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Tuxtla Gutiérrez car hire reviews and directory
Rated no. 1
Avis
Best rated
7.6 Good (2,235 reviews)
1 location in Tuxtla Gutiérrez
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Avis reviews
Car hire locations
Avis
Locations in Tuxtla Gutiérrez
Holiday Inn Htl -Blvd Belsario Dominguez
+52 961 615 7093
All Avis reviews
Avis reviews in Tuxtla Gutiérrez
Rated no. 2
Hertz
7.4 Good (3,825 reviews)
2 locations in Tuxtla Gutiérrez
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Hertz reviews
Car hire locations
Hertz
Locations in Tuxtla Gutiérrez
Belisario Dominguez #1195
+52 961 617 7777
Km 12.48 Carretera Vergel Sn
+52 961 153 6074
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Hertz reviews in Tuxtla Gutiérrez
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great car
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2.0
No cars, bad service
Pros: Nothing.
Cons: They had my reservation but did not have any cars available to rent. They didn’t offer or make an arrangement with another company. They didn’t offer to bring me a car the next day. The woman at the counter said they could send me a coupon for a rental next time. Who cares about next time.
review from
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6.8
Car rental in Tuxtla
Pros: The car was nice and brand new
Cons: Gas was only 1/4 full. They confused me with Spanish and upgraded me from car reserved. They charged me $400. extra for liability insurance and I waived collision.
review from
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4.8
Pros: The car was fine.
Cons: Was charged 60% more than the quoted price.
review from
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9.2
A Great Value
Pros: This was perfect for the price. We used it a lot during our trip to Chiapas.
Cons: Nothing! Really everything was pretty good. The only thing is the guys upon return tried to tell me there was some damage to the car that I was responsible for. But, I knew it wasnt me and conviced them they just overlooked it when checking it out to me.
review from
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2.0
No cars, bad service
Pros: Nothing.
Cons: They had my reservation but did not have any cars available to rent. They didn’t offer or make an arrangement with another company. They didn’t offer to bring me a car the next day. The woman at the counter said they could send me a coupon for a rental next time. Who cares about next time.
review from
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4.8
Pros: The car was fine.
Cons: Was charged 60% more than the quoted price.
review from
Rated no. 3
Dollar
7.3 Good (6,355 reviews)
1 location in Tuxtla Gutiérrez
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Dollar reviews
Car hire locations
Dollar
Locations in Tuxtla Gutiérrez
Carretera Vergel Km 12.48
+52 961 615 5766
All Dollar reviews
Dollar reviews in Tuxtla Gutiérrez
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return the car
great experience
friendly staff
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Alamo reviews
Car hire locations
Alamo
Locations in Tuxtla Gutiérrez
5th Norte Pte. 2260 Col Los Sabinos
+52 961 602 1600
Angel Albino Corzo Intl Airport
+52 961 153 6123
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Alamo reviews in Tuxtla Gutiérrez
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National reviews
Car hire locations
National
Locations in Tuxtla Gutiérrez
Carretera Aeropuerto Intl
+52 961 153 6197
Prolongacion Anillo Circunvalacion
+52 961 602 8565
All National reviews
National reviews in Tuxtla Gutiérrez
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2.0
HIGHLY NOT RECCOMEND!!!!
Cons: We have made car reservation 2 or 3 weeks before, but when we came to the office they said us that they don't have any car available and didn't propose no any other solution. They didn't contact us before to say that they don't have a car, they said that they don't have our contact information despite without it i could not make a reservation! Of course it was not possible to find another car urgent because it was a Christmas and it totally destroyed our holidays! I started to appeal to the main office and they answer me only after 3 DAYS: "Dear Ms. S..., Thank you for choosing National for your car rental needs! My name is P.... I will be happy to help you today. Please let me begin by apologizing. I am escalating your incident to the corporate office. Please let me know if I can be of further assistance. Have a wonderful day! Sincerely, P..... National Email Customer Service Representative" No any soultion of the problem. HIGHLY NOT RECCOMEND!!!!
review from
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2.0
Poor service
Cons: I didn't like it, because they didn't give me the things that they promised. The insurance didn't cover everything and the service was awful
review from
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2.0
No cars available
Pros: My flight was delayed for 4 hours. When it finally arrived after midnight most of the rental counters were closed but, anyway, there was no National car rental counter to be seen. My reservation said there would be someone there to meet me and put me on a shuttle to the rental office but there was noone. Took a taxi to my hotel and called National's local number in the morning. Was told they have no cars available. Period. They found my reservation on the computer but just said "sorry, if we had one available we'd give it to you but we don't".
review from
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2.0
HIGHLY NOT RECCOMEND!!!!
Cons: We have made car reservation 2 or 3 weeks before, but when we came to the office they said us that they don't have any car available and didn't propose no any other solution. They didn't contact us before to say that they don't have a car, they said that they don't have our contact information despite without it i could not make a reservation! Of course it was not possible to find another car urgent because it was a Christmas and it totally destroyed our holidays! I started to appeal to the main office and they answer me only after 3 DAYS: "Dear Ms. S..., Thank you for choosing National for your car rental needs! My name is P.... I will be happy to help you today. Please let me begin by apologizing. I am escalating your incident to the corporate office. Please let me know if I can be of further assistance. Have a wonderful day! Sincerely, P..... National Email Customer Service Representative" No any soultion of the problem. HIGHLY NOT RECCOMEND!!!!
review from
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2.0
Poor service
Cons: I didn't like it, because they didn't give me the things that they promised. The insurance didn't cover everything and the service was awful
review from
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2.0
No cars available
Pros: My flight was delayed for 4 hours. When it finally arrived after midnight most of the rental counters were closed but, anyway, there was no National car rental counter to be seen. My reservation said there would be someone there to meet me and put me on a shuttle to the rental office but there was noone. Took a taxi to my hotel and called National's local number in the morning. Was told they have no cars available. Period. They found my reservation on the computer but just said "sorry, if we had one available we'd give it to you but we don't".
review from
Rated no. 6
Europcar
3.4 Mediocre (5 reviews)
2 locations in Tuxtla Gutiérrez
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Europcar reviews
Car hire locations
Europcar
Locations in Tuxtla Gutiérrez
Blvd.belisario Dominguez 2075
+52 961 121 4922
Km 12.48 Carretera El Vergel Apt
+52 961 153 6098
All Europcar reviews
Europcar reviews in Tuxtla Gutiérrez
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2.0
Cons: There was no car available for us despite our reservation.
review from
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2.0
PESIMO SERVICIO
Pros: pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.
Cons: pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.
review from
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3.6
Slow and obnoxious aervice
Pros: Took for ever to deliver and receive the car. I had no damage to the vehicle and was not charged any extras (I barely used the car) but found the level of inspection and threats of charges for anything remotely approaching damage obnoxious. The roads aren't perfect in México so of course tiny dents can happen without any way to avoid them. Normal wear and tear shouldn't be something a rental company threatens you with. They need training on better customer management.
review from
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2.0
Cons: There was no car available for us despite our reservation.
review from
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2.0
PESIMO SERVICIO
Pros: pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.
Cons: pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.
review from
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3.6
Slow and obnoxious aervice
Pros: Took for ever to deliver and receive the car. I had no damage to the vehicle and was not charged any extras (I barely used the car) but found the level of inspection and threats of charges for anything remotely approaching damage obnoxious. The roads aren't perfect in México so of course tiny dents can happen without any way to avoid them. Normal wear and tear shouldn't be something a rental company threatens you with. They need training on better customer management.
review from
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Car hire locations
Sunnycars
Locations in Tuxtla Gutiérrez
5th Norte Pte. 2260 Col. Los Sabinos
Belisario Dominguez No. 1195
Blvd. Belisario Dominguez 2075
KM 12.48 Carreteras el Vergel Airport
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Car hire locations
keddy by Europcar
Locations in Tuxtla Gutiérrez
Aeroporto
+52 961 153 6098
Blvd.Belisario Dominguez 2075- Col.Xamaipak
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Car hire locations
Ace
Locations in Tuxtla Gutiérrez
Francidci Sarabia
+52 334 170 8243
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Car hire locations
Advantage
Locations in Tuxtla Gutiérrez
Tuxtla Gutierrez Airport - Europcar KM 12.48 Carretera El Vergel AP
+52 297 583 0200
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Car hire locations
Budget
Locations in Tuxtla Gutiérrez
Blvd Belisario Dominguez 2430b
+52 624 105 8410
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Car hire locations
MEXRENTACAR
Locations in Tuxtla Gutiérrez
Francisco Sarabia Chiapa de Corzo
Car hire locations in Tuxtla Gutiérrez
When to book a hire car in Tuxtla Gutiérrez
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Tuxtla Gutiérrez
- Book your rental car in Tuxtla Gutiérrez at least 9 weeks before your trip in order to get a below-average price
FAQs about hiring a car in Tuxtla Gutiérrez
What is the best hire car agency in Tuxtla Gutiérrez?
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Tuxtla Gutiérrez are Avis (7.6, 2235 reviews), Hertz (7.4, 3825 reviews), and Budget (7.4, 31511 reviews).
How can I find hire car agencies near me in Tuxtla Gutiérrez?
Take a look at our extensive car hire location map to find the best hire cars near you.
