Horrible service for the price, never gonna stay again in this chain
The location of the hotel is good, close enough to the city center and places of interest. The breakfast was good: many different choices. They have a self -parking garage next to the hotel, even though it's pretty expensive.
We made the reservation for 2 adults, but they gave us only one key card. Normally, it is not a big deal, however, in this case, you have the power in the room (lights, AC etc.) only when you insert the key card in the special holder. This means both of you should stick together at all times as without the card you either have no lights in the room (in case your partner decided to go for a walk but you didn't feel like it) or you cannot get to the room if you didn't take the key with you when leaving. The floors were pretty dirty (my feet became back while waking). The toilet bowl looked as if never properly cleaned (all rusty and pretty disgusting). Moreover, the hotel is the construction site. Personnel is never there to help. The bartenders at the restaurant downstairs just ignore you not even bothering to ask what you want. Normally, I am not picky at all and try to be understanding and patient, but in this case, too many things went wrong.
Playful and Comfortable
- The room and the bathroom were adequately sized - Decoration and design were pleasant throughout - Great breakfast buffet options - Good location
- Both the bed and the pillows were too soft - Some parts of the bathroom could use an update - Window to foyer, making the room noisy sometimes
The bed was very comfortable, as was the room.
The parking was acceptable but using a local/pay parking system. Breakfast was not acceptable at all, runny eggs (and this was earlier in the breakfast cycle) and the sausage was cold.
A stay at Comfort Hotel Vesterbro places you in the heart of Copenhagen, within a 10-minute walk of Tivoli Gardens and City Hall Square. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Copenhagen? This hotel has facilities measuring 775 square feet (72 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.
Based on 8,232 reviews
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