La Sapinette Hotel Dalat

The room was a junior suite so it was enormous. The bed and furniture was very comfortable. After we had checked in the staff were very helpful. I can't criticise them for having limited English.

We arrived a couple of days after we had booked & paid through booking.com. But when we arrived the reception staff seemed to have no idea we had booked and doubted whether we had paid. They held our passports and said they would check with the manager. However, despite this unpleasantness we were quickly showed to our rooms without any more fuss and we collected our passports a few hours later. The main issue with the hotel I found was the location. It really wasn't clear to me when I booked that it's stuck away on the other side of town. There's no nightlife or interesting restaurants around within easy walking distance but it would be okay if you had your own transport. I also didn't like having to deal with Chinese guests of the hotel perching themselves at a seating area in the lobby outside our bedroom. They were roudily playing cards and shouting...But I guess if we had made a complaint to the reception they would have moved them on. it's not a good idea to have a seating area directly outside a guest bedroom. We also found the place a bit dated and unloved. The bedroom carpet has seen better days!