Recent reviews
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- Neutral
- Negative
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10.0
Smooth and easy!
Pros: Everything was ready, easy, and as promised on the website. Great value!
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2.0
Can’t rate anything on my rental because it wasn’t there when I arrive
Cons: Made a reservation 2 days prior to reservation date Paid for it in full Arrived to find hertz closed and car wasn’t even available they rented it out to someone else and put me on waiting list stating it’s first come first serve Really????
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6.8
Not the car I rented
Pros: Service was great
Cons: I rented a small car but has to take an SUV which I did not want. I was doing a lot of travel for business and the cost of gas was higher due to this.
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2.8
Cons: We were almost stranded at Moncton airport on Christmas eve due to misinformation regarding our rental that left us scrambling to figure out a solution. On top of that, after all was said and done the rental ended up costing over $300 for how long we had it (52hrs total). A huge headache all around
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8.4
Good, except.....
Pros: good price, friendly service
Cons: When I picked up the car, I realized about 15 min later that the gas light was on!
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8.0
Cons: The pre-purchase option for gas does not give credit for gas still in the tank.
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8.0
Mostly good
Pros: Friendliness of Staff Quality of Equipment Location for pick up / drop off
Cons: No Service for delayed flight until morning. Hours of Service less than competition. Confusion over Unlimited Mileage Waiver
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10.0
No problems rental!
Pros: Everything was simple and straightforward. Had to extend our rental by 12 hours, called the call centre and it was handled quickly. No problems with the car.
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10.0
Pros: Pick up and drop off was easy & quick.
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6.8
car not available at pickup, no one there at drop-off
Pros: I ended up getting a Volkwagen Jetta, which is a great car.
Cons: They tried to make me rent a 7 passenger van when I had ordered a standard car, even though there were some in the parking lot. I had to go back the next day to get the supervisor to get me the car I ordered. No one was at the Moncton Airport counter when I brought the car back. We were told that the airport counter would open at 10:30. By 10:50, no one had shown up & I had to catch my flight. GPS is a rip-off @ $25-$30 a day. Luckily I was able to buy a low-end one at the Dieppe Canadian tire on sale for $45.
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10.0
Great car, great value
Pros: Nice upgrade to a new Malibu. Pick up and drop off very quick.
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9.6
Overall a good experience
Pros: Very pleasant and helpful staff. Followed up with me after I inadvertently left some small items in the car. Vehicle (when it arrived) was practically brand-new, with less than 500 km on it.
Cons: Vehicle was not on-hand at the appointed pickup time. Had to wait over 30 minutes for a vehicle, despite having booked weeks in advance.
review from
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10.0
Smooth and easy!
Pros: Everything was ready, easy, and as promised on the website. Great value!
review from
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10.0
No problems rental!
Pros: Everything was simple and straightforward. Had to extend our rental by 12 hours, called the call centre and it was handled quickly. No problems with the car.
review from
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10.0
Pros: Pick up and drop off was easy & quick.
review from
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10.0
Great car, great value
Pros: Nice upgrade to a new Malibu. Pick up and drop off very quick.
review from
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9.6
Overall a good experience
Pros: Very pleasant and helpful staff. Followed up with me after I inadvertently left some small items in the car. Vehicle (when it arrived) was practically brand-new, with less than 500 km on it.
Cons: Vehicle was not on-hand at the appointed pickup time. Had to wait over 30 minutes for a vehicle, despite having booked weeks in advance.
review from
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6.8
Not the car I rented
Pros: Service was great
Cons: I rented a small car but has to take an SUV which I did not want. I was doing a lot of travel for business and the cost of gas was higher due to this.
review from
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8.4
Good, except.....
Pros: good price, friendly service
Cons: When I picked up the car, I realized about 15 min later that the gas light was on!
review from
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8.0
Cons: The pre-purchase option for gas does not give credit for gas still in the tank.
review from
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8.0
Mostly good
Pros: Friendliness of Staff Quality of Equipment Location for pick up / drop off
Cons: No Service for delayed flight until morning. Hours of Service less than competition. Confusion over Unlimited Mileage Waiver
review from
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6.8
car not available at pickup, no one there at drop-off
Pros: I ended up getting a Volkwagen Jetta, which is a great car.
Cons: They tried to make me rent a 7 passenger van when I had ordered a standard car, even though there were some in the parking lot. I had to go back the next day to get the supervisor to get me the car I ordered. No one was at the Moncton Airport counter when I brought the car back. We were told that the airport counter would open at 10:30. By 10:50, no one had shown up & I had to catch my flight. GPS is a rip-off @ $25-$30 a day. Luckily I was able to buy a low-end one at the Dieppe Canadian tire on sale for $45.
review from
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2.0
Can’t rate anything on my rental because it wasn’t there when I arrive
Cons: Made a reservation 2 days prior to reservation date Paid for it in full Arrived to find hertz closed and car wasn’t even available they rented it out to someone else and put me on waiting list stating it’s first come first serve Really????
review from
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2.8
Cons: We were almost stranded at Moncton airport on Christmas eve due to misinformation regarding our rental that left us scrambling to figure out a solution. On top of that, after all was said and done the rental ended up costing over $300 for how long we had it (52hrs total). A huge headache all around
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