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|Value for money||8.1|
|Distance to city centre||2.4 km|
Time of year
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Free breakfast was great, price was great
Hotel staff forgot to ask me to pay when I checked out (I incorrectly assumed that I had pre-payed), thankfully we stored some luggage with them and they collected the money when we returned, but it was quite embarrassing. When taking a hot shower, water would get ice cold for a split second then return to normal. It happened several times during a quick shower.
Bit cold in the rooms and they need to leave an extra toilet roll in the room we were always running out
Caroline and Milagrosa were very informative about Cusco's place. They were very warm and friendly.
A minor miscommunication with the evening staff with regards to duration of our stay eventhough I have showed her my booking.com confirmation.
Proximity to main area
Very small rooms/ noisy/ outside lighting kept room bright all might
Most of the staff were very friendly and helpful. The shower was excellent. I was allowed to leave my luggage after I'd checked out. The location is very convenient.
The WiFi was weak and glitchy in many parts of the hotel. The first room I was offered had no wifi access, a door that was very hard to close, smelled of cigarette smoke, had someone else's hair on the bathroom floor and a pair of someone else's dirty socks left in the bedroom. But I was given another room quickly when I raised these issues at reception. The only other thing was that I was confronted for payment at reception after I had already paid, as was my brother later the same evening even though I had already explained I had paid. It was worrying as I'd paid in cash and been given no receipt so was concerned I would be charged twice but it seemed to get sorted eventually.
Located in Cusco (Cusco Historic Center), Cusco Plaza Saphy is within a 10-minute walk of Plaza de Armas and Cusco Cathedral. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and limited parking is available onsite.
based on 18 reviews
Value for money
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Reviews about Cusco Plaza Saphy
Most popular landmarks
- Museo Inka 329 m
- Plaza de Armas 349 m
- Cusco Cathedral 359 m
- Pre-Columbian Art Museum 0.4 km
- Church of the Company of Jesus 0.4 km
- Cusco Museum of Popular Art 0.5 km
|Cusco Velazco Astete||4.8 km|