Marriott Columbia

Maybe this was not the Marriott that I had grown to respect since my College years at USC 42 years ago. At my home I actually have new and clean carpet and vents. I expected more from Marriott with Elite Status. I did not eat there. We left immediately that morning. We were told that we could not check out. What kind of world do we live in!!!! Originally the stay was for 3 nights. Who in %^& would do such a thing! The Supervisor & Manager told me they were not responsible and could not issue me a refund! However, I did look for the responsible parties. Here are the results: Inteletravel at booking.com. Normally I would write in a more professional manner. However, I have not been treated professionally. No one has tried to reach out to me after communicating with you. So as soon as possible, I will be seeking resolve from Consumer Affairs, The Department Of Justice, Social Media, Press, plus numerous family, friends and Colleagues who are influential and can get quick results. You tried with your limitations and principles. I thank you for that. I did nothing wrong!!! With my deepest regrets, Jessie Wright

The Room had a filthy carpet with stains and the air vents were ignored which was obvious by the smell of the room

NA

Receptionist was rude. Hotel needs updating. Had to ask for my room to be cleaned. Specifically booked adjoining rooms with double beds, that didn’t happen, had to get a roll away bed. Housekeeper left the big yellow garbage can outside of our door all day/night. Very disappointing stay.