Pick-up location | Tuxtla Gutiérrez |
---|---|
Rental locations | 27 |
Airport locations | 15 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People mover |
Passenger van |
SUV |
Commercial |
Pick-up truck |
1.9
Horrible
7 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
1.9
Value for money
5.9
2 locations in Tuxtla Gutiérrez
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Reviews
2.0 Mediocre
Dec 2017
Cons:
There was no car available for us despite our reservation.2.0 Mediocre
Dec 2017
Pros:
pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.Cons:
pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.3.6 Mediocre
Oct 2016
Pros:
Took for ever to deliver and receive the car. I had no damage to the vehicle and was not charged any extras (I barely used the car) but found the level of inspection and threats of charges for anything remotely approaching damage obnoxious. The roads aren't perfect in México so of course tiny dents can happen without any way to avoid them. Normal wear and tear shouldn't be something a rental company threatens you with. They need training on better customer management.1.9 Horrible
Jul 2021
2.0 Mediocre
Dec 2017
Cons:
There was no car available for us despite our reservation.2.0 Mediocre
Dec 2017
Pros:
pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.Cons:
pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.3.6 Mediocre
Oct 2016
Pros:
Took for ever to deliver and receive the car. I had no damage to the vehicle and was not charged any extras (I barely used the car) but found the level of inspection and threats of charges for anything remotely approaching damage obnoxious. The roads aren't perfect in México so of course tiny dents can happen without any way to avoid them. Normal wear and tear shouldn't be something a rental company threatens you with. They need training on better customer management.2 locations in Tuxtla Gutiérrez
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Reviews
2.0 Mediocre
Jan 2017
Cons:
We have made car reservation 2 or 3 weeks before, but when we came to the office they said us that they don't have any car available and didn't propose no any other solution. They didn't contact us before to say that they don't have a car, they said that they don't have our contact information despite without it i could not make a reservation! Of course it was not possible to find another car urgent because it was a Christmas and it totally destroyed our holidays! I started to appeal to the main office and they answer me only after 3 DAYS: "Dear Ms. S..., Thank you for choosing National for your car rental needs! My name is P.... I will be happy to help you today. Please let me begin by apologizing. I am escalating your incident to the corporate office. Please let me know if I can be of further assistance. Have a wonderful day! Sincerely, P..... National Email Customer Service Representative" No any soultion of the problem. HIGHLY NOT RECCOMEND!!!!2.0 Mediocre
Jan 2017
Cons:
I didn't like it, because they didn't give me the things that they promised. The insurance didn't cover everything and the service was awful2.0 Mediocre
Jan 2017
Pros:
My flight was delayed for 4 hours. When it finally arrived after midnight most of the rental counters were closed but, anyway, there was no National car rental counter to be seen. My reservation said there would be someone there to meet me and put me on a shuttle to the rental office but there was noone. Took a taxi to my hotel and called National's local number in the morning. Was told they have no cars available. Period. They found my reservation on the computer but just said "sorry, if we had one available we'd give it to you but we don't".2.0 Mediocre
Jan 2017
Cons:
We have made car reservation 2 or 3 weeks before, but when we came to the office they said us that they don't have any car available and didn't propose no any other solution. They didn't contact us before to say that they don't have a car, they said that they don't have our contact information despite without it i could not make a reservation! Of course it was not possible to find another car urgent because it was a Christmas and it totally destroyed our holidays! I started to appeal to the main office and they answer me only after 3 DAYS: "Dear Ms. S..., Thank you for choosing National for your car rental needs! My name is P.... I will be happy to help you today. Please let me begin by apologizing. I am escalating your incident to the corporate office. Please let me know if I can be of further assistance. Have a wonderful day! Sincerely, P..... National Email Customer Service Representative" No any soultion of the problem. HIGHLY NOT RECCOMEND!!!!2.0 Mediocre
Jan 2017
Cons:
I didn't like it, because they didn't give me the things that they promised. The insurance didn't cover everything and the service was awful2.0 Mediocre
Jan 2017
Pros:
My flight was delayed for 4 hours. When it finally arrived after midnight most of the rental counters were closed but, anyway, there was no National car rental counter to be seen. My reservation said there would be someone there to meet me and put me on a shuttle to the rental office but there was noone. Took a taxi to my hotel and called National's local number in the morning. Was told they have no cars available. Period. They found my reservation on the computer but just said "sorry, if we had one available we'd give it to you but we don't".Alamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tuxtla Gutiérrez
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2.0 Mediocre
Mar 2020
Cons:
They could have actually had a car there instead of accepting a reservation with no car.7.6 Good
Apr 2019
Pros:
Easy drop off, really nice staff.Cons:
It is just way too expensive.4.8 Okay
Mar 2017
Pros:
I ask for a Change of car and I lost for this circumstance 3 days where I had to stop on gas station to put air on the wheelsCons:
A car in bad condition2.0 Mediocre
Mar 2020
Cons:
They could have actually had a car there instead of accepting a reservation with no car.7.6 Good
Apr 2019
Pros:
Easy drop off, really nice staff.Cons:
It is just way too expensive.4.8 Okay
Mar 2017
Pros:
I ask for a Change of car and I lost for this circumstance 3 days where I had to stop on gas station to put air on the wheelsCons:
A car in bad conditionPayless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tuxtla Gutiérrez
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3.2 Mediocre
Dec 2019
Pros:
The convenience of the drop off.Cons:
Actually have the vehicle that a customer reserves in the premises, wash your cars, and don’t rent them when they have 1/8 of a tank of gas! Get it together!3.2 Mediocre
Dec 2019
Pros:
The convenience of the drop off.Cons:
Actually have the vehicle that a customer reserves in the premises, wash your cars, and don’t rent them when they have 1/8 of a tank of gas! Get it together!Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Tuxtla Gutiérrez
Deal Mobility Rent a Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Tuxtla Gutiérrez
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Tuxtla Gutiérrez
Hertz
2.0
Mediocre
No reviews available
Cleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Tuxtla Gutiérrez
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Tuxtla Gutiérrez
Mas By Mex
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tuxtla Gutiérrez
Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tuxtla Gutiérrez
America Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tuxtla Gutiérrez
Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tuxtla Gutiérrez
Locations in Tuxtla Gutiérrez
Blvd. Belisario Dominguez
+52 961 615 7093
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Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tuxtla Gutiérrez
Locations in Tuxtla Gutiérrez
Blvd Belisario Dominguez 2510
+52 961 121 4488
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Dollar
4.0
Okay
No reviews available
Cleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
4.0
Value for money
4.0
One location in Tuxtla Gutiérrez
Locations in Tuxtla Gutiérrez
Km 12.48 Carretera Vergel Sn
+52 800 365 1111
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Firefly
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
-
One location in Tuxtla Gutiérrez
Locations in Tuxtla Gutiérrez
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MEXRENTACAR
No score is available
Cleanliness
-
Comfort
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Pick-up/Drop-off
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Value for money
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One location in Tuxtla Gutiérrez
Locations in Tuxtla Gutiérrez
Aeropuerto Intl. Angel Albino Corzo
+52 334 170 8243
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Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
-
One location in Tuxtla Gutiérrez
Locations in Tuxtla Gutiérrez
Km 12.48 Carretera Vergel Sn
+52 800 021 2277
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No reviews available