Hotel Casa San Rafael

3 stars
9.3
Wonderful
based on 878 reviews
878 reviews
Bolívar 5-05 y Mariano Cueva, Cuenca, Ecuador
Bolívar 5-05 y Mariano Cueva, Cuenca
+593 7282 3920
Fri 14/8
-
Sat 15/8
2 guests, 1 room
Deals from
$63
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
$63
Deluxe room, bed type unknown
$109
Standard Room, bed type unknown
$82
Restaurant
Other
Other
Other
Other
Other
Other
Other
Restaurant
Other
Other
Other
Other
Other
Restaurant
Other
Other
Other
Restaurant
Other
Other
Other
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a lobby fireplace, and a front-desk safe are onsite. Hotel Casa San Rafael offers 13 accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
9.3
Wonderful
878 reviews

Latest deals for Hotel Casa San Rafael

Fri 14/8
-
Sat 15/8
Standard Room, bed type unknown
$63
nightly with fees
Deluxe room, bed type unknown
$109
nightly with fees
Standard Room, bed type unknown
$82
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Casa San Rafael

  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Hypoallergenic
  • Adapted bath
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by stairs

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

General

  • Quiet street view
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Storage available

Dining

  • Wine glasses
  • Grocery deliveries
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Dining area
  • Dining table

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Zoo
  • Eco tourism

Outdoor

  • Terrace/Patio

Spa

  • Massage

Reviews of Hotel Casa San Rafael

9.3
Wonderful
878 verified ratings
Wonderful
589
Very good
143
Good
88
Okay
22
Fair
14
Mediocre
9
Poor
13

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it easy to access main attractions and city centers. The service was highlighted as friendly, attentive, and accommodating, with several staff members receiving special mention. Cleanliness was also positively noted, with rooms and common areas described as spotless and well maintained. Breakfast was generally appreciated for its quality and setting, though a few guests found it basic. Some negative feedback centered on noise issues, particularly due to the building's historic structure and street noise, but overall, guests were pleased with their stays.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Breakfast8.5 out of 10
Noise Level1.5 out of 10
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All reviews

9.7
Wonderful
Nagendra, Sept 2016
Pros (+) Breakfast was nice. Staff are personable
Cons (-) There should be an option for "Do not disturb" or "No cleaning necessary", in order to be more economical and ecological

Location

Bolívar 5-05 y Mariano Cueva, Cuenca

What's nearby

  • Parque Calderon337 m
  • Cuenca Cathedral0.5 km
  • El Cajas National Park10.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Hotel Casa San Rafael

What is the cheapest day to book Hotel Casa San Rafael?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Casa San Rafael is Thursday, with an average nightly rate of $63. The most expensive day is Friday at $147 per night.

FAQs when booking at Hotel Casa San Rafael

  • Where is Hotel Casa San Rafael located?

    Hotel Casa San Rafael is located at Bolívar 5-05 y Mariano Cueva, 0.5 km from the centre of Cuenca. Parque Calderon is the closest landmark to Hotel Casa San Rafael.

  • When is check-in time and check-out time at Hotel Casa San Rafael?

    Check-in time is 14:00 and check-out time is 12:00 at Hotel Casa San Rafael.

  • Does Hotel Casa San Rafael offer free Wi-Fi?

    Yes, Hotel Casa San Rafael offers free Wi-Fi.

  • Does Hotel Casa San Rafael offer free parking?

    Yes, Hotel Casa San Rafael offers free parking.

  • How far is Hotel Casa San Rafael from the airport?

    Hotel Casa San Rafael is 2.1 km from Cuenca. Hotel Casa San Rafael is 118.2 km from Macas.

  • How does KAYAK find such great Hotel Casa San Rafael hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa San Rafael in Cuenca and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa San Rafael and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa San Rafael.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9.3
0.5 km
Cuenca
2.1 km

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