Prices are in New Zealand Dollars.

Hyatt Regency Dubai Creek Heights Residences

Dubai Healthcare City, 20th Street, Dubai, United Arab Emirates
+971 4553 1234

Cheapest
rate per night

8.5

Excellent
based on 5,882 reviews
Hyatt Regency Dubai Creek Heights Residences - Dubai, United Arab Emirates
Check-in
-
Check-out
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Provider Nightly total
Cancelon $154
AMOMA $164
Prestigia $215
Cancelon
AMOMA
Prestigia

Good to know

Value for money 8.2
Distance to city centre 6.4 km
Location rating 8.3

Rooms

Check-in
Check-out

Leisure rooms

$524+

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Bed type
Provider
Nightly base price
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Unknown
$524 per night

Double rooms

$164+

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Bed type
Provider
Nightly base price
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Unknown
$164 per night
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Unknown
$335 per night

Standard rooms

$154+

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Nightly base price
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$154 per night

Deluxe rooms

$312+

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Bed type
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Nightly base price
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Unknown
$312 per night
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Unknown
$313 per night
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Unknown
$335 per night
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Unknown
$341 per night

Reviews

Pros

Cons

Traveller rating

629
189
64
22
1

Time of year

Traveller type

Show reviews that mention

+
bedroom apartment in 143 reviews
breakfast buffet in 196 reviews
burj khalifa in 43 reviews
elevators were too slow in 10 reviews
excellent room in 73 reviews
great view in 74 reviews
house keeping in 11 reviews
late check in 94 reviews
living room in 204 reviews
long time in 92 reviews
new year in 23 reviews
ready to help in 7 reviews
reception staff in 254 reviews
room service in 137 reviews
swimming pool in 26 reviews
valet parking in 55 reviews
value for money in 43 reviews
waiting too long in 5 reviews
  • Excellent
    Oct 2019
    10.0

    The room, facilities, food, view.

    Two different parking !

  • Excellent
    Oct 2019
    8.3

    Rooms spacious, very clean, good value for cost, breakfast excellent, beautiful architecture and design

    Breakfast room is too small for the size of the hotel, can be a wait for breakfast, check out experience awful. Some staff not trained in the checkout process (causing unnecessary delays). One out of the many staff members were smiling, they all were so serious and I didn’t see HYATT level customer service demonstrated. When other customers brought complaints to the staff they didn’t do a good job listening and fixing the customers issues, rather said the customer was wrong and wanted the customer to go away, was dismissive (taller gentleman named Elwin or Elvin). The check out line was very long and the staff was processing checkouts very slowly. I called the valet ahead of time to have my car prepared for pick up And from the time that I called to the time They brought car was about 30 minutes. Facility was excellent, breakfast excellent. However, for a Hyatt branded facility, the management really needs to revisit customer service standards and providing services in a timely manner. Concierge staff should not be dismissing customers complaints or wanting to move on to other customers without making sure the customer is completely satisfied.

  • Excellent
    Oct 2019
    9.6

    Hotel is excellent, extremely clean, staff very friendly. Location is good (depends what you prefer) but it is close to the airport (10 min by taxi) and about 45 min to Dubai center (Dubai Mall / Burj Khalifa / Dubai Fountain). Metro station is near the hotel so was very convenient to use it. There is great and clean swimming pool (they give you towels). Few restaurants in the hotel (though we didn't eat there) and "Eve bar" at 34th floor with the perfect view of the city. We enjoyed it a lot.

    All was good. We didn't spend lot of time in the hotel since we wanted to see Dubai but would go in the same hotel again.

  • Poor
    Oct 2019
    1.0

    They upgraded me to a suite

    They crashed my car when I gave it to the valet but denied the fact that they did while stating that the cameras were foggy due to weather conditions at night.

  • Mediocre
    Oct 2019
    3.3

    Convenient locations

    Staff was not professional

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About

Overview

With a stay at Hyatt Regency Dubai Creek Heights Residences in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Creek and Wafi City Mall. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 11 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary (available on request).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 5,882 reviews

8.9

Cleanliness

8.9

Comfort

8.4

Staff

8.2

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Airport shuttle
Free parking
Designated smoking area
Storage available
Terrace/Patio
Rooftop
EV charging station
Lift
Massage
Laundry facilities
Hairdryer
Cable or satellite TV
Coffee shop
Kitchen/kitchenette
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Free valet parking
Wedding services
Linens
Towels

Photos

Hyatt Regency Dubai Creek Heights Residences - Dubai - Building All photos (41)
Hyatt Regency Dubai Creek Heights Residences - Dubai - Balcony Balcony (1)
Hyatt Regency Dubai Creek Heights Residences - Dubai - Bar Bar (1)
Hyatt Regency Dubai Creek Heights Residences - Dubai - Bathroom Bathroom (3)
Hyatt Regency Dubai Creek Heights Residences - Dubai - Bedroom Bedroom (4)

Location

Most popular landmarks

  • Dubai Creek 2.6 km
  • Zabeel Park 2.8 km
  • Dubai Museum 4.2 km
  • Grand Mosque 4.3 km
  • Emirates Towers 4.5 km
  • Gold Souq 4.9 km

Dubai travel guide

Learn about Dubai on KAYAK

Getting Around

Dubai Intl & other airports 4.6 km
Sharjah 21.6 km
Dubai Bus Station Shei 3.8 km
Dubai Main Bus Station 24.8 km

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