Smile House Guesthouse

Poorly run and cared for facility

The pool and outside deck seating area are nice. The location is within walking distance of old city Chiang Mai. I heard some of the rooms are newer and nicer than the 2 twin bed rooms, but I didn't see for myself. The AC worked. The water was hot.

The twin beds were very hard with many lumps from the springs. The worst bed I've slept in in Thailand. The walls of the room were all smudged and dirty, and the bathroom had black stuff growing around the tiles. There was no toilet paper in the bathroom, and there wasn't a trash can in the bathroom even though a sign said not to put toilet paper in the toilet. The room was just very old with wear and tear that hadn't been fixed and grime hat hadn't been cleaned in a long time. No decor. One of the outlets didn't work. Large tear in the towell. 1 of the "fitted" sheets was just a flat one tied at the corners. The shower head doesn't work well in the wall-mounted position.

Location had a/c

No place to hang clothes no chair in room pool area chairs disgusting good furniture used by staff

Nothing

The photos that you have are 5 years old.The place is awful.The pool is awful.Its totally mis-represented on your website.Have a word???