Pros: Very pleasant and helpful staff. Followed up with me after I inadvertently left some small items in the car. Vehicle (when it arrived) was practically brand-new, with less than 500 km on it.
Cons: Vehicle was not on-hand at the appointed pickup time. Had to wait over 30 minutes for a vehicle, despite having booked weeks in advance.
15 Jun 2017
Great car, great value
Pros: Nice upgrade to a new Malibu. Pick up and drop off very quick.
19 Jun 2017
car not available at pickup, no one there at drop-off
Pros: I ended up getting a Volkwagen Jetta, which is a great car.
Cons: They tried to make me rent a 7 passenger van when I had ordered a standard car, even though there were some in the parking lot. I had to go back the next day to get the supervisor to get me the car I ordered. No one was at the Moncton Airport counter when I brought the car back. We were told that the airport counter would open at 10:30. By 10:50, no one had shown up & I had to catch my flight.
GPS is a rip-off @ $25-$30 a day. Luckily I was able to buy a low-end one at the Dieppe Canadian tire on sale for $45.
21 Jun 2017
Pros: Pick up and drop off was easy & quick.
25 Jul 2017
No problems rental!
Pros: Everything was simple and straightforward. Had to extend our rental by 12 hours, called the call centre and it was handled quickly. No problems with the car.
17 Aug 2017
Pros: Friendliness of Staff
Quality of Equipment
Location for pick up / drop off
Cons: No Service for delayed flight until morning.
Hours of Service less than competition.
Confusion over Unlimited Mileage Waiver