Pros (+) Breakfast not good
Cons (-) Cleanliness
3 stars
Europa Gatwick Hotel & Spa
Photos of Europa Gatwick Hotel & Spa
Overview
Located in Crawley, Europa Gatwick Hotel & Spa is within a 15-minute drive of London Gatwick Airport and provides an indoor pool, a Jacuzzi and a sauna. It has a spa, as well as an express check-in and check-out feature, a 24-hour reception and 24-hour room service.
The hotel has 246 rooms and has been recently refurbished. In addition, the multilingual staff are on hand to offer assistance.
Each cosy room at Europa Gatwick Hotel & Spa has its own private bathroom with complimentary toiletries. Hot drinks can be made with coffee and tea supplies.
In-house dining options include The Mediterranean, which is an ideal spot to enjoy a meal. Those wanting to unwind can take advantage of the hotel's on-site bar, Rafters.
The location of Europa Gatwick Hotel & Spa permits easy access to many tourist attractions. Ashdown Forest is nearby.
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Amenities at Europa Gatwick Hotel & Spa
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business centre
- TV
- Free toiletries
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Express check-out
- 24-hour front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Dustbins
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Coffee machine
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
- Upper floors accessible by lift
General
- Family rooms
- Solarium
- Telephone
- Carpeted
- Storage available
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Media and entertainment
- TV
Outdoor
- Garden
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Europa Gatwick Hotel & Spa
6.1
Okay
3152 verified ratings
Wonderful
341
Very good
271
Good
416
Okay
334
Fair
479
Mediocre
378
Poor
933
Summary of reviews
Guests say
Guests generally appreciate the location of the hotel, noting its proximity to the airport. However, many reviews highlight significant issues with cleanliness and service, with complaints about dusty rooms, rude staff, and poor food quality. Overall, while the hotel has potential, it urgently needs refurbishment and better management to improve guest experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
6.1 out of 10
52 reviews
3.5 out of 10
5 reviews
All reviews
Pros (+) Location
Cons (-) Rude inefficient Staff. Check-in. Decor. Price of the drinks at the bar. Cramped parking areas.
Pros (+) Close to the airport
Cons (-) Smelly halls and room, furniture hadn't been vaccumed! Hair and lint in the chairs. I could easily feel the springs in the mattress. Spa is only available with an extra charge. Face your minimum §
Pros (+) Not much
Cons (-) Poor staff, it felt old and unclean
Pros (+) The wifi in the lobby, it should be in rooms!
Cons (-) Food was bad
Pros (+) ...only the kind staff
Cons (-) Everything...except the staff. Old, dusty hotel. HORRIBLE rooms and bathrooms... Stay only if its an emergency and if you just need 1 night to visit someone around that area near the so called "hotel"...or maybe Dracula's Manor.
Location
Balcombe Road, Crawley, RH10 7ZR
What's nearby
- St. Nicholas' Church0.6 km
- Crawley Memorial Gardens1.8 km
- Hawth Theatre2.1 km
- Worth Park Gardens2.4 km
- Tilgate Park2.5 km
- Crawley Railway Station2.9 km
- Crawley Town Hall3 km
- Crawley County Mall Shopping Center3 km
- Saint John the Baptist Church3.2 km
- Ancient Priors3.2 km
- Cineworld Cinemas3.5 km
- Broadfield Stadium3.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Europa Gatwick Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Europa Gatwick Hotel & Spa
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See most recommended stays in CrawleyGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
6.9 | 2.7 km | London Gatwick | 6.0 km |
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