Not a nice hotel
Maids were nice, only positive.
Floor and hallways were dirty, tv was old and some channels didn't work, battery in door broke, swimming pool wasn't filled, no fitness center or store to buy things. Sheets were dirty..
Pretty good for the money. If you want more, you h
The room itself was cleaner than other similarly priced hotels I've been in. Staff was friendly and helpful. We didn't go to the pool but from our window it looked pretty great. Also didn't visit the bar or restaurant but am glad to know they're there. I'd definitely consider staying there again, not because it's the best hotel but because for the money, I have seen worse. At this price point, you can't expect a perfectly updated facility.
Amenities were spare (no conditioner) but that wasn't a big deal. Location was pretty good. Lobby was a bit of a shambles with missing ceiling tiles, broken window, visible hair product stains on every seat, but it didn't seem disgusting, just old.
Depends on the room
They initially gave us the wrong room. The first room smelled very smoky, older style tv, scratched tv stand. Front desk apologized and upgraded us to a penthouse suite. It was really great! Great view, clean, nice furniture and good bathrooms. Only complaint- sleep number bed did not work.
Old and needing updating
Bed comfort great. Front desk personnel very nice and efficent
Trash everywhere no attention to detail in common areas more like a local dive hotel with good beds rather than a brand name hotel group
Lots of hot water Lots of good tv channels, including premium (HBO) Easy check out Room service available
Sleep Number bed didn't adjust firmness. Old projection TV barely had reception (for the Oscars!) Sheets were visibly stained. Took 30-40 minutes to check in No one answered at room service for an hour Coffee in room only replenished once in a 5 night stay Power outlets awkwardly placed - hard to plug in
We had asked for additional blankets two different times, the first time they said they would bring them up but 4 hours later nothing arrived so we called back and the desk person was very rude and said "we are out, there's no more blankets, there is nothing I can do for you". So two of us staying in the room slept on the couch bed with no blankets! It was miserable and I will never stay there again.
My reservation was fouled up. Made it through bookonline.com. Clerk was indifferent and not eager to help. I had to call the "800" number and put the clerk on the phone with the agent there. The clerk should have done that without me having to lead him by the nose.
The concierge staff were fantastic and knowledgeable.
They brought up the fact that I had made reservations on hotels.com and treated me worse because of it. The front desk staff were extremely unpleasant.
When you stay at Love Field Hotel and Suites in Dallas, you'll be in the business district and close to University of Texas Southwestern Medical School and Frontiers of Flight Museum. This hotel is within close proximity of Parkland Memorial Hospital - UT Southwestern and Children's Medical Center of Dallas.Rooms Make yourself at home in one of the 296 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. Don’t miss out on the many recreational opportunities, including an outdoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional features include complimentary wireless Internet access, gift shops/newsstands, and wedding services.Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has 16,000 square feet (1486 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Policies vary by room type and provider.