Pros: The van was very easy to drive, and comfortable. Very clean and new on the outside.
Cons: It smelled a bit like stale cigarettes inside, and it was a bit expensive for a 24h rental.
22 Jul 2017
1 Aug 2017
Good rental but odd the car had snow tires on it
Cons: The rental had snow tires which were a bit loud. This was for a rental in summer time,
12 Aug 2017
Pros: Upgrade vehicle was a perfect choice, wonderful travelling car, drop off time was excellent
Cons: shuttle from airport to sparrow cres would boost your business tenfold, work around that airport tax if possible, I was diappointed at what the charge would be for cost of shuttle service.
23 Sep 2017
Easy and cheap
Pros: Price, ease of booking, pickup and dropoff
21 May 2018
Pros: Vehicle was clean staff friendly
Cons: Check in took way to long... knowing that they had vball teams coming into Edmonton for a tournament and rentals were going to be higher than normal on a wed they did. It have enough staff to help. Check in was Long and they were always answering phone thru out for shuttle pick up.
10 Jul 2018
Pros: From the shuttle driver who picked us up at the airport to the counter staff at the rental agency itself, all were polite and courteous. The car was ready and we were given good instructions as to the "after-hour" drop-off process.
7 Aug 2018
Pros: Good car, nice people
Cons: Driving force didn't actually have the style of car we rented. Ended up with a tiny car. It worked out though.
Cons: My flight landed late and by the time I was at the rental office it was closed. I had to get a taxi to my hotel and then on the next day I got my rental and still I was charged for the same amount of days!!!
3 Jul 2017
Pros: I liked nothing at all...
Cons: Reserved a car.... showed up wasn't there had to take a car that was 100$ more
25 Jul 2017
8 Aug 2017
Pros: Navigation system
20 Aug 2017
Pros: Everything went fast and hassle free
18 Dec 2017
Pros: Alamo always giving me nice car.
Unlike budget no wonder they are called budget
Cons: None so far i was treated like vip
28 Dec 2017
Pros: We returned at 450 AM. There was no one visibly present but I received a receipt within an hour.
9 Jan 2018
Pros: I was very pleased with the Nissan Altima having never driven one before.
The check-in attendant was very pleasant, as was the return attendant. All in all a very satisfactory experience.
9 Apr 2018
Cons: Disconnect with the insurance company (ie 2 company feel).
Lack of garbage bag and box of tissue in the card.
Pros: Great customer service, the inspection was super fast and along with offering us coffee and tea. We were also asked if we needed a ride to the airport. Just a great, friendly atmosphere
Cons: Everything went perfectly.
27 Oct 2018
Cons: Difficult to communicate with counter staff when attempting to extend the rental. When making rental company selection, I asked for companies within the terminal only, yet they still came up.....they are offsite and you have to call for shuttle.....only problem is, they don’t always answer the phone.
28 Dec 2018
Pros: Good service on swapping vehicle when required due to a mechsnixal issue
Gave a credit for required taxi ride due to opening hours on return date
Cons: Didn't have the proper size vehicle reserved for pick up
Hours - didn't open on return date until i was already in the air