10.0 Excellent4 Nov 2019
Pros: Very kindful staff. Perfect location.
4.4 Okay19 Jul 2019
Cons: I contracted to pick up the car at 12:00pm only to find the closed at 12:00pm. And Sunday. Nightmare.
10.0 Excellent6 Apr 2019
Pros: Very nice people. Got me everything I wanted plus more!Cons: The online system knowing if they have cars in at the time of booking a car on line. I thought I was getting a car for 1 and I was on my way there to get it and got a call saying they didn’t have any cars available at the time.
10.0 Excellent26 Aug 2017
Perfect Car for PEIPros: We rented the smallest car size. It was an almost new Nissan Versa Note and while it doesn't have a ton of power the highest speed limit on any road we were on was 90KPH. While the trunk area was quite small, the back seats were easy to drop down so that made up for it. The car worked out great
10.0 Excellent31 Jul 2017
Nice staff - excellent to deal withPros: They were great to deal with, and I ended up with a very nice upgrade. And no hard upsales like some places...which I really value.Cons: The only issue I have is that the University Ave location closed at 6:00pm, and my flight was late so I needed to wait a day to get car. They should be open much later in the summer tourist season at least.
10.0 Excellent25 May 2017
Friendly peoplePros: Quick service, ride to airport was a plus. Super nice people to deal with.Cons: Selection of cars, I had requested for a sedan, but ended up with hatchback.
10.0 Excellent13 Nov 2016
Very convenient, easy to find, easy to drop-off, eCons: Unclear explanation about fuel fill-up through them; I didn't take the option.
8.0 Excellent24 Sep 2016
Pay more attention to locationsPros: Counter service at enterprise was excellentCons: Even after a confirmation call two days prior to my trip, the kayak reps assured me that I was renting from the airport when in fact it was downtown Charlottetown. This caused me to have both a financial and time delay in getting to my destination.
2.0 Mediocre10 Aug 2016
Did not get the car - it had been given away.Cons: When I reserved the car the pick-up time was accepted as noon on a Saturday. Due to a delay in the flight (we got to our hotel at 4 am with 2 young kids) we arrived at 12:35. The car rental office was closed, and would not reopen until Monday at 8 am. We called the Enterprise main phone number and explained the situation and was told there was nothing they could do. We left a message that we would return on Monday morning (after spending $250 on cab fees) to get the car. We arrived on Monday morning and our car had been put back in the system and was not available. A great start to our trip. Although I do understand we were late as we did not expect an office to be closed at noon at the height of summer, Enterprise has done nothing to address what happened. I do not think a noon pick-up time is acceptable when the office closes at noon. Very disappointed.
8.8 Excellent31 Jul 2016
Pros: the ease of pick upCons: It was not clean