Prices are in New Zealand Dollars.

Cuenca hotels

Cuenca hotels

Search hundreds of travel sites at once for hotels in Cuenca

Cuenca, Ecuador
Check-in
Check-out
Compare vs KAYAK |

Good to know

Low season January
High season March
  Average price (weeknight): $57
  Average price (weekend night): $79

cheapest month to stay

67%

expected price decrease

most expensive time to stay

105%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

Where to stay in Cuenca?

Our Heatmaps tool will help you find the perfect place to stay in Cuenca by showing you how close hotel options are to major activities

Best Cuenca hotels

Show all
Casa Ordoñez - Cuenca - Building
1
9.6 Excellent (128 reviews)
Overview Reviews
A stay at Casa Ordoñez places you in the heart of Cuenca, within a 5-minute walk of Church of Santo Domingo and New Cathedral of Cuenca. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
9.6 Excellent
Pros: The hotel is located 3-4 blocks from the center. It was perfect for my trip. I could make morning excursions and come back and rest before going back out. The staff was super attentive and helpful. A great place to stay in the city.
10.0 Excellent
Pros: Staff and owner fantastic and ready to help us with arrangements for our daily trips in and around Cuenca. Breakfast each day was superb and varied with amazing fruit and coffee / tea with a variety of egg dishes each day. Sensational location in city and close to everything and around 10 - 15 minutes front bus station for trips around the area.
10.0 Excellent
Pros: Felt like home! Staff were lovely and treated us like family. In the historic district, a few blocks from Parque Calderón. Absilutely no complaints.
10.0 Excellent
Pros: Incredible place. The kindest staff you will ever meet. Edwin and Rene were warm, kind, gave wonderful advice and information, and were genuinely so happy to help us! The owner is fantastic and so invested in the guests. The woman who serves breakfast is so gracious and warm, and served fantastic food. Compared to typical hotels which rely on sterile modernism and an empty sense of professionalism, this colonial hotel was a beacon of warmth and wellness. A paragon of hospitality, a homecoming away from home.
10.0 Excellent
Pros: Amazing, amazing, amazing. Best hotel I have stayed in my entire holiday. Amazing staff, great rooms with loads of character and comfortable beds and so quiet considering where it is. Breakfast is delicious. The owner is also brilliant.
Cons: Nothing.
10.0 Excellent
Pros: Everything was great. Breakfast was delicious. The room was comfortable, clean and very quiet. The hotel was a historic building that had been modernized in a beautiful way. We enjoyed our stay very much.
Cons: Nothing
9.6 Excellent
Pros: The staff were extremely helpful and went out of their way to find restaurants for us and book the tours we wanted. The beds and pillows were very comfortable and there was lots of hot water in the shower. The location is excellent. Just a short walk to the old city center.
Cons: There are no windows to the outside; only to the inner courtyard.
10.0 Excellent
Pros: Very friendly and helpful staff. Alberto, the owner, was very welcoming. The hotel has been beautifully restored. The breakfasts are delicious - something different every day.
9.6 Excellent
Pros: We got a room upgrade, which was already a good start :-) The room we got was very spacious, small bathroom, but good facilities, and good working shower. The hotel looks really nice and the people are very friendly and helpful, speaking good English. The breakfast was superb! Every morning a different delicious breakfast. From the hotel, you just walk two blocks and you’re at the main park/square by the big cathedral.
10.0 Excellent
Pros: The owner Alberto Ordóñez went out of his way to help me with suggestions of things to do and see , where to eat . He treated me like family !
Cons: Nothing !
Mansión Alcázar Boutique Hotel - Cuenca - Building
2
9.5 Excellent (235 reviews)
Overview Reviews
A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. This hotel has 12 meeting rooms available for events. Free valet parking is available onsite.
10.0 Excellent
Pros: I love my room. The bed was very confort. I love to find rose petals on the bed and in the bathroom!! Breackfast is delicious!! The meals are great.
Cons: I like everything
4.2 Okay
Pros: The driver that picked me up at Guayaquil airport was extremely educated and well informed. The receptionist gave me good tips for visiting the city.
Cons: The driver came to pick me up 2 hours later from the airport because the property didnt read my email on time. In addition, the staff that attended me at the restaurant during breakfast was disrespectful and didnt served me the wrong breakfast.
8.3 Excellent
Pros: It’s in the heart of Cuenca, the hotel is beautiful and the staff makes you feel like home.
Cons: The beds weren’t that comfortable for the price you pay. The food wasn’t that good either, they don’t have 24 hrs room service. I reached 7pm very hungry and there was only sandwiches on the menu.
10.0 Excellent
Pros: Beautiful property, excellent staff, wonderful restaurant. We also enjoyed tea time and the live piano player
Cons: All good
9.6 Excellent
Pros: Beautiful property, housed in 19th century mansion right in the heart of the historic center; tastefully decorated, lobby is spectacular; beautiful atrium garden; room decorated with antiques, and definite attention to detail; bed is comfortable, nice shower
Cons: Bathroom was a little cramped, room was on the small side
10.0 Excellent
Pros: We love the beauty of the hotel, privacy, they close the main door at certain hour so it feels like home. Staff was super servicial. Food, environment, facility, everything was class A.
Cons: Some pieces of wood tile in our room were squeaky ( noisy ) when you stepped but we understood since it is an old property ( an old family house )
10.0 Excellent
Pros: I travel the world in my job. I am top status with Marriott and second to top with IHG. And, I also stay in boutique hotels occasionally. This hotel is fantastic! At the top of my list. Stay here.
Cons: The room was a bit cool at night but I would stay here again in a heartbeat:
10.0 Excellent
Pros: The maison itself - Belle Époque experience; staff was fantastic; VERY good gourmet restaurant
Cons: Water flow in the bathroom was slow (esp for hot water)
10.0 Excellent
Pros: The setting was magical. We stayed in one of the garden rooms and I really just wanted to sit in the garden and literally smell the roses. It was beautiful and very well cared for. The small details were charming-water bottle at night , notes and candies left at turn down in the evenings. We had to leave before expected and the concierge was a HUGE help changing all our flights and hotels
Cons: I entertained a group of friends in the dining room and the food did not match the price or the very nice service. It actually was the worst meal I had on a 2 week trip and was overpriced for the guality of the food.
10.0 Excellent
Pros: There are many great hotels, but I suspect in not many the staff will help you find a doctor, when you get sick (as I did), take you to a hospital, and act as interpreters.
Four Points by Sheraton Cuenca - Cuenca - Building
3
9.4 Excellent (469 reviews)
Overview Reviews
Just a few kilometers from the renowned heritage of Cuenca's city center, our hotel is steps from a shopping mall and convention center.
10.0 Excellent
Pros: Great service, good food, good location
10.0 Excellent
Pros: We stayed here for 6 days. I would highly recommend this hotel to anyone staying in Cuenca. Santiago & Pollo as well as the rest of the staff did an excellent job of making us feel welcomed. This will always be my 1st choice when we stay Cuenca. The room, bed, breakfast, dinner & cleanliness were all 5 stars. Thank You 4 point Sheraton.
8.8 Excellent
Pros: Welcome Drink Turndown Chocolate Excellent Breakfast Hardwood Floors Rain Showerhead Friendly Staff Comfy Bed Secured Key Access Elevator
Cons: Noise on Highway Side of Hotel Staff accommodated me as a light sleeper and moved me to a quieter room with a tranquil city view. Cherry on top was a dessert tray for the inconvenience.
10.0 Excellent
Pros: Everything, my stay was excellent
Cons: Nothing, everything was great
8.3 Excellent
Pros: The breakfast was excellent. It was a huge Buffett with all types of foods. The waiters were very friendly and attentive. Nice spacious rooms and good, hot shower.
Cons: Our room was quite loud and we were in the basement level, so we could hear a lot of noises from the lobby. It’s a 15 minute taxi ride into the city - walking is not a good idea.
9.2 Excellent
Pros: Everything was clean. the staff is super organized and very friendly
Cons: everything
7.5 Good
Pros: Room was big and clean, stuffs were very kind
Cons: WiFi was slow so you could watch any video on internet
9.0 Excellent
Pros: Service and comfort
Cons: Nothing in the mini bar
Hotel Oro Verde Cuenca - Cuenca - Building
4
9.3 Excellent (1,955 reviews)
Overview Reviews
With a stay at Oro Verde Cuenca in Cuenca, you'll be within a 10-minute drive of Museum of Modern Art and Museum of Extreme Art. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
10.0 Excellent
Pros: It is a great hotel, confortable, excelente service, fantastic breakfast. They made my stay marvelous. I will come back here every time I need
9.2 Excellent
Pros: VERY GOOD SERVICE, SUPER TIDY ROOMS . LOCATED 10 MINUTES BY TAXI FROM THE CITY CENTRE
7.9 Good
Pros: The staff is very friendly and helpful. The location is great. They have a great parking space. The food at the restaurant is very delicious and variously.
Cons: The facilities are old, the beds are a little hard to sleep on. The towels are very old, and the TVs at the restrooms are too small.
10.0 Excellent
Pros: Everything
10.0 Excellent
Pros: Staff was especially nice. Priscella at front dest went out of her way to help with some arrangements we needed and Daniel Montenegro at the bar was especially friendly, made good drinks and made us feel at home.
Cons: No complaints.
10.0 Excellent
Pros: Balance between comfort and luxury
10.0 Excellent
Pros: Everything was perfect, from reception to room and staff . We had the nice surprise to be up graded.
9.6 Excellent
Pros: Nice facilities , good food
Cons: We needed a room with one big bed and there was only one available with 2 smaller beds
El Dorado Hotel - Cuenca - Bedroom
5
9.2 Excellent (651 reviews)
Overview Reviews
A stay at El Dorado Hotel places you in the heart of Cuenca, steps from Calderon Park and 3 minutes by foot from Esqueletologia Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
10.0 Excellent
Pros: Everying is perfect. More than I expected I would like to strongly recomend this hotel EL DORADOOOOOOO !!!!!!!!!!!!!!!!
10.0 Excellent
Pros: Great location, one block from main square. Comfy rooms, nicely finished, very clean. Good breakfast. Parking is also inside the same building with a good number of spaces, direct access to hotel and lift (often in places like Cuenca included parking is in a car park round the corner)
Cons: Nothing
9.6 Excellent
Pros: Wonderful location! Amazing view of Cuenca city from my room. Room is perfectly clean and confortable. Great breakfast!
9.2 Excellent
Pros: Fantastic location close to all sights; grear value for money!
Cons: The rooms are a tad small, but not unacceptable for the price
9.2 Excellent
Pros: Super clean. Friendly staff. Nice room. Great location.
Cons: Extremely small parking place. At the end I payed with credit card and the lady at the counter had to redo it three times. She kept charging incorrectcly, seems she has typing issues. Luckily I did check the voucher before leaving. Wasted 30 min because she didn’t even know how to fix it at first.
10.0 Excellent
Pros: All was perfect, location. Breakfast, staff and room. Cuenca was a must visit city
Cons: Nothing all was perfect, location. Breakfast, staff and room.
10.0 Excellent
Pros: Location, The room, the bed, the breaksfast everything top class.
Cons: Parking, its to small but the hotel is located in midtown so is undestandable.
10.0 Excellent
Pros: The staff was super friendly and helpful!
Cons: The hot water didn’t stay on continuously in the shower.
9.6 Excellent
Pros: The property was in the centre of the city made it easy to walk around
Cons: The sauna was on the warm side rather than hot..
7.5 Good
Pros: Staff was great especially one person, Very convenent. Location Breakfast and food was not bad, could use improvement. Location of the room next to the elevator not very good. Should not give that room to anyone. Women at front desk was great arranged all tours for me and had the busboy (great) walk me to sign up. Tours were great. Mrjoe kaplan
Hosteria Dos Chorreras - Cuenca - Building
6
9.2 Excellent (552 reviews)
Overview Reviews
Featuring a restaurant, a bar, and a garden, Hosteria Dos Chorreras offers accommodation with panoramic mountain views and free Wi-Fi. Cuenca’s historical centre is a 30-minute drive away. Hosteria Dos Chorreras has rooms and bungalows with a private bathroom, LCD satellite TV, and a seating area. Room service is provided. There is a 24-hour front desk that can arrange laundry services and bicycle rentals. Guests can enjoy activities in the area such as fishing, canoeing, and horse-riding. Cajas National Park is 10 km away and Mariscal Sucre International Airport is a 35-minute drive away. Free parking is possible on site.
8.8 Excellent
Pros: The hotel Bulding
9.6 Excellent
Pros: Rustic wooden structure , furniture , antiques, chimneys for warming up, excellent food at the restaurant . Had the specula Locro soup and the grilled fresh trout . Delicious!
Cons: Hard to sleep at night do to high altitude (3,450 meters above sea level).
9.2 Excellent
Pros: Great room with in floor heating. Beautiful location. Breakfast was outstanding.
Cons: There's not much to not like at Dos Chorreras.
5.4 Okay
Pros: The decor and lodge setting reminded us of Alaska. It was a potentially cozy setting if only a fire or two had been laid in any of the communal hearths.
Cons: Broken jacuzzi tub that would not hold water. No repair made after the first day and no offer to change rooms (we stayed two nights). The first night, we also had problems with hot water for the shower. We believe it was due to a neighboring room using their functioning jacuzzi tub and using all available hot water. The first day at breakfast, I was served coffee with sour milk. The second day at breakfast, the eggs were inedible. When asked upon leaving if we enjoyed our stay, we expressed our concerns and received a verbal apology.
6.3 Good
Pros: I love the friendly smiles and courteous staff They took time to hear and tend to us Whenever we came to counter They had excellent customer service The view from room was such a delight Water cascades, greenery trees, rocks, I loved it.. The rooms wood set up construction and chimney Were an excellent touch.
Cons: I loved the room But my family member and her spouse Were not told The bottom floor bed Was heated They couldn't sleep all night The were highly uncomfortable They were up all night Slept for one hour When they Rose My family member face was swollen And her husband was sweaty and hypertensive With bad headache. My whole concern here is why as PAYING GUESTS WE WERE NOT INFORMED THAT THE BOTTOM FLOOR BED WILL BE ON HEATING FIRE DURING THE NIGHT. My family member called desk all night At 12, 0100, 3am And none answered, or assisted us during this serious distress My family member was excited at arrival, but extremely disappointed at departure. please please and please, Let your next clients renting the loft That the bottom floor Is burning hot at night. Please be aware Thanks
9.2 Excellent
Pros: Almost everything
Cons: We couldn’t used the jacuzzi because the Water was too low
6.3 Good
Pros: Well kept grounds.
Cons: Well for starters the bathtub was not clean, the view from our room was of concrete roof and a work ladder placed right in front of window. The food and products are way overpriced, dont know how they stay in business, maybe from the fish farm. The free breakfast was a slap in the face, had to dish out more money for decent breakfast. I can not recommend anyone to stay at this place. The high cost 120.00 with view of a ladder with tax of course, however this is misleading because everything else cost way too much. The final bill is roughly 202.00. The service is lacking, not friendly at all. The front desk looks as if someone just shot their dog. We did have one nice waiter, a young man who was very attentive and nice. Also you will find a list of don'ts when you enter the room, such as, misplaced towels, missing glasses, or spot on the sheets you will be charged...are you kidding me. I recommend you stay somewhere else and visit cajas for the day. The place is beautiful but grossly mismanaged. It's a bad joke when it comes to value and price
8.8 Excellent
Pros: Everything was fine. Friendly staff, great food, and very appealing.
Cons: A couple things that were not comforting were the water temperature and the keeping the rooms warm.
10.0 Excellent
Pros: Hosteria Dos Chorreras feels like been in "Alice in Wonderland" Beautiful, well kept place with professionally, friendly and diverse staff. We stayed at a Bungalow and was amazing. Room was nicely decorated, well kept, clean, no mold smell and no noise from neighbors. Food was great as well. We ate at three different restaurants and food was excellent. Breakfast buffet was great, their natural juices are super good. Must try their famous empanadas de viento, they are big, but so good I ate two. The location is perfect if you want to explore El Cajas National Park. It is also very close to Cuenca, which is a beautiful city.
Cons: Hosteria Dos Chorreras is such a beautiful place but, be prepared for cold weather when going outside. It was raining and wet outside. Should improve parking area (should be paved).
10.0 Excellent
Pros: The location is excellent, nestled on the side of the Cajas Mountains. You are literally in the clouds. Food, service and staff was excellent. An excellent mountain lodge while visiting Cuenca, Ecuador.
Cons: For me, nothing.
Hotel Victoria - Cuenca - Building
7
9.2 Excellent (498 reviews)
Overview Reviews
When you a stay at Hotel Victoria in Cuenca, you'll be on the riverwalk, just steps from Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
10.0 Excellent
Pros: Beautiful building. The food was very good. The staff very friendly and helpful. I like the location because it was in El Centro close to all the action. Nice lobby with fireplace to sit and relax. Restaurant is very good. Free breakfast is very nice. Very satisfied with our stay.
Cons: Room was a little small, but worth it.
9.2 Excellent
Pros: Excellent breakfast
Cons: Too noisy from the bars around
10.0 Excellent
Pros: Excellent hotel. Everything was great and great staff.
10.0 Excellent
Pros: Breakfast was delicious. We were served a platter of fruit, yoghurt, muesli and some fresh fruit juice. As well we received warm bread rolls with butter and jam. We were then served our choice of eggs and one meat. Yummy! Our room was just beautiful! We had a sitting room as well as a beautiful balcony overlooking the river. We strongly recommend Rosa- who was marvellous!!
9.5 Excellent
Pros: The place is very nice with a lot of character great location and an exceptional food served both for breakfast and in the restaurant. Staff was very available and assisted me with calling a doctor, ordering medications and more so I cannot stress how welcome we felt.
Cons: I was not allowed to check out later than the regualar 12h00. As my flight was only at 18h and was travelling with a small baby I found it a nuisance and not the best treatment.
9.6 Excellent
Pros: The location was fantastic, close to many museums, cafes and restaurants and a short walk to Park Calderon and best of all overlooking the Tomebamba River and backing onto the park and bicycle/walking path. My room faced the river and had a wall of glass, proving a beautiful view. The hotel also has a beautiful restaurant where breakfast is served. The staff was very friendly and helpful.
Cons: My room needed better bedside lighting. Nearly impossible to read. Also, my room was a double and the closet was tiny, not big enough to put even a carry on bag. I travelled alone so it wasn’t a problem but this room would have been very cramped with luggage for two people.
6.3 Good
Pros: The staff at breakfast were lovely. The food was good. Most of the staff throughout were lovely. The garden outside our room was beautiful.
Cons: Our room was a tiny dark room. One of the beds had to be slanted in order to close the door. The lighting was atrocious. The lamp beside the bed had to be unplugged (no switch) to turn on/off; this made it impossible to get up in the dark. The room was cold and dank.
10.0 Excellent
Pros: Everything. I don’t remember the name of one of the waiters at the restaurant, but he is an asset to the restaurant. I told him not to retire because the restaurant will never be the same: great service!
9.2 Excellent
Cons: Breakfast with few options.
10.0 Excellent
Pros: Very nice hotel in Cuenca with traditional decoration , seems like old historial
Hostal Casa Lloret - Cuenca - Building
8
9.3 Excellent (121 reviews)
Overview Reviews
When you stay at Hostal Casa Lloret in Cuenca, you'll be on the riverwalk, within a 15-minute walk of Mall del Rio and Museum of Metals. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
8.8 Excellent
Pros: very friendly staff, breakfast was excellent, garden surroundings are beautiful and the bed was comfortable.
Cons: The bedroom floor (timber) creaked and the shower/hand basin water were lukewarm. Apart from that it was a pleasant stay.
10.0 Excellent
Pros: Very nice and clean hostel nearby city center. Calm and good breakfast very helpful landlady giving good advice.
Cons: all fine
10.0 Excellent
Pros: Nice beds, good breakfast.
Cons: A bit of noise upstairs.
San Juan Hotel - Cuenca - Building
9
9.2 Excellent (190 reviews)
Overview Reviews
When you a stay at San Juan Hotel in Cuenca, you'll be in the historical district, just steps from Church of Santo Domingo and San Cenaculo Church. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is complimentary during limited hours.
8.3 Excellent
Pros: This is a nice hotel in the heart of the historical centre within walking distance from all places of interest. It is located in a renovated old colonial house with a restaurant in the central courtyard where standard breakfast is served.
Cons: There was not nothing really negative to mention
10.0 Excellent
Pros: Beautifully decorated interior, pool, breakfast, air conditioning and excelente service .
Cons: Nothing
10.0 Excellent
Pros: The room was huge! The location is great!
Cons: The food. The food. The food.
9.2 Excellent
Pros: It was great to have a place we could prepare food if we wanted. Breakfast was delicious. The staff were very helpful.
Cons: Noise traveled easily in the home, not much that could be done I don't think, it's just the way these homes are set up.
10.0 Excellent
Pros: Great location, very nice hotel, big and very comfortable room, great choice.
Cons: Breakfast could be better.
9.6 Excellent
Pros: Big comfortable beds, quiet Room facing the Garden, Very Good breakfast
8.8 Excellent
Pros: Hotel is beautiful, clean and is in he best location
Cons: Even the hotel has great... my experience with the staff is something that the hotel has to work on. The staff was very friendly with the foreigner guests, however as ecuadorian I had he same expectations, but it was not... when I requested the backyard bar to spend the afternoon after they say yes, they decided to close it for clean it and we couldn’t use it. During the breakfast time, the staff was very alert about foreigners needs, and they did not realize that we did not have cups and napkins in our table... and when I asked for it... they were very rude asking me my room number and days of stay. I felt discrimination to the ecuadorian guests, even we were a group of 7, and we paid the same price. Interestingly I live in the US, but at the time of the registration I used my address from Ecuador, without expecting that this could change my experience.
9.6 Excellent
Pros: Its well situated in the historic center, walking distance from comercial and historic attractions, the staff was very welcoming and helpful, the room was nice and comfortable. the bathroom seem new and clean. It had nice inside garden for the kids to move a little and adults to seat. My family had a great time.
Cons: the room had tub in the middle, and my youngest (1 year old) insisted to get in and finally got all wet (also wanted to go up the stairs making me very nervous). (Though no trouble with my 3 year old)
6.7 Good
Pros: Location
Cons: The rooms are dated and feels old /tired
9.2 Excellent
Pros: Beautiful facility and loved the courtyard. Manuel, a bellhop, was very helpful and cheerful.
Cons: Breakfast could be improved-not very good hot food. Felt the hotel clerk was trying to guide us to places that were not that good (for meals)
Hotel Boutique Santa Lucia - Cuenca - Building
10
9.0 Excellent (677 reviews)
Overview Reviews
A stay at Hotel Boutique Santa Lucia places you in the heart of Cuenca, steps from Calderon Park and New Cathedral of Cuenca. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
6.7 Good
Pros: Beautiful building, good breakfast included.
Cons: The room was small for the price, with a small bed and poky bathroom. The water coming from the shower couldn’t maintain a consistently warm temperature and was either scalding or cold - it constantly needed adjusting. Staff were generally disinterested and disengaged. Really disappointing.
9.6 Excellent
Pros: Great atmosphere, beautiful building, great living room and good Location.
Cons: Because it is a historic building it can be a bit noisy. The warm water temperature of the shower fluctuates a lot.
9.6 Excellent
Pros: Super friendly staff, wonderful housekeeping.
6.3 Good
Pros: The location of the hotel is very centrally located. It is close to everything. We walked to several restaurants.
Cons: The room was a shoe box. They switched us for one night to a nice large room after us complaining but then informed us that it was booked the next day so back to the show box we went. The bed was a full size and made it very uncomfortable for 2 people. For the price I would not stay their again.
7.9 Good
Pros: Nice hotel located in the central of the city.
Cons: Sometimes no hot water.
10.0 Excellent
Pros: The staff was amazing and friendly. I loved the music they played and the restaurant inside was fantastic.
10.0 Excellent
Pros: The staff was so flexible and nice. Loved it! The food at the restaurant was amazing too.
Cons: I wish the gym had more equipment.
10.0 Excellent
Pros: We loved how charming this hotel is , staff was wonderful and rooms were so clean and confortable. We had an amazing experience!
9.6 Excellent
Pros: The location could not be better very close to the central square and within walking distance from places of interest. The breakfast was very good. The hotel itself is a renovated colonial house with a lot of character.
9.2 Excellent
Pros: The hotel is located right in the center, easy walk to everything! Big spacious rooms and everything was very clean. The staff is very polite and helpful and breakfast was delicious!
Cons: There is no room service or open restaurants in the hotel after 9pm I think so we had trouble finding food in Cuenca after 10pm.
9.4 Excellent
Pros: Wonderful staff, very nice breakfast, terrific location!!
Cons: There was nothing we didn't like.
Hotel Boutique Los Balcones - Cuenca - Building
11
9.0 Excellent (320 reviews)
Overview Reviews
A stay at Hotel Boutique Los Balcones places you in the heart of Cuenca, within a 5-minute walk of Civic Plaza and Plaza Rotary Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a ferry terminal shuttle.
9.2 Excellent
Pros: Very good location with friendly staff. Shower was amazing!
Cons: Stairs and cracking floors.
10.0 Excellent
Pros: Room really quiet and comfortable. Perfect position.
9.6 Excellent
Pros: Staff very helpful and in-house restaurant not too bad
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: The hotel was lovely, full of flowers, hanging plants and beautiful art. The breakfasts were varied and excellent. The staff was welcoming and helpful. We loved the hotel and highly recommend it.
8.8 Excellent
Pros: Comfortable bed, great shower and very good location. Filtered water was a plus.
Cons: Breakfast could have more options. Also, the room service one day didn’t really clean properly (the room wasn’t very dirty though).
10.0 Excellent
Pros: The staff was above and beyond attentive! They helped with everything from retrieving my laundry even though the lavanderia was closed to lending me a pass so I could get around on the city bus. The beautiful historic building is exquisitely restored and decorated with pieces by local artists. The rooftop patio offers a view of the cityscape and the surrounding mountains. If you want to have a luxury travel experience, I advise you stay at Los Balcones!
Cons: Because the building is old, the walls are a little thin.
10.0 Excellent
Pros: Beautiful hotel and room. The ultimate shower and an excellent breakfast. Staff were extremely helpful. Loved every minute of our stay.
9.0 Excellent
Pros: Beautiful historic house with comfortable beds and the best hot shower ever!
Cons: Coffee - could have been stronger. And they should offer complimentary coffee and tea to guests throughout day instead of charging.
9.2 Excellent
Pros: Staff very helpful
Cons: Room soundproofing
Hostal Posada Del Angel - Cuenca - Building
12
9.0 Excellent (308 reviews)
Overview Reviews
With a stay at Hostal Posada Del Angel, you'll be centrally located in Cuenca, steps from San Sebastian Plaza and within a 10-minute walk of New Cathedral of Cuenca. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
9.2 Excellent
Pros: The charm and social atmosphere of Posada del Angel cannot be exceeded. Our family of 5 enjoyed it immensely.
Cons: a bit on the noisy side
10.0 Excellent
Pros: Friendly staff Beautiful hotel
Cons: Difficulty paying by credit card at the hotel checkout. Noproblem using VISA IN THERESTAURANT.
9.2 Excellent
Pros: Spacious rooms, good breakfast, friendly staff.
Cons: The bed wasn’t the most comfortable and was very creaky. The hostal attracts an older crowd so if you’re looking for young vibes this isn’t the place, but was very quiet.
10.0 Excellent
Pros: Friendly and knowledgeable staff and delicious breakfasts in a beautifully maintained Spanish colonial mansion. In addition, Jose the driver recommended by the hotel, took us to Gualaceo and Chordeleg for a day trip and he was courteous and knowledgeable too. A memorable stay for sure!
9.2 Excellent
Pros: Center of the city, free breakfast, clean and perfect
Cons: Walls are thin and you can hear everything, including traffic passing by at 3am
9.6 Excellent
Pros: This hotel was recommended by a friend who lived in Cuenca. It was very nice and seemed to cater to international guests. The staff spoke english and helped us to carry our bags up to the 2nd floor. The breakfast was very good (typical for the country, eggs to order with toast, fruit salad, fresh fruit juice, coffee, tea, yogurt, etc.) While we did not eat at the restaurant it came very highly recommended.
Cons: There was no air-conditioning in the room which would normally be fine in Cuenca, but the windows to the room opened up to the court yard/passageway so privacy while trying to cool the room down was limited.
9.2 Excellent
Pros: My room was right after the place they serve breakfast, so a little noisy when someone wanted to chat during the early coffee (but was cheaper, and I always take earplugs, not a real problem).
Cons: Beautiful building and very friendly staff. The location is just a few minutes from the main square. Nice room and comfortable bed.
10.0 Excellent
Pros: Quaint and clean, staff was very helpful, great dinner recommendations!
9.6 Excellent
Cons: A little pricey, but a great place to stay.
9.2 Excellent
Pros: The building is beautiful and everyone working there is very helpful. The Italian restaurant downstairs is top-notch and the breakfast is pretty good. The prices are very fair and the location is perfect for walking around the city, without being too noisy.
Cons: We stayed in two different rooms, and the one on the third floor had weak WiFi and didn't have much water pressure or hot water. It's hard to get up and down those stairs. Like most options in Cuenca, it's an old building, which provides loads of charm but not much privacy.
Hosteria Duran - Cuenca - Building
13
8.9 Excellent (431 reviews)
Overview Reviews
Located in Cuenca, Hosteria Durán is connected to the convention center, within a 10-minute drive of Mall del Rio and Museum of Metals. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
7.5 Good
Pros: In floor heating, very comfortable beds
Cons: Nowhere to hang towels, robes, jackets in the room.
10.0 Excellent
Pros: The spa is amazing. The food at the restaurant is delicious.
6.7 Good
Pros: Facilities are beautiful
Cons: Lady in reception can be more kind and helpful. Also waiters
9.6 Excellent
Pros: satellite tv a coffee pot in the room. you should only allow out side guest to use lower pools. i paid good money but had to share the pool with outsiders that paid 15$ too use the pool this does not make your hotel exclusive which makes your hotel less attractive to over nite guest .
9.6 Excellent
Pros: The thermal baths on site were truly excellent. The breakfast was varied and delicious as well as clearly a Ecuadorian breakfast, giving us good cultural exposure. Staff was extremely accommodating and eager to help.
Cons: It is located fairly far from the city so getting to a inner city location at a specific time is not ideal. From an American perspective, the room was kind of lacking in electrical outlets.
5.8 Okay
Pros: View and breakfast
Cons: Music at 6:30-7:00 am when i was planning to sleep late being in vacation. Also the termal water pools are not private , they are not only for the guests so we were very disappointed! Senior citizens pay $4 and adults $8 for the day. Very crowded at the time, kids jumping in the water, others doing laps and raising so we couldn’t really enjoy it the way we planned!
10.0 Excellent
Pros: This place is amazing, I came from NY looking for a relaxing place and this place was all I wanted. Great experience! Foos is great. Staff is extremely friendly and accommodating. Pool is awesome and all amenities are just on point!
10.0 Excellent
Pros: Everything was very well kept up. The food was very good. The staff was excellent.
Cons: ...
9.6 Excellent
Pros: I like all the facilities. I only wish they could have bigger room for families. The place is at a great location, but people is extremely friendly and helpful. I highly suggest it
10.0 Excellent
Pros: everything
Cons: nothing
Hotel Santa Ana - Cuenca - Building
14
8.9 Excellent (183 reviews)
Overview Reviews
A stay at Hotel Santa Ana places you in the heart of Cuenca, steps from San Francisco Plaza Market and 2 minutes by foot from Casa de los Arcos Art Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
6.7 Good
Pros: I should have realised the hotel fronts onto a busy main road and major bus route through Cuenca, so my advice is do not choose a room overlooking the street. Staff were very friendly, breakfasts were limited, WiFi non existent, but generally the value was good.
Cons: WiFi. Slippery tiles in the shower and bathroom.
6.7 Good
Pros: Very helpful,courtious
Cons: It is a renovation in progress The building is very beautiful,and when they finish it will be grand
4.6 Okay
Pros: Good location, nice pool
Cons: Myself and my boyfriend are backpacking in Ecuador, for my birthday we booked this hotel as a treat- rather than the hostels we have been staying in. But it’s safe to say, we have stayed in far nicer, (and far cheaper) hostels. We arrived and the kind receptionist gave us a nice, fairly modern and spacious room. We returned from a short walk and our toilet was leaking. We were allocated a smaller and more dated room with no windows and a mouldy bathroom. This was a little disheartening as I was excited for the nicer room to rest in for my birthday. What confused us more, is that this hotel is huge, with lots of empty rooms, so we don’t understand why we were allocated this downgraded room. I was excited by the idea of waking up to the included breakfast, to be greeted by half a banana chopped in a bowl and a strange plate of scrambled eggs, cheese and cold meats (all of which aren’t particularly to my taste). This didn’t live up to expectations, as we have had much tastier included breakfasts when staying in cheap hostels. I was mostly looking forward to relaxing in their jacuzzi and sauna, to find it’s only open from 6pm-8pm! Which doesn’t really work around dinner plans. But as we booked this hotel primarily for their “spa” we reserved the jacuzzi from 6pm to go before dinner. When we walked up, the jacuzzi was unbearably hot! (Unable to put your hand in) The receptionist was very kind and apologetic, we were told to give it 15 minutes, however it didn’t cool off at all and we had dinner plans to go to. To call this hotel a “spa” is ridiculous, although the pool was heated nicely, their facilities are only open 2 hours a day and we weren’t able to use them! They advertise a pool/snooker table, which we thought would be fun! However, 2 balls were missing, so the whole table was pretty pointless and another disappointment.
10.0 Excellent
Pros: great indoor pool and location is in the center.
Hotel Carvallo - Cuenca - Building
15
8.9 Excellent (180 reviews)
Overview Reviews
A stay at Hotel Carvallo places you in the heart of Cuenca, steps from Church of Santo Domingo and New Cathedral of Cuenca. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cuenca? This hotel has facilities measuring 70 square feet (7 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
7.9 Good
Pros: It’s a lovely old hotel with beautiful common areas to enjoy. The staff were very nice and helpful, and my room was spacious and comfortable.
Cons: My room though spacious was a little dark and the bath/shower had some issues - no bath taps so had to fill with shower which was a little tricky with the layout. Also, nearly slipped over in the bath/shower as the glass screen was set in place and so had to hop in the top end which was sloped. Had a lucky save as could’ve easily taken the glass screen down with me, which could’ve been disastrous. Hope they fix it as very dangerous.
10.0 Excellent
Pros: This is such a nice hotel and we enjoyed it so much.. would easily recommend to other travelers. The location is excellent, just a couple of blocks from everything - the new cathedral, Plaza San Francisco, Mercado diez Agosto, etc. The building itself is an old mansion and is simply beautiful... very grand and well decorated, the interior could be featured in Architectural Digest. Rooms are very large and we really appreciated the many seating areas throughout the first and second floors. It’s also very quiet, as all rooms are away from the street. Lastly, the staff is super lovely.. very responsive from the moment we made our booking, very caring throughout our stay, always ensuring everything is OK, and very nice and kind in every interaction (we especially appreciated the care from Andrea, who helped us from check-in to check-out) Great hotel and would easily recommend
Cons: Todo bien
8.8 Excellent
Pros: Breakfast was good. Room clean and staff very helpful.
Cons: My room was very small and it had NO view to the street. Apart of that it was clean and comfortable. I had some trouble with hot water, which was solved quickly. One of the shower shower doors was missing so the bathroom got wet when I showered.
8.3 Excellent
Pros: I had a good experience about the service, i was about to miss my flight and i called in reception and to prepare my bill. I had only half n hr for the flight. When i reached what i saw, was they were ready with the bill and luggage and all my belongings from my room. It was so kind of the staff and their service which helped in catching my flight fortunately. I was thinking of sharing this , as i was very happy after seeing their service Also they don't have AC in room, still its cool due to its wooden structure.
Cons: Bathrooms need to have more good facility. Elevators needed.
10.0 Excellent
Pros: The place is charming and well located. The staff was so friendly and helpful, it made our trip. Thanks to Andrea's, at the front desk, and Marcis, in the breakfast room. Much as gracias
9.6 Excellent
Pros: The hotel is spotless and very comfortable, however the staff is the best asset to this hotel. Fantastic people and great customer service.
Cons: The just need a little work on the noise reduction for the wooden floors.
10.0 Excellent
Pros: The friendly & helpful staff. Trying local dishes for breakfast. Free tea and coffee whenever you wanted - welcome after a day visiting. The decoration and layout of the inside of the hotel. The location in the centre of town. Leaving our bags after checkout wasn’t a problem.
Cons: Nothing at all!
9.6 Excellent
Pros: Down town Cuenca, near Cathedral
Cons: A staff very kind, she guide me to a nice restaurant
10.0 Excellent
Pros: Friendly staff. Great value
Cons: Na
10.0 Excellent
Pros: Beautiful hotel in a great location. Very easy to walk around from that location. All the staff was extremely friendly and helpful. Andrea was especially helpful in giving recommendations, making reservations, coordinating tours and just helping me out since my Spanish is very poor. Breakfast was good with nice variety of offerings. I definitely wouldn't hesitate to stay there again .
Hotel Nass Pinar del Lago - Cuenca - Building
16
8.8 Excellent (1,065 reviews)
Overview Reviews
Comfortable rooms with free WiFi can be enjoyed in this charming hotel with a garden and views of Tomebamba River in Cuenca. Private parking is free. Hotel Pinar del Lago has comfortable rooms with plenty of light. They feature chic décor, cable TV and private bathrooms with showers. A continental breakfast is offered and there is a restaurant on site. The town’s historical center is 2 km from the hotel and Del Río Shopping Mall is 7 km away. Mariscal Lamar Airport is also 7 km away.
9.6 Excellent
Pros: It was very easy to dialogue with front desk, even though I had a last minute booking due to my long distance car travel and I arrived late at night, the guy was very kind with us.
8.0 Excellent
Pros: It was good..
Cons: It was good
5.8 Okay
Pros: The hotel's breakfast was fairly good, and overall was pretty clean. A very average hotel and decent value for the money. Not centrally located in Cuenca but as we had a vehicle it worked out fine for our needs. Nothing special.
Cons: The bathroom was dingy and could have been cleaner. The hotel wasn't within walking distance to the center, but we knew that going in.
9.6 Excellent
Pros: The staff is kind, clean hotel, easy to find close to the river as well in a safe area. A bit away from downtown but there is no problem, taxi... Uber. For sure we will stay here again!
Cons: Nothing!
9.2 Excellent
Pros: Value for money. Nice and sufficient
Cons: -
10.0 Excellent
Pros: Clean, spacious rooms. Friendly staff, good WiFi connection.
9.2 Excellent
Pros: Location and Value for money
Cons: Got an upgrade to a bigger room and neighbors were noisy
8.3 Excellent
Pros: It was clean Great location Quiet Confortable bed Great room size
Cons: Lack of toiletries in the bathroom such as cups Lack of overnight staff to clear access to the parking lot even after being told a staff member will always be on site to give access Unresponsive staff, even at their emergency number, had to wait almost 1 hour at 4AM to try and access the parking lot. Send numerous messages and made even more phone calls to all of their listed numbers and no response, not even for an apology. Finally, had to go to the hotel next door (Oro Verde) and pay to park our car there.
9.2 Excellent
Pros: Accessible, easy to find, easy to go out for a morning running/walk , close to the Tomebamba river, easy as well to go to Cajas park. The room was clean, well maintained and quiet. The view was nice and the river's sound , relaxing and peaceful. Kind and competent staff.
Cons: Missing a safety box.
10.0 Excellent
Pros: Super clean. Hot water. Awesome breakfast buffet with all that is needed to have a good start of the day. The staff was very helpful. Good location. Was perfect for us because there is a running track with soccer field right next door so was great for a nice morning run. Places to eat within walking distance.

Best Cuenca hotels near Cuenca Cathedral

Show all
Hotel Casa San Rafael - Cuenca - Building
1
9.0 Excellent (952 reviews)
Overview Reviews
A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
10.0 Excellent
Pros: The breakfast was served by a very friendly woman and was delicious, It was served in reasonable rather than excessive portion sizes.
9.2 Excellent
Pros: Very close to the city center! Staff friendly. Recommended
9.7 Excellent
Pros: Breakfast was nice. Staff are personable
Cons: There should be an option for "Do not disturb" or "No cleaning necessary", in order to be more economical and ecological
7.0 Good
Pros: The staff was very friendly, and the breakfast was very good. The hotel had a nice seating area on the first floor, which was good in combination with the WIFI connection there. We came by car and could park for free a few blocks away in a carpark. First ask at the reception.
Cons: The room was without windows, and bathroom with a small window opening into the inner side of the hotel, made it a bit stuffy.
10.0 Excellent
Pros: Great localisation, right in the center of everything. When I was there, it was in the center of the transport strike and manifestations. The staff was great in keeping the guests safe. And exceptionally helpful!
Cons: -
10.0 Excellent
Pros: We just loved this quaint little hotel. Our room was cozy and comfortable. The shower was fantastic. Breakfast was served with a smile every morning. All the staff we spoke with was helpful and friendly. It’s in a great location. We asked for a room away from the street which meant it was very quiet at night. Please don’t hesitate to book a stay here.
Cons: That we only spent 2 nights There!
10.0 Excellent
Pros: Great location in the old part of town just within a few blocks of everything. The building is a personality onto its own. I loved the original wood beamed ceilings. The staff could not have been more kind and helpful.
Cons: ¯\_(ツ)_/¯ everything was great! Even the toilet flush was nice.
10.0 Excellent
Pros: Great stay, property was clean and very close to the train station. Vladimir really looked after us and showed us around the area. Breakfast was amazing and so fresh. WiFi was great and good value for money.
10.0 Excellent
Pros: The location was very central to the area; the hotel was stunning; the beds comfortable; the bath towels thick; we were exhausted when we arrived and directed to a take out pizza spot; and even though we left before breakfast hours we were still able to get coffee/tea and rolls.
9.2 Excellent
Pros: A tough couple of days in Cuenca with the political situation but the staff of the San Rafael were superb. Thank you
10.0 Excellent
Pros: Excellent location and excellent customer service. Breakfast was really good too!
Forum Hotel - Cuenca - Building
2
8.7 Excellent (203 reviews)
Overview Reviews
Located in Cuenca, FORUM Hotel is in the historical district, within a 5-minute walk of Plaza Rotary Market and Civic Plaza. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
9.6 Excellent
Pros: Location was perfect
Cons: Breakfast was not great
6.3 Good
Cons: the beds were very uncomfortable and the room was located by the street window
10.0 Excellent
Pros: The staff went out of their way to accommodate us. They were so kind. The hotel is in a great location, and it's a beautiful hotel. We would definitely recommend it.
Cons: The room was a bit dark and small.
9.2 Excellent
Pros: Location and breakfast
10.0 Excellent
Pros: Close to all attractions in the city center. Retains character of colonial building. Attention to detail.
7.9 Good
Pros: Location
Cons: Breakfast
7.1 Good
Pros: spacious room with fridge
Cons: room at ground floor with windows opening on internal patio. room a bit dark.
7.9 Good
Pros: We had a ground floor room which had a nice living area outside the room which was convenient. Room itself was a little small but workable. We bought wine at the store around the corner and they would open it in the bar and give us wine glasses to use. Bathrooms were small but modern.
Cons: Breakfast was mediocre but worked for us for the 3 days.
9.6 Excellent
Pros: The location is great!
Cons: It took more than 15 min for someone to open the door when coming back from a wedding at midnight.
9.2 Excellent
Pros: There is a saloon on the 2nd floor that is an amazing area for sitting and also taking pictures before going out.
Cons: The walls in this hotel do not keep noises out. There was a family with a young child that spend much of the night screaming and running around the common areas in during the morning and we could hear all of it from our room on the other side of the hotel. I would strongly recommend another hotel if you are traveling with small children.
Hotel Cuenca - Cuenca - Building
3
8.4 Excellent (658 reviews)
Overview Reviews
A stay at Hotel Cuenca places you in the heart of Cuenca, within a 5-minute walk of Esqueletologia Museum and Plaza Rotary Market. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
7.9 Good
Pros: Location, breakfast
Cons: Worn out, tired rooms
5.7 Okay
Cons: I didn't find toilet paper and shampoo in the room.
10.0 Excellent
Pros: We were so thankful for the staff, especially the front desk help who quickly found us a shuttle to Quito on short notice...during a holiday weekend! It really helped take the stress off of us and allowed us to enjoy the hotel & Cuenca that much more.
8.8 Excellent
Pros: Very comfortable bed and very hot water in the shower.
Cons: Don’t let them put you in room 312. My first night I was in this room and in the walls or somewhere very close by is a water pump that when activated (every 20 minutes or so) sounds like a very loud mournful cat’s meow. Couldn’t sleep all night!
6.7 Good
Pros: Great location and really nice staff. Breakfast was ok. Rooms were comfortable.
Cons: You can hear people in the other rooms quite easily. Had to move rooms because I could hear everyone else doing anything (going to the toilet , showering, coughing etc.) It's really noisy - avoid the rooms that are in the middle of the hotel as they are the noisiest. I moved to the 3rd floor on the outside wall - better but still could hear people all night.
8.3 Excellent
Pros: Excelent location
Cons: The bathroom to small
10.0 Excellent
Pros: Location, clean, responsive
Cons: Didn’t have complimentary coffee in the morning.
7.5 Good
Pros: The room was good. I like the location of the hotel. The breakfast was good.
9.2 Excellent
Pros: Good hotel. Our room was below squash court but moved ok when raised avoid room 406.
10.0 Excellent
Pros: I liked the larger rooms, personnel and the hotel's location right in the Center of Historic Cuenca. Ask for Tania in the Front Desk....she's the Best!
Cons: Nothing. Very pleased with my 3 week stay.
6.7 Good
Pros: Nice staff.
Cons: Filthy shower. I had to request a room change which could only be done for extra .money. No elevator. You could see receptionist Didn't see kt was his job to help. No black tea at breakfast!!!
Hotel El Conquistador - Cuenca - Bedroom
4
7.8 Good (1,283 reviews)
Overview Reviews
When you a stay at Hotel El Conquistador in Cuenca, you'll be in the historical district, within a 5-minute walk of Esqueletologia Museum and Plaza Rotary Market. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cuenca? This hotel features 120 square feet (11 square meters) of event facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
7.9 Good
Pros: The location was great.
Cons: It wasn't 4 star hotel as it was written in booking.
7.5 Good
Pros: Location is very convenient.
Cons: Rice and eggs were cold.
10.0 Excellent
Pros: Our visto to Cuenca was amazing and part of the amazing experience was our stay at the Hotel el Conquistador. The location was perfect we were within walking distance of the center. The room was ample, clean and just what we needed. I felt just like I was in the USA. The service was top notch, anything we needed was available. From the complimentary pick up from the airport to our departure, I had not a bad moment. And last but not least, the staff, the people running,working there is what made the entire experience 100%. They were courteous and went above and beyond! I will highly recommend this hotel!
Cons: The only tiny thing, was the mattresses were a bit firm in our suite.
5.4 Okay
Pros: The space in the room
Cons: I smell food the whole time I stayed, completely disgusting. The bathroom need a little more bleach A guy knocked at my door in the middle of the night Staff kind of rude in late meal request Not so safe location
5.0 Okay
Cons: The bed was absolutely horrible...like,sleeping on concrete..pillows were very hard as well..suppose,to be smoke free..however people were smoking in rooms..hospitality and friendliness or front desk was lacking...overall disappointed with personnel and property..they can do better.
10.0 Excellent
Pros: The breakfast was awesome, the bed and everything in the room was amazing...
6.7 Good
Pros: Clean room. Buffet breakfast so good.
Cons: The tariff I paid did not match the booked + 22% for taxes (announced in the receipt for booking). Finally I paid more than 34% over the base. The Internet connection had problems and por signal in my room.
10.0 Excellent
Pros: The family that owns and runs this Hostel is wonderful, accommodating and cheerful.
Cons: Nothing. I am still enjoying my stay.
10.0 Excellent
Pros: The hotel is locate in downtown, near the Cathedral and some cafeterias and streets markets.