Ramee Rose Hotel

Only location and nothing else

I don’t know from were to start. Firstly i booked wrong dates, it was my mistake fair enough but when I phoned the hotel even though they had free rooms they said they cant change the booking because i didn’t booked directly with them. When i asked for voucher so i can use the booking sometimes later again they refused. This was my honest mistake so i didn’t took it too deep. I immediately booked another room. My husband was already in Dubai renewing his uae visa and emirates id so he was supposed to check first. They didn’t let him inn with a copy of passport or id even though he had showed them why he doesn’t have them. Staff were super rude and not helpful at all. I arrived there after few hours and they told me same and also no are not giving a refund and they ate not telling my husband to stay with me because apparently they said visitors ate not allowed . So we had one more friend with us and she took the room for herself and me and husband we went to other place. When she got in the room there was a big stain on the bed linen and also black long hair on the carper all over the room. The mirror in the bathroom it was also dirty and the toilet bowl so old. To be more sad later in the night when we walked her to the hotel they were many people going inn and out without checking inn and nobody was asking for their id, this was just the same day when they made such a big drama to let my husband to stay with me only because his document were for renewal even though we offered them copies or even original uae driving license that has the same details like the id. To make it even more disappointing when i walked my friend to the lift some guy, employee in the hotel because he had a black uniform saying assistant on his badge, was asking us for room number and after party. Even after i told him to leave us alone he asked few more times walking us to the lift and when I shouted at him he eventually gave up.