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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![Hotel Casa San Rafael - Cuenca - Bedroom]( "Provided by Ostrovok")
![Hotel Casa San Rafael - Cuenca - Restaurant]( "Provided by Ostrovok")
![Hotel Casa San Rafael - Cuenca - Dining room]( "Provided by Ostrovok")
![Hotel Casa San Rafael - Cuenca - Building]( "Provided by Ostrovok")
![Hotel Casa San Rafael - Cuenca - Bedroom]( "Provided by Ostrovok")
![Hotel Casa San Rafael - Cuenca - Bedroom]( "Provided by Ostrovok")
![Hotel Casa San Rafael - Cuenca - Bedroom]( "Provided by Ostrovok")
![Hotel Casa San Rafael - Cuenca - Bedroom]( "Provided by Ostrovok")
Hotel Casa San Rafael
Bolívar 5-05 y Mariano Cueva, Cuenca, Ecuador
+593 7282 3920
Cheapest
rate per night
9.0
Excellent
based on 549 reviews
Rooms available at Hotel Casa San Rafael
Enter your desired dates in the search form directly above to see room rates for this hotel.
Reviews of Hotel Casa San Rafael
Pros
| "Helpful staff and great location" | (in 63 reviews) |
|---|---|
| "Amazing colonial building Very comfortable beds." | (in 12 reviews) |
| ""Great location, fantastic staff and delicious breakfast"" | (in 73 reviews) |
Cons
| "parking three blocks away" | (in 1 review) |
|---|---|
| "Old building with very squeaky floors and doors" | (in 9 reviews) |
| "No windows in our room" | (in 6 reviews) |
Traveller rating
1
0
0
0
0
Time of year
Traveller type
Show reviews that mention
+
| friendly staff | in 242 reviews |
|---|---|
| great breakfast | in 168 reviews |
| great location | in 156 reviews |
| great hotel | in 94 reviews |
| historic building | in 42 reviews |
| tea and coffee | in 40 reviews |
| blocks away | in 24 reviews |
| cuenca | in 21 reviews |
| creaky floors | in 19 reviews |
| old town | in 19 reviews |
| windows in our room | in 19 reviews |
| colonial style | in 18 reviews |
| bit noisy | in 11 reviews |
| ecuador | in 10 reviews |
| highly recommend | in 8 reviews |
| bread and jam | in 7 reviews |
| calderon | in 7 reviews |
| common areas | in 7 reviews |
| service was good | in 7 reviews |
| sockets for charging | in 6 reviews |
| san rafael | in 4 reviews |
-
ExcellentSep 20169.7
Great Place to Stay
Breakfast was nice. Staff are personable
There should be an option for "Do not disturb" or "No cleaning necessary", in order to be more economical and ecological
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About Hotel Casa San Rafael
Overview
A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Hotels.com
Features
9.0 Excellent
based on 549 reviews
9.2
Cleanliness
8.6
Comfort
8.0
Facilities
9.6
Location
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Hotel Casa San Rafael
Wine glasses
Quiet street view
Free Wi-Fi
Ticket service
Mobile hotspot device
Entire unit located on ground floor
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Disabled access
Extra-long beds (> 2 metres)
Roll-in shower
Fax/photocopying
Family rooms
Linens
Towels
Safety deposit box
Fire extinguisher
Laundry facilities
Ironing service
Flat-screen TV
Multi-lingual staff
Massage
Free toiletries
Shampoo
Smoke alarms
Hardwood or parquet floors
Shower
Breakfast included
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Adapted bath
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Inner courtyard view
Process in place to check health of guests
Socket near the bed
Key access
Sofa bed
CCTV in common areas
CCTV outside property
No smoking
Soundproofing
Hand sanitiser in guest accommodation and key areas
Body soap
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Non-feather pillow
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Toilet with grab rails
All plates, cutlery, glasses and other tableware have been sanitised
Thermometers for guests provided by property
Pay-per-view channels
Safe
Towels/sheets (extra fee)
Delivered food is securely covered
Airport shuttle
Cleaning products
Dustbins
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt out of accommodation cleaning
TV
Free parking
Conditioner
Upper floors accessible by stairs
Staff follow all safety protocols as directed by local authorities
Desk
Dining area
Dining table
Private bathroom
Wardrobe or closet
24-hour front desk
Storage available
Private parking
FAQs when booking at Hotel Casa San Rafael
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Photos of Hotel Casa San Rafael
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01 of 11
Reviews about Hotel Casa San Rafael
“And the most helpful staff ever.”
“Quaint little hotel with excellent staff.”
“You can hear everything that’s happening next door.”
“My favorite place in Cuenca.”
“In the historic center near everything.”
“"Great location, fantastic staff and delicious breakfast"”
“The location was perfect and the common areas were so cute and cozy!”
“We highly recommend”
“"Super friendly staff, nice breakfast with real coffee!"”
“Amazing colonial building Very comfortable beds.”
“Closeto Calderon Park and center of city.”
“Staff was very friendly and service was good”
“This was our second time staying at Casa San Rafael.”
“Beautiful remodeled colonial house.”
“Location pretty good because was only a couple of blocks from main downtown square”
“Our best stay in Ecuador!”
“Helpful staff and great location”
Location
Most popular landmarks
- Parque Calderon337 m
- Cuenca Cathedral0.5 km
- El Cajas National Park10.3 km
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