Recent reviews
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- Neutral
- Negative
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2.0
Cons: The Audi A3 turned into a Mazda so I did not accept the rental.
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8.4
Great service
Pros: The staff were very friendly and helpful and the process was quick and easy
Cons: The drop off was a bit unclear and confusing. But again the person who assisted me dealt with it very effectively.
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8.4
Easy, good value, if a bit slower then expected.
Pros: Pick up was easy if a little slow. Return was easy but a little confusing since there was no notification to say what to do. Good value for money, specially Car received was in good condition, clean and fueles up.
Cons: Limiting mileage to 200km a day is annoying. I didn’t need more but it made me feel like I was renting from easy-rent-a-car.
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5.6
Cons: That i had to call them few times in order to unlock my deposit after checkout.
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5.2
Pros: Exact car that was listed.
Cons: Pick up and drop off was slow, I wanted to opt out of insurance (credit card covers it) and they didn't seem to know how to do that, no one around to receive the car at drop-off.
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2.0
Long time to deliver the car to me and when I retu
Cons: They add 5 oman riyal for the parking befor I received the car The time to dropping the car its take very long time coz he wrote manual Car was very small and not what i rent online
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7.6
Budget Rental Car Process Improving
Pros: The rental return process was much faster than a year ago, probably because there is an operational garage now to return the car, rather than returning the car at the curb where it is chaotic.
Cons: The rental car pickup process was still slow. A lot of writing on the contract by the clerk at the counter which negates the online reservation work that I did. Seemed very redundant and time-consuming. You expect a quick pickup process and to be on your way.
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5.6
Good price, reasonable car, but problems with pick
Pros: The car was in reasonable shape and priced competitively. I was able to pick it up at the airport and avoid a shuttle.
Cons: The attendant failed to give me a ticket to exit the parking area, and when the exit gate wouldn't open without one, I had to back the car up a ramp and around several corners, park the car and walk back to the rental counter to get one. Then she failed to tell me I would need it on the other end to enter the garage when I returned the car. They charged me an additional 1/2 OMR (a small amount) which was no big deal , but they insisted it was my problem, not theirs. The check in procedure took about 30 minutes and put me close to missing my flight. Back home it would have taken 30 seconds. The car upholstery was dirty. There is an additional charge of 5 OMR = $12.50 for parking that was not included in the quote
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4.0
Cons: super old car, not polite staff
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7.2
Don't run late
Pros: Clean comfortable car with easy check out process
Cons: 30 minutes waiting before I wrote down my own mileage and left for my flight because the 2 people at the desk didn't have the power to accept the paperwork
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10.0
Great experience
Cons: Front desk is very slow we arrived 11pm they did have a system they were looking our booking in a notebook like oldschool wrtiten-hand. But apart of that was great
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6.0
Old car, beat up looking car
Pros: Staff were courteous
Cons: Car was too old and beat up looking. I was also charged for automatic insurance, something I had already purchasd from a third party
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8.4
Great service
Pros: The staff were very friendly and helpful and the process was quick and easy
Cons: The drop off was a bit unclear and confusing. But again the person who assisted me dealt with it very effectively.
review from
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8.4
Easy, good value, if a bit slower then expected.
Pros: Pick up was easy if a little slow. Return was easy but a little confusing since there was no notification to say what to do. Good value for money, specially Car received was in good condition, clean and fueles up.
Cons: Limiting mileage to 200km a day is annoying. I didn’t need more but it made me feel like I was renting from easy-rent-a-car.
review from
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7.6
Budget Rental Car Process Improving
Pros: The rental return process was much faster than a year ago, probably because there is an operational garage now to return the car, rather than returning the car at the curb where it is chaotic.
Cons: The rental car pickup process was still slow. A lot of writing on the contract by the clerk at the counter which negates the online reservation work that I did. Seemed very redundant and time-consuming. You expect a quick pickup process and to be on your way.
review from
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7.2
Don't run late
Pros: Clean comfortable car with easy check out process
Cons: 30 minutes waiting before I wrote down my own mileage and left for my flight because the 2 people at the desk didn't have the power to accept the paperwork
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2.0
Cons: The Audi A3 turned into a Mazda so I did not accept the rental.
review from
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5.6
Cons: That i had to call them few times in order to unlock my deposit after checkout.
review from
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5.2
Pros: Exact car that was listed.
Cons: Pick up and drop off was slow, I wanted to opt out of insurance (credit card covers it) and they didn't seem to know how to do that, no one around to receive the car at drop-off.
review from
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2.0
Long time to deliver the car to me and when I retu
Cons: They add 5 oman riyal for the parking befor I received the car The time to dropping the car its take very long time coz he wrote manual Car was very small and not what i rent online
review from
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5.6
Good price, reasonable car, but problems with pick
Pros: The car was in reasonable shape and priced competitively. I was able to pick it up at the airport and avoid a shuttle.
Cons: The attendant failed to give me a ticket to exit the parking area, and when the exit gate wouldn't open without one, I had to back the car up a ramp and around several corners, park the car and walk back to the rental counter to get one. Then she failed to tell me I would need it on the other end to enter the garage when I returned the car. They charged me an additional 1/2 OMR (a small amount) which was no big deal , but they insisted it was my problem, not theirs. The check in procedure took about 30 minutes and put me close to missing my flight. Back home it would have taken 30 seconds. The car upholstery was dirty. There is an additional charge of 5 OMR = $12.50 for parking that was not included in the quote
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4.0
Cons: super old car, not polite staff
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6.0
Old car, beat up looking car
Pros: Staff were courteous
Cons: Car was too old and beat up looking. I was also charged for automatic insurance, something I had already purchasd from a third party
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