9.2 Excellent27 Jan 2019
Pros: Everyone were helpful and friendly. They considered that the renter was an American and provided an automatic without extra pay
10.0 Excellent24 Aug 2018
Extra milePros: Quick pickup and answered questions. Upon return I explained to the gentleman that I needed assistance to get to terminal 2, as I use crutches. His reply was "Let's make it happen" and he dropped me off at the terminal. Made my day!!Cons: Location was a bit of a hassle to get to and not easy to find on return. GPS needs update as it was difficult to input tourist sites and even location of return.
8.4 Excellent15 Aug 2018
Excellent....until plans changePros: Excellent face to face staff. Straightforward service, reasonable price.Cons: I had a flight delay and needed to confirm and hopefully alter my pickup date but in spite of hours spent it was impossible to get hold of anyone even direct by phone to sixt hq or the rental office and they have no live chat. Seems from other reviews unanswered calls is normal.
9.2 Excellent3 Jul 2018
Pros: The car was much nicer than I expected at a reasonable price.Cons: Rental desk was very hard to find: was located in a car dealership with no signs outside.
9.6 Excellent4 Sep 2017
Pros: Sixt is great. They were flexible at the return location and time, and the vehicle they provided had just 2500km on it. Daniel Immonen at the rental counter was very friendly and helpful in answering my questions and making adjustments to the reservation. I've had good luck with them, and this was no exception.Cons: The rental car return at Helsinki airport is hard to find, at least for me. The signage was not obvious, and the gps in the rental directed us back to the rental counter, instead of rental car return. We had to go into the airport and ask directions, and even then it was difficult to find. But this is more an airport problem than a sixt problem.
10.0 Excellent16 Aug 2017
Pros: Easy process. No wait.
8.8 Excellent26 Jun 2017
View and Baggage Space InferiorPros: I liked how the handled. Also appreciated the auto transmission.Cons: Did not like lack of baggage space. There were too many blind spots, windows too small. Passenger space in the back was cramped and the seat backs in front combined with small window viewing made it hard for passengers to enjoy the scenery. A GPS wou ld have also been helpful.
10.0 Excellent14 Jun 2017
Pros: Great service when i had to charge the vehicle type with email, I filled out all the information on the web site so it was very fast getting the car at Helsinki airport. Nice car (SUV) great on fuel.Cons: Nothing about Sixt but Kayak conformation did not include the "security code" so i could not change my reservation through the web site. However i contacted them via email and they made my changes and sent a Sixt conformation with "security code "
2.0 Mediocre13 Jun 2017
Impossible to changeCons: Needed to upgrade the car to fit two more passengers. That turned out to be impossible. All cars were so expensive that I had to cancel the reservation, with about 80€ penalty, and rent from a competitor.
10.0 Excellent7 Jun 2017
Great value for moneyPros: We rented a Skoda Citigo. A bit on the small side for me, at almost 2M tall, but what a great little car. We averaged 4L/100Kms. It was ideal for the two of us with luggage.Cons: A bit like an Alamo rental when you go to pick up the car. A bit of a hike in Helsinki Airport, humping 2 trolleys over to P3, Level 2.