2 stars
Phoenicia Grand Hotel
Nasser Square, Opposite Baniyas Metro Station, Dubai 4467, United Arab Emirates
Dubai, United Arab Emirates
See location+971 502 524 267Photos of Phoenicia Grand Hotel
Overview
Hotel with 2 restaurants, near Gold Souk This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite. Phoenicia Hotel offers 92 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at Phoenicia Grand Hotel
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Adapter
- Air-conditioned
- Dustbins
General
- Seating area
- Sofa
- Lockers
- Telephone
- Tile/marble floor
- City view
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Spa
- Spa and wellness centre
- Massage
- Spa
Workspace
- Fax/photocopying
- Desk
Things to do
- Karaoke
- Night club
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Complimentary breakfast
Reviews of Phoenicia Grand Hotel
4.6
Mediocre
924 verified ratings
Wonderful
126
Very good
92
Good
155
Okay
80
Fair
120
Mediocre
70
Poor
281
Summary of reviews
Guests say
Guests appreciated the hotel's great location, with easy access to metro stations and nearby restaurants. However, many expressed dissatisfaction with the service, citing rude staff and poor communication. Cleanliness was also a major concern, with reports of dirty rooms and inadequate housekeeping.AI-generated from customer reviews
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Score by provider
4.4 out of 10
9 reviews
5.7 out of 10
1 review
Location
Nasser Square, Opposite Baniyas Metro Station, Dubai 4467
What's nearby
- Dubai City Centre1 km
- Al Karama2.2 km
- Oud Metha3.4 km
- Port Saeed3.9 km
- Trade Centre 15.6 km
- Dubai Creek6.5 km
- Dubai International Financial Centre6.6 km
- Dubai Festival City6.6 km
- Jumeirah Beach7.1 km
- Sheikh Zayed Road7.8 km
- Dubai Mall8.5 km
- Burj Khalifa8.6 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Phoenicia Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Phoenicia Grand Hotel
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See most recommended stays in DubaiGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
5.0 | 8.6 km | Dubai Intl | 6.1 km |
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