience. Great location will definitely return!
Cons: Rooms look a bit dated
10.0 Excellent
Pros: Thank you so much
Cons: Good amazing wonderful
6.3 Good
Pros: The location is super perfect! Close to Jbr walk area with lots of food options as well. The staff are very welcoming and highly professional.
Cons: The room was not clean. The bathrobe was all in red lipstick, and old, this is terrible. Photo attached
8.8 Excellent
Pros: The rooms are clean and comfortable The staff are super friendly, the whole team is very well choosen Location on the beach and in JBR
Cons: Only small remarques concerning the breakfast area can be bigger to avoid waiting for a table
9.3 Excellent
Pros: yes
Cons: security guard told to us if you want to swimming go to public and swimming her not allowed special in summer time afternoon and evening very hot I think lot of customer the went swimming night
8.3 Excellent
Pros: The food was amazing - we paid for half-board which was definitely worth the money.
Cons:
10.0 Excellent
Pros: Great hotel
Cons: All good
6.8 Good
Pros: Location
Cons: Old furniture
10.0 Excellent
Pros: Swimming pool
Cons: Everything was fine.
6.3 Good
Pros: Location otherwise the hotel is old and small
Cons: the beach is bad and no chairs and sun hats the rooftop bar doesn´t have any animation the pool doesn´t have any animation too the breakfast roomis very small
10.0 Excellent
Pros: Love the beach and pool area. The restaurants were amazing.
Cons:
7.7 Good
Pros: Good stay! Got a great rate bc it's the hottest time of the year, super friendly staff.
Cons:
This five star luxury beach resort is Dubai's favorite beach haven. A modern paradise with superb relaxation and leisure facilities set in the middle of 10,000 square meters of landscaped gardens shaded by palm trees, the Sheraton Jumeirah Beach Resort features 256 spacious Rooms and Suites with excellent views of the sea or The Walk, and offers a wide range of activities including water sports, Armonia Spa, kids' club with a range of activities, Turkish Hamam and multiple sports facilities for all the family. Come visit us at Sheraton Jumeirah Beach Resort and let us take care of you!
Located beside La Mer in Jumeirah 1 and 10 minutes walking distance from Laguna Waterpark, Dubai Marine Beach Resort boasts a private beach front, features 3 swimming pools, 2 tennis courts and 14 dining and entertainment venues. It offers an extensive spa and a wide range of sports activities. The spacious rooms have elegant design and plush bedding. The hotel is a 10 minutes' drive from Burj Khalifa and 12 km from Dubai International Airport. Guests can enjoy free WiFi throughout the property.
Overall 8.3 Excellent
Based on 6,215 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6.8
Pros: Design of the. Hotel and nature
Good
7.5
Pros: the staff are accomodating. the view is so nice and relaxing..
Good
7.0
Pros: The room was spacious, the breakfast spread was incredible, lots of dining and partying options and great location
Excellent
10.0
Pros: We took the Family room, and the room is big and clean. Toilet is clean and huge. We love the scenery full of big trees around the Resort and we feel that it's not Dubai because of the big Trees, sound of the running water from the falls, birds chirping. It has 3 swimming pools, and the beach is clean with white sand, It's for Family.
Okay
4.5
Pros: Convenience of the hotel
Excellent
10.0
Pros: The resort has its on private beach. The service, rooms and resort overall were amazing. There is a good variety of restaurants, bars and even a couple of nightclubs for night entertainment. Loved the pools as well. Taxis are always available outside the resort so no need to wait for transport.
Okay
5.0
Pros: Location , there are two employees their names “Benz” & Ahmed they are cooperative There is one lady her name “Mary” she is very tough
Excellent
10.0
Pros: Everything was perfect. The staff were amazing. The facilities were exceptional. Food was varied and well cooked. Room service was superb
Okay
5.8
Pros: The Lebanese and fish restaurant were great. The front desk employees were amazing
Excellent
9.3
Pros: Am in love with this hotel Sure i well be back to u no other hotel only you Love you All. Bader Kuwait
Details
Reviews
Overall 8.3 Excellent
Based on 6,215 reviews
Location
8.7
Beach
8.3
Service
7.8
Amenities
7.0
Breakfast
6.6
Comfort
5.3
Room
5.2
Cleanliness
5.0
Value
4.7
WiFi
4.3
Location
9.1
Pool
8.7
Beach
8.7
Service
8.6
Breakfast
7.2
Amenities
7.1
Vibe
4.8
Value
4.8
Cleanliness
4.6
Comfort
4.5
Room
4.1
Location
8.5
Service
7.1
Amenities
6.6
Breakfast
6.3
Comfort
4.8
Cleanliness
4.1
Vibe
4.1
Room
3.6
Location
8.7
Beach
8.4
Service
7.6
Breakfast
6.6
Amenities
6.4
Comfort
5.6
Room
4.7
Vibe
4.4
6.8 Good
Pros: Design of the. Hotel and nature
Cons: Slow service and no clear. Communication from the employees about the rooms when booking. And. Hotel is not. For. Kids Need with facility and. Provided room and service
7.5 Good
Pros: the staff are accomodating. the view is so nice and relaxing..
Cons: our room is basement. all the time there is some noise outside the door. seems there is storage room collecting and transferimg thing from the cabinet or storage room. the bed sheet still some smell old. but the rest is all good.
7.0 Good
Pros: The room was spacious, the breakfast spread was incredible, lots of dining and partying options and great location
Cons: The bathroom was filthy and the shower water had no pressure. When we called to have it fixed, a plumber just came and banged on the tap and opened the drain. It was disgusting! The balcony furniture was also very dusty. It was uncomfortable not being able to take a shower after spending hours out in the heat. The staff did try to help but it didn't help.
10.0 Excellent
Pros: We took the Family room, and the room is big and clean. Toilet is clean and huge. We love the scenery full of big trees around the Resort and we feel that it's not Dubai because of the big Trees, sound of the running water from the falls, birds chirping. It has 3 swimming pools, and the beach is clean with white sand, It's for Family.
Cons:
4.5 Okay
Pros: Convenience of the hotel
Cons: Congestion outside and Noisy late at night from traffic drop off. Basic rooms and noise from AC.
Front desk inflexibility
10.0 Excellent
Pros: The resort has its on private beach. The service, rooms and resort overall were amazing. There is a good variety of restaurants, bars and even a couple of nightclubs for night entertainment. Loved the pools as well. Taxis are always available outside the resort so no need to wait for transport.
Cons:
5.0 Okay
Pros: Location , there are two employees their names “Benz” & Ahmed they are cooperative There is one lady her name “Mary” she is very tough
Cons: I don’t like it because it only depends on the night clubs
10.0 Excellent
Pros: Everything was perfect. The staff were amazing. The facilities were exceptional. Food was varied and well cooked. Room service was superb
Cons: The only thing was that the shower water did not run cold and it's much meeded
5.8 Okay
Pros: The Lebanese and fish restaurant were great. The front desk employees were amazing
Cons: Found a cockroach in my closet and I didn’t appreciate the double standard at the pool area. U could only play English music and not Arabic which I found quite racist. I was told off by 2 employees one to lower the music the other it’s not allowed. I will not be going there again for sure
9.3 Excellent
Pros: Am in love with this hotel Sure i well be back to u no other hotel only you Love you All. Bader Kuwait
Cons: Room Service 2 days no one clean my room and i called them 4 time Still no body come untill i saw Some girl fortuitously i told her and then she clean my room.
Located beside La Mer in Jumeirah 1 and 10 minutes walking distance from Laguna Waterpark, Dubai Marine Beach Resort boasts a private beach front, features 3 swimming pools, 2 tennis courts and 14 dining and entertainment venues. It offers an extensive spa and a wide range of sports activities. The spacious rooms have elegant design and plush bedding. The hotel is a 10 minutes' drive from Burj Khalifa and 12 km from Dubai International Airport. Guests can enjoy free WiFi throughout the property.
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