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Tuxtla Gutierrez car hire reviews and directory
National
National reviews
Car hire locations
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National
Locations in Tuxtla Gutierrez
Carretera Aeropuerto Intl
+52 961 153 6197
Prolongacion Anillo Circunvalacion
+52 961 602 8565
- 2.0
- 2.0
- 2.0
- 2.0
- 2.0
Recent reviews
2.0 Poor
6 Jan 2017
Poor service
Cons: I didn't like it, because they didn't give me the things that they promised. The insurance didn't cover everything and the service was awful
2.0 Poor
1 Jan 2017
No cars available
Pros: My flight was delayed for 4 hours. When it finally arrived after midnight most of the rental counters were closed but, anyway, there was no National car rental counter to be seen. My reservation said there would be someone there to meet me and put me on a shuttle to the rental office but there was noone. Took a taxi to my hotel and called National's local number in the morning. Was told they have no cars available. Period. They found my reservation on the computer but just said "sorry, if we had one available we'd give it to you but we don't".
2.0 Poor
6 Jan 2017
HIGHLY NOT RECCOMEND!!!!
Cons: We have made car reservation 2 or 3 weeks before, but when we came to the office they said us that they don't have any car available and didn't propose no any other solution. They didn't contact us before to say that they don't have a car, they said that they don't have our contact information despite without it i could not make a reservation! Of course it was not possible to find another car urgent because it was a Christmas and it totally destroyed our holidays! I started to appeal to the main office and they answer me only after 3 DAYS:
"Dear Ms. S...,
Thank you for choosing National for your car rental needs! My name is P.... I will be happy to help you today. Please let me begin by apologizing. I am escalating your incident to the corporate office.
Please let me know if I can be of further assistance. Have a wonderful day!
Sincerely,
P.....
National Email Customer Service Representative"
No any soultion of the problem.
HIGHLY NOT RECCOMEND!!!!
Europcar
Europcar reviews
Car hire locations
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Europcar
Locations in Tuxtla Gutierrez
Blvd.belisario Dominguez 2075
+52 961 121 4922
Km 12.48 Carretera El Vergel Apt
+52 961 153 6098
- 2.0
- 4.0
- 4.0
- 2.0
- 2.0
Recent reviews
2.0 Poor
30 Dec 2016
PESIMO SERVICIO
Pros: pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.
Cons: pésimo servicio. en su pagina lo reserve a un precio de 10,700.00 y al momento de llegar al aeropuerto y querer recoger el auto resulta que me querían cobrar 17,800.00. no respetan precios y dan un servicio pésimo, ya que incluso accediendo a pagar los 17,800.00 adicional pedían una carta del banco como si trajera al gerente en ese momento para que me expidiera la carta diciéndoles que si podía pagar, tremenda estupidez. razón por la cual decidí no arrendar el auto con ellos, Ante el pésimo servicio que da EUROPCAR.
3.6 Mediocre
19 Oct 2016
Slow and obnoxious aervice
Pros: Took for ever to deliver and receive the car. I had no damage to the vehicle and was not charged any extras (I barely used the car) but found the level of inspection and threats of charges for anything remotely approaching damage obnoxious. The roads aren't perfect in México so of course tiny dents can happen without any way to avoid them. Normal wear and tear shouldn't be something a rental company threatens you with. They need training on better customer management.
Alamo
Alamo reviews
Car hire locations
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Alamo
Locations in Tuxtla Gutierrez
5th Norte Pte. 2260 Col Los Sabinos
+52 961 602 1600
Angel Albino Corzo Intl Airport
+52 961 153 6123
- 2.0
- 6.0
- 6.0
- 6.0
- 4.0
Recent reviews
4.8 OK
26 Mar 2017
The car was uncleaned and two wheels where in bad
Pros: I ask for a Change of car and I lost for this circumstance 3 days where I had to stop on gas station to put air on the wheels
Cons: A car in bad condition
Car hire locations
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Ace
Locations in Tuxtla Gutierrez
In Terminal
186 6496 2880
Car hire locations
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Advantage
Locations in Tuxtla Gutierrez
Europcar KM 12.48 Carretera El Vergel
+52 961 153 6098
Car hire locations
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Avis
Locations in Tuxtla Gutierrez
Holiday Inn Htl -Blvd Belsario Dominguez
+52 961 615 7093
Car hire locations
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Dollar
Locations in Tuxtla Gutierrez
Carretera Vergel Km 12.48
+52 961 615 5766
Car hire locations
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Hertz
Locations in Tuxtla Gutierrez
Belisario Dominguez #1195
+52 961 617 7777
Km 12.48 Carretera Vergel Sn
+52 961 153 6074
Car hire locations
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keddy by Europcar
Locations in Tuxtla Gutierrez
Aeroporto
+52 961 153 6098
Blvd.Belisario Dominguez 2075- Col.Xamaipak
Car hire locations
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MEXRENTACAR
Locations in Tuxtla Gutierrez
Francisco Sarabia Chiapa de Corzo
Car hire locations
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Sunnycars
Locations in Tuxtla Gutierrez
5th Norte Pte. 2260 Col. Los Sabinos
Belisario Dominguez No. 1195
Blvd. Belisario Dominguez 2075
Km. 12.48 Carretera Vergel SN.
Car hire locations
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Thrifty
Locations in Tuxtla Gutierrez
Carretera Escuela Veterinaria
+52 961 615 6380
6 travellers who rented a car in Tuxtla Gutierrez gave the car agency they used an average rating of 2.7