Staff was courteous. Quiet atmosphere.It was clean and the air condition worked well. Rooms need to be updated. The bed skirt was stained. Decor outdated. Good location.
Charging a fee for wi fi is ridiculous .Room rate was high considering room was outdated.
I enjoyed the decor in the room. It was small, but not too small.
The beds were uncomfortable and the pillows were too soft. (Probably not a normal complaint, unless you have back problems and I do) We went to the Brass Cactus downstairs, which was convenient. The pricing wasn't too bad, but the service was extremely slow, and we were the only people dining at the time. The poor guy waiting on us was ALSO running room service orders as well.
Terrible Customer Service
Despite calling ahead to confirm my reservation, my non-smoking room was not available upon check-in. I left the hotel to stay at a different hotel for the first night of my reservation, and hotel management refused to refund my first night. I was told that a supervisor would call me back, but three days later, I have not received a call back and my calls have not been returned.
Short but enjoyable stay
Got a great rate for short notice stay. Room was comfortable and front desk clerks were very friendly and talkative. No issues at all with my stay.
The bedspread could have been cleaner. That is the only critique I had.
The cookies are still good
The food was good with a nice selection of options. The dining room staff were very attentive.
The room was sparse. There was only one chair at a desk. The bed was lumpy. The ice machines are located on "even" floors, of course my room was on an "odd". Floor so my choice was to use a drink machine if I wanted a cold drink.
Room not clean, breakfast bad
Location is probably the only good thing about the hotel.
What I didn't like: - No free wifi. In this day and age, charging for wifi is like charging for the water in the shower - Horrible breakfast - Need renovation urgently - Dirty carpets in room, small shower - The staff is nice but untrained There is a Hyatt House across the freeway, that could be a much better option.
Nice people. Place could use a little bit of atten
Staff was very nice. One particular name that stands out is Andre.
Air conditioning worked poorly. I nearly pulled the handle off the wall while turning off the water in the shower. The light was so dIm upon entering the room I had to turn on my phone's flashlight to see into closet. This one isn't that bad but I do not like having to travel to another floor to get ice.
ice machine on 3 floors was broken:( no internet access in rooms unless you are a frequent guest, that was disappointing.
When visiting Dallas, discover warm hospitality, impressive accommodations and an unrivaled setting at the Doubletree Campbell Centre - Dallas, TX hotel. This 300-room hotel is centrally located, affording immediate access to Central Expressway (US 75) and Northwest Highway (Loop 12), your gateway to all that Dallas has to offer. At one of the best North Dallas, Texas hotels, be sure to take advantage of the DART Rail nearby to explore intriguing attractions, including: the Sixth Floor Museum, American Airlines Center, West End and the Dallas Arts District. In addition to these popular sights, our full-service hotel in Dallas, Texas is close to area churches, hospitals and schools, as well as shopping, dining and entertainment districts. American Airlines Center - 7 miles, Art Institute of Dallas - 1 mile, DART Rail's Mockingbird Station - 3 miles, Dallas Arboretum - 4 miles, DFW International Airport - 26 miles, Dallas Convention Center - 7 miles, Dallas Love Field Airport - 7 miles, Fair Park - 9 miles, Greenville Ave. Entertainment District - 1 block, Highland Village - 2 miles, NorthPark Center - 1 block, Presbyterian Hospital - 1 block, Gexa Energy Pavilion - 6 miles, Southern Methodist University - 2 miles, AT&T Stadium - 15 miles, University of Texas at Dallas (UTD) - 10 miles, West Village - 4 miles. After a full day of Dallas sightseeing or meetings, return to the relaxing comfort of our Doubletree hotel's spacious, amply-appointed accommodations. Take in stunning floor-to-ceiling views of the Dallas skyline while you unwind on a plush, Sweet Dreams by Doubletree bed. If work is a must, utilize high-speed Internet access, two phones with voicemail and an oversized executive desk with a deluxe ergonomic chair. Venture outside your room to find a host of convenient on-site amenities and services, such as: Business center, open 24-hours so you can complete your last-minute deadlines, Complimentary shuttle, to NorthPark Center and Park Lane DART Rail station five times throughout the day, Exquisite function space, perfect for meetings and Dallas wedding receptions, delight in our Dallas corporate event venues with gourmet catering and 15,000 square feet of space, including a breathtaking skyline ballroom, Fitness center, open 24-hours and newly-renovated; featuring Precor equipment with personal TV screens, free weights and room to stretch, Brass Cactus Restaurant, our delicious Dallas hotel dining option serving a full breakfast, lunch buffet M-F and mouthwatering steak and seafood selections, Room service, so you can enjoy a delicious meal in the comfort of your room or suite. Make Doubletree Hotel Dallas-Campbell Centre your home away from home, and experience a dazzling array of things to see and do in Dallas, from amazing arts and culture to exhilarating sports and entertainment. Book your stay now for our Lowest Internet Rate Guarantee and enjoy valuable savings with our incredible Dallas vacation packages! Daily Mandatory Charge will be added to the room rate and includes: City of Dallas Tourism Public Improvement District Recovery Fee of 2% + tax.
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