Convenient location but needs a refresh
Fella like a boutique hotel, decent sized rooms, nice lobby
Rooms looked tired. Rooms need an upgrade plus bathrooms need updating. The valet is a nightmare. I have stayed here at least 10 times and the valet is always backed up. They are doing something wrong and need to figure it out. They now have a way for you to text them your car tag number when you want it brought up. Seems to help but still had times where I would show up and the car would not be there. Service is good not great. Love the location and the size of the hotel.
Nice sized rooms and nice amenities.
Part of the room needed to be repainted and it looked like someone had plastered liquid all over one of the walls.
We will be back!
The Hilton Park Cities was very accommodating, friendly and nice. The lobby, pool and room was very clean. We really enjoyed our stay and will be back.
Slept like a baby
The bed, the pillows, the sheets, the large bathroom, the scallops, the bar & bar service (Mark was great!), the staff (switched me into another room in seconds at 4am bc my previous room was noisy - and gave me complimentary exclusive 10th-floor breakfast! I wasn't even upset about having to change rooms!)
The valet & overnight garage is way pricey - $24 for the night! Also, where was the Hilton robe?
The Hilton Dallas Park Cities is a Four-Diamond boutique hotel where service and luxury combine to give each guest a memorable experience in Texas hospitality. Our elegant hotel is nestled between Highland Park and Preston Hollow neighborhoods, just north of downtown Dallas. The Park Cities is one of Texas' most renowned neighborhoods and is just minutes from Southern Methodist University (SMU), Dallas Market Center, Love Field Airport, and DFW Airport. If your leisure time allows, please make The NorthPark Center a priority for all of your retail shopping needs. This mall's anchor stores include Neiman Marcus, Nordstroms, Macy's, Dillard's and more. The hotel is also within walking distance to Preston Center, which is home to nearly 250 retail shops and restaurants. The Hilton Dallas Park Cities hotel is also fortunate enough to have nearly thirty well-established Houses of Worship within three miles of the hotel including Temple Emanu-El, Congregation Shearith Israel, Christ the King Catholic Church, St. Michael and all Angels, Perkins Chapel, and Highland Park United Methodist Church. Weddings, Bar/Bat Mitzvahs, and Corporate Events are what we specialize in with meeting rooms ranging from an executive board room to several elegant meeting rooms and our grand Beverly Ballroom. From our Starbucks Coffee outlet, Mo Jo's Cafe to the 224 exquisitely appointed guest rooms, the prime location and luxury is the perfect compliment to any Corporate or Social Event. HILTON DALLAS/PARK CITIES HOTEL features include professional sales and catering team with a full-time certified wedding consultant; 14 luxurious meeting/banquet rooms for groups of 2 to 400, including the magnificent Beverly Ballroom; OPIO restaurant featuring the cuisine of renown Dallas chef Billy Webb; elegant OPIO bar famous for its 4pm to 8pm happy hour, light appetizers and late night menu; roof-top pool and whirlpool adjacent to extensive health and fitness centers; valet Parking, in-room dining and business center; and Hilton hotel gift shop catering to all business and personal needs. HILTON DALLAS/PARK CITIES HOTEL GUEST ROOMS feature high-speed internet access available in all 224 rooms as well as wireless access in meeting spaces and public areas; a lavish Executive floor featuring a lounge, TV, morning/evening concierge service and honor bar; 46 executive rooms with evening turndown service, complimentary bathrobes, morning continental breakfast, and evening hors d'oeuvres; oversized executive work desk with deluxe ergonomic chair; USA Today each weekday morning; 27 inch televisions, HBO, in-room movies, and Nintendo; two dual-line speakerphones with voicemail; coffee maker with coffee, makeup mirror, iron, ironing board, and hairdryer. THE HILTON DALLAS PARK CITIES HOTEL NEIGHBORHOOD is minutes from the city's best shopping and dining venues including, North Park Center, Galleria Mall, Highland Park Village, The Shops at Willow Bend, Snider Plaza, Valley View Mall, Neiman Marcus, and within walking distance in Park Cities is Preston Center encompassing over 180 retail, dining, nightlife and recreation destinations. Downtown, West Village, SMU, Love Field, DFW Airport, The Dallas Market Center, The Arts District, Opera Hall, Nasher Sculpture Garden, Fair Park, Dallas Aquarium, The Dallas Museum of Art, American Airlines Center, Texas Stadium (please remove), The Cotton Bowl, Sparkman-Hillcrest, and Morton Myerson Symphony Hall are also all within a few minutes of the hotel. There are several hospitals nearby; UT Southwestern Medical Center, Scottish Rite, Parkland, Baylor Hospital, Children’s Medical Center, and Presbyterian Hospital. Nearby brand stores and services including Fedex Kinkos, Sprinkles Cupcakes, Office Depot, CVS Pharmacy, Starbucks, DSW, Wolf Camera, Men's Warehouse, Joseph Banks, and more. The hotel is adjacent to the Dallas North Tollway and Northwest Highway/Loop 12. Travel should take you places.
Based on 546 reviews
Bar and Beverages
Value for money
Policies vary by room type and provider.