Good to know
|Distance to city centre||0.7 km|
|Distance to airport||10.3 km|
|"Location clean rooms and comfortable bed."||(in 32 reviews)|
|"The staff were very nice"||(in 35 reviews)|
|"Comfy bed, nice sized bathroom, great location"||(in 68 reviews)|
|"No water , mosquitoes, dirty room"||(in 18 reviews)|
|"No water , mosquitoes, dirty room"||(in 16 reviews)|
|"Hotel was under construction."||(in 13 reviews)|
Time of year
Show reviews that mention
|check in process||in 22 reviews|
|comfy bed||in 54 reviews|
|convention center||in 32 reviews|
|dirty room||in 88 reviews|
|downtown columbus||in 3 reviews|
|free breakfast||in 27 reviews|
|great hotel||in 57 reviews|
|great location||in 122 reviews|
|indoor pool||in 8 reviews|
|lobby and the bar||in 12 reviews|
|max||in 9 reviews|
|needs a remodel||in 4 reviews|
|needs updating||in 5 reviews|
|room service||in 22 reviews|
|room was clean||in 104 reviews|
|staff was very friendly||in 72 reviews|
|valet parking||in 78 reviews|
We came for a mini honeymoon and were greeted by the staff very graciously. We were even surprised with a welcoming complimentary chocolates and wine in our room. Conscience of being near the arena and wonderful restaurants in the area.
There wasn’t free coffee in the lobby.
Room was clean. Bed was comfortable. Hotel was quiet.
Very little support or help from staff. I had to call three times to get the room service/restaurant to answer to place an order. Each time I let it ring until eventually it disconnected me. This was at 5:30pm so should have been staffed but not necessarily prime time. They forgot something. I had to call 3 times again before they would answer to bring up the missing item. I called front desk for a question Saturday afternoon and it took two calls for someone to answer. Friendly when they did, however. I also was hoping to run into housekeeping/cleaning staff to ask for an additional shampoo/lotion (since I didn't have my room serviced in the 4 days that I was there). I never saw them (which is unusual from prior hotel experience). Nice hotel facilities, comfortable, and great location -- but don't expect much from staff or services.
Hotel was under renovations and would have been more appropriate to have discounted rates. Seemed short staff. Service was slow.
Location was great for trade show at convention center.
Rooms were small and cramped
We’re all business, mostly. Our newly renovated Crowne Plaza Columbus Downtown brings new life to modern business travel, featuring WorkLife rooms, the Plaza Workspace, and all new restaurant Vine and Forge. Conveniently located near Port Columbus International Airport, the Crowne Plaza Downtown Columbus hotel and Lofts offers upscale amenities, exciting features and easy access to the most popular local attractions! While staying with us, you are just steps away from the Short North Arts District, German Village, and Brewery District As the best of hotels near Nationwide Arena, we offer a prime location for guests to experience all the action. Catch a Columbus Blue Jackets hockey game, see concerts from all of your favorite artists, and much more! The Crowne Plaza hotel in Columbus, OH is also the perfect place for business travelers. Of the hotels near Greater Columbus Convention Center, we are certainly the most convenient. We are directly connected to the facility and just a short walk to Nationwide Mutual Insurance, The Ohio Statehouse, AEP, NiSource, Columbia Gas and several other local companies. With over 13,000 sq. ft. of newly renovated flexible space, a creative menu, and a dedicated team of planners and chefs - we are committed to the success of your next event!
based on 1,582 reviews
Things to know
- Comfortable beds
Policies vary by room type and provider.
Reviews about Crowne Plaza Columbus-Downtown
Most popular landmarks
- North Market 0.4 km
- Santa Maria 0.7 km
- Palace Theatre 0.8 km
- Ohio Statehouse 0.9 km
- Huntington Park 1 km
- Scioto Mile 1 km
|Columbus Rickenbacker||17.7 km|
|Worthington Heaton Park Bus||10.9 km|
|South Portsmouth South Shore-South Portsmouth, Kentucky||138.7 km|