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Hotels near Columbus Airport

Hotels near Columbus Airport

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Columbus (CMH) - Columbus, OH, United States
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Best hotels near Columbus Airport

Cleanliness
9.1
Comfort
9.0
Facilities
9.5
Location
9.1
Overall
9.5
Overall 8.7 Excellent
Based on 251 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.5
Location
9.1
Overall
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
8.9
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
9.1
Staff
8.8
Cleanliness
9.6
Comfort
9.4
Location
9.7
Services
9.2
Staff
9.6
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.7

Excellent 9.0
Pros: Location could not be better. We needed place to stay after arriving by plane before continuing on to our destination by car
Cons: No tissues in the room.
Excellent 10.0
Pros: Very clean and safe to be outside
Cons: None
Excellent 10.0
Pros: Super clean and comfortable. Right next door to the airport, just what we needed!
Excellent 8.0
Pros: Location and shuttle service
Cons: That it was $10 a might to leave the car. That was a surprise
Okay 5.0
Pros: I was disappointed and wanted to leave right away. Unfortunately I booked through a 3rd party which was non-refundable. Poor customer service: staff was not friendly during check-in, unable to find my reward #. Secondly, we came just for the pool and surprise!!!! Pool was not opened to all unless reserved. The guy said we needed to reserve it and luckily it was empty. He only allowed us to stay for 45mn only given that another family had reserved it at 9PM. Moreover there were no chairs there and asked if I could get a chair in order to sit ans watch the kids. The guess representative said due to COVID he could not give me a chair . This is unbelievable. So what’s the point of having sofas at the entrance where multiple people sit / wait d’or the shuttle? What’s the difference? My feet started hurting since I had to stand up for ~40mn. I wasted more than $130 . The kids were very sad not being able to swim for a long time. The courtyard in Hilliard is by far the beat in customer service. We will not come back to the Fairfield inn . We left there disappointed
Cons: Poor customer service , no chairs at the pool, limited access to the pool due to “required reservations” no where listed when booking. I even called the day before to ask about the pool. I was never told that I needed to reserve a slot. If I had known that I would have never booked it since we live in columbus too and just drove there for the pool. So sad. I almost forget another point , delivery to your room is not allowed. I ordered through door dash , 2 orders , 1st order I saw the pizzas behind my door as requested. Second order I was told to come to the lobby and when I requested clarifications from the guess representative she said “that’s the rule we don’t allow delivery to the rooms” and I said but I received the pizzas 30mn earlier , how is that possible. All she said was “It’s the rule” Customer service is very poor there not sure if this is new management but will it be there again
Excellent 10.0
Pros: The stay was amazing Very comfy and very clean
Cons: The housekeeper (guy) was a little rude
Okay 5.0
Pros: The shower
Cons: The staff and the room had a lot of stains
Poor 1.0
Pros: The distance to my location was easy to get to
Cons: Swimming pool No breakfast No ice buckets In rooms for ice etc Person checking me in and person In front of me. Caught him in lies ! Ridiculous! My other friends that stayed In other rooms had problems at check in where they didn¿t know policy.
Excellent 10.0
Pros: Very clean. Front desk staff team members were friendly and professional.
Cons: No
Excellent 10.0
Pros: Clean hotel & friendly staff
Cons: N/A
Excellent 10.0
Pros: Great location for the business traveler as I can walk to the hotel from the airport. Fantastic staff.
Cons: Would be nice if they had a restaurant, but overall I'm very happy with the hotel.
Poor 1.0
Pros: Breakfast
Cons: There was no heat in my room until 10 a.m. the next morning when I was checking out at noon. I told hotel management and was offered another cold room and was told that they made men staff was not available that day. It was near or under freezing during m
Excellent 10.0
Pros: Modern design throughout and simple well-furnished rooms. Helpful friendly staff Quick and free internet access.
Cons: Continental breakfast could use more options.
Fairfield Inn & Suites By Marriott Columbus Airport - Columbus
Rated no. 1
8.7
Excellent 8.7
Based on 251 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.4
Overall
8.6
Overall 8.7 Excellent
Based on 184 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.4
Overall
8.6
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
9.1
Comfort
8.9
Location
9.4
Services
8.6
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.9
Location
9.4
Services
8.7
Staff
8.8
Cleanliness
9.4
Comfort
9.1
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.7
Services
8.9
Staff
9.4
Cleanliness
8.9
Comfort
8.6
Location
9.5
Services
8.4
Staff
8.8

Excellent 8.0
Pros: Location!!
Cons: Night desk clerk seemed like she really didn't want to be there. Guy waited a long time for her to come out from back office Also tv is poorly located
Excellent 8.0
Pros: It was clean, nice, easy to find, close to Easton and the interstate.
Cons: The walls are thin and I could hear the screaming baby across the hall and the 10yr old who stood in the hallway screaming at his parents.
Excellent 10.0
Pros: The the hotel is in a perfect location. Just the right price. Staff very friendly and hotel is very clean. I would recommend everyone to stay here.
Excellent 10.0
Pros: Everything was clean and comfortable.
Excellent 9.0
Pros: Close to the mall, very clean, staff super friendly. The bed was soooo comfortable
Excellent 9.0
Pros: Good location. Clean. Friendly.
Cons: COVID protocols meant fewer services.
Excellent 8.0
Pros: Everything
Excellent 8.0
Pros: Clean hotel, great location near Easton
Cons: No one ever at front desk, pool is not monitored despite you have to make reservations. No one actually makes sure there are not too many people at pool. No one pays attention to guest pool numbers.
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Location, nearby Shopping
Cons: Nothing
Excellent 9.0
Pros: Location was great! Nice quiet and clean! Would definitely stay here again.
Excellent 10.0
Pros: Great area! So con
Cons: No complaints!
Excellent 10.0
Pros: Location
Cons: No free breakfast, price for pop or snacks is way too expensive since they removed machines due to COVID They charged me twice for the same stay, but offered a refund once I called them. A little disappointed with today’s technology that this ca
Excellent 10.0
Pros: Great location by stores, movie theater, restaurants! Close to highway access.
Cons: Hours for dining services.
Excellent 10.0
Pros: Large rooms, clean, close to shopping
Excellent 9.0
Cons: They were so booked that they decided to upgrade my room. At first, I thought they were going to keep it at the same price I bought it for but that was not the case they charged me even more.
Excellent 10.0
Pros: Location, well maintained, clean
Cons: no
Good 7.0
Cons: It's overpriced
Excellent 10.0
Pros: excellent bed and pillows. I want one!!!! Nice decor, excellent location, parking
Cons: slow drain in bathtub
Courtyard by Marriott Columbus Easton - Columbus
Rated no. 2
8.7
Excellent 8.7
Based on 184 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
7.0
Location
9.0
Overall
7.0
Overall 8.6 Excellent
Based on 320 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.9
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.2
Location
9.1
Services
9.1
Staff
8.6
Cleanliness
8.3
Comfort
8.4
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
8.8
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
8.8
Location
9.1
Services
8.6
Staff
8.5

Excellent 9.0
Pros: Television remote easy to use.
Cons: The rooms accommodations
Excellent 10.0
Pros: Great everything as usual with Embassy!!
Excellent 8.0
Cons: No maid service. Spent 3 nights
Mediocre 2.0
Pros: Location
Cons: See below comments
Excellent 10.0
Pros: Was everything I expected
Cons: The swimming pool wasn’t open, and kids ran the halls
Excellent 10.0
Pros: Breakfast and two room to separate me and my son
Cons: Loss power for couple of hours
Okay 4.0
Pros: I love Embassy Suites and have never had an issue until this time. The price would be the only good thing but was overpriced this time as well bc there were none of the same perks as usual.
Cons: The room was dirty and hadnt been cleaned. The staff downstairs said he would try to find another room but there may not be anything he can do. We were told there would still be a buffet style breakfast before we purchased the room but wasnt anything real
Excellent 10.0
Pros: The staff was extremely friendly and there was a reception from 5:30 to 7:30 with free food and drinks at the bar!
Cons: There was some towels and linen outside of some of the doors in the hallway that were never picked during the duration of our stay. Other than that the hotel was spotless!
Mediocre 2.0
Cons: First room assigned had broken ac. The next room was disgustingly dirty.
Excellent 10.0
Pros: the clean room and space with breakfast was wonderful.
Cons: There was a parking lot being repaved and it was a little dangerous with entering and exiting the parking lot.
Excellent 9.0
Pros: Breakfast
Cons: The bed were a little to firm
Excellent 8.0
Pros: They had a good breakfast and close to shopping
Cons: The room was extremely stuffy and hot. Also the bed was really hard
Poor 1.0
Pros: Leaving. What a horrible room b
Cons: The room was dirty, rude staff, gross food. 1 star hotel.
Excellent 10.0
Cons: Waited for shuttle to airport 20 minutes. Asked desk clerk to call but she did not until another customer called a cab. Shuttle driver said he was sitting at he airport waiting for a call. Suggest he wait at the hotel
Poor 1.0
Cons: The Description says that this would be a non-smoking room. When I get there the smell of smoke overwhelmed us. I went to the front desk and inform them of the smell of smoke and they notified me that this room was a smoking room in the past. No help!
Excellent 10.0
Pros: Decor
Excellent 8.0
Pros: Lovely new building with modern decor. Staff was great except the cleaning crew.
Cons: The cleaning staff was terrible. Garbage in the halls and by elevators.... for days in a row. My room was never cleaned in a 3 night stay.
Excellent 10.0
Pros: Location
Cons: The room was nice and clean the mattress was a little hard but over all no complaints
Mediocre 2.8
Pros: updated hotel
Cons: The hotel needed security., There were about 30 unsupervised children in the pool area. The weight room was full of kids as well. Someone next door to me had a party unitl 4am despite complaints to the front desk. There was also a heavy smell of marijuana in our bathroom coming from the same room. Breakfast was horrible. Nothing was stocked and we had to go out and purchase breakfast somewhere else. When we checked in we waited in line for 20 minutes because there was only 1 person at the front desk.
Okay 5.4
Pros: The room was large. It is a suite. It was larger than I needed, but it worked.
Cons: The staff was pretty inept. Sloppy, not listening and unenthusiastic.
Good 7.0
Pros: I breakfast was awesome!
Cons: It was extremely noisy Saturday night.
Good 7.0
Pros: Been here before so we choice this Hotel due to good experiences before
Cons: Pool was closed and hot tub!! Had taken our daughter and her best friend with us knowing they could swim but it was CLOSED!
Embassy Suites Columbus - Airport - Columbus
Rated no. 3
8.6
Excellent 8.6
Based on 320 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.8
Location
9.3
Overall
8.2
Overall 8.4 Excellent
Based on 186 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.8
Location
9.3
Overall
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
9.1
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.3
Services
8.9
Staff
9.1
Cleanliness
8.9
Comfort
8.0
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Facilities
7.0
Location
9.4
Overall
5.0
Cleanliness
8.4
Comfort
8.4
Location
9.4
Services
7.9
Staff
8.2

Excellent 9.0
Pros: Love how close to airport it is. Great location, good price, clean and staff were friendly.
Cons: Had an early morning flight and it was too early for the early breakfast option.
Good 7.0
Pros: Location
Cons: Stayed there numerous times last couple of stays not as nice as previous. Will stay at another hotel next time
Okay 4.0
Pros: Location and price was convenient Staff was friendly and helpful.
Cons: Beds were outdated, room not cleaned efficiently, ceiling damage from water leak not repaired
Excellent 10.0
Pros: The staff at front desk was very helpful and very kind.
Cons: no
Excellent 9.0
Pros: comfortable rest nice room
Cons: wet floors lobby furniture lots of bad stains on seating area.
Okay 5.4
Pros: Staff was very nice when it came to switching my room.
Cons: First room I was given was the handicapped room, the shower chair had black mold on it and smelled like there was an ongoing water leak. I asked to switch rooms, my second room had hair in the shower that didn’t belong to me. Because I was leaving early I didn’t ask to switch from that room. Both rooms needed a thorough deep cleaning, scrubbing and dusting. Not to mention peeling wallpaper and cracked and chipped paint. Not what you would expect from a Hilton brand. If there had not have been a snow storm going on outside I would have left. I did not use the facilities, breakfast or anything else. I was strictly there to catch an early flight.
Excellent 10.0
Cons: One of the 15 rooms I blocked smelt like smoke, but was moved to another room without problems.
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Bed
Cons: Wanted to have menus for places that delivered
Good 6.0
Pros: The room was very nice! Was a great location.
Cons: In the morning the cleaning staff was very loud as I could hear them laughing and yelling down the hall to each other.
Excellent 10.0
Pros: Friendliness of staff. Breakfast. Convenience and speed of shuttle arrival.
Cons: No.
Excellent 10.0
Pros: Great people
Cons: No
Excellent 10.0
Pros: location, staff, business complimentary computersw.
Cons: No
Excellent 8.0
Pros: I was especially glad that there was shuttle service to local eateries.
Cons: Nothing to report
Excellent 10.0
Pros: I love being that close to the airport, being able to leave my car at the hotel and use the shuttle back and forth. The room was extremely comfortable and the coffee bar and fruit were great to grab on the way out
Cons: Nothing
Okay 5.0
Pros: Well appointed, location, parking, breakfast.
Cons: Bedsheets had not been washed, smelled strongly of perfume on pillow etc. Bathroom smelled like mildew. Sticky floors in lobby and bathroom. General grubbiness everywhere like It hadn't been cleaned since it was built. Would definitely not stay again.
Hampton Inn Columbus - Airport - Columbus
Rated no. 4
8.4
Excellent 8.4
Based on 186 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.5
Location
8.5
Overall
8.5
Overall 8.4 Excellent
Based on 130 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
4.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.4
Staff
8.4
Cleanliness
8.1
Comfort
9.1
Location
8.4
Services
8.4
Staff
8.4
Cleanliness
9.0
Comfort
8.5
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
8.3
Comfort
7.9
Location
8.1
Services
8.1
Staff
8.1

Excellent 8.0
Pros: Staffing was great
Cons: I
Excellent 9.0
Pros: location
Cons: poor selection of TV channels
Excellent 8.0
Pros: Good location and staff was nice
Excellent 10.0
Pros: The main thing to fix in this hotel will be the break fast. Me and my family has not happy about the break fast. Please take measures to fixe this problem as soon as possible.
Cons: I like the customer service, front desk specially the front desk employee (ZEE) has a very great full service and energetic person at this hotel I was very wondering about him to cooperative with customers. Also the other Pakistan or Indian guy is very helpful person
Excellent 8.0
Cons: The hot tub was under maintenance
Excellent 8.0
Pros: Very good
Cons: It very nice
Poor 1.0
Pros: I don¿t like the hotel unfortunately
Cons: I wanted this hotel for the Accommodations, mainly the breakfast and fitness center. When I got there they close both so I feel like I did not get what I paid for.
Excellent 8.0
Pros: Quiet.
Cons: The elevator needed cleaning especially during this pandemic. Even though mask were required inside the hotel (local health requirement), it was not enforced by the staff (one staff person did not have one on once but had it on the counter),
Poor 1.0
Pros: We left
Cons: booked ibecause of the hot tub . We were in it and it was Luke warm ,no towels . Called the front desk he brought down towels the size of hand towels he did not know how to adjust the temp and told us to tell the mgr tom at 9. Toilet flushed sometimes
Excellent 10.0
Pros: The staff were very helpful and friendly. Very nice place. There was a free breakfast but we were leaving at 3:30AM that next morning so they had carry out bags for both my wife and I with bottled water, an apple, and a protein bar. That is A+ service.
Cons: Nothing.
Excellent 10.0
Pros: Staff were nice and room was clean!
Good 7.7
Pros: Nice room for the price.
Cons: Staff was accommodating and friendly, but they didn't seem interested in going out of their way to make the stay more enjoyable.
Comfort Suites East Broad at 270 - Columbus
Rated no. 5
8.4
Excellent 8.4
Based on 130 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.1
Location
8.6
Overall
8.5
Overall 8.3 Excellent
Based on 208 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.1
Location
8.6
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.3
Location
8.0
Services
7.9
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.5
Facilities
8.5
Location
9.5
Overall
8.0
Cleanliness
9.1
Comfort
8.8
Location
8.6
Services
8.6
Staff
9.1
Cleanliness
8.5
Comfort
8.8
Location
8.7
Services
8.9
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Facilities
9.0
Location
8.8
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.2

Excellent 10.0
Pros: Soo close to few of my favorite including airport I was flying from
Cons: Nothing reall!
Mediocre 3.0
Pros: The front desk staff (most of them). The airport shuttle.
Cons: Found cookies in bed frame and crumbs under bed. Super noisy! Guests were noisy, but even the tv in the room next door was loud. Quiet hours not adhered to. Key didn¿t work properly and took multiple swipes to open. Restaurant hours were minimal.
Excellent 10.0
Pros: Very comfy
Excellent 10.0
Pros: Loved the convenient shuttle to and from the airport and the 94th Aero Squadron.
Excellent 10.0
Pros: My husband and I heard that the chef's special the night of our stay was meatloaf, which we love. Later we found out that was a mistake. When we expressed our disappointment, the chef made us a special meatloaf just for us!
Cons: Nothing. I was perfect.
Excellent 9.0
Pros: The location
Cons: I thought the pool and room was bigger. Lack of staff presence.
Poor 1.0
Pros: Nothing and service was horrible phone and WiFi didn’t work
Cons: Nothing and service was horrible phone and WiFi didn’t work
Excellent 8.0
Cons: more signage for entrance to lot
Excellent 10.0
Pros: In spite off covid everything was great
Cons: No
Excellent 8.8
Pros: Breakfast was good, but not complimentary.
Cons: Room was next to the ice machine. Very noisy all night.
Excellent 10.0
Pros: Over all really clean and nice
Cons: Hard to find entrance. Need better signage
Okay 5.0
Cons: I did not like that it advertised a hot tub but there was not one
Excellent 10.0
Pros: Staff was nice, room was clean, location was great
Cons: N/a
Good 6.0
Pros: The location was perfect for airport access and the 24 hour shuttle service was a valuable perk.
Cons: It is IMPOSSIBLE to prepay your stay without a 5 day WRITTEN authorization. It is 2018 and our society utilizes technology, anyone can order a pizza (or anything else) online or over the phone without the seller ever seeing the card. This hotel chain should figure out how to increase their customer service in this area. I had to make a 4 HOUR round trip drive to secure checkin ...despite the fact that the hotel had the reservation, card info, names of guest ... everything needed for checkin.
Excellent 10.0
Pros: Staff
Cons: The smell when you walked in. The room was clean.
Poor 1.0
Cons: we had cock roaches in our room and the staff all expect a gentleman was so rude and not friendly at all. They don't handle interracial families very well.
Excellent 8.0
Pros: Location is right at the airport and they have an option to leave your car while you’re away, with shuttle service to and from the airport 24/7.
Cons: NA
Excellent 9.1
Pros: Clean, friendly, convenient. Shuttle service is fast, efficient and friendly.
Cons: A bit hard to access, entrance could be more clearly marked.
Good 7.0
Cons: Floor in the room was not cleaned properly
Okay 5.0
Pros: the comfortnesss of the beds and size of the room
Cons: the fact that i prepaid for my room and they wouldn't all allow me to check in with out putting an additional amount on my credit card
Excellent 10.0
Pros: location
Cons: no
Excellent 10.0
Pros: I was there to pick up a person and their shuttle was an easy way to get to the airport an back. Highly recommend!
Okay 4.0
Pros: the fridge/coffee pot
Cons: I selected it because it was a Hilton but I was disappointed.
Excellent 9.0
Pros: Good service
Cons: The room facing the road is a bit noisy. The other side is much better.
Good 6.0
Pros: Proximity to airport
Cons: Noise level from hallway, other guests. No sound insulation in interior walls. Outside noises were unheard.
Excellent 10.0
Pros: Best bartender I've ever experienced at any hotel I've ever stayed.
Excellent 10.0
Pros: Clean rooms
Cons: Heat on the first floor
Excellent 10.0
Pros: The politeness of the staff and their willingness to help.
Hilton Garden Inn Columbus Airport - Columbus
Rated no. 6
8.3
Excellent 8.3
Based on 208 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
9.0
Location
8.5
Overall
9.0
Overall 8.1 Excellent
Based on 235 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
9.0
Location
8.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
7.9
Location
8.2
Services
7.9
Staff
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
9.3
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
7.8
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.2
Comfort
7.8
Location
7.9
Services
7.4
Staff
7.8

Excellent 9.0
Pros: The Room was clean. The staff was helpful. Check in and check out were fast and easy.
Excellent 8.0
Pros: The property is clean and easily accessible.
Cons: Hallways were dimmer than expected, room decor outdated, no mini fridge and bed could be better. Not bad but not fabulous.
Excellent 10.0
Pros: The staff was excellent—so pleasant and helpful.
Good 6.0
Pros: The location is good and the hotel is modern and clean. Check-in and check-out is quick.
Cons: Because of covid, daily room service has been suspended. There was no notice posted anywhere to let people know this. To get fresh towels, you have to ask for them at the front desk. Noise level at 3 am (large group) was unacceptable.
Excellent 10.0
Pros: Great room love the amenities
Cons: Everything was great
Okay 4.0
Pros: The location was good, and parking was easy.
Cons: The pillow cases had mildew on a couple, the window curtains were dirty, the desk chair was old and torn up, the bed was not comfortable, it was very sunken in, and the room did not have a fresh smell.
Excellent 8.0
Pros: Despite COVID-19 and understaffing, my husband and I felt that Four Points did their best to keep the place clean. Laila at the front desk was very helpful!
Cons: There was a hole up in the ceiling at room 104 where the armoire was.
Okay 5.0
Pros: Close to airport
Cons: Cleanliness can be improved. Elevators were so slow and only one was working. Needs a deep cleaning
Good 6.0
Pros: Nice bed and reception staff.
Cons: No restaurant as advertised and airport shuttle starts at 7 am when most early flights depart? Staff was great at reception and throughout...obviously not their fault for lack of management in updating the web page to reflect real time data nor close the dumpster lid to keep racoons out..and the hotel is not 1800 ft from airport.
Excellent 8.0
Pros: All good
Cons: $3 for a pepsi out of a cooler, no vending was to expensive and I didn't care for it.
Good 6.0
Cons: No microwave or mini fridge in room. ¿¿ I don¿t want much but I do want these amenities. I will always check your properties in the future prior to booking for these items. Thank you.
Good 6.0
Pros: Location and price were good. Fitness area is nice. Room was decent.
Cons: The pool was closed, and the room had not been cleaned well. There were crumbs from past guests on the floor.
Mediocre 2.0
Pros: Location
Cons: The staff at the hotel was loud and disturbing. The housekeeping staff started vacuuming early on the morning before 9am. They were telling back and forth down the hallways. The front desk was no help with quieting the staff. The blinds were broke.
Excellent 10.0
Pros: Clean and welcoming room. Quiet atmosphere. Well appointed. Location was great Price was good. Staff seemed friendly and willing to help if needed.
Excellent 10.0
Pros: Everything was great
Cons: No microwave or mini fridge
Excellent 10.0
Pros: Clean and pool open.
Poor 1.0
Pros: Nothing
Cons: No comment
Good 7.0
Pros: Quiet
Cons: Channel line up, not great. Because of Covid, breakfast service was unavailable and the pillows weren't comfortable to sleep with.
Excellent 10.0
Pros: The hotel was near the airport but located in an area easily accessible to the surrounding community. Although planes fly over the hotel, they do not disturb the peace and tranquillity of the hotel.
Cons: No complaints
Excellent 8.0
Pros: Goo location for us
Cons: You have a huge workout room that has no equipment! Fill it out
Excellent 10.0
Pros: Friendly staff and hotel bar
Excellent 9.0
Pros: Location. Room decor. Parking. Free coffee.
Cons: Lack of free breakfast food--even if just a nutrition bar. Luckily, free coffee.
Okay 5.0
Pros: Location to the airport
Cons: Weird smell in the room
Excellent 8.0
Pros: Staff was friendly, bed was very comfortable
Cons: Wish there was breakfast
Excellent 9.7
Pros: The staff were very friendly and helpful. Rooms were clean and comfortable. Great coffee. We did not eat at the hotel so do not know about quality of the food
Excellent 8.5
Pros: The room was very nice and clean. I also liked the airport shuttle!
Cons: Some staff was not friendly
Four Points by Sheraton Columbus Ohio Airport - Columbus
Rated no. 7
8.1
Excellent 8.1
Based on 235 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.3
Facilities
2.0
Location
8.5
Overall
3.0
Overall 8.0 Excellent
Based on 343 reviews
Cleanliness
8.6
Comfort
8.3
Facilities
2.0
Location
8.5
Overall
3.0
Cleanliness
8.6
Comfort
8.4
Location
8.8
Services
8.4
Staff
8.5
Cleanliness
9.2
Comfort
8.5
Location
8.8
Services
8.6
Staff
7.8
Cleanliness
7.8
Comfort
8.1
Location
7.5
Services
6.9
Staff
8.6
Cleanliness
8.2
Comfort
7.9
Facilities
2.0
Location
8.3
Overall
3.0
Cleanliness
8.9
Comfort
8.4
Location
9.0
Services
8.4
Staff
8.9

Excellent 10.0
Pros: good location, clean room, love the shower
Good 7.0
Pros: Close to airport, shuttle available upon request. Food and beverage within walking distance
Cons: This just seemed like cut-rate a Marriott, there was not much going on. Restaurant open limited hours.
Good 6.0
Pros: Very disappointed that the restaurant and bar was closed. Planning on breakfast but the don¿t serve on Sunday. I don¿t think this information was available on their website
Good 6.0
Pros: The building is beautiful.
Cons: For the price you pay to stay here you would expect a certain level of cleanliness in the rooms
Excellent 9.0
Pros: The hotel receptionist was very nice and helpful
Cons: Cleaner room.
Excellent 10.0
Pros: The location. It was quiet and close to Easton.
Cons: No
Excellent 10.0
Pros: Comfy bed
Cons: No
Excellent 8.0
Pros: Desk staff super friendly, quiet environment, clean room with excellent shower!
Cons: Blanket on bed was very thin, and unfortunately the hotel restaurant and bar is currently closed due to Covid
Okay 5.0
Pros: Great location in relation to the airport. Also appreciated that they didn't come into the room to clean during my stay, keeping both them and me safe from COVID.
Cons: The front desk associate had their mask under their chin. The trek from the lobby to the elevators is LONG. My refrigerator didn't work. One of the elevators was scarily squeaky. Altogether rough around the edges.
Excellent 10.0
Pros: Very clean
Cons: The bed was very uncomfortable because they need new mattresses. My body was aching after sleeping in that bed. I would only suggest this hotel to others if they get new bedding.
Good 6.0
Pros: The lobby is beautiful
Cons: You exit the hotel and drive around to the entrance where your room is located. Our room was located at door 3. It looked like it hadn¿t been cleaned in a long time. Filthy. They stillhave a heat/air issue. The heat will not work unless on 85 degrees
Mediocre 3.0
Pros: Location
Cons: Hotels trash was piled up in several different areas. Tv is hotel room did not work. When speaking with front desk nothing was done.
Okay 4.0
Cons: Old small rooms. All amenities closed
Good 7.0
Pros: Room clean
Poor 1.0
Pros: Nice staff.
Cons: Older and unkept.
Excellent 8.0
Pros: Overall room was very nice, clean and comfortable.
Cons: Room was very hot and no matter what i did with the thermostat it would not cool down. Called front desk and they said they would send someone up to look at it, but no one ever arrived. Slept poorly due to temperature
Excellent 10.0
Pros: The staff were exceptionally friendly ...the room was clean and the beds comfortable...they even brought me a shower chair when I asked forone
Cons: For a 3.5 star motel I would have though we'd get a microwave...that's my only complaint and it wasn't bad enough to keep from coming back..
Excellent 10.0
Pros: Comfortable and quiet
Cons: Not a thing
Excellent 10.0
Pros: The location is very good! We are walking outside for the restaurants, and we drove to the Mall. The staff front desk is very nice specially TERA. She's the best.
Cons: There is no housing keeping while stay room! I understand because of the COVID but it's the worst no cleaning room.
Mediocre 2.0
Pros: The staff was friendly
Cons: The beds were really old and had no support. The bathroom door didn't shut completely and the sheets on the bed was dirty. This hotel was 2 stars at the highest. I had to cancel my reservation and stay somewhere else for the rest of my trip.
Poor 1.0
Pros: Location
Cons: No Microwave in rooms Long walk from room to microwave inside gift shop Did not receive my Deposit back for weeks. I have Yet to receive a deposit back from there for jan 5 stay
Good 6.0
Pros: The location is ideal.
Cons: The hotel is dated and needs upgrades
Mediocre 2.0
Pros: N/A
Cons: They didn’t have the side walks or parking lot plowed, the room was very hot and the thermostat didn’t work, they didn’t leave shampoo in the room, they didn’t leave enough towels, and the beds were extremely uncomfortable.
Okay 4.0
Pros: First time to use this hotel in Columbus-nice room
Cons: $10.00 charge to park my car in an empty parking lot?!? I’ll do my part to keep it empty and stay elsewhere!!
Okay 4.0
Cons: The lobby smelled of musty carpet. I had to pay an unexpected and additional fee to park my car.
Poor 1.0
Pros: Nope
Cons: My son found pills on the floor and they didn’t do anything about it.
Okay 5.0
Pros: Location
Cons: Old. They charge $10 for parking.
Poor 1.0
Pros: It colse the aria i want to be l glc
Cons: They gave me room which does nt have air reconditioning and the heat was nt control by it self the temperature was 85 degrees i coundnt reduce or make off the air conditioning was broken.
Good 6.0
Cons: $10 parking for a standard open lot that would normally be free. And the gentleman that checked me in lacked a welcoming personality.
Good 6.0
Cons: The parking fee
Excellent 9.0
Pros: It's a HUGE place and even tho there were several cars we felt like we was the only ones there. (It was midweek) It was nice and quiet. it was relaxing and very clean!
Cons: The only thing that I would have liked is to of had a microwave in the room Or maybe by the vending area. I know it's not so classy looking, but it's a loooong walk to the lobby! And THE BED! was amazing! So comfy!
Good 7.0
Cons: This hotel is getting old Could use to be remodeled soon
Poor 1.0
Cons: It was old food in the refrigerator and the room had a bad odor. I had to go buy a plug in air f⁷reshener
Poor 1.0
Pros: Room was clean
Cons: Hotel is old and run down. Trash receptacles inside and outside were filled. The only microwave available is located behind the reception area 160 paces from the elevator. Dirty elevator. Dirty hallway. $10/day for parking in huge empty lot. Never a
Excellent 8.0
Pros: Clean, comfortable, friendly staff.
Mediocre 3.0
Pros: Access. Quick on and off the interstate. Quiet
Cons: Room was dirty (trash under the sink and spilled coffee on the night stand that was never cleaned). Blanket had a hole in it and put feathers everywhere. Blanket also had major stain on it. And the air didn't work. Room had to be 80* all weekend.
Poor 1.0
Pros: Weight room
Cons: Parking and Wifi charge. No microwave in room. No heat. Only 1 elevator working. Dirty Room.
Okay 4.0
Pros: The discount price that I paid.
Cons: I didn't like being charged $10 per day for parking when they have a parking lot! That should be figured into the price. Customer's get to the hotel and find out they have to pay. Also the internet I was charged $6.95 per day. Very disappointing.
Mediocre 3.0
Pros: Location
Cons: Ac didn’t work. Internet didn’t work. No shuttle when advertised.
Poor 1.0
Pros: Cleanliness and the comfy bed
Cons: My brother passed and I just wanted to be away from everyone and get some sleep. I was able to do that but the hotel mistakenly charged me an extra $120 for damages when it was another room. Martin took care of the situation but I have to wait for funds
Okay 5.0
Pros: It was close to the airport. But not super close
Cons: They surprised you with having to pay for parking which they had an enormous lot that was empty. And the rooms were very seriously dated. Could use a major renovation.
Good 7.0
Pros: It was close to airport. The lady that checked us in was very nice and helpful.
Cons: My room felt more like a handicap room. We left for the day and when we came back our bathroom floor was wet and sides like someone just came in and showered.. Did not like that.
Good 6.0
Pros: The bed
Cons: Not hot water in the shower
Good 7.0
Cons: Had to go to the front desk to get linen and toiletries. Room had been cleaned just not restocked.
Okay 5.0
Pros: Location
Cons: I saw behavior from other guests that was concerning. As I was leaving the hotel, I saw a sandal left on the floor. As I continued walking, I found more articles of clothing scattered on the floor. I must assume these were left by a guest.
Mediocre 3.6
Okay 4.0
Cons: Outdated. Bad service. comforter on bed was filled with disintegrated down material
Okay 5.0
Pros: Hotel was clean
Cons: Rooms are small, double beds room doesn't have any privacy in the bathroom... restaurant service is terrible and breakfast buffet is terrible... plates and forks washed very poorly. Hotel gym is only ok..
Mediocre 2.0
Pros: Hotel canceled my reservation last minute. Made a Reservation through kayak. I received a confirmation email that everything was paid for and ok. When I called the hotel to confirm they didn’t have my reservation in their system. I received an email later the price was an error
Poor 1.0
Pros: The bathrooms were very nice, check out was at noon instead of 11AM
Cons: That they did not have a pool, beds were uncomfortable, staff didnt help much
Mediocre 3.0
Cons: Desolate location. Unresponsive staff.
Poor 1.0
Pros: Nothing
Cons: Incredibly noisy and inadequate blackout curtains.
Mediocre 3.0
Pros: The bathroom was updated tastefully
Cons: The walls are paper thin and we heard people talking in the next room and showering etc. doors closing. There were also cob webs everywhere on the walls and corners of the ceiling and windows
Columbus Airport Marriott - Columbus
Rated no. 8
8.0
Excellent 8.0
Based on 343 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Location
8.5
Overall
9.6
Overall 8.0 Excellent
Based on 261 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Location
8.5
Overall
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
10.0
Comfort
9.3
Facilities
8.6
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.1
Location
8.7
Services
7.6
Staff
8.0
Cleanliness
8.4
Comfort
7.8
Location
8.4
Services
7.7
Staff
8.4
Cleanliness
8.0
Comfort
7.8
Facilities
8.0
Location
7.4
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
8.9
Services
8.6
Staff
8.9
Cleanliness
8.3
Comfort
8.3
Location
8.1
Services
8.3
Staff
8.5

Excellent 8.0
Pros: The hotel manager and her staff were awesome as was any other staff I encountered. The Bistro left a lot to be desired. Service was good, coffee was great, food was so so and choices were limited and pricey.
Cons: Food options. See above.
Excellent 8.0
Pros: The front desk staff was very friendly & nice. The room was clean, the bed comfortable, exercise room large & had plenty of various equipment, and the shower nice.
Cons: For what we paid, breakfast should have been included. The location was quite far from The Ohio State University campus for graduation commencement, but then again, every hotel near OSU had sold out months in advance, or were charging ridiculously high rates, so based upon this, the rate wasn't too bad.
Excellent 9.0
Cons: Perfect for proximity to sons college graduation
Excellent 10.0
Pros: Everything
Cons: That my balcony wasent open
Poor 1.0
Pros: Nothing
Cons: My reservations were wrong and r they didn’t do enough to accommodate me
Good 7.0
Pros: Nice room. Comfortable bed.
Excellent 10.0
Pros: It was convenient to the airport. Clean and staff was very courteous.
Cons: No
Excellent 10.0
Pros: The staff was so friendly and the room was beautiful!😍
Okay 4.0
Pros: Comfortable beds
Cons: Property was under heavy construction and was very disorganized.
Excellent 10.0
Pros: Everything
Okay 5.0
Pros: I liked the walk out patio w/furniture. It was a great escape from the room. We got a nice view of the fire works for the holiday weekend.
Cons: We had nats/fruit flies in our room. Though we ate in our room a lot we didn’t leave anything out so we are certain they were there before us. The carpets were filthy, and I found ants in our bed. It was kind of a nightmare.
Poor 1.0
Pros: The hotel is in a good location and the bed was very comfortable.
Cons: I was in a total of three rooms as the air conditioning was not working and it was 95 degrees outside. All three rooms were 83 degrees or hotter and was unbearable and to make matters worse the power went out twice. I understand the hotel can't control it
Mediocre 3.0
Pros: It was close to my parents home.
Cons: Had to change rooms 3 times very inconvenient because of no ac and then on Saturday evening the power went out and did not come back I checked out by 10 am.
Excellent 8.0
Pros: It was less than 10 minutes away from the venue we were there for. Close to the Easton mall & several restaurants.
Cons: The room had a few minor issues upon check-in. One of the beds looked like someone had used it. The comforter on top was very wrinkled. There were tissues in the trash can by the bathroom & the toilet had pee in it.
Poor 1.0
Cons: My room was dirty and had hair on the bed I ask for a new room they told me they were booked up and could not give me a new room
Good 6.0
Pros: 10 minutes from work
Cons: Venue needs renovation. Either maintenance staff needs additional staff or they require good training. One small microwave oven available for all occupants located at the front entrance. Definitely not 3 stars.
Excellent 9.0
Pros: Area, price
Excellent 8.0
Pros: Staff and balcony
Cons: None of the amenities were available like pool or fire pit
Good 7.0
Pros: Location
Cons: Cleanliness and furniture
Excellent 10.0
Pros: Clean
Excellent 10.0
Pros: Front desk were very professional and hotel clean. Beds and pillows are great.
Okay 5.0
Pros: Location
Cons: The room had dried up food on the wall, the air keep cutting off, rub had hair in it.
Excellent 10.0
Pros: Clean and location
Cons: Bed was uncomfortable
Okay 4.0
Pros: Ample parking. Great water pressure.
Cons: Room was filthy- so much so that I found drugs from a previous occupant. Small old ugly room.
Excellent 8.0
Pros: Great location.
Cons: Could not cool down the room. No housekeeping service.
Excellent 8.0
Pros: Stayed here many times. Starting to show age and need of refreshing. Of course I understand due to the current problems there was no housekeeping during my stay. The desk persons were great however.
Good 7.0
Pros: Clean facility and personable staff.
Cons: First room we were assigned to: loud clicking sound came from the heater. Associate handled very quickly and courteously, personally bringing keys to a new room, as well as bottled water. Second room's TV signal went out - we were too tired to complain.
Okay 4.0
Pros: Everything went smoothly, no problems with checkin or anything. Checkin Staff was all very helpful. Check out in the morning was significantly less personable.
Cons: The shower didn’t drain, the shower curtain was nearly falling off, the floor had a big stain in the middle, the toilet handle only kinda worked and was falling off, the shower had a big poorly repaired dent in it. Overall not a good experience.
Okay 4.0
Pros: The staff was quick and friendly.
Cons: Cleanliness. Stains all over the carpet. Smelled of animal urine. Very old and clearly needs to be redone. Definitely needs new carpet and beds. The bed leaned towards the middle and was lumpy.
Okay 5.0
Cons: The AC did not work very well
Poor 1.0
Pros: Close to banquet
Cons: The freaking tv didnt work. So we didn''t stay went home instead Wasted $---- dollar. Not very happy
Mediocre 2.0
Pros: Staff was very friendly
Cons: My first room had plugged plumbing and no air conditioning. They had no other rooms so I had to settle for working plumbing and no air conditioning for the second room. At least they had a box fan. They could not give me a discount since I went through
Poor 1.0
Pros: Leaving
Cons: Fire alarm...walking down 3 flights stair staff attitudes
Okay 4.0
Pros: Employees attitudes
Cons: Air conditioner was broken and my room was 80 degrees and could not sleep
Good 6.0
Pros: Staff at front desk were very helpful
Cons: not having hot pool
Good 6.0
Pros: The front desk clerk was very friendly and was able to accommodate my request. All the employees on site were very friendly and very courteous.
Cons: I was charged a $10 fee and I have no idea what is for.
Okay 5.0
Pros: The location near the airport was great. The location suited my traveling purpose.
Cons: It was definitely low end and on the dirty side! It needed thorough vacuuming and the interior design was a nightmare needing an update. Also, outside various exits, piles of cigarette butts. Not too attractive.
Okay 5.0
Pros: This hotel was like a reliable car that runs well and is comfortable, but also has crank windows and manual locks. No bells and whistles. Nothing special. Not really a 3* property, but serviceable.
Cons: Typical airport-adjacent hotel. It's built for convenience and nothing else. No free breakfast. The staff treated it the same way. There was no need to be friendly or cordial. Just get you checked in the room and get you checked out.
Good 7.0
Pros: It felt very welcoming. The room felt like home.
Cons: The gap underneath the door was too big. I could hear everything going on outside in the hallway. The walls are very thin.
Okay 5.0
Cons: overpriced for the quality and staff was not friendly
Poor 1.0
Pros: It's close to airport.
Cons: We booked two rooms, and AC in one of the two rooms was broken. We asked for a new room but the hotel staff didn't accommodate our request.
Poor 1.0
Pros: The price.
Cons: Saw a drug deal go down in the parking lot after we checked out to leave the hotel. Not a nice area. Guests were loud and obnoxious... honestly didn't feel safe the entire time we stayed here. Checked in on a Saturday and out on a Sunday morning.
Excellent 10.0
Good 7.0
Cons: It was listed as having free breakfast but this wasn't the case. You had to pay for your breakfast.
Good 6.0
Cons: Preferred 2 beds.
Mediocre 3.0
Pros: Cleanliness, staff, location
Cons: the room, no bathtub, very noisy , small swimming pool full with teenagers playing ball
Good 7.0
Pros: Easy access to the interstate. Lots of parking. Free internet.
Cons: Staff were ok but not super friendly at check in and check out.
Excellent 9.4
Pros: The staff was very friendly, professional, and accommodating. We were a short drive to Easton, and not too far from downtown either. We liked the 24 hour Starbucks downstairs, as well as the pool. We had a very nice stay.
Cons: The pool was a bit chilly, but the staff came immediately to adjust the temperature when asked. The adults would have loved a hot tub, but can't complain! :)
Courtyard by Marriott Columbus Airport - Columbus
Rated no. 9
8.0
Excellent 8.0
Based on 261 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
2.0
Location
8.7
Overall
3.0
Overall 8.0 Excellent
Based on 93 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
2.0
Location
8.7
Overall
3.0
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
4.0
Comfort
6.0
Facilities
2.0
Location
10.0
Overall
4.0
Cleanliness
8.4
Comfort
8.1
Location
8.4
Services
8.1
Staff
8.5
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.8
Staff
9.8
Cleanliness
8.1
Comfort
8.8
Location
8.1
Services
7.5
Staff
8.8
Cleanliness
8.6
Comfort
8.3
Location
8.9
Services
8.5
Staff
9.4
Cleanliness
8.1
Comfort
7.2
Location
7.8
Services
7.5
Staff
8.9

Excellent 8.0
Pros: The staff was wonderful! Everyone was super responsive and friendly.
Cons: It is just a touch older.
Excellent 10.0
Pros: The hotel is very nice. Spacious. Clean. Beautiful. If I could give higher than a 10 for the staff I definitely would. The level of kindness and courtesy was unbelievable!
Excellent 10.0
Pros: Everything very polite quit great area
Cons: Both wrong I love it will be extended my stay.
Mediocre 3.0
Pros: The Air conditioner
Cons: I never got my deposit back
Excellent 9.0
Pros: Nice staff
Mediocre 3.0
Pros: The location was convenient to the airport
Cons: The rooms are in desperate need of an update. The walls were very thin. The type of clientele at this hotel was not of a normal Marriott property.
Okay 5.0
Pros: It was close to the Columbus airport and we had just returned on an international flight.
Cons: The clerk that checked me was smoking and continued even though I told her I was allergic. Very annoying. This hotel was rated a 8.1 and certainly did not meet that criteria. Wold not stay there again.
Okay 4.5
Pros: Location.
Cons: We received the wrong room type and had a broken pull out bed. Staff did a good job of trying to fix the matter at hand, but experience at this hotel isn’t consistent with what we expect from Marriott hitels.
Excellent 9.0
Pros: Clean nice room. Studio style. Close to airport.
Okay 5.0
Cons: The staff was not very helpful. She was on the phone each time we came to the office. And we asked for an extra set of sheets and she said she would have them brought up and never did then she said that it would be better if we came and got them.
Excellent 8.0
Pros: Clean and affordable.
Cons: Couch in room could use updating.
Okay 5.0
Pros: Got the rooms at a great price, rooms were clean with a nice kitchenette.
Cons: After reserving two rooms online, checked in around 3:30 only had one available had two wait on second one to be cleaned Think rooms were being first come first serve and not saving the reserved ones. Will probably not stay here again.
Excellent 8.0
Pros: Size of room and amenities in room (kitchen)
Cons: Confusing as to where check in was
Good 6.0
Pros: The individual room was nice. The closeness to Easton shopping was great (5 minutes), without being in a congested area.
Cons: Exterior and hallways were somewhat worn. The outside key card lock was VERY difficult to get to work properly. After about 10 tried, it finally opens. Breakfast was in the building across the parking lot and only available until 9am.
Good 7.0
Cons: Breakfast
Excellent 10.0
Pros: The service here is equal to a five-star hotel! The staff is extremely acommodating. The property is always quiet and clean.
Cons: Nothing
Excellent 10.0
Pros: This hotel exceeded all my expectations! They also had a complimentary breakfast that was awesome! I can't wait to go back!
Excellent 10.0
Pros: customer service, the staff was very friendly and welcoming
Cons: nada
Excellent 10.0
Pros: Location near airport and kitchenette.
Cons: Smell of cigarette smoke in hallways and near door to room.
Excellent 9.0
Pros: The room was spacious and clean. The bed was comfortable. Breakfast was adequate.
Cons: Restaurants were not in close walking distance.
Okay 5.0
Pros: The kitchen
Cons: Hair in bedding, even after getting a second set. Asked for maintenance to come, never did. Was unable to sleep due to noise. Couch was old, dingy, with stains. Would not stay here again
Excellent 10.0
Pros: Quick check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast!
Cons: No
Okay 5.0
Pros: The hotel is clean and the airport shuttle was helpful.
Cons: The staff are poorly trained. A gps is needed if you drive to hotel. It's not in a convenient or easily accessible location. Also, the free breakfast isn't posted, so be sure to ask.
TownePlace Suites by Marriott Columbus Airport Gahanna - Columbus
Rated no. 10
8.0
Excellent 8.0
Based on 93 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.4
Facilities
10.0
Location
8.4
Overall
10.0
Overall 8.0 Excellent
Based on 55 reviews
Cleanliness
8.7
Comfort
8.4
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.2
Comfort
7.8
Location
7.9
Services
7.5
Staff
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.8
Location
9.8
Services
9.0
Staff
8.8
Cleanliness
8.3
Comfort
7.1
Location
7.1
Services
7.1
Staff
5.7
Cleanliness
8.8
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.3
Comfort
8.2
Location
7.9
Services
8.6
Staff
6.9

Good 7.0
Pros: Handicap room furniture too low
Cons: Not really handicap friendly as advertised.
Poor 1.0
Pros: They over charged me then only return 313 out of 566
Cons: They charged me way to much for a 1 bed wen I paid way to much
Mediocre 3.0
Cons: They charged my card more then what I do paid for
Good 7.0
Pros: OVERALL THE STAY WAS GREAT. NICE SIZE POOL AREA VERY CLEAN...
Cons: I didn’t like the fact that the property holds a 250 deposit if you are within 35 miles of the hotel and i was not aware of that at time of booking. The Gentleman Lincoln at the front desk was pretty snobby when asked what could be done. He didn’t even offer his apologies for me not being aware his attitude sucked it was like since it wasn’t his problem he didn’t care (His attitude said call booking.com and tell them i said i’ll cancel for free) I just didn’t feel i was treated fair and it was mother’s day weekend which i came to the hotel to celebrate with my two kids!
Excellent 10.0
Pros: The COVID protocols were great! This hotel is very clean, family friendly and close to the airport. The swimming is open and allows 10 people. They also have a basketball court for the kids. The kids loved it!
Excellent 10.0
Pros: Nice hotel, fire pit outside, half basketball court, grills to cookout, pool in separate pool house building but connected or you can walk outside to get to it. Rooms were clean and roomy with the small kitchen... very comfy...
Excellent 9.0
Pros: Location
Cons: Bed was uncomfortable
Excellent 10.0
Pros: the location was perfect for my wife and me. We travel every Thanksgiving, and I always feel bad for the housekeeping staff have to work and be away from there families. When we checked in, they told us that there would be no housekeeping on Thanksgiving. Extra towels were available. This is a very good idea that other hotels could adopt!
Cons: I don't like styrofoam plates and plastic cutlery in the breakfast area. If you don't want to use ceramic plates there are plates that can be composted. Maybe this was done due to the holiday.
Excellent 10.0
Pros: The staff was very nice and helpful. They made my experience there a great one! I would stay again and I would highly recommend
Cons: The sink/garbage disposal had an awful smell. But there was only a smell when it was used.
Excellent 10.0
Pros: The room was super clean and spacious. I liked how the living quarters were separate from the bedroom. The staff went out of their way to ensure our stay was an enjoyable one.
Cons: The airhandler is in the bedroom and it hummed very loud when it was on.
Staybridge Suites Columbus-Airport - Columbus
Rated no. 11
8.0
Excellent 8.0
Based on 55 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.6
Overall 7.9 Good
Based on 94 reviews
Cleanliness
8.3
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.6
Cleanliness
8.4
Comfort
8.9
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
8.5
Comfort
8.8
Location
9.2
Services
8.7
Staff
9.0
Cleanliness
8.1
Comfort
8.0
Location
8.4
Services
7.2
Staff
8.1
Cleanliness
8.0
Comfort
8.9
Location
8.9
Services
9.1
Staff
8.6
Cleanliness
7.8
Comfort
8.4
Location
9.1
Services
8.4
Staff
8.4

Poor 1.0
Cons: The front desk Supervisor, Ty was extremely rude. He spilled coffee on my guest at the front desk and instead of being apologetic, he rudely laughed and made disrespectful. He also did not accommodate my reservation as requested. I contacted the front desk to let them know that my light bulb in my bathroom was out and there was no response and no repair. Guests are smoking weed and the elevator smells foul.
Excellent 10.0
Cons: I got charged twice for the same room I had already paid for
Excellent 8.0
Pros: Not so good
Okay 5.0
Pros: The fireplace
Cons: The entire time there were arguing and fighting in the parking lot and police being called. Room Wasn't ready at check in. Saw a roach in the hall.
Okay 4.0
Pros: There was no breakfast, unless you call "breakfast in a bag" a breakfast. so that was disappointing. The staff were pleasant,
Cons: The floor was sticky when you walked on it, they were at 100% compacity the day before & the day we checked in. The tub looked unclean, did not use, the glass had smear on it like glass cleaner was not used. I'm sure like most places today, they did not have enough support staff to do what they really needed to do. There was trash in the hall that had not been picked up.
Excellent 10.0
Pros: Greeted with a text an hour before our check-in by Ty. Super friendly when we got there. Great customer service. Room was clean and comfortable. Will definitely stay there again and again!
Excellent 10.0
Pros: Breakfast was great! Location easy to find.
Poor 1.0
Pros: Location was central to where I needed to be.
Cons: The staff was rude, mainly the girl that checked us in overnight. The facility was run down and absolutely filthy. There was literally ants in the bed. The blanket was maybe a Queen or full size for a king bed which was very hard to share for 2 people.
Excellent 9.0
Pros: Didn’t have breakfast
Excellent 9.0
Pros: Location was great for me. Nice amount of space in rooms. Had an issue and Staff was great about handling the situation.
Cons: Wish the fire pit was working.
Excellent 10.0
Pros: I loved everything about the hotel, great location. plenty of food options and easy access to the expressway, definetly stayin here again. The staff was amazing and very resourceful.
Excellent 10.0
Pros: Quietness.personal very professional
Cons: no
Okay 4.0
Pros: The staff was friendly. Where the hotel is located it only takes you 10 minutes to get anywhere in Columbus.
Cons: There were dirty towels left in the bathroom and the ceiling fan above the bed was filthy.
Good 6.0
Pros: Location
Cons: Yes. Bedding was a dingy color. Shower pressure was extremely low and the water was cold. Informed staff and they stated that next year they are getting different boilers so next time when we visit in the future the water will be hotter
Excellent 10.0
Pros: Nice
Cons: No
Good 7.0
Pros: The bar, and my room
Cons: My room was completely clean! Mainly bathroom
Excellent 10.0
Pros: The room was so spacious. Felt like home. I could. We ate dinner. We sat and watched TV. Then we went to bed. Comfy bed. Great shower. Woke up and ate delicious breakfast. Loved it!!
Excellent 9.0
Pros: Room was clean and comfortable, staff was very courteous and accommodating, food was good, nice pool
Cons: fruit salad one morning wasn't fresh, pillows were pretty flat, broken treadmill in fitness room, no hot tub.
Excellent 8.0
Pros: The dinner!
Cons: I thought there was a hot tub. I thought the room was two bedroom.
Excellent 10.0
Pros: Clean, dinner and breakfast included
Cons: No,
Excellent 10.0
Pros: Clean, friendly, convenient
Cons: No
Excellent 10.0
Pros: Large suite
Cons: The pool was a bit dirty
Homewood Suites By Hilton Columbus/Airport - Columbus
Rated no. 12
7.9
Good 7.9
Based on 94 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.0
Facilities
8.3
Location
8.5
Overall
8.2
Overall 7.8 Good
Based on 573 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
8.3
Location
8.5
Overall
8.2
Cleanliness
8.0
Comfort
7.3
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.7
Location
8.4
Services
7.6
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.3
Location
8.5
Services
8.1
Staff
8.6
Cleanliness
8.1
Comfort
8.1
Location
8.8
Services
8.0
Staff
8.7
Cleanliness
8.2
Comfort
8.3
Facilities
8.3
Location
8.3
Overall
8.0
Cleanliness
7.8
Comfort
8.1
Location
8.4
Services
8.0
Staff
8.3

Poor 1.0
Pros: Staff was friendly
Cons: The rooms were like saunas, 89.5 degrees with the ac on 68.
Okay 5.0
Pros: Location
Cons: Dirty room
Excellent 10.0
Pros: No breakfast for me didn’t go down for breakfast
Cons: Didn’t go down for breakfast
Poor 1.0
Pros: Nothing
Cons: The cockroaches and stained room. Flat pillows. Hard bed.
Excellent 10.0
Pros: very clean.
Cons: we had two beds, so the part by the space where most people would sleep was soft and lumpy.
Poor 1.0
Pros: the beds and bathroom were clean
Cons: everything! the staff was mean, the hotel was overall really dirty, and my room was nasty. the curtains were ripped to shreds and the carpet was filthy all the way through the hotel.
Excellent 8.0
Pros: Location and free parking but during the quarantine I didn't get chance to enjoy everything.
Cons: The hotel room was not smelling fresh it smells like the carpet is wet. And there is no air or doesn't work ventilation in the bathroom.
Poor 1.0
Pros: I did not find anything attractive about this hotel. It was dirty, breakfast was not good, the outer surroundings was dirty, and the pool was dirty. We heard doors slamming loud all hours. The stars came up 4 and went down to 2 after I booked it.
Cons: The staff were not mean but not pleasant, everything was dirty, location was loud, doors were slamming loud all hours, breakfast was not good and serves on wet plates which were taken away and replaced with disposable plates and silverware
Excellent 10.0
Pros: The rooms where clean roomy and arrange to Satisfied
Excellent 10.0
Pros: close to airport and staff was very helpful
Cons: sink was clogged up when we got there
Poor 1.0
Pros: The location
Cons: The lack of customer service, the lack of wash clothes in the Errol And the attitude of the person that checked me in/out
Good 7.0
Pros: Location close to Arena.
Cons: Some areas of floor not clean. Breakfast was not restocked.
Excellent 10.0
Pros: Everything clean, a lot of towels n pillows
Cons: Everything was perfect
Excellent 9.0
Pros: Room style, Location
Mediocre 3.0
Cons: L'attente à la réception de plus de 20 minutes pour obtenir la clé de ma chambre. La cafetière de la chambre qui n'a pas été nettoyée. La qualité du petit déjeuner, très basique. Le prix payé est trop élevé compte
Excellent 8.5
Okay 5.7
Pros: Friendly staff and breakfast buffet good
Cons: Beds were terrible- we like courtyard and would go across the road for the comfort of their beds. Also, tell customers construction is going on prior to arrival.
Good 6.0
Pros: Tidy room for the most part. Friendly staff.
Cons: I stayed in the room above the front door. The rooms aren't very sound proof so all night long and especially early in the morning, you can hear the doors slamming. More importantly, I returned one day to find my room hadn't latched after house keeping.
Excellent 10.0
Pros: The hotel was super clean and the little amenities were much appreciated (lending library, cookies and coffee, etc.). Breakfast was very good for a continental breakfast. The staff was very friendly as well.
Excellent 10.0
Pros: we needed a hotel close to the airport for our son and this was perfect. The whole stay was great.
Good 6.8
Pros: The bed was comfortable and most of the room was very clean. Free cable, wifi, parking, and breakfast were all a plus.
Cons: Bathroom could have been much cleaner. For some reason I was put in a handicap accessible room. They were full that night so I guess it was their only option, I just hope there wasn't someone there who actually needed it.
Excellent 9.4
Pros: Close to airport. Clean, quiet room. It was not brand new but wasn't old and worn out either. Friendly, helpful staff.
Cons: Didn't like that I had to take a 4:20 am shuttle because the 4:40 and 5 shuttles were already full. Being that close to the airport, perhaps two shuttles running during peak travel times would be a good thing to consider. And, no fault of the hotel - food options within walking distance are non existent unless you consider McDonald's and Wendy's food or want a cold sandwich at the end of a long day of traveling.
Country Inn & Suites by Radisson Columbus Air - Columbus
Rated no. 13
7.8
Good 7.8
Based on 573 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
9.2
Location
8.5
Overall
9.5
Overall 7.7 Good
Based on 661 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
9.2
Location
8.5
Overall
9.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
10.0
Cleanliness
8.3
Comfort
8.1
Location
8.5
Services
8.0
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Location
8.3
Services
7.7
Staff
8.5
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.5
Services
8.4
Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Location
8.6
Services
8.2
Staff
8.5

Good 6.0
Pros: The room was clean
Cons: Had to wear a mask throughout hotel while other facilities in Columbus were mask free. The breakfast included in price of room was minimal and could not sit at any of the tables to eat.
Excellent 10.0
Pros: Location and no deposit required
Okay 4.0
Cons: Bathroom was small and dirty, pool was closed, breakfast options were very slim. For a non smoking facility our hall smelled of smoke and weed.
Poor 1.0
Pros: the room
Cons: it was to noise and my room was not ready when we got here
Good 6.0
Pros: Location
Cons: There is now a $200 cash deposit required at check-in that was not listed anywhere on the booking page. They won¿t take cards, it has to be cash.
Mediocre 2.0
Pros: It had a wendys close and the ac worked
Cons: The staff was hood and they advertised a shuttle but don't have one.
Excellent 9.0
Pros: Friendly customer satisfaction during this pandemic l
Excellent 10.0
Pros: Polite and caring staff
Good 7.0
Cons: Hot water
Good 7.0
Cons: Could not use the pool to swim
Good 7.0
Pros: location
Cons: room was worn
Excellent 10.0
Cons: I wish they had smoking rooms
Mediocre 2.0
Pros: The room smelled horrifically of pot and cigarettes, the shower had hair in it, the room didn¿t look like it had been vacuumed in some time. Would not stay again.
Poor 1.0
Pros: The room, that's is.
Cons: Housekeeping tried to bust into my room i thought knocking. The staff was just chilling on the couch while my car alarm went off.. didn't notify the resident that someone could be breaking in. THEY TOOK THE MAKE OF MY CAR FOR WHAT THEN?
Excellent 8.0
Pros: Great Friendly staff
Cons: Dirty bed skirts and the headboards need to be appropriately cleaned. Otherwise the room was good.
Okay 4.0
Pros: There was a 200 deposit and the room smelled like mildew
Cons: The late shift staff was rude
Excellent 10.0
Cons: There was a $100 cash deposit that I knew nothing about and they didn’t have any clean towels.
Okay 5.0
Pros: Front desk is always polite
Cons: Housekeepers need to clean the room a little better
Excellent 9.0
Pros: The staff was so friendly and accommodating. The room was nice.
Cons: The pillows on the bed.
Excellent 10.0
Pros: The staff was extremely friendly and the rooms were immaculate!
Excellent 10.0
Pros: Was very clean and nice and very big beds thank you.
Cons: Yes that I had to leave $100 deposit They wouldn’t take my credit card.
Excellent 10.0
Pros: Dog friendly
Cons: Not a lot of room for dog to use the yard
Mediocre 2.0
Pros: location
Cons: carpet was so dirty our feet was black for dirt
Okay 5.0
Pros: The hotel was in a good location and overall was fairly clean.
Cons: I did not like that the pool and fitness center was closed. The entire hallway smelled like marijuana the entire stay and the people above us were extremely loud the entire night, sounded like things were being dropped on the floor.
Okay 5.0
Cons: Pool was closed
Mediocre 3.0
Pros: Nothing
Cons: Dirty room, open window, dirty key card, and we could not put the baby down anywhere due to the filth. I will never stay again. I stay in hotels weekly for work and travel often.
Mediocre 2.0
Pros: The price however I guess you get what you pay for
Cons: We stayed two nights and didn't get our room serviced while we were gone. Had to go down to front desk and ask for more clean Linen and towels. Later found out that our room had been signed off as being cleaned. Still had trash and dirty laundry.
Poor 1.0
Pros: Staff was rude
Cons: It was okay
Poor 1.0
Pros: Nothing
Cons: the ceilings were leaking everywhere and my bed was soaked in urine this was the worst experience I've had and in addition I had my kids with me this hotel was disgusting
Okay 4.0
Pros: Better rate than others in the area
Cons: Urine on the underside of toilet seat Vomit in hallway
Poor 1.0
Pros: Clean rooms. Location.
Cons: It was very loud all night. Someone next door and upstairs..
Okay 5.0
Pros: Staff
Cons: Beds, extremely hard
Mediocre 2.0
Pros: Location
Cons: This hotel room was the worst smelling room I have ever been in. The bathroom smelled strongly like urine and the shower was even worse.
Good 6.0
Pros: location to airport
Okay 5.0
Pros: The House keeping staff and front desk night shifts employees were absolutely great. Day time management and front desk staff absolutely rude and horrible. Breakfast was good swimming pool is nice
Cons: mold & mildew a quarter inch thick on the nightstand and bed. Had to wait for approval to switch rooms at 2am with not as much of a sorry about that from any manager almost seem like we inconvenience them haha. Overall for the price stay at other hotels
Mediocre 3.0
Pros: Location...not far from train station and highway ....
Cons: The pool was down for repair and some areas in hotel with bad smell ...the mattress was old ...the laundry machine was down
Good 6.0
Pros: excalent staff
Cons: This hotel does not have a hot tub or a Spa
Poor 1.0
Pros: Nothing
Cons: Yes the room was not lock at all. Even though I complain with receptionist she will do immediately magic and that room will lock. After I go to office they steel many of my items, curtains, sunglasses( worth of 200$) Money.
Poor 1.0
Pros: Breakfast was free
Cons: Alarm went off at 2 am and was not able to sleep the rest of the night we were not able to stop at front desk so I called later in the day and front desk was very rude abt it told me there was nothing he could do abt it and told me I should have done it d
Poor 1.0
Pros: Airport shuttle and location.
Cons: Everything but shuttle. I m not picky but it was gross. So bad I had to change rooms. Dirty socks on floor. Toenail. Old rag on desk chair. Coffee station not replenished.
Mediocre 3.0
Cons: My heat did not work in the room I stayed in. I was freezing all night.
Excellent 10.0
Okay 4.0
Cons: The staff
Okay 4.0
Pros: Location
Cons: The room had a sour smell. (like a dog had been staying in the room prior to my visit) There was peeling paint in the bathroom. Overall not what was expected from a Best Western property.
Okay 4.0
Cons: Careful, this hotel is in the hood.
Good 6.0
Pros: Location to airport
Cons: Hair dryer in room did not work. Sparked. Took forever to arrange for me to use another one causing use to run behind s Hercules.
Poor 1.0
Pros: location
Cons: the room was dirty. no hair dryer. TV did not work properly. no blanket. I had to take a smoking room as it was all they had left. Smell was horrible. stains and burns everywhere.
Poor 1.0
Pros: Nothing
Cons: The staff here was absolutely horrible they rushed me and my wife out of our room beginning at 9:30 and didn't stop knocking till checking there is some real disgusting people who work there and the management obviously has no control do not stay here !
Good 6.0
Pros: Breakfast was quite good for mid level hotel
Cons: Felt dated. All lights were sterile CFLs which made environment feel commercial.
Mediocre 2.0
Pros: Nothing really
Cons: The customer service was not great, the pool was not clean and
Good 7.0
Pros: Checked in very late and it went very smooth!
Cons: not really
Good 7.0
Pros: Location
Cons: Cleaness
Poor 1.0
Cons: My car got broken into window was busted the room was dirty and nasty
Excellent 9.6
Pros: Very clean easy to get to. Staff was nice and friendly for the most part. Lady taking care of buffet seemed a little rushed and short with people. Buffet was fresh and clean. I would stay again. good location quiet.
Cons: Have more fresh fruit on the buffet.
Excellent 9.3
Pros: Great value for the location (close to downtown Columbus) and for the style (budget) of hotel room. The rooms were clean, and efficient. Any time we needed assistance the staff was very friendly and helpful.
Cons: The structure of the hotel led to some sound transferring through the floors/ceiling but was not such as to cause too much concern.
Best Western Port Columbus - Columbus
Rated no. 14
7.7
Good 7.7
Based on 661 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.7
Facilities
5.0
Food
3.0
Location
7.3
Overall 6.4 Good
Based on 945 reviews
Cleanliness
6.3
Comfort
6.7
Facilities
5.0
Food
3.0
Location
7.3
Cleanliness
6.0
Comfort
5.0
Facilities
5.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
6.1
Comfort
6.2
Location
7.1
Services
5.9
Staff
7.5
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
3.5
Comfort
4.0
Facilities
3.5
Location
5.5
Overall
3.5
Cleanliness
6.3
Comfort
6.6
Location
7.2
Services
6.0
Staff
7.6
Cleanliness
6.3
Comfort
6.8
Facilities
8.0
Location
6.9
Overall
8.0
Cleanliness
6.6
Comfort
7.0
Facilities
5.0
Food
3.0
Location
7.6
Cleanliness
6.3
Comfort
6.7
Location
7.0
Services
6.0
Staff
7.7

Mediocre 3.0
Pros: The staff was knowledgeable and friendly.
Cons: Pool was closed. Elevator not working properly and found a bedbug in the first room. Rooms need updated
Mediocre 3.0
Pros: Not a thing we will not go back
Cons: We had 1 hand towel and one wash clothes in room for 4 people to use i had to go ask for more no icebuck inroom and the floor was dirty and them every time I had to go down and get the towels and Ice Bucket nobody was at the desk and I always had to wait for them to come back to the desk and they also told me online that there would be breakfast and the pool be opened and neither one of them we got it's not worth the price
Excellent 9.0
Pros: The wonderful loby
Cons: The pool was closed
Poor 1.0
Cons: Carpet was sticky, hadn't been vacuumed. Thank heaven I only was there for a few hours!!
Mediocre 2.0
Pros: location
Cons: not enough electrical outlets, no usb ports, dirty rug in room, bathroom in need of repair and no continental breakfast as advertised (using covid 19 as an excuse).
Excellent 9.0
Pros: Staff was very nice, rooms and lobby were clean.
Cons: Breakfast was cancelled completely due to Covid, could have at least had coffee and prepackaged food to go.
Okay 4.0
Pros: Old school hotel
Cons: Dated!
Okay 5.0
Pros: Location close to airport and my job I liked the airplane decor
Cons: Still haven't gotten my deposit back. I don't understand why 300$ deposit is required and what's taking so long to have it refunded
Poor 1.0
Pros: That I was allowed to leave.
Cons: The front desk attendant.
Good 7.0
Pros: Location
Cons: Room not cleaned each day
Okay 5.0
Pros: Close to the airport
Cons: The bathroom need to be worked on. Not enough outlets for appliances. Had to unplug the refrigerator to use the microwave.
Poor 1.0
Pros: Location
Cons: People smoking pot next door
Poor 1.0
Pros: Smoking room was available.
Cons: Everything. The room was dark and nasty. The walls were peeling, the tub was disgusting, the mirror was broken...overall, just horrible.
Good 6.0
Pros: The staff was very friendly and helped me get to the airport and drop off my rental car.
Cons: The room was just ok. I would have liked for the bathroom, specifically the shower to have been cleaner or more updated. I wanted to use the tub, but it was kinda gross.
Excellent 9.0
Pros: Staff was friendly and it was very clean
Good 6.0
Pros: The staff attempted to assist with multiple issues quickly.
Cons: The bed was not level, the walls and carpet were in disrepair, feces was left not fully flushed in the toilet and the toilet seat was dirty.
Good 6.4
Good 6.0
Pros: I'm sure the hotel was absolutely amazing when it was first built but now it's more than outdated. The furniture had stains, hallway's were hot with a smell..
Cons: Outdated. The furniture had stains, hallway's were hot with a smell.. Has potential but needs the effort.
Okay 5.0
Pros: Shuttle service to the airport.
Cons: Stayed here before with no issues but very disappointed in how dirty the room and bathroom were. Floor was not swept and bathroom overall disgusting. Not sure why happened or if short staff due to COVID, but wont be back unfortunately.
Excellent 9.0
Pros: Staff was very friendly. Room was clean.
Good 7.0
Pros: Location to airport
Cons: I had to pay for my service animal to stay. Unacceptable.
Poor 1.0
Pros: The woman desk was very kind
Cons: The hotel looked very shabby. Much disrepair. Room smelled terrible! We turned around and left!
Poor 1.0
Pros: Convenient location and pricing
Cons: Unprofessionalism by workers in the Hotel.
Excellent 8.0
Pros: I requested a certain room and was able to get it. The location is good. The front office employee was very polite and helpful. She really made me feel welcomed when I entered because she greeted me with a smile.
Cons: No everything was fine
Okay 5.0
Pros: Outstanding staff
Cons: Chose because it still said it had breakfast. Breakfast was suspended.
Poor 1.0
Cons: We had told them many times that the fumes from the pool were making us sick.. they did not tell us they were painting it or I would not have stayed . I had three small kids under two with me and they didn’t care and I had a constant headache from
Excellent 8.0
Pros: Hotel employee at the front desk was very helpful in giving me direction on my morning flight. She is kind and very sharp!
Cons: I saw a chair in a hallway that looked broken. The continent breakfast was cereal, toast, and some fruit. Not what I come to expect for a hotel breakfast.
Mediocre 3.0
Pros: Clean friendly good spot for airport
Cons: Rooms are small some rooms needed
Excellent 10.0
Pros: Staff WAS on point, everyone was very professional.
Cons: None
Good 7.0
Pros: Location
Cons: Breakfast was sad and the pool next to the lobby...
Mediocre 3.0
Pros: The front desk staff was pleasant and efficient.
Cons: It was disgusting. Dirty, run down, in disrepair. Like a hotel forgotten in some time warp. The bathroom was dirty and had tiny sandpaper-like towels. There was no trash can. The carpets in the room were dirty. It smelled bad. Overall it was disgusting.
Mediocre 3.0
Pros: The location was very close to the airport.
Cons: The hotel was in dire need of maintenance. The room was dirty with holes in the walls and fridge , phone and some outlets did not work.
Poor 1.0
Pros: It was conveniently located for my travel.
Cons: There were bedbugs in my bed. I got bit 3 times. I had to check out early and get on the road to home because I was not going to stay at the hotel. I have requested a redund, but the hotel manager has not called me back after numberous phone calls.
Mediocre 2.0
Pros: The photos must be pretty old.
Cons: The room had a cracked wall, broken air conditioner/heater, the room phone was broken and all the furniture was well worn.
Poor 1.0
Pros: It was close to the airport
Cons: This hotel is awful. My room was in a hall on the first floor with one other guest room. The carpet in the hall was covered in trash including someone's already chewed gum. The chair in the room looked like it had blood stains all over it.the furniture
Poor 1.0
Pros: Nothing
Cons: This hotel is a filthy, run down dump, with stained carpeting throughout, ill-fitting sheets, a refrigerator that didn’t work and bad coffee, and stale bread for breakfast. Take this property off you site. It doesn’t even rank as a 1-
Good 6.0
Pros: The hospitality was good
Cons: That once we checked in we had to wait 30 minutes before someone came to the desk there was only one worker
Okay 5.0
Pros: Price
Cons: Toilet was already clogged when we got there. Ice Maker didn't work There was an old hard boiled egg in the fridge Shuttle was beat up & trashy
Poor 1.0
Cons: A damp used hand towel was replaced on the rack as if it was new. A bath towel was soiled from previous use. A used wash cloth was left on the shower curtain rod.
Good 7.0
Pros: Very nice and accomading
Okay 5.0
Pros: Nothing Really
Cons: Location, no restaurants near by, bathroom out dated, lobby dirty, airport shuttle unkempt
Good 6.0
Pros: The lobby and pool area were very inviting. The front desk were very accommodating.
Cons: The room was below average. It needed updating and the mattresses were very used and uncomfortable. The breakfast description was not at all what you received. You had an option of cereal or toast. That was about it. Not at all what I expected
Excellent 8.0
Pros: Proximity to airport
Cons: Lame breakfast
Okay 5.9
Okay 4.2
Pros: Good proximity to airport and it’s nice that there is an airport shuttle. The gym looked good but we didn’t have a chance to use it.
Cons: Carpets were dirty and we didn’t like walking around on them barefoot. Towels were so rough and scratchy- not soft whatsoever. Plumbing made a loud whistling noise every time we turned on the shower. The free breakfast was lackluster- nothing we could really “grab and go” except red apples and underripe oranges. No WiFi signal in the room.
Okay 5.7
Pros: Quiet
Excellent 8.2
Cons: I think the continental breakfast could have been better. There were no kid friendly options with the exception of Frosted Flakes which my kids do not like. It was definitely geared more towards adults.
Mediocre 2.0
Pros: it was out of the elements. It was better than sleeping in a cardboard box.
Cons: The place is old and run down. There is a sketchy trailer park across the street. Everything is dirty. The elevator broke so often that they had a out of order sign on the room cleaning cart which was left in the hall overnight. The room was not clean. The bathroom was especially disgusting.
Good 6.0
Pros: Close to airport and have shuttle running every half hr to airport
Cons: No alarm in room and front desk said wakeup calls don't work.
Mediocre 3.4
Pros: staffs were fliendly.
Cons: It was so terrible dirty . I haven't expected.
Mediocre 2.8
Pros: Proximity to the airport, The plants in the lobby were absolutely beautiful.
Cons: It was a dump. The first room we were put in was filthy, the carpets looked as though they hadn't been vacuumed in years, and the heater in the room did not work. When I asked for a new room the lady at the front desk who gave me my room key just 15 minutes before completely forgot who I was and insisted I sign for the room a second time. No food in hotel other than the underwhelming "continental breakfast" of toast or cereal and the change eating vending machines. The staff was stand-offish at best , and the whole place felt awkward and creepy like a hotel in a cheap horror flick. Opted to take the stairs as the elevator was so ill kept it wreaked of burnt oil, none of the lights on the buttons or floor level indicator worked, and is shook and bounced up and down as it went. Hands down the worst part of my trip to Columbus.
Excellent 10.0
Pros: The inside was really cool with the tropical feel of the indoor pool. Wish the cabana restuarant was open...then it would have been perfect.
Good 6.8
Pros: Clean room, very reasonable price. Fun airplane theme inside. Much better inside than it looks outside.
Cons: The bed was way too worn and soft. The area looks a little dicey. The fitness center is old and pretty beat up.
Excellent 8.2
Pros: It was clean, and extremely convenient to the airport. My flight landed at 11:45 pm. I called for a shuttle, which was waiting for me when I walked out of the airport. Very nice driver and desk staff. Clean room. Non-smoking room that really was a non-smoking room. Nice, big, fresh, crisp apples and other fresh fruit at the breakfast bar.
Cons: the light was burned out in the bathroom, which didn't bother me, because I was only there for 6 hours. I survived. I told the desk clerk about it in the morning, as I was leaving. No other complaints. Great place for the money.
Mediocre 2.0
Cons: I guess I should have expected it given the location but the hotel was terrible.
Good 6.8
Pros: The location was great. Close to airport and the side of town we needed to be on. Price was right for what was available and location.
Cons: Kept needing to get new room key cards. They kept getting deactivated and we couldn't get into the rear entrance after parking. It was a cold weekend so we had to keep going back to the front.
Good 7.4
Pros: The young lady who drove the shuttle was exceptional. Not only a good driver but was friendly and most helpful. She graciously drove us back to the airport when we discovered that we had left something in our rental car. Our thanks to her. The desk clerk quickly gave us another room when we discovered the non smoking room has been heavily smoked in. The day staff assured us that we would get a wake up call but the night staff but ignored that request as we received no call. Fortunately our alarm clock worked! Overall an adequate place for what we needed and the price was fair.
Cons: Toilet tank took about a half hour to refill after a flush. Not a big problem with only two in the room. No significant complaints on our part.
Okay 5.1
Pros: Staff was helpful and courteous.
Cons: Bed was uncomfortable, sheets were thin, I asked for another set and used two. Wallpaper was peeling off wall and only part of the lights worked.
Good 6.2
Cons: The door at room 168 was terrible. It was extremely hard to open. I have to like fight against it every time I open it.
Mediocre 3.3
Pros: Ok breakfast
Cons: Too dirty run down
Days Inn by Wyndham Columbus Airport - Columbus
Rated no. 15
6.4
Good 6.4
Based on 945 reviews
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