Unclear checkin processes
The location was perfect for airport access and the 24 hour shuttle service was a valuable perk.
It is IMPOSSIBLE to prepay your stay without a 5 day WRITTEN authorization. It is 2018 and our society utilizes technology, anyone can order a pizza (or anything else) online or over the phone without the seller ever seeing the card. This hotel chain should figure out how to increase their customer service in this area. I had to make a 4 HOUR round trip drive to secure checkin ...despite the fact that the hotel had the reservation, card info, names of guest ... everything needed for checkin.
Clean, friendly, convenient. Shuttle service is fast, efficient and friendly.
A bit hard to access, entrance could be more clearly marked.
Best bartender I've ever experienced at any hotel I've ever stayed.
Stayed there for a family wedding in the area. Sta
Heat on the first floor
The politeness of the staff and their willingness to help.
The Hilton Garden Inn Columbus Airport hotel is within the Port Columbus International Airport complex, and only a quarter mile from the terminal. We offer a 24-hour complimentary airport shuttle service and easy access to Ohio Interstate I-270 and Ohio Interstate I-670. Visitors to Columbus, Ohio enjoy the following attractions: downtown Columbus, Convention Center, Nationwide Arena, German Village Brewery District, museums, theaters and shopping all within 10 minutes. Deluxe accommodations, friendly service and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure travelers to Ohio, Hilton Garden Inn Columbus Airport hotel amenities include complimentary WiFi, an in-room hospitality center with a microwave, refrigerator and coffeemaker, indoor swimming pool, whirlpool, fitness center with state-of-the-art equipment and a 24-hour complimentary business center with secure PrinterOn printing. The Hilton Garden Inn Columbus Airport hotel offers 1,248 square feet of meeting space that accommodates up to 70 people as well as catering services. Our onsite restaurant, The Garden Grille & Bar, serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. The Easton Town Center and a number of restaurants are nearby. Come enjoy a taste of Ohio hospitality and exceptional service at the Hilton Garden Inn Columbus Airport hotel. Everything. Right Where You Need It.
Based on 654 reviews
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