|"Great value and friendly staff!"||(in 48 reviews)|
|""Friendly staff, very comfortable room.""||(in 48 reviews)|
|"The bed was very comfortable"||(in 16 reviews)|
|"Had to get another room very disappointed."||(in 47 reviews)|
|"Very bad tub drain"||(in 5 reviews)|
|"There was no parking."||(in 24 reviews)|
|dirty room||in 176 reviews|
|staff was friendly||in 120 reviews|
|great location||in 90 reviews|
|parking is too expensive||in 56 reviews|
|best at hotel||in 55 reviews|
|bed was comfortable||in 52 reviews|
|great view||in 48 reviews|
|front desk||in 42 reviews|
|water pressure in the shower||in 38 reviews|
|hot water||in 31 reviews|
|heart of the downtown||in 16 reviews|
|bathroom sink drain||in 13 reviews|
|room was clean||in 13 reviews|
|coffee pot||in 11 reviews|
|tissue roll||in 8 reviews|
|columbus||in 6 reviews|
|starbucks in the lobby||in 4 reviews|
|smart phones||in 3 reviews|
|trash removed||in 3 reviews|
Took over 3 hours to check in, bed wasn't comfortable, was put into room that we didn't ask for. Took so long to check in we missed our dinner reservation for our anniversary.
Bar staff attentive.
The room was not heated properly for the weather. Corner room’s bathroom was cold.
Lots of issues...
The food was good
The rooms were not ready for everyone in my conference and some people did not get their room until 9pm. Also, all of the cards to enter the rooms stopped working b/c they were programmed to expire after 1 day, but we all stayed 2 days.
Not bad but overpriced. Room was comfortable but beat-up and didn’t feel well maintained. Feels like a hotel that was nice a decade ago but has gotten shabby without pricing accordingly.
Location and Starbucks in the lobby.
The hotel was very dusty and not well maintained. I felt like my stay was equivalent to a motel.
Not worth my $
Parking was not free which forced me and my gf to pay for there overpriced horrible food, there was no trash bags in the trash cans and the staff was mean
The staff were extremely friendly! The beds were comfy. I liked that the parking garage was a quick walk to the hotel and you didn't have to walk outside at all. Everywhere we decided to go was a quick drive to and from our hotel which was very convenient.
The hotel room floors seemed dirty and somewhat sticky feeling. Parking for this hotel was ridiculously expensive. Someone must have vomitted in the lobby bc there was an awful vomit smell the two times we walked through the lobby. We were looking forward to grabbing a coffee once we got to our hotel and the Starbucks ended up being closed. I expected the hotel to be a bit more updated for the price of the room.
Slightly Above Mediocre
Bed is comfortable. Front desk staff and valet professional.
Housecleaning: seems like they don't care. Take the tips. It no effort in cleaning the room.
Room was clean, and comfortable. Bed was very comfy! Hotel was conveniently located on a bus line, and cabs were also easy to get. Many good eateries and places to drink within walking distance. Very friendly staff. Best perk? Starbucks in the lobby!
We were traveling on a very busy weekend, and I realize that. However, the check-in process was painfully slow. The line to get checked in was out the front door by 330 pm. There appeared to be four computers at the main desk, but we never witnessed more than three employees working at them, and mostly there were only two. We stood in line for a solid 25 minutes before being taken care of. Staff was friendly and courteous.
I loved that bottled water and premium coffee were in our room. Also had very comfortable bed and friendly staff that was very helpful when we asked about different areas to visit.
Business hotel without hot water
No hot water in the morning, whether at 7 am or 9. It was approximately 70 degrees -- not hot enough to shower or shave. Front desk attendant offered an $8 credit. Really? Never, ever again.
Liked that it right it the heart of the downtown area. In walking distance to all attractions. Valet parking is worth having.
Sheraton Columbus Hotel at Capitol Square is less than a mile from some of the city’s best sites and landmarks including Ohio Theatre, Capitol Square, Columbus College Of Art And Design, German Village- Brewery District, Natural Resources Park, Ohio Historical Center, the Motorcycle Hall of Fame, and a long list of colleges and universities. The City Center is a quarter of a mile away, the Scioto River is an easy walk, and the John Glenn Columbus International Airport is just six miles from the front door.
A modern and stylish spot, it has excellent décor and lots of appealing public spaces. A pet-friendly hotel, it features a unique restaurant serving signature dishes and craft cocktails, a club room, complimentary daily breakfasts, evening drinks and hors d’oeuvres, expansive business services and meeting rooms, a modern fitness center, free parking, and 24-hour front desk service, among many other services.
The rooms range from traditional to more luxury king rooms with city views. Each features a work desk with ergonomic chair, a high-end entertainment system, premium linens and bedding, climate controls, large and beautifully appointed bathrooms, room service options, free bottled water, hot beverage systems, free Wi-Fi, premium cable stations, and direct-dial phones with voicemail.
Whether it is a business trip, to look at area colleges, or for a leisurely exploration of Columbus, the Sheraton Columbus Hotel at Capitol Square has much to offer and will be a welcome part of the experience thanks to its amenities.
based on 321 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Columbus Hotel at Capitol Square reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Columbus Hotel at Capitol Square for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Columbus Hotel at Capitol Square is located at 75 East State Street in Downtown Columbus, 0.7 km from the centre of Columbus. Ohio Theater is the closest landmark to Sheraton Columbus Hotel at Capitol Square.
Check-in time is 16:00 and check-out time is 12:00 at Sheraton Columbus Hotel at Capitol Square.
Yes, Sheraton Columbus Hotel at Capitol Square offers free Wi-Fi.
No, Sheraton Columbus Hotel at Capitol Square does not offer free parking.
No, Sheraton Columbus Hotel at Capitol Square does not offer free airport shuttle service.
Sheraton Columbus Hotel at Capitol Square is 10.5 km from Columbus. Sheraton Columbus Hotel at Capitol Square is 16.8 km from Columbus Rickenbacker.
Yes, Sheraton Columbus Hotel at Capitol Square is a pet-friendly hotel.
No, Sheraton Columbus Hotel at Capitol Square does not have a pool on-site.
Sheraton Columbus Hotel at Capitol Square has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.