Timisoara Car Hire

Stay away: hidden fees and extra charges I am stil

Pros: the car was okay but is not worth the hassle.

Cons: Picked up the airport location since it advertised as open 24x7. Turned out that they have regular hours and you have to pay extra $29 for someone to be there after hours; I chose to return the car next day 9AM instead of 9PM since the price at 12 hours rental is the same as a full day. The car was okay; they did not have an automatic as I request and was told they cannot refund the extra $20 I paid extra; reservation was made online and they have no control over that. I can drive a manual and it was not the end of the world. I returned with the car during their business hours (Friday 9AM) at the right time and no one is there; after 15 minutes I called and was told to leave the car and keys in the mailbox. I called around 2PM again and was told no one went to look at the car but not to worry; everything is ok. After 5 days they tried to charge an additional $60 to my card. I called them and they claimed it was a mistake; I let the credit company know to reject the charge. After another week, it turned out they are trying to charge me for an extra day on account that they found the car abandoned in their parking lot a day later; this is not true and I am still in process of disputing the charge.