Good to know
|Distance to city centre||21.5 km|
|Nearest airport||Cincinnati Cinci./N. Kentucky|
|Distance to airport||32.8 km|
|"Nice quiet area, clean suite"||(in 10 reviews)|
|"Staff was very friendly and efficient!"||(in 20 reviews)|
|"The room was nice!"||(in 29 reviews)|
|"The parking was horrible"||(in 5 reviews)|
|"The pullout sofa bed was broken."||(in 3 reviews)|
|"I didn't like that i wasn't told about a security deposit."||(in 5 reviews)|
Time of year
Show reviews that mention
|bed was very comfortable||in 4 reviews|
|bilding||in 3 reviews|
|breakfast was good||in 61 reviews|
|clean room||in 105 reviews|
|definitely would recommend||in 5 reviews|
|dog crate||in 3 reviews|
|extra pillows||in 11 reviews|
|friendly staff||in 49 reviews|
|god awful||in 1 review|
|good location||in 36 reviews|
|great parking||in 12 reviews|
|great place||in 6 reviews|
|great room||in 71 reviews|
|logs in fireplace||in 2 reviews|
|security deposit||in 14 reviews|
|service was excellent||in 8 reviews|
|slept on the sofa||in 13 reviews|
|trip was ruined||in 1 review|
Carpet was filthy
The properties rooms looked better then the pictures .
The staff was completely horrible and rude and we got kicked out bc of another room , the staff had the wrong room due to a complaint and when the police came to escort us the police told the staff member to stop creating problems and if he would not calm down that he would be arrested and the officer apologized for what we had to deal with ! He went on to explain that this staff member calls them all the time and starts kicking people out even if the story isn’t correct . The staff member said to the officers he just wanted us out he had no exact reason ! We tried to deal with this the next morning with a manger and she didn’t even bother to look up the room number or ask for my information she just started justifying how things went, all together poorly handled ! Also there was a lot of parties going on around us and it’s honestly sad how we got blamed when we were following all rules and had nothing to do with any others in any other room ! They said we do not get a refund so we are taking this above the location to the general manger and cooperate office ! They didn’t want to pull cameras bc they were violating COVID-19 rules & the manager kept saying oh well we need money too they already tried to shut us down ! Well clearly you’re violating it that’s why you don’t want the cameras to be pulled to show we were not involved with the other rooms situation !
I enjoyed the front desk staff Made me feel welcomed
The partying in room above me
The room was clean and the staff was extremely nice and helpful
There were several parties that people obviously invited all their friends. We called the front desk because of all the screaming and slamming doors 3 times. The police was called. The sound from the back of the room next to our room settled down, but the party carried on outside in the parking lot and the rooms. It was a loud and wild party. This morning when we took our dogs out to walk, there was trash all over the parking lot and grass. Nasty trash. I don't know why this was allowed to continue and people not made to leave. We stayed there 4 years ago and it was not this bad.
The location and amount of space it offers.
While it was clean, I did notice some areas that could have been sanitized more thoroughly.
When you stay at Sonesta ES Suites Cincinnati - Sharonville West in Cincinnati, you'll be in the suburbs, within a 5-minute drive of Sharonville Convention Center and Tri-County Mall. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
based on 940 reviews
Things to know
- Nice building
- Spacious rooms
- Great reception
- Good kitchenette
Policies vary by room type and provider.
FAQs when booking at Sonesta ES Suites Cincinnati - Sharonville West
Where is Sonesta ES Suites Cincinnati - Sharonville West located?
Sonesta ES Suites Cincinnati - Sharonville West is located at 11689 Chester Road, 21.5 km from the centre of Cincinnati. Tri-County Mall is the closest landmark to Sonesta ES Suites Cincinnati - Sharonville West.
When is check-in time and check-out time at Sonesta ES Suites Cincinnati - Sharonville West?
Check-in time is 15:00 and check-out time is 12:00 at Sonesta ES Suites Cincinnati - Sharonville West.
Does Sonesta ES Suites Cincinnati - Sharonville West offer free Wi-Fi?
Yes, Sonesta ES Suites Cincinnati - Sharonville West offers free Wi-Fi.
Does Sonesta ES Suites Cincinnati - Sharonville West offer free parking?
Yes, Sonesta ES Suites Cincinnati - Sharonville West offers free parking.
Does Sonesta ES Suites Cincinnati - Sharonville West offer free airport shuttle service?
No, Sonesta ES Suites Cincinnati - Sharonville West does not offer free airport shuttle service.
How far is Sonesta ES Suites Cincinnati - Sharonville West from the airport?
Sonesta ES Suites Cincinnati - Sharonville West is 20.5 km from Cincinnati. Sonesta ES Suites Cincinnati - Sharonville West is 32.8 km from Cincinnati Cinci./N. Kentucky.
Can you bring pets to Sonesta ES Suites Cincinnati - Sharonville West?
Yes, Sonesta ES Suites Cincinnati - Sharonville West is a pet-friendly hotel.
Does Sonesta ES Suites Cincinnati - Sharonville West have a pool?
Yes, Sonesta ES Suites Cincinnati - Sharonville West has a pool on-site.
Reviews about Sonesta ES Suites Cincinnati - Sharonville West
Most popular landmarks
- Tri-County Mall 2.1 km
- Spring Grove Cemetery 14.3 km
- Kings Island 16.2 km
- Cincinnati Observatory 16.5 km
- Cincinnati Zoo and Botanical Garden 16.8 km
- American Sign Museum 18 km
|Cincinnati Cinci./N. Kentucky||32.8 km|
|Cincinnati Univ of Cinc - 2815 Commons Way||18.2 km|
|Cincinnati - Greyhound Station||20.7 km|