Hotel Vista Del Mar

Vista del Mar is conveniently located close to the centre of town and the ferry, meaning it is easy access to many bars and restaurants. The room was spacious and the bed comfortable.

When I checked in, the guy helping me to my room was very nice and told me he could arrange breakfast for me early (6.30am) as I was diving the duration of my stay in Cozumel, which meant a 6.45am taxi every morning (the hotel is not convenient to most dive operators so consider this when booking accommodation and diving). The first morning of diving, the security guard at reception told me I couldn’t have any coffee or breakfast as they didn’t serve until 7. When I showed him the note that had been written about my early request, he argued that the date was the previous day, not today (why would I request breakfast at 6.45am the morning BEFORE I arrive?!). I was really annoyed, but I can let these things go as a misunderstanding. However, on my first day as I was leaving the hotel mid-afternoon to explore the town, the guy who helped me to my room made an advance at me by approaching me and trying to touch my face, saying I had something on my chin (which I didn’t). As a single female travelling alone, these sort of advances are horrible, particularly as I use the hotel as a safe place and trust the people there to help me if I need any. It was really inappropriate, and even though the hotel was comfortable and clean, I won’t stay there again because of this.

Great friendly staff, large comfortable room. Location right opposite seafront, with balcony, which was perfect for me but might be a bit noisy for light sleeper.

Only downside was continental breakfast—was OK and as advertised, but wish a heartier fare was on offer.

Showers were very hot and had good pressure. Aircondioner worked well.

Bed was very hard. Woke up feeling sore and stiff.